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Design, Innovate, Digitize.
Developing Skills to
Solve Future Problems.
Harbrinder Kang, Vice President of Corporate Affairs
• Introduction
• A Customer Focused Approach to Problem Solving
• Hackathon Case Studies I and II
• Sense, Scale, Collaborate. Technologies for Digitization.
• Frame the Hackathon Challenge with Design Thinking
• Develop Multi-disciplinary Skills to Solve Future Problems
• Scale the Ecosystem to Drive Digitization and Benefit Society
• Conclusion and Q&A
Agenda
3
Overwhelming Global Problems to Solve
Unemployment
Barriers to
Education
Economic
Inequality
Climate Change Global HungerWater Scarcity
4
Addressing Global Problems that can be Solved
Unemployment Skills Gap Impact of Digital
5
Engaged Employers
Innovative Cross-Industry Digital Program
Empowered Students
Developing Global Problem Solvers for a Digital Future
Project
Based
Technical
Expertise
Business
Skills
Social
Impact
6
DEEP
B R O A D
Ability to work
outside of core area
Functional area,
discipline or
specialty
Multi-disciplinary and Specialized
7
Building a Foundation
With Maker Skills
• IoE Fundamentals
• Connecting PPD&T
• Rapid Prototyping
Begin Job Specific
Specialization
Maker
Hackathon
7 Month Timeline to Create Global Problem
Solvers for a Digital World
8
• Field Technician
• Data Developer
• Business Analysis
Full-Time Employment
in Job Specialization
Global
Problem
Solver
Graduate
7 Month Timeline to Create Global Problem
Solvers for a Digital World
DevNet
Hackathon
Employer Specific
Industry Projects
9
Customer Focused Approach to Problem Solving
Technology
Business Design
Multidisciplinary
Differentiated
Expertise
10
IoTWF Framework
Technology
11
Designing to Solve Problems with User Focus
Inspire/Empathize Define/Ideate Prototype
Test/Refine Present/Communicate
Design
1. 2. 3.
4. 5.
12
Developing Skills for Future Global Problem Solvers
Innovation
Collaboration
Adaptability
Data Analytics for Business
Design Thinking
Global Mindset
Problem Solving
Business
13
• IoE Fundamentals
• Connecting PPD&T
• Rapid Prototyping
Maker
Hackathon
Hackathon Case Study I
Building a Foundation
With Maker Skills
Begin Job Specific
Specialization
14
Smart Cities: Eliminating Pollution through IoE
AIR pollution
Utilizing IoE & IoT with Open Software & Hardware
LIGHT pollution WATER pollution NOISE pollution
15
Sensors &
Actuators
Embedded
Programming
FOG
Network Cloud
Social
Business
Model
Technology Elements Applied to a Social Solution
16
Practical Application of Design Thinking
Rapid Prototyping
and Quick Iterations
Hands-on Design
and Maker Ethos
Analyze the Problem
with User Focus
17
Multi-disciplinary Approach
Designer Maker
Developer
Networker
Business
18
WaterSense
Smart City Hackathon Winning Entries
Submissions
iSpark Breaking the Cycle
Test water drinkability
with a smartphone.
Rent hourly parking spaces in
cities. AirBnB parking spots.
Smart water pump activated by
weather. Saves water in a storm.
19
Global
Problem
Solver
Graduate
Hackathon Case Study II
DevNet
Hackathon
Employer Specific
Industry Projects
• Field Technician
• Data Developer
• Business Analysis
Full-Time Employment
in Job Specialization
20
Creativity and InnovationCritical Thinking and
Problem Solving
Communication
and Collaboration
Hackathon for the Education Sector
Customer Solutions Utilizing Cross-Industry Technologies:
Cisco IoE & IoT Technologies - Cloudera Hadoop – Hive - Tableau
21
Scalable
Data Storage
and Processing
Sensors &
Actuators
EIoT
Switch
CMX
APs
WLC USB to Ethernet
FOG Node
Classroom
22
Practical Application of Design Thinking
Rapid Prototyping
and Quick Iterations
System
Integration Skills
Analyze the Problem
with User Focus
23
Multi-disciplinary Approach
Business
Analyst
Field
Technician
Data
Developer
24
Collaboration across Specialization Areas
Field
Technician
Business
Analyst
Data
Developer
IoTWF
Domain
Expertise
Spark API, Cisco CMX,
EIoT/Fog
R script,
Hadoop/Hive,
Data ETL
Dashboard,
Visualizations,
Business Model,
Customer Personas
25
DevNet Hackathon Winner
End to End Advisory
Wearable device analyzes student location & engagement via heat map
Problems Solved Solution Components
School security – 467K kids recorded missing in a year WiFi wristband & RFID hall pass
Creates efficiency for educator by reducing administrative tasks CMX location analytics
Monitor student engagement to optimize learning and outcomes Gamification for measurement
26
A New Generation of Global Problem Solvers
Smart City Hackathon Created a Social Start-Up
28
Engage with us in Building Ecosystem
Enroll in NetAcad:
http:/netacad.com/courses
Join a Hackathon:
http://hackathon.cisco.com
Become an Employer:
http://cs.co/GPSpartners
29
Call to Action
• Visit the World of Solutions for
• Cisco Campus
• Walk in Labs
• Technical Solution Clinics
• Meet the Engineer
• Lunch and Learn Topics
• DevNet zone related sessions
Complete Your Online Session Evaluation
• Please complete your online session
evaluations after each session.
