The document discusses the benefits of establishing a Cloud Center of Excellence (CCoE) for an organization. A CCoE can help standardize processes, establish best practices, and drive innovation around cloud adoption. It recommends that a CCoE have leadership teams to specialize in areas like infrastructure, security, and operations. A successful CCoE will also focus on automation, continuous integration and deployment, and selecting the right people who are results-oriented and customer-focused to help deliver wins for the organization. The CCoE framework allows for consistency, efficiency, and helps both IT teams and leadership realize the full benefits and potential of the cloud.

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Matt Jordan
Vice President, Corporate Strategy & Development, JHC Technology
#198236
The Cloud Center of Excellence
(CCoE)
Elizabeth Boudreau
Executive Advisor, Amazon Web Services

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JHC Technology at a Glance
• Founded in 2010 – never owned a
server; AWS from the start
• Maryland-based SDVOSB
• Focus on cloud, collaboration,
virtualization and mobility
• Prime contractor to Federal and State,
and Commercial and Non-Profits
• Contract Vehicles include:
• IT-70
• CIO-SP3 SDVOSB

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• What Is The Cloud Center of Excellence (CCoE)?
• Who Benefits From Implementing a CCoE?
• Recommended CCoE Leadership Teams
• Consistency Through Automation
• CCoE 2017 Use Case
• The AWS Cloud Adoption Framework (AWS CAF)
• Selecting The Right CCoE Teams to Deliver Wins
• CCoE Realized: Lessons Learned
• Key Challenges
• Best Practices

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What is the Cloud Center of Excellence (CCoE)?
Melding the organizational structure with the operational efficiencies and proven successes
Structure and Operations
Staying ahead of the technology curve inspires confidence in organizational maturity
Evaluation
Roles and responsibilities, cloud policy, and performing transformative services support adoption
Governance
Allows proper allocation of resources, both technical and professional, to support business objectives
Innovation

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Who Benefits From Implementing a CCoE?
Are supported
by an
organization
that can
innovate and
rapidly deliver
on the most
innovative
technology to
meet end user
objectives.
Customers
The CCoE
framework
establishes the
repeatable
processes to be
used in
implementation
of disruptive
technology,
allowing
consistency
and efficiency
IT Teams
CIOs, CTOs,
CFOs,
Directors,
Project
Managers,
IT and Security
Professionals
Leadership

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Recommended CCoE Leadership Teams
CCoE team’s charter include the
following responsibilities:
• Specialization of resources
enables proactivity
• Introducing new structures
and frameworks
• Reviewing and iterating
throughout the change process

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Consistency Through Automation
Modernize
• Ensure modern and efficient pipelines are
easy to communicate and understand
CI/CD
• Continuous Integration / Continuous Deployment
is the cornerstone of an overall CCoE practice
More with
Less
• Adoption and speed will be gained by the ability to do more
with fewer resources, promoting scale

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CCoE Use Case: 2017 Cloud Management Report
sponsored by CloudCheckr
• This report, with data from 301 participants, focuses on
the current state of cloud adoption, as seen through the
lens of decision makers in IT and business operations.
• Three Key Themes emerged from this report:
1. The full potential of the cloud has not yet been realized.
2. Organizations adopting a CCoE for cloud leadership and
vision.
3. Organizations benefit from a CCoE.

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The AWS Cloud Adoption Framework (AWS CAF)
The AWS CAF segments the process of planning a move to
the cloud into manageable pieces called Perspectives:

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Selecting The Right CCoE Team to Deliver Wins
• A few important traits to look for in members of the
founding team include:
Experimentation-driven
BoldResult-oriented
Customer focusedAble to influence

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CCoE Roles and Responsibilities
Communications/HR
Senior Leadership
Infrastructure Security
Operations
Applications

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CCoE Realized: Lessons Learned
• Building Reference Architectures
• A repeatable process to onboard more applications is needed
• Engage and Evangelize
• Communicate the efficiencies and opportunities represented by
the cloud
• Scaling and Reorganizing
• Leverage the services, tools, and expertise of the CCoE for
their specific needs and problems

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Key Challenges
• Failover architecture and recovery planning
• Infrastructure provisioning
• Application development
• Cloud training and awareness
• Asset management
• Cost optimization and allocation
• Change management

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Best Practices
• Collaborate
• Act Differently
• Define KPIs
• Gain Visibility
• Empower Your Team

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VP, Corporate Strategy &
Development, JHC
mjordan@jhctechnology.com
Matt Jordan Elizabeth Boudreau
Executive Advisor, AWS
eboudre@amazon.com

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