EMEA cloud leaders reveal best practices

EMEA Cloud Leaders
Reveal Best Practices
Melodye Mueller, VP Marketing & Strategic Alliances, CloudHealth Technologies
Tristan Greaves, Group AWS programme manager, StepStone
cloud leader: [kloud lee-der] noun
1. An enterprise that reaps optimal results from their cloud deployment.
One that has overcome common industry pain points and excels in their
cloud initiatives.

2 © 2018 CLOUDHEALTH® TECHNOLOGIES INC.
Presenters
Tristan Greaves
Group AWS Programme Manager
Melodye Mueller
VP, Marketing and Strategic Alliances

•15+ years experience in Internet development,
primarily with Agile methodologies
•Previously Head of Development within Jobsite
(UK brand within StepStone)
•Led the safe migration of Jobsite to AWS
•Promoted to have responsibility for all AWS activities
within StepStone
•Deep AWS experience and thought leadership
Meet Tristan Greaves

Agenda
• Introductions
• Survey Overview
• Key Findings & Takeaways
• Q&A

•Founded in 1996, StepStone is one of the most successful online job board businesses,
operating over 10 top brands with 60 million visits and more than 600,000 jobs per month.
•More than 60,000 renowned companies, including Deutsche Telekom, Siemens, Deloitte
and Daimler, use the StepStone job boards successfully for recruitment of qualified
specialists and executive staff.
•StepStone is part of the job board portfolio of Axel Springer Digital Classifieds GmbH,
allowing customers to find new employees in more than 135 countries.
•Substantial AWS Spend.
StepStone

Consistent hosting
experience across
the Group:
StepStone - Innovating in the cloud
Empower co-operation
within the Group:
Multiple locations (e.g.
UK, Continental Europe,
South Africa, US…)
Multiple companies
and brands
Multiple development
platforms
‘Group Practices’
organisation
Centralised ‘Search and
Match’ SaaS in AWS
and available to all
Centralised ‘Data
Engineering’ team
DevOps a shared principle ...and more!

About CloudHealth
Technologies

“The most trusted software
platform used to accelerate
business transformation in the cloud”
We are cloud management & optimisation experts
• Global presence
• 3,000+ Customers
• 100+ Partners
• $5B+ in cloud spend under
management

GOVERNANCE • POLICY MANAGEMENT • AUTOMATED ACTIONS
SERVICE LEVEL GROUPING
COLLECT • INTEGRATE • CONSOLIDATE
COST • ASSETS • USAGE • PERFORMANCE • SECURITY
TREND • ANALYZE • OPTIMIZE • REPORT
Incident / Change
Management
101010101010101010
Cloud Provider
Asset, Cost, Usage
101010101010101010
Configuration
Management
101010101010101010
Fault & Performance
Management
101010101010101010
Event
Management
101010101010101010
Security
Management
101010101010101010

CloudHealth delivers business outcomes
IT
Finance
Optimize cost management
and budgeting
Eliminate wasted spend
Drive accountability
Break down costs and
allocate to business groups
IT OPS
Stay on budget & run
efficiently
Focus on innovating (vs
fire drills and maintenance)
Maintain high availability,
security, scalability
App Dev
Combat lack of visibility,
insight into usage analysis
Helps to develop / build /
scale at speed
Justify investments
and spend
Enterprise Architect
Facilitates decision making for
workload placement & managing
infrastructure & services
Helps establish and maintain
consistent governance & policies
Scalable solution & partner to
support a global initiatives
at scale

•Uncover patterns of success and challenges to
define a recipe for what makes a “Cloud Leader”
•Provide actionable takeaways and best practices
for organisations throughout their cloud adoption
and maturity journey
•Take a deep dive into “how” leaders are actually
achieving success
Key objectives

Methodology and demographics
Senior Leaders
Spanning Multiple
Industries
UK
Netherlands
Germany
Israel
500+
Employees
200
Respondents

Security and privacy
Leaders biggest cloud concern was around Security and Privacy
Ability to mitigate risks within hours/days vs. weeks
“We have a risk management
department that reviews everything
before anything is downloaded or
uploaded. Once it goes through risk
management, we also have a
console department, similar to a
legal department, as well.”
— Finance Business Manager,
higher-education industry
73% view as top concern
52%
Leaders:
Laggards:
93%
73%
Leaders:
Laggards:
The number one concern for EMEA cloud leaders

Governance and automation
How much monitoring do you have for your cloud infrastructure
deployments?
How automated is your cloud infrastructure deployment and
maintenance?
“We hired a chief technology officer
who also serves as our cloud
governance officer. He oversees a
team that is focused on adherence to
guidelines.”
— Project Manager,
Infrastructure and operations in the retail industry
55% moderate/extremely automated
29%
Leaders:
Laggards:
87% moderate/continuous
42%
Leaders:
Laggards:
73%Of leaders’ cloud usage is
mostly/completely automated

Cost management: more than just dollars and cents
90%of cloud leaders are able to calculate
the costs of cloud by business unit
Leaders are…
•Leveraging pricing strategies
•Able to forecast “what-if” scenarios
•Making process improvements
•Simplifying through governance
•Implementing automation

Optimisation: know the fundamentals
Cost optimisation for cloud deployments
Cloud management expense predictability
“Cost containments are huge.
Inventory's huge. You know we're
sitting with a billion and a half
dollars worth of inventory, so just a
one or two percent savings is a big
number. We're leveraging the
cloud to get that benefit.”
— Executive Director,
Global Planning in the retail industry
80% moderate/complete
45%
Leaders:
Laggards:
82% moderate/completely
32%
Leaders:
Laggards:

TCO vs. ROI
Ability to calculate the ROI of
cloud deployments
“
In any organization, anywhere from 60 to 80 percent of your IT people have
to focus on business as usual (BAU) projects to “keep the lights on.” That
leaves just 20 to 40 percent of your staff that can actually afford to shift off of
regular projects and take on something new.
”
—“Build, Buy or Borrow: a Talent Strategy for Success in the Cloud” Scott Mullins, The Doppler | Winter
2017
Leaders: Laggards:
83% 38%

Managing cloud complexity
What is your level of understanding of the workloads you
have running in the cloud?
How much forecasting/”what-if” analysis do you do for
cloud deployment
“The cloud has a lot
of moving parts.
Bottom line …
this is really hard.”
96% moderate/complete
51%
Leaders:
Laggards:
90% moderate/continuous
37%
Leaders:
Laggards:

At the end of the day….
Creating an effective, efficient cloud program is challenging
“The three central tenets are Cost
Optimisation, Security and Best Practice.
Empower your teams with the right tools, give
them the responsibility and create a strong
community in order to ensure success.”

Recommendations
StepStone Center of Excellence
Make the right people responsible and accountable for their domains within the Cloud.
#1
Create a strong Community of Practice to allow knowledge sharing within your organisation.
#2
Encourage and Highlight Best Practice shown within the Cloud - More experienced
teams will lead newer ones.#3
Involve third-parties where there is a knowledge gap: E.g. pioneering a DevOps project if no
current DevOps experience.#4
Ensure a culture which highlights that Cost and Security are seen as vital by all those involved.
#5

EMEA Cloud Leader Recommendations
Define your plan of attack.#1
Think beyond cost.
#2
Measure, benchmark and continuously optimize.#3
Designate responsibility and empower ownership.#4
Centralise governance.#5
Automate, automate, automate.#6
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