A native of Wisconsin, Craig Schoenfeld earned a bachelor's degree in communications and political science/business administration from the University of Wisconsin-Stevens Point. He is the principal of Prairie Lawn Consulting and the president of CR3connect, both in Iowa. Craig Schoenfeld is the former director of government relations at Whitaker Strategy Group in Iowa, where he created the company’s media strategy. A media strategy is a well-thought-out guide that helps present a company to its prospective customers and boost the general customer conversion rate (the proportion of individuals who perform the desired action after using a website). A detailed and precise media plan is essential to enhance a company's public relations or improve profits. These steps help formulate a media strategy: