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Building the perfect #FPA team
- 1. Building the perfect FP&A team FP&A Innovation Summit Embracing the Future of FP&A April 25–26 London, 2018
- 2. Project Aristotle Objective: build the perfect team Groups analyzed: 180+ Studies reviewed: 50 years of academic studies analyzed Patterns found: 0 Conclusions: In the best teams, members listen to one another and show sensitivity to feelings and needs
- 3. Psychological safety No one wants to look: Ignorant Incompetent Intrusive Negative a sense of confidence that the team will not embarrass, reject, humiliate or punish someone for speaking up with ideas, questions, concerns or mistakes. Easy to manage Don’t ask questions Don’t admit weakness or mistake Don’t offer ideas Don’t critique the status quo Psychological safety
- 4. Communication Learn to listen Clarification, Reflection, Focus on the message Communication
- 5. Knowledge is pow… A candle loses nothing by lighting another candle We are communicating better but we’re still not out of the woods Image: Cartoonresource (Shutterstock) Knowledge is like money: to be of value it must circulate, and in circulating it can increase in quantity and, hopefully, in value “ ” “ ” … sharing!
- 6. Building Trust Don’t lie Promise what you can deliver Deliver what you promised
- 7. Thank you Corrado Di Giovanni VP Group Finance FNG Europe and Africa FP&A Innovation Summit Embracing the Future of FP&A April 25–26 London, 2018
Editor's Notes
- In 2012, Google embarked on an initiative — code-named Project Aristotle — to study hundreds of Google’s teams and figure out why some stumbled while others soared. They gathered some of the company’s best statisticians, organizational psychologists, sociologists and engineers. The company’s top executives long believed that building the best teams meant combining the best people. The paradox was that Google’s intense data collection and number crunching have led it to the same conclusions that good managers have always known: in the best teams, members listen to one another and show sensitivity to feelings and needs
- We are so busy, unconsciously, managing impressions that we don’t contribute to create a better organization. In the best teams, members listen to one another and show sensitivity to feelings and needs. Amy Edmondson | TEDxHGSE
- (1) Listening is not the same as hearing! Learn to listen not only to the words being spoken but how they are being spoken and the non-verbal messages sent with them. (example JK constant currency scenario) (2) Make and maintain eye contact and use first names where appropriate. Ask others for their opinions as this will help to make them feel valued (3) See from others’ point-of-view. Do not be judgemental or biased by preconceived ideas or beliefs (4) Offer words and actions of encouragement
- In today’s environment, hoarding knowledge ultimately erodes your power. If you know something very important, the way to get power is by actually sharing it. Joseph L. Badaracco, professor of Business ethics at Harvard Business School 1948
- Give example of commitment with JK