1. Cynthia Marciano
Palo Alto ∙ Cyndi.Marciano85@gmail.com ∙ (408) 661-6629
Objective: To obtain a position in a company where my customer service skills can help
contribute to the success of a business.
Nine years customer service
experience
Front desk experience
Answered multiline phones
Dispatch experience
Excellent written and verbal
communication skills
Empathy communication
Education:
Heald College, Milpitas California
Associates in Applied Science Degree in Criminal Justice
GPA 3.0; Graduation date 09/2011
Skills:
Experience working with the public
Organized large events
Telemarketing experience
Valet parking
Assisting patients in and out of
vehicle
Logistics
Answering multi-line phones
Data entry
Proficient in MS Office
Type 35+ words a minute
Professional Experience:
Pro Park USA, San Mateo, California Sept 2014- Oct 2014
Effectively parked patients vehicles
Assisted patients in and out of vehicles and hospital
Traffic control during emergency situations
Reputation.com, Redwood City, California Sept 2013- Oct 2013
Created Spreadsheets as a template to send to review sites
Retrieved client information from online resources and the client itself
Obtained permission from clients to change their business information on consumer
review sites
California Billiards Club, Mountain View, California Oct. 2012- July 2013
Cashier
Handled food and drink orders
Assisted customers in a friendly manner with great customer service skills
Co-organizer of annual charity event for Toys for Tots and Second Harvest
Catholic Charities May 2011- July 2011
Interned at Catholic Charities
Organized gang intervention, anger management, and other diversion programs