Complete 4 session evaluations
& the Overall Conference Evaluation
(available from Thursday)
to receive your Cisco Live T-shirt.
• All surveys can be completed via
the Cisco Live Mobile App or the
Communication Stations
Thank you
32
Design, Innovate, Digitize. Developing Skills to Solve Future Problems.

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Design, Innovate, Digitize. Developing Skills to Solve Future Problems.

  • 1.
  • 2. Design, Innovate, Digitize. Developing Skills to Solve Future Problems. Harbrinder Kang, Vice President of Corporate Affairs
  • 3. • Introduction • A Customer Focused Approach to Problem Solving • Hackathon Case Studies I and II • Sense, Scale, Collaborate. Technologies for Digitization. • Frame the Hackathon Challenge with Design Thinking • Develop Multi-disciplinary Skills to Solve Future Problems • Scale the Ecosystem to Drive Digitization and Benefit Society • Conclusion and Q&A Agenda 3
  • 4. Overwhelming Global Problems to Solve Unemployment Barriers to Education Economic Inequality Climate Change Global HungerWater Scarcity 4
  • 5. Addressing Global Problems that can be Solved Unemployment Skills Gap Impact of Digital 5
  • 6. Engaged Employers Innovative Cross-Industry Digital Program Empowered Students Developing Global Problem Solvers for a Digital Future Project Based Technical Expertise Business Skills Social Impact 6
  • 7. DEEP B R O A D Ability to work outside of core area Functional area, discipline or specialty Multi-disciplinary and Specialized 7
  • 8. Building a Foundation With Maker Skills • IoE Fundamentals • Connecting PPD&T • Rapid Prototyping Begin Job Specific Specialization Maker Hackathon 7 Month Timeline to Create Global Problem Solvers for a Digital World 8
  • 9. • Field Technician • Data Developer • Business Analysis Full-Time Employment in Job Specialization Global Problem Solver Graduate 7 Month Timeline to Create Global Problem Solvers for a Digital World DevNet Hackathon Employer Specific Industry Projects 9
  • 10. Customer Focused Approach to Problem Solving Technology Business Design Multidisciplinary Differentiated Expertise 10
  • 12. Designing to Solve Problems with User Focus Inspire/Empathize Define/Ideate Prototype Test/Refine Present/Communicate Design 1. 2. 3. 4. 5. 12
  • 13. Developing Skills for Future Global Problem Solvers Innovation Collaboration Adaptability Data Analytics for Business Design Thinking Global Mindset Problem Solving Business 13
  • 14. • IoE Fundamentals • Connecting PPD&T • Rapid Prototyping Maker Hackathon Hackathon Case Study I Building a Foundation With Maker Skills Begin Job Specific Specialization 14
  • 15. Smart Cities: Eliminating Pollution through IoE AIR pollution Utilizing IoE & IoT with Open Software & Hardware LIGHT pollution WATER pollution NOISE pollution 15
  • 17. Practical Application of Design Thinking Rapid Prototyping and Quick Iterations Hands-on Design and Maker Ethos Analyze the Problem with User Focus 17
  • 19. WaterSense Smart City Hackathon Winning Entries Submissions iSpark Breaking the Cycle Test water drinkability with a smartphone. Rent hourly parking spaces in cities. AirBnB parking spots. Smart water pump activated by weather. Saves water in a storm. 19
  • 20. Global Problem Solver Graduate Hackathon Case Study II DevNet Hackathon Employer Specific Industry Projects • Field Technician • Data Developer • Business Analysis Full-Time Employment in Job Specialization 20
  • 21. Creativity and InnovationCritical Thinking and Problem Solving Communication and Collaboration Hackathon for the Education Sector Customer Solutions Utilizing Cross-Industry Technologies: Cisco IoE & IoT Technologies - Cloudera Hadoop – Hive - Tableau 21
  • 22. Scalable Data Storage and Processing Sensors & Actuators EIoT Switch CMX APs WLC USB to Ethernet FOG Node Classroom 22
  • 23. Practical Application of Design Thinking Rapid Prototyping and Quick Iterations System Integration Skills Analyze the Problem with User Focus 23
  • 25. Collaboration across Specialization Areas Field Technician Business Analyst Data Developer IoTWF Domain Expertise Spark API, Cisco CMX, EIoT/Fog R script, Hadoop/Hive, Data ETL Dashboard, Visualizations, Business Model, Customer Personas 25
  • 26. DevNet Hackathon Winner End to End Advisory Wearable device analyzes student location & engagement via heat map Problems Solved Solution Components School security – 467K kids recorded missing in a year WiFi wristband & RFID hall pass Creates efficiency for educator by reducing administrative tasks CMX location analytics Monitor student engagement to optimize learning and outcomes Gamification for measurement 26
  • 27.
  • 28. A New Generation of Global Problem Solvers Smart City Hackathon Created a Social Start-Up 28
  • 29. Engage with us in Building Ecosystem Enroll in NetAcad: http:/netacad.com/courses Join a Hackathon: http://hackathon.cisco.com Become an Employer: http://cs.co/GPSpartners 29
  • 30. Call to Action • Visit the World of Solutions for • Cisco Campus • Walk in Labs • Technical Solution Clinics • Meet the Engineer • Lunch and Learn Topics • DevNet zone related sessions
  • 31. Complete Your Online Session Evaluation • Please complete your online session evaluations after each session. Complete 4 session evaluations & the Overall Conference Evaluation (available from Thursday) to receive your Cisco Live T-shirt. • All surveys can be completed via the Cisco Live Mobile App or the Communication Stations

Editor's Notes

  1. As I mentioned earlier, CSR is embedded into several of Cisco’s business functions. This is what enables us to drive value for business, society, and the environment. As I head Corporate Affairs within Cisco’s Corporate Social Responsibility organization, I spend my time thinking about how we can make positive impact on some of the world’s biggest problems. It can be overwhelming at times, I am hard pressed to come up with a solution to California’s water crisis, but we are looking into some issues that are impacting people and we believe that by working with those of you in this room, we might just be able to make a difference. Can solve all of these alone Investor – you might get request before you are ready Global Unemployment: Global unemployment rose from 2012 to 2013, especially in East Asia and South Asia. Young workers and the long-term unemployed remain particularly affected. At the end of 2013, the global unemployment rate was approximately 6% (same as 2012); the estimated number of unemployed has increased from 196.9 million in 2012 to 201.8 million in 2013 (ILO Global Employment Trends 2014) 45% of the increase in global unemployment is attributable to East Asia and South Asia 74.5 million Individuals aged 15-24 are unemployed globally (13.1% unemployment rate), 1 million more than 2012 Since 2007, the duration of unemployment has doubled in many advanced economies, reaching lengths of 8 and 9 months in Spain and Greece, respectively (Global Employment Trends 2014) The drivers of global unemployment are political or structural instability, lack of job creation, and skills shortage or mismatch. Political and Structural Instability: In MENA, where youth unemployment is the highest in the world, political tensions and social instability are expected to keep unemployment rates high (ILO) In Brazil, there are fewer working age Brazilians in the labor market now than in the US at the height of the Great Recession (Forbes) Lack of Job Creation: Weak hiring is the cause of unemployment in Europe (ILO) Because of a lack of job creation, the US has moved from having the lowest non-employment rate among the world’s large, wealthy countries (18.5%) to the highest (26.6%) (NY Times) Skills Shortage or mismatch: The unemployment rate in India is highest among youth, particularly educated youth, suggesting higher demand for low-skill workers (ILO) Over half of the youth population in South Africa is unemployed, with private companies citing lack of skills (Ventures-Africa) In China, high-paying manufacturing positions are unfilled because of a shortage of skilled applicants and stigma against factory work (Global Sherpa) 39% of employers say that a skills shortage is a leading reason for entry-level vacancies (McKinsey)
  2. Can’t solve California’s water issues, but we can work with you to solve these problems. Pose the question. Mismatch of skills and employment. We need to solve this to help people thrive. The rapid pace of change is impacting people: Unemployment: Global youth 74.5M (16-24) 13.1% global 8.5M unemployed in US, 13.1% youth unemployment (almost 3x that of adults) 17.1% of those aged 16-19 are unemployed 74.5 million Individuals aged 15-24 are unemployed globally (13.1% unemployment rate), 1 million more than 2012 Roughly 30% long-term unemployed 6.7M involuntarily employed part time Skills Gap: 39% US employers difficulty filling jobs 56% US employers skills shortage impact on filling job 1.2M shortage of IP networking professionals Shortage of 1.5M managers & analysts skilled in big data IoE is a major transformation disruptor IoE is expected to have broad impact across technology and business markets and related jobs, leading to $1.9 trillion of economic value add in 2020 and $12 trillion cumulatively between 2013 and 2022 in 2020 IoT applications and services jobs will play an important role in establishing the connected IoE and enabling the downstream economic value add for organizations Ten job families have been identified as critical for IoT applications and services – these job families are expected to represent ~75% of the needed FTEs in 2020 To be successful in these IoT jobs, individuals will need a balance of depth in key skills related to role and softer competencies around business understanding, innovative thinking and personal interactions New approaches will be required to develop the volume and uniqueness of skills and competencies required $19 trillion IoE opportunity per Cisco, Gartner estimates $12 trillion New career growth and opportunities are emerging, as the world becomes more connected. Tech shifts = demand for IT workers educated/certified in mobile, datacenter, X-as-a-Service, security, analytics, cloud computing, and virtualization By 2018 40% of jobs will be in five industries: IT; Private Ed; Government and Public Ed; Financial Services; Employers will need 22 million new workers with postsecondary degrees and we will fall short by three million workers, a deficit of 300,000 college graduates every year between now and 2018. 75-90% of jobs will require postsecondary education or training Source: Learning at Cisco FAQ and Georgetown University Center on Education and the Workforce Report, June 2010 http://www.cisco.com/web/learning/employer_resources/pdfs/employer_faq.pdf ; https://georgetown.app.box.com/s/ursjbxaym2np1v8mgrv7 Additional Resources and STEM Facts: http://stemjobsdata.wikispaces.com/Information+Technology
  3. Program focused on Project Based Learning NEW PRODUCTS… A GREAT PLATFORM… GREAT APPS AND GREAT PARTNERS   TO SUM IT UP, WE’RE ON TRACK TO DELIVER OUR NEW ECOSYSTEM!  
  4. Field Technicians – CCENT, Wireless, Security, IoT, Fog from Cisco internal business unit (IoX and 829) - Intel Fog Seminar Curated Content: Business Analyst – Coursera, General Assembly Data Developer – John Hopkins Data Science course
  5. Detail IoTWF Framework However, new skills are needed. Our business partners are telling us that they need people who are skilled in innovation, design thinking, collaboration and problem solving. There are a greater number of soft skills needed which seems to map with the Need to work with employers to address the skills gap. This seems to map with the 55% of the millennials interested in entrepreneurship. Many of the projected fastest growing IT jobs are relevant for the Internet of Everything, such as Information Security Analyst, Software Developer, and Computer and Information Research Scientist Greatest projected percent increase in IT jobs from 2012 to 2022 (BLS) – Top 10 Information Security Analyst Computer Systems Analyst Software Developer Web Developer Computer Support Specialist Database Administrator Computer and Information Research Scientist Computer Network Architect Network and Computer Systems Administrator Computer Programmer
  6. Empathize (these words for design thinking – be consistent) As I mentioned earlier, CSR is embedded into several of Cisco’s business functions. This is what enables us to drive value for business, society, and the environment. As I head Corporate Affairs within Cisco’s Corporate Social Responsibility organization, I spend my time thinking about how we can make positive impact on some of the world’s biggest problems. It can be overwhelming at times, I am hard pressed to come up with a solution to California’s water crisis, but we are looking into some issues that are impacting people and we believe that by working with those of you in this room, we might just be able to make a difference. Can solve all of these alone Investor – you might get request before you are ready Global Unemployment: Global unemployment rose from 2012 to 2013, especially in East Asia and South Asia. Young workers and the long-term unemployed remain particularly affected. At the end of 2013, the global unemployment rate was approximately 6% (same as 2012); the estimated number of unemployed has increased from 196.9 million in 2012 to 201.8 million in 2013 (ILO Global Employment Trends 2014) 45% of the increase in global unemployment is attributable to East Asia and South Asia 74.5 million Individuals aged 15-24 are unemployed globally (13.1% unemployment rate), 1 million more than 2012 Since 2007, the duration of unemployment has doubled in many advanced economies, reaching lengths of 8 and 9 months in Spain and Greece, respectively (Global Employment Trends 2014) The drivers of global unemployment are political or structural instability, lack of job creation, and skills shortage or mismatch. Political and Structural Instability: In MENA, where youth unemployment is