1. Coniceia Jackson
● 586-477-5015 ● coniceia64@gmail.com
FAMILY MEDICAL LEAVE ACT
Highly motivated and confidential Human Resource professional with over 14 years of experience in
administrative policies, procedures, federal and state regulations of the Family Medical Leave Act. Manage
multiple locations to ensure internal and external legal compliance.
PROFESSIONAL HISTORY
COMMUNITY NETWORKSERVICES (Waterford, MI) February 2000 - April 2014
Non-profit outpatient mental health agency providing healthcare services in six locations employed with over
250 employees.
Obtain a position as a Human Resource Specialist to utilize my years of experience and skills while
enhancing my knowledge of the Family Medical Leave Act (FMLA).
Responsible for handling all components of the Family Medical Leave Act for 250 employees on a monthly
basis and notified the appropriate personnel internally and externally. Generated FMLA reports and submitted
to HR Manager and Board of HR Committee Members for review. Responsible for ensuring compliance and
proper filing of regulatory reports pertaining FMLA and terminations. Assessing conditions and implementing
appropriate intervention.
Achievements and Contributions:
● Received “Above and Beyond Award” for exemplary performance.
● Interpret and explain the leave process when requested by an employee(s).
● Prepare the appropriate Family Medical Leave Act (FMLA) documents and mail certified to the
employee(s) address.
● Inform the employee(s) of their responsibility to continue to pay their benefit premiums while on
leave.
● Explain the Short Term Disability Act (STD) on how it parallels with the Family Medical Leave Act
(FMLA).
● Inform the employee(s) of their option to catch-up their benefit premiums while out on leave or
catch-up payments when they return from leave.
● Create a Benefit Breakdown Payment memo for the employee (s) on how much he or she owes
for Benefit premiums.
● Full attention to what employee(s) is saying, taking time to understand the points being made,
asking questions as appropriate, and not interrupting at inappropriate times.
● Successfully returning the employee(s) back to work within three to four weeks into Family
Medical Leave Act (FMLA) by making some work related adjustments with doctor approval.
● Reduce a high volume of Family Medical Leave Act (FMLA) leaves by 10% conferring with
management and employee by assisting with inexpensive equipment needed for the employee(s)
instead of leave time.
● Analyze the information and evaluated the results to choose the best solutions and solve problems
before seeking legal counsel.
● Maintain current knowledge of Family Medical Leave Act (FMLA) and Americans with Disabilities
Act (ADA) guidelines and laws.
EDUCATION
Oakland Community College (Auburn Hills, MI)
Associates in Arts – General Studies

2. Associates in Arts – Applied Science in Executive Secretarial
PROFESSIONAL DEVELOPMENT PROGRAMS
Rockhurst University FMLA Compliance (2011)
Human Resources and The Law (2012)
FMLA, HR, and Workman’s Compensation Law (2012)
TECHNOLOGY SKILLS
General Software Applications: Microsoft Office Suite (Word, Excel, Outlook)