CloudSmartz created, manages and delivers portal innovation for our clients, their partners and their employees - providing seamless user-centered experiences that all users enjoy. Site admins also love to administer these portals.

1. DIGITAL CX DELIVERY (PORTAL INNOVATION)
Customer experiences are no longer just about usability and ease-of-use.
Customer experiences are now about connecting, inspiring, engaging and co-creating with customers.
CloudSmartz creates, manages and delivers portal
innovation for our clients, their partners and their
employees – providing seamless user-centered
experiences that all users enjoy and site admins
love to administer, and based on stakeholder
requirements.
CloudSmartz Digital CX Delivery (Portal Innovation) Delivers Engaging User Experiences
• Real Time Portal Pricing
• Customer Portals
• Partner/Agent Portals
• Business Process Portals
• Tailored Experiences
• Enterprise Mobile Platform
Use Cases & Solution Development
CloudSmartz © 2017 | www.CloudSmartz.com | Sales@CloudSmartz.com
Highlighting Existing DCX Gaps
Omni-channel & Self-service capabilities
Unified Customer & Partner Management
Customer-centric service management
Real-time visibility into operations
Centralized Product Management
“By the end of 2016, 89% of companies expect
to compete mostly on the basis of customer
experience, up from just 36% four years ago.”
2015 Marketing Spending, Gartner Survey
Research Report
Allow customers and partners to order, configure and
customize products and services, on-demand.
Provide a single platform to simplify, accelerate and automate
procedures associated with managing customers, products,
partners and sales.
Use and leverage advanced analytics (big data) to improve
customer experience.
Create a unified Product Catalog for managing offers, products,
services and resources for both customers and partners.
Analyze and increase user responsiveness and improve
organizational agility.