the highest in the world, political tensions and social instability are expected to keep unemployment rates high (ILO) In Brazil, there are fewer working age Brazilians in the labor market now than in the US at the height of the Great Recession (Forbes) Lack of Job Creation: Weak hiring is the cause of unemployment in Europe (ILO) Because of a lack of job creation, the US has moved from having the lowest non-employment rate among the world’s large, wealthy countries (18.5%) to the highest (26.6%) (NY Times) Skills Shortage or mismatch: The unemployment rate in India is highest among youth, particularly educated youth, suggesting higher demand for low-skill workers (ILO) Over half of the youth population in South Africa is unemployed, with private companies citing lack of skills (Ventures-Africa) In China, high-paying manufacturing positions are unfilled because of a shortage of skilled applicants and stigma against factory work (Global Sherpa) 39% of employers say that a skills shortage is a leading reason for entry-level vacancies (McKinsey)
  7. 2M data analysts However, new skills are needed. Our business partners are telling us that they need people who are skilled in innovation, design thinking, collaboration and problem solving. There are a greater number of soft skills needed which seems to map with the Need to work with employers to address the skills gap. This seems to map with the 55% of the millennials interested in entrepreneurship. Many of the projected fastest growing IT jobs are relevant for the Internet of Everything, such as Information Security Analyst, Software Developer, and Computer and Information Research Scientist Greatest projected percent increase in IT jobs from 2012 to 2022 (BLS) – Top 10 Information Security Analyst Computer Systems Analyst Software Developer Web Developer Computer Support Specialist Database Administrator Computer and Information Research Scientist Computer Network Architect Network and Computer Systems Administrator Computer Programmer
  8. All Skills Converge in a Real World Application to Prototype a Solution to Eliminate Pollution Through IoE
  9. Harbrinder’s Comments on the Program: How to analyze Set up/design the problem Iterate Thinking about what needs to be done to move toward digitization. We need to build the ecosystem We can make positive social impact that brings benefit to people We can enable a $19 trillion business opportunity that will bring benefit to many, not just a privileged few. Purpose driven people -> Global Problem Solvers We’ve only scratched the surface – we’ve only hit 5M students, there is a population of 8.3B who will be impacted by IoE
  10. Multi-disciplinary roles: Developer (Programming), Maker (Hardware), Networker (iP/Connectivity), Business (Idea, Communicate), Design (UX/UI)
  11. 1st Place – WaterSense: Sensor That You Can Connect to Your Smart Phone to Test Drinkability of Water (pH balance, water hardness, bacteria level, water temperature) 2nd Place – iSpark: An AirBnB for parking where you can rent open residential or business parking spaces by the hour. Sensors placed on spaces to indicate which spots are open -> connected to the cloud 3rd Place – Breaking the Cycle: Smart Water Pump That is Activated by Accuweather Forecast to Pump Water into Bucket Whenever There’s a Storm Smart Cities: Eliminating Pollution through IoE
  12. Depth of T Shape preparation to this hackathon
  13. As I mentioned earlier, CSR is embedded into several of Cisco’s business functions. This is what enables us to drive value for business, society, and the environment. As I head Corporate Affairs within Cisco’s Corporate Social Responsibility organization, I spend my time thinking about how we can make positive impact on some of the world’s biggest problems. It can be overwhelming at times, I am hard pressed to come up with a solution to California’s water crisis, but we are looking into some issues that are impacting people and we believe that by working with those of you in this room, we might just be able to make a difference. Can solve all of these alone Investor – you might get request before you are ready Global Unemployment: Global unemployment rose from 2012 to 2013, especially in East Asia and South Asia. Young workers and the long-term unemployed remain particularly affected. At the end of 2013, the global unemployment rate was approximately 6% (same as 2012); the estimated number of unemployed has increased from 196.9 million in 2012 to 201.8 million in 2013 (ILO Global Employment Trends 2014) 45% of the increase in global unemployment is attributable to East Asia and South Asia 74.5 million Individuals aged 15-24 are unemployed globally (13.1% unemployment rate), 