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MOG MARCH TOPIC.pptx
- 2. PLATINUM 3. Emotional Intelligence Emotional Intelligence is the ability to identify and manage one’s own emotions, as well as the emotions of others
- 3. PLATINUM 3. Emotional Intelligence Guidance Key Issues • Try to improve your: • Self-awareness: The ability to recognize an emotion as it “happens” is the key to your EQ • Self-regulation: You can have some say in how long an emotion will last by using a number of techniques to alleviate negative emotions • Motivation: To motivate yourself for any achievement requires clear goals and having a positive attitude • Empathy: The ability to recognize how people feel is important to succeed • Social skills: The development of good interpersonal skills is important to success in your life and career Tips • Do the following: • Know yourself • Reflect on your own emotions • Ask others for perspective • Be observant of your own emotions • Use “the pause” e.g., taking a moment to think before speaking Explore the “why” bridge the gap by taking someone else’s perspective • When criticized, don’t take offense. Instead, ask: What can I learn? Be open to feedback and criticism • Identify your feelings at various points throughout the day • Practice mindfulness in all areas of your life • Breath slow and deeply • Celebrate positive emotions • Empathize with others • Actively listen especially during conflict Activity • Remember a time when you felt badly treated or when you treated someone badly by: • Not showing care • Forgetting to great • Forgetting to say thank you • Not respecting people • Not making people feel valued • Make time to apologies to that person/s • Make time to forgive that person/s