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#C3ny
Welcome,	
  Welcome,	
  Welcome	
  to	
  C3
Seth	
  Besmertnik
CEO,	
  Conductor
#C3ny
Join	
  the	
  Conversa;on	
  -­‐	
  This	
  is	
  a	
  Social	
  Event
#C3NY
#C3ny
+ Thank	
  You	
  &	
  Welcome	
  to	
  C3
Thank	
  
You
#C3ny
+ C3	
  Food	
  &	
  Beverage	
  Sponsor + C3	
  Media	
  Sponsor + C3	
  Networking	
  Sponsor
+ C3	
  Ecosystem	
  Partners
#C3ny
+ C3	
  Industry	
  Expert	
  Speakers
#C3ny
6
+ Conductors	
  are	
  Here	
  to	
  Serve	
  You
#C3ny
7
2008 2012
2011
12	
  SEO	
  Professionals 60	
  Searchlight	
  Users 300+	
  Marke;ng	
  
Professionals
2012
2011
+ The	
  SEO	
  Revolu;on	
  is	
  Happening
#C3ny
8
CONFERENCE
COLLABORATION
CONDUCTOR
“To	
  work	
  jointly	
  with	
  others	
  or
	
  together,	
  especially	
  in	
  an	
  intellectual	
  endeavor”
#C3ny
40%SEO	
  Professional
26%
MarkeGng	
  Managers
34%
Director,	
  VP	
  or	
  C-­‐Suite
+ We	
  Are	
  Not	
  Alone	
  Anymore
#C3ny
10
500+	
  Brands	
  Using	
  
Conductor	
  Searchlight
2011
2,000+	
  Brands	
  Using	
  
Conductor	
  Searchlight
2012
+ An	
  SEO	
  Revolu;on:	
  Over	
  1,500	
  Global	
  Customers
#C3ny
11
+ Conductor	
  Growth
5	
  TB	
  of	
  Data	
  
Gathered	
  
Weekly
10X	
  Increase	
  
in	
  Servers	
  
Capacity
85+	
  	
  Employees	
  
in	
  NYC	
  &
San	
  Francisco
3rd	
  Best	
  Place
to	
  Work	
  in	
  NYC
#C3ny
12
Text
+ Conductor	
  Founda;on:	
  SEO	
  for	
  the	
  Greater	
  Good
#C3ny
13
+“I	
  know	
  that	
  half	
  of	
  my	
  
adver;sing	
  dollars	
  are	
  wasted…	
  
I	
  just	
  don’t	
  know	
  which	
  half.”John	
  Wanamaker
It	
  used	
  to	
  be
#C3ny
14
“In	
  a	
  typical	
  week,	
  how	
  many	
  hours	
  do	
  you	
  spend	
  doing	
  each	
  of	
  the	
  following?”
Text
Percent	
  change
Watching	
  TV
5%
Using	
  the	
  Internet
121%
Listening	
  to	
  the	
  
radio	
  (not	
  online)
-­‐15%
Reading	
  
newspapers	
  
(not	
  online)
-­‐26%
Reading	
  
magazines	
  
(not	
  online)
-­‐18%
#C3ny
15
82%US	
  Internet	
  users
who	
  use	
  Search
+ Technology	
  Usage	
  Increases
3Billion	
  searches	
  daily
21%Of	
  online	
  Gme	
  is
spent	
  using	
  search	
  
engine
#C3ny
16
Stop	
  poking	
  me!
#C3ny
17
86%	
  of	
  people	
  
skip	
  TV	
  ads
84%	
  of	
  people	
  leave	
  
website	
  with	
  intrusive	
  
of	
  irrelevant	
  ads
200	
  million	
  on	
  the	
  FTC	
  
“Do	
  Not	
  Call”
91%	
  of	
  email	
  users	
  have	
  
unsubscribed	
  from	
  a	
  
company	
  email	
  they	
  
previously	
  opted	
  into
44%	
  of	
  direct	
  mail	
  is	
  
never	
  opened
Voltair	
  Digital	
  -­‐	
  March	
  2012
+ Consumers	
  Revol;ng	
  Against	
  Tradi;onal	
  Marke;ng
#C3ny
18
{
{
Outbound Inbound
+ What	
  Changed	
  in	
  Marke;ng
#C3ny
19
+“I	
  know	
  that	
  half	
  of	
  my	
  
