Clive Thomas AMBCS Current C.V.

1. Clive R Thomas AMBCS
16 Kempton Court
Farnborough
Hampshire
GU14 ODT
Tel: 01252 541876
Mobile: 07597990981
Email: bigfoot8931@sky.com
Personal Profile
A self disciplined, motivated man who works reliably on his own initiative as well as having an approachable manner in a
teamwork situation. A good communicator looking for a new challenge.
Key Skills Excellent interpersonal skills. Team leadership, able to lead by example. Knowledge of Windows Server
and PC hardware and OS, TCP/IP, MS Office, Active Directory, Exchange, Outlook, SMS, VMWare,
ITIL, Ghost, Power Quest, MS DOS, Lotus Notes, Antivirus Software, Magic, Vantive, Novell Network,
CA Unicenter and some Unix. Currently studying for CCNA Data Centre. BCS Associate Member
Sep 2014 MDS Technologies Ltd Farnborough
To Position: Farnborough Service Desk Team Leader/Lead Support Engineer
Present Responsible for the day to day running of the Farnborough Service Desk Team as well as Technical
Support on Customer VMs and Cloud based Technologies. Building of VMs in customer vAPPs. Trouble
shooting network issues with the VMs. Creating Firewall rules. Setting up of VPNs. GOOD administration.
Monitoring of VM performance and availability using Nagios Check MK OMD Monitoring and Pingdom.
Task management responsibility and assignment. Responsible for maintaining the shift rota Responsible
for improving and championing the capabilities of the Farnborough Team. Responsible for writing
technical processes and procedures for ISO 27001 accreditation. Preparation and documentation for ISO
23007 BCP accreditation and Secured access to Government Official (formerly IL3) network. Maintaining
and improving document repository and company web functions on SharePoint. Client equipment
installation and rack cabling. Mentoring junior team members. Smart Hands hardware fault diagnosis and
resolution. Installation of Customer equipment and cabling of Server Racks.
Jun 2014 MDS Technologies Ltd Farnborough
To Position: Technical Support Engineer
Sep 2014 Creation and support of Virtual Machines and vAPPs using VMWARE and Cloud based technologies via
phone and email. User account admin on the Virtual Machines. Service Desk call handling and escalating
calls on to other engineers. Resolving networking issues Monitoring GFI Events Management, and
network availability using Check MK OMD Nagios and Pingdom.
Dec 2007 Freelance
To Position: Freelance Consultancy
May 2014 I under took this path as I required 4 operations to reconstruct my right shoulder, injuries I sustained
while serving in the British Army. This allowed me the freedom to work around the surgeries and rehab.
The majority of my work was conducted through Fahrenheit Consultancy Services for which I signed a
Non Disclosure Agreement. This work included a full network audit and appraisal prior to ISO 27001
application. Remote and onsite support on an on demand basis. Microsoft System AD GPO and
Exchange Admin. Creating Back Up solutions. Site surveys and advising on improving network
performance. Updates and installations of PCs Laptops Printers Servers and Anti Virus solutions. Cabling
and patching of LANs. Hardware and software fault resolution. PC and Laptop building.
Jul 2006 Fujitsu Services Basingstoke/Bracknell
To Position: SMS/Systems Administrator DII/C
Dec 2007 Creation of SMS Packages Collections and Advertisements for the installation of applications.
Distribution of applications to global SMS servers. Authorisation of Applications using SecureExe. Setting
up of schedules for global rollout. Installation of SMS clients and non standard applications. Computer
and user management using AD. Updating of DII/C website. Management and delegation of Anti-virus
testing and deployment of Anti-virus on Live networks via SMS and McAfee EPO
Jul 2004 EDS Defence Hook Hampshire
To Position: 3rd
/4th
Line Senior Support Engineer Jocs and Navy CSS
Jun 2006 3rd
/4th
Line support and building of Bespoke MoD JOCS and Navy CSS Systems. Senior Engineer to take
lead and delegate support to MoD On Site Support Engineers on Windows NT4/2003 Exchange 5.5/2000
Sun Solaris, and Windows XP. GP and account admin using AD. Resolution and delegation of fault calls.
