1. CURRICULAM VITAE
Dipankar Dey Father: Mr.Paritosh Dey
Sr. Engineer, Service Vill- Doltala, P.O- Ganganagar,
Metso India Private Limited 3 No Govt. Colony, Kolkata
700132, North 24 Parganas,
Diploma in Automobile Engineering West Bengal.
Contact No-
+91 9831018001
+91 9674190266 (Residence)
E-mail – dipankar.rtizen@gmail.com
JOB OBJECTIVE:_______________________________________________________________________
A challenging growth oriented career in a professional organization of repute to enhance my technical,
analytical and interpersonal skills.
STRENGTHS: _________________________________________________________________________
A dynamic and competent professional with almost 12 year of experience in Automobile and Mechanical
after sales service and aftermarket works. Hold Diploma in Automobile Engineering from West Bengal
State Council of Technical Education in 2003.Working experience with several leading Automobile and
Mechanical industries from shop floor to administrative level. Abilities to achieve functional as well as
organizational goal.
An effective communicator & team player with honed analytical, problem solving & organization abilities.
CAREER ASSOCIATIONS:_________________________________________________________________
August 2011—Till Date Metso India Private Limited Sr. Service Engineer
November 2009- July 2011 International Combustion (India) Limited Service Engineer
February 2008-November 2009 Lexus Motor Limited (Tata Motors) Sr. Team Leader
November 2005-February 2008 Lexican Motors (Tata Motors) Quality Inspector & Sr. Team Leader
December 2004- November 2005 Maa Samleswari Automobile (Tata Motors) Sr. Technician
July 2004-December 2004 Mohon Motors (Mahindra & Mahindra) Jr. Technician
August 2003-June 2004 K.B Motors Pvt Limited (Tata Motors) Jr. Technician
CAREER EXPOSURE______________________________________________________________________
Duties & Responsibilities at Metso India Private Limited
(1) Responsible for after sales service in Vibrating screen & Feeder at different customer all over
India.
(2) Send Product quality report to R & D.

2. (3) Responsible for finding different ways to reduce the lead time of settlement of customer
complaints.
(4) Responsible for monthly service analysis
(5) Assessment of warranty claims.
Duties & Responsibilities at International Combustion (India) Limited
(1) Responsible for after sales service in Vibrating screen & Feeder at different customer all over India.
(2) Responsible for finding different ways to reduce the lead time of settlement of customer complaints.
(3) Responsible for monthly service analysis
(4) Assessment of warranty claims.
Duties & Responsibilities at Lexus Motor Limited
Worked in passenger car division as Sr. Team Leader
(1) Vehicle receiving
(2) Problem analysis and diagnosis.
(3) Analysis for warranty compliance.
(4) Maintaining of Tata Motors DQCTC system for customer satisfaction.
Duties & Responsibilities at Lexican Motors
Worked in passenger car division as Quality Inspector & Sr. Team Leader
(1)Vehicle receiving
(2)Problem analysis and diagnosis.
(3)Analysis for warranty compliance
(4)Maintaining of Tata Motors DQCTC system for customer satisfaction
Duties & Responsibilities at Maa Samleswari Automobiles
Worked in passenger car division as Sr.Technician
(1)Problem analysis and diagnosis
(2)Maintaining of Tata Motors DQCTC system for customer satisfaction
Duties & Responsibilities at Mohan Motors
Worked in passenger car division as Jr. Technician
(1)Problem analysis and diagnosis
Duties & Responsibilities at K.B Motors Pvt Ltd

3. Worked in passenger car division as Jr. Technician
(1) Problem analysis and diagnosis
(2) Pre-delivery Inspection
MAJOR ACHIEVEMENTS________________________________________________________________
Recognized as best team leader working with Lexican Motors.
Best Team Leader award given by TATA MOTORS in Eastern Region.
ACADEMIC CREDENTIALS_______________________________________________________________
Diploma in Automobile Engineering in 2003 from WBSCTE with overall 78.6% marks
HSC in 1998 from WBCHSE with 61.8 % marks
SSC in 1996 from WBBSE with 71.77% marks.
TRAINING______________________________________________________________________________
Formal Training
Vocational training in CSTC for on hand working with assemblies of Ashok Leyland /Tata Commercial
vehicles.
Training on Euro-II, Euro-III at Tata Motors Pune & Tata Motors, Kolkata
On JobTraining
Automobile Workshop Management training at K.B Motors Pvt Ltd.
Product training at Tata Motors PCBU (Pimpri,Pune).
Customer Relationship Management training at Tata Motors Regional Office Kolkata.
PERSONAL DETAILS______________________________________________________________________
Date of Birth- 28
th
October 1979.
Nationality- Indian
Religion- Hindu
Maritial Status- Married.
Interest & Activities- Visiting new place & driving.
Languages Known- Bengali, English, Hindi
Driving License No- WB-2520090183961( Light & heavy goods)
REFERENCE___________________________________________________________________________
Mr. P.S DUTTA (TATA MOTORS, PCBU) 09831933884

4. Mr. SANDIPAN BHATTACHARJEE (TATA MOTORS) 09903381223
Mr. SANKHA DUTTA (TATA MOTORS) 09831444078
Mr. ASHISH NATH (MAHINDRA RISE) 07086009253
DECLARATION & SIGNATURE______________________________________________________________
I hereby affirm that all the above information in this document is accurate and true to the best of
my knowledge.
Date _______________________
DIPANKAR DEY