adver;sing	
  dollars	
  are	
  wasted…	
  
I	
  just	
  don’t	
  know	
  which	
  half.”John	
  Wanamaker
Now	
  if	
  you	
  said	
  this...
#C3ny
20
+ There’s	
  a	
  new	
  CMO	
  in	
  town
+ Listens
+Wants to join the
conversation
+ Understands her
customers change
+Wants to be where
people are looking
She...
#C3ny
Direct19%
7%
2%
1%
.8%
.7%
Shareaholic	
  -­‐	
  Feb	
  2012	
  All	
  Traffic	
  Sources	
  Report
+ Organic	
  Search	
  Leads	
  the	
  Inbound	
  Marke;ng	
  Uprising
Me
We	
  live	
  here
You
C3
(organic)50% +
#C3ny
SEO Direct Referral Paid Social Outbound
15% 15%
9%
7%
4%
2%
Hubspot	
  -­‐	
  State	
  of	
  Inbound	
  Marke;ng	
  2012
lead	
  to	
  customer	
  close	
  by	
  channel
+ Most	
  Valuable	
  Source	
  of	
  Traffic
#C3ny
249,5962011
SEO	
  listed	
  in	
  their	
  job	
  descrip;on
528,6422012
+ Job	
  Markets	
  Exploding	
  for	
  SEO	
  Professionals
#C3ny
24
+ Job	
  Markets	
  Exploding	
  for	
  SEO	
  Professionals
2006
job	
  lis;ng	
  with	
  SEO
2012
1900%
#C3ny
25
+ Search	
  Departments	
  as	
  Its	
  Own	
  Func;on
#C3ny
Gartner	
  -­‐	
  2012
Laura	
  McLellan,
Research	
  VP
+“CMOs	
  will	
  outspend	
  CIOs	
  in	
  
technology	
  over	
  the	
  next	
  5	
  
years.”
#C3ny
+ Search	
  is	
  Genng	
  Harder
2000 2002 2003 2004 2005 2006 2007 2008 2009 20
December 2000
Google Toolbar
PageRank launched
September 2002
First documented
Google Dance
February 2003
Boston Update
April 2003
Cassandra Update
May 2003
Dominic Update
June 2003
Esmeralda Update
July 2003
Fritz Update
September 2003
Supplemental Index
November 2003
Florida Update
January 2004
Austin Update
February 2004
Brandy Update
February 2005
Allegra Update
May 2005
Bourbon Update
September 2005
Gilligan Update
October 2005
Jagger Update
December 2005
Big Daddy
November 2006
Supplemental Update
June 2007
Buffy Update
April 2008
Dewey Update
February 2009
Vince Update
August 2009
Caffeine Preview
May 2010
May Day
June 20
Caffeine
December 2010
Sentiment Adjust
#C3ny
+ Search	
  is	
  Genng	
  Harder
07 2008 2009 2010 2011 2012
April 2008
Dewey Update
February 2009
Vince Update
August 2009
Caffeine Preview
May 2010
May Day
June 2010
Caffeine
December 2010
Sentiment Adjustments
January 2011
Attribution Update
February 2011
Panda Update
April 2011
Panda 2.0
May 2011
Panda 2.1
June 2011
Panda 2.2
July 2011
Panda 2.3
August 2011
Panda 2.4 (Global)
September 2011
Panda 2.5
October 2011
Panda Flux
November 2011
Freshness Update
November 2011
Panda 3.1
January 2012
Panda 3.2
January 2012
Above the Fold
February 2012
Venice Update
February 2012
Panda 3.3
March 2012
Panda 3.4
April 2012
Panda 3.5
April 2012
Penguin Update
April 2012
Panda 3.6
May 2012
Penguin 1.1
June 2012
Panda 3.8
July 2012
Panda 3.9
August 2012
Panda 3.9.1
#C3ny
215,939,400
Internet	
  Users
118,609,620
Internet	
  Users
21,293,830
Internet	
  Users
922,329,554
Internet	
  Users
476,213,935
Internet	
  Users
272,066,000
Internet	
  Users
+ Global	
  Markets	
  are	
  Emerging	
  Fast
#C3ny
This	
  was	
  your	
  