Support of X400 and X500 connectors. Resolution of any connectivity issues SAN configuration. Design
of new Remote Deployable LANs. Design and Implementation of a new SAN to SAN Back Up strategy.
Nov 2003 Department For International Development London
To Position: Remote Working/3rd
Line Support Engineer
Jul 2004 Responsible for design test build and support of Remote Working UK Laptops and PDAs

2. May 2003 Youth Justice Board London
To Position: IT Liaison Officer/2nd/
3rd
Line Support
Jul 2003 Support of Home Office NT4 system. Installation and configuration of PCs. Installation of software.
May 2002 Criminal Justice Information Technology London
To Position: Network Administrator
Oct 2002 Administration of Windows and Exchange servers AD setting up GPOs. Design and implementation of
back up strategy. Design and documentation of network for GSI and BS7799 accreditation. Design test
demo and implementation of secure Wireless LAN
Nov 1997 Various Positions
To Position: Self Employed IT Contractor
Apr 2002 During this time I secured contracts with:
Foreign and Commonwealth Office Position: 2nd/3rd Line Support Engineer
Home Office 2nd/3rd Line Position: Support Engineer/Deputy Team Leader
DERA Position: Outlook 2000 Roll Out Specialist
TransNational Financial Services Ltd Position: Network Administrator
InfoSAVE/The Data Company Position: Technical Support Consultant/Network Administrator
Civil Aviation Authority Position: NT Roll Out Specialist
Avnet Scandinavia Position: NT Roll Out Specialist
Cable and Wireless Position: Team Leader NT Roll Out Specialist
Lucent Technologies Position: Year 2000 Tester
DERA Position: NT4 Roll Out Specialist/Trainer
EDS Position: Technical Support Consultant/Network Administrator
ICL Position: Team Leader/Proactive Support Consultant
Siemens Business Services Position: Help Desk Analyst
Nov 1996 Rohde and Schwartz, Fleet Hampshire
To Position: Technical Team Assistant
Feb 1997 Management of general sales inquiries, resolving technical enquiries, data entry. and technical filling.
Apr 1996 Logic Electronic Components, Camberley Surrey
To Position: Internal SalesEngineer
Aug 1996 Account management sale and technical support of crystal products to the electronics industry.
Jun 1992 Hutchings and Carter Ltd, Farnham Surrey
To Position: Tipper Lorry Driver
May 1993 Responsible for collection and delivery of building materials and aggregates.
Nov 1991 Shield Security Services Ltd, Farnborough Hampshire
To Position: Mobile Security officer
Feb 1992 Responsible for the security and safety of various sites in Surrey and Hampshire.
Dec 1983 HM Forces - Army Royal Corps of Transport
To 63 Parachute Squadron Royal Corps of Transport, 5 Airborne Brigade Logistic Battalion Aldershot
Aug 1991 8 Regt Royal Corps of Transport, British Army Of The Rhine
Army Driver Training Centre, Driffield
30 JL Squadron, Junior Leaders Regiment Royal Corps of Transport, Colerne
Education and Qualifications:
Feb 2015 ITIL V3 Foundation in IT Service Management
Oct 2015 Introduction to Information Governance
Information Governance: The Beginner's Guide
Information Governance: The Refresher Module
Information Security Guidelines
Jan 2006 UN265 Unicenter Remote Control
UN300 Unicenter Software Delivery: Application and Operating System Deployment
UN302 Unicenter Software Delivery: Managing Packages and OS Images/Policy
UN320 Unicenter Asset Management: Software Metering, Inventory Collection/Management
Mar 2005 Learning Tree, Microsoft Windows Server 2003 Active Directory Planning and Migration
Sept 1993 Farnborough College of Technology, Hampshire
To H.N.D. Electronic and Computer Systems Engineering
Jun 1995
Aug 1984 Junior Army Education Certificate
Sept 1978 Cowbridge Comprehensive School South Glamorgan
To GCE 0 Level: Mathematics Biology Geography Physics
Jun 1983 GCSE: English Language Chemistry English Literature Welsh
Hobbies and Interests:
My hobbies include Aikido, motor racing, reading, rugby travelling and spending time with my family.