1. Cynthia Skarnulis
cynthiaskarnulis@yahoo.com | 512-468-4958 | Austin, TX
Experience
D&S Community Services 2005-Present
Quality Assurance Specialist
Austin, Texas
• Perform both announced and unannounced on-site audits for Intermediate Care
Facilities serving Individuals with Intellectual Disabilities (ICF/ID) throughout the
state of Texas.
• Conduct intensive audits of the home environment to ensure it meets the safety
standards of both State and Federal regulations
• Conduct comprehensive consumer chart audits to certify compliance with state &
federal regulations in the areas of medical, social, and behavioral services.
• Compile written reports, photos, and evidence of deficiencies and communicate the
findings to the areas, the executive management, and the board of directors.
• Based on findings of the audits and on-site visits, develop and implement strategies
or programs for improvement and follow up to ensure they are implemented.
• Be the point of contact to provide technical assistance, support or consultation on
rules, regulations and programmatic issues.
• Assist staff in the implementation of behavior modification strategies with
individuals who are struggling to be successful living in the community.
• Track chart corrections and onsite survey corrections.
• Track and review incident reports and assist in developing a plan of correction to
ensure the safety of individual with intellectual disabilities, the direct care staff, and
to prevent the incident from occurring again.
• Create training programs for Case Service Managers, Qualified Intellectual
Disabilities Professionals, and Direct Care Staff.
Austin State Supported Living Center 2004-2005
Qualified Intellectual Disabilities Professional
Austin, Texas
• Integrated, coordinated, and monitored all aspects of care, treatment, and training for
people with developmental disabilities
• Developed and implemented programs and acted as the Team leader in IDT
meetings
• Reports included special IDT reports, monthy and annual reviews, pre- and post
admission documents, assessments, and training programs
• Duties required effective communication skills and the ability to advocate for

2. individuals on the caseload
Four Winds American Indian Magnet School
2001-2003
Behavior Support Specialist
Minneapolis, Minnesota
• Worked with students to mediate conflicts
• Worked with teachers and students to implement formal and informal behavior
programs
• Communicated student needs to appropriate staff, family and social worker
• Helped develop a state-funded alcohol awareness program for children and their
families
• Acted as a first responder to de-escalate crisis situations
Skills
• Proficient communication skills; verbal, written, and listening
• Interpersonal skills developed through working with challenging behaviors in both
children and adults with Intellectual Disabilities and establishing a positive rapport
with people whose work I am auditing, The auditing process is most successful
using a “team player” approach.
• Basic understanding of Microsoft Office 10, internet navigation, social media sites
and email systems.
• Mac and PC
Leadership
• Exceptional leadership skills developed through work experience in Job Coaching
people with Intellectual Disabilities, developing and conducting training programs
for Case Service Managers, acting as a legal guardian for a woman with Intellectual
Disabilities, and mentoring a 15 year old girl during a time of crisis.
Education
University of Minnesota
B.S. Special Education
Minneapolis, Minnesota