compeGtor	
  
last	
  year
#C3ny
31
This	
  is	
  your	
  compeGtor
today
#C3ny
DISPLAY
ADVERTISING
PAID
SEARCH
BOARD
MEETINGS
LAYING OFF THE
TV ADVERTISING TEAM
SEO
This	
  is	
  your	
  boss’s	
  boss
#C3ny
33
+ Difference	
  Between	
  Good	
  and	
  Great	
  Search	
  Teams
#C3ny
34
+ Two	
  Types	
  of	
  Search	
  Organiza;ons
VS
THE	
  GIVERTHE	
  HOARDER
#C3ny
35
+ Share	
  the	
  Wins:	
  Enable	
  Others
“ Thank	
  you,
SEO	
  Manager
I	
  wanted	
  to	
  thank	
  you	
  for	
  all	
  of	
  your	
  help	
  with	
  our	
  SEO	
  efforts,	
  and	
  let	
  you	
  know	
  
a	
  bit	
  of	
  good	
  news	
  J
	
  
I	
  just	
  finished	
  the	
  June	
  reports	
  for	
  BrandX,	
  and	
  of	
  all	
  the	
  keywords	
  that	
  were	
  
op;mized	
  with	
  the	
  site	
  op;miza;on	
  tags	
  -­‐	
  the	
  average	
  rank	
  increased	
  from	
  
posiGon	
  13.5	
  to	
  10.9	
  on	
  Google	
  driving	
  approximately	
  10K	
  in	
  incremental	
  visitors	
  
and	
  $14K	
  in	
  revenue.
	
  
We	
  are	
  so	
  excited	
  with	
  the	
  results	
  a_er	
  2	
  weeks	
  and	
  cannot	
  wait	
  to	
  see	
  how	
  they	
  
have	
  helped	
  performance	
  this	
  month.	
  	
  We	
  could	
  not	
  have	
  done	
  it	
  without	
  you!
Hi	
  Andrew	
  [Engineer],
#C3ny
IR Sales Com Marketing Tech PM
Display
Paid
Email
PR
SEO
CEO
SEO
+ Leverage	
  Your	
  Company
#C3ny
37
+ ...Or	
  else
#C3ny
38
+ Look	
  Outward,	
  Not	
  Inward
My	
  Performance My	
  CompeGtors My	
  Customers
#C3ny
39
+ Kaizen
#C3ny
40
+ Be	
  Obsessed	
  With	
  Con;nuous	
  Improvement
Beobsessed Data
Being
efficient
Secng
Goals
Measuring
Progress
Secng
prioriGes
ReporGng
Using	
  your	
  
resources
#C3ny
41
1.	
  Leverage	
  Your	
  Company
2.	
  Look	
  Outward,	
  Not	
  Inward
3.	
  Be	
  Obsessed	
  With	
  Improvement
+3	
  Pillars	
  That	
  Separate	
  Good	
  
From	
  Great
#C3ny
42
+ Our	
  Commitment	
  to	
  You
#C3ny
Thank you for
attending C3
September 17, 18, 19 2013
conductor.com/c3
2013
Save the date

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C3 2012 Welcome, Welcome, Welcome to C3 - Seth Besmertnik

