When solving complex problems there are 3 main roles involved. But the developments of Industry 4.0 and the rapid technological developments implicate that those roles must develop with them to stay ahead in the game.
Big Data
Automation
Vergrijzing / Ageing of the workforce
Voorbeeld: eMail voor mobiele gebruikers
5000 users
Sometimes, sometimes not
Sometimes in peak hours, sometimes not
Server mgt in Amsterdam
Application mgt in Heerlen
Network mgt in Apeldoorn