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MARKETING IN A DIGITAL AGE
WHO’S WHO
WHAT IS MARKETING?
marketing
ˈmɑːkɪtɪŋ/
noun
The action or business of
promoting and selling products or
services, including market
research and advertising.
RESEARCH
Guide your business decisions
by doing in-depth market
research.
Give yourself an insight into:
• Your market
• Your Competitors
• Product and Services
• Marketing
• Your customers
COMPETITORS
• Who are they?
• Evaluate
• Techniques
• Analysis
REVIEW AND ADAPT
• How are your competitors
performing since the last time
you checked them out?
• have they improved on any
specific areas?
• Are they doing anything
different?
• What are they doing well this
time round?
AUDIENCE
Create a customer profile and
match your business offering to
their needs.
• Who?
• Where?
• What?
• When?
• Why?
BRAND
The name, symbol or design that
identifies and differentiates a
product or service from others.
• Memorable
• Perception
• Appropriate
• Understanding
• Consistent
TEAM
Hire people who are better than
you are, then leave them to get
on with it.
• Research
• Expert
• Advice
• Leave them to it!
• Build a network
COMPETITORS
BRAND
AUDIENCE
TEAM
RESEARCH
TOP
TEN
THANK YOU
WORKSHOP 2
9th May 11am-1pm

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Serious about business workshop 1 pdf