  • 1. #C3ny Welcome,  Welcome,  Welcome  to  C3 Seth  Besmertnik CEO,  Conductor
  • 2. #C3ny Join  the  Conversa;on  -­‐  This  is  a  Social  Event #C3NY
  • 3. #C3ny + Thank  You  &  Welcome  to  C3 Thank   You
  • 4. #C3ny + C3  Food  &  Beverage  Sponsor + C3  Media  Sponsor + C3  Networking  Sponsor + C3  Ecosystem  Partners
  • 5. #C3ny + C3  Industry  Expert  Speakers
  • 6. #C3ny 6 + Conductors  are  Here  to  Serve  You
  • 7. #C3ny 7 2008 2012 2011 12  SEO  Professionals 60  Searchlight  Users 300+  Marke;ng   Professionals 2012 2011 + The  SEO  Revolu;on  is  Happening
  • 8. #C3ny 8 CONFERENCE COLLABORATION CONDUCTOR “To  work  jointly  with  others  or  together,  especially  in  an  intellectual  endeavor”
  • 9. #C3ny 40%SEO  Professional 26% MarkeGng  Managers 34% Director,  VP  or  C-­‐Suite + We  Are  Not  Alone  Anymore
  • 10. #C3ny 10 500+  Brands  Using   Conductor  Searchlight 2011 2,000+  Brands  Using   Conductor  Searchlight 2012 + An  SEO  Revolu;on:  Over  1,500  Global  Customers
  • 11. #C3ny 11 + Conductor  Growth 5  TB  of  Data   Gathered   Weekly 10X  Increase   in  Servers   Capacity 85+    Employees   in  NYC  & San  Francisco 3rd  Best  Place to  Work  in  NYC
  • 12. #C3ny 12 Text + Conductor  Founda;on:  SEO  for  the  Greater  Good
  • 13. #C3ny 13 +“I  know  that  half  of  my   adver;sing  dollars  are  wasted…   I  just  don’t  know  which  half.”John  Wanamaker It  used  to  be
  • 14. #C3ny 14 “In  a  typical  week,  how  many  hours  do  you  spend  doing  each  of  the  following?” Text Percent  change Watching  TV 5% Using  the  Internet 121% Listening  to  the   radio  (not  online) -­‐15% Reading   newspapers   (not  online) -­‐26% Reading   magazines   (not  online) -­‐18%
  • 15. #C3ny 15 82%US  Internet  users who  use  Search + Technology  Usage  Increases 3Billion  searches  daily 21%Of  online  Gme  is spent  using  search   engine
  • 17. #C3ny 17 86%  of  people   skip  TV  ads 84%  of  people  leave   website  with  intrusive   of  irrelevant  ads 200  million  on  the  FTC   “Do  Not  Call” 91%  of  email  users  have   unsubscribed  from  a   company  email  they   previously  opted  into 44%  of  direct  mail  is   never  opened Voltair  Digital  -­‐  March  2012 + Consumers  Revol;ng  Against  Tradi;onal  Marke;ng
  • 18. #C3ny 18 { { Outbound Inbound + What  Changed  in  Marke;ng
  • 19. #C3ny 19 +“I  know  that  half  of  my   adver;sing  dollars  are  wasted…   I  just  don’t  know  which  half.”John  Wanamaker Now  if  you  said  this...
  • 20. #C3ny 20 + There’s  a  new  CMO  in  town + Listens +Wants to join the conversation + Understands her customers change +Wants to be where people are looking She...
  • 21. #C3ny Direct19% 7% 2% 1% .8% .7% Shareaholic  -­‐  Feb  2012  All  Traffic  Sources  Report + Organic  Search  Leads  the  Inbound  Marke;ng  Uprising Me We  live  here You C3 (organic)50% +
  • 22. #C3ny SEO Direct Referral Paid Social Outbound 15% 15% 9% 7% 4% 2% Hubspot  -­‐  State  of  Inbound  Marke;ng  2012 lead  to  customer  close  by  channel + Most  Valuable  Source  of  Traffic
  • 23. #C3ny 249,5962011 SEO  listed  in  their  job  descrip;on 528,6422012 + Job  Markets  Exploding  for  SEO  Professionals
  • 24. #C3ny 24 + Job  Markets  Exploding  for  SEO  Professionals 2006 job  lis;ng  with  SEO 2012 1900%
  • 25. #C3ny 25 + Search  Departments  as  Its  Own  Func;on
  • 26. #C3ny Gartner  -­‐  2012 Laura  McLellan, Research  VP +“CMOs  will  outspend  CIOs  in   technology  over  the  next  5   years.”
  • 27. #C3ny + Search  is  Genng  Harder 2000 2002 2003 2004 2005 2006 2007 2008 2009 20 December 2000 Google Toolbar PageRank launched September 2002 First documented Google Dance February 2003 Boston Update April 2003 Cassandra Update May 2003 Dominic Update June 2003 Esmeralda Update July 2003 Fritz Update September 2003 Supplemental Index November 2003 Florida Update January 2004 Austin Update February 2004 Brandy Update February 2005 Allegra Update May 2005 Bourbon Update September 2005 Gilligan Update October 2005 Jagger Update December 2005 Big Daddy November 2006 Supplemental Update June 2007 Buffy Update April 2008 Dewey Update February 2009 Vince Update August 2009 Caffeine Preview May 2010 May Day June 20 Caffeine December 2010 Sentiment Adjust
  • 28. #C3ny + Search  is  Genng  Harder 07 2008 2009 2010 2011 2012 April 2008 Dewey Update February 2009 Vince Update August 2009 Caffeine Preview May 2010 May Day June 2010 Caffeine December 2010 Sentiment Adjustments January 2011 Attribution Update February 2011 Panda Update April 2011 Panda 2.0 May 2011 Panda 2.1 June 2011 Panda 2.2 July 2011 Panda 2.3 August 2011 Panda 2.4 (Global) September 2011 Panda 2.5 October 2011 Panda Flux November 2011 Freshness Update November 2011 Panda 3.1 January 2012 Panda 3.2 January 2012 Above the Fold February 2012 Venice Update February 2012 Panda 3.3 March 2012 Panda 3.4 April 2012 Panda 3.5 April 2012 Penguin Update April 2012 Panda 3.6 May 2012 Penguin 1.1 June 2012 Panda 3.8 July 2012 Panda 3.9 August 2012 Panda 3.9.1
  • 29. #C3ny 215,939,400 Internet  Users 118,609,620 Internet  Users 21,293,830 Internet  Users 922,329,554 Internet  Users 476,213,935 Internet  Users 272,066,000 Internet  Users + Global  Markets  are  Emerging  Fast
  • 30. #C3ny This  was  your   compeGtor   last  year
  • 31. #C3ny 31 This  is  your  compeGtor today
  • 32. #C3ny DISPLAY ADVERTISING PAID SEARCH BOARD MEETINGS LAYING OFF THE TV ADVERTISING TEAM SEO This  is  your  boss’s  boss
  • 33. #C3ny 33 + Difference  Between  Good  and  Great  Search  Teams
  • 34. #C3ny 34 + Two  Types  of  Search  Organiza;ons VS THE  GIVERTHE  HOARDER
  • 35. #C3ny 35 + Share  the  Wins:  Enable  Others “ Thank  you, SEO  Manager I  wanted  to  thank  you  for  all  of  your  help  with  our  SEO  efforts,  and  let  you  know   a  bit  of  good  news  J   I  just  finished  the  June  reports  for  BrandX,  and  of  all  the  keywords  that  were   op;mized  with  the  site  op;miza;on  tags  -­‐  the  average  rank  increased  from   posiGon  13.5  to  10.9  on  Google  driving  approximately  10K  in  incremental  visitors   and  $14K  in  revenue.   We  are  so  excited  with  the  results  a_er  2  weeks  and  cannot  wait  to  see  how  they   have  helped  performance  this  month.    We  could  not  have  done  it  without  you! Hi  Andrew  [Engineer],
  • 36. #C3ny IR Sales Com Marketing Tech PM Display Paid Email PR SEO CEO SEO + Leverage  Your  Company
  • 38. #C3ny 38 + Look  Outward,  Not  Inward My  Performance My  CompeGtors My  Customers
  • 40. #C3ny 40 + Be  Obsessed  With  Con;nuous  Improvement Beobsessed Data Being efficient Secng Goals Measuring Progress Secng prioriGes ReporGng Using  your   resources
  • 41. #C3ny 41 1.  Leverage  Your  Company 2.  Look  Outward,  Not  Inward 3.  Be  Obsessed  With  Improvement +3  Pillars  That  Separate  Good   From  Great
  • 43. #C3ny Thank you for attending C3 September 17, 18, 19 2013 conductor.com/c3 2013 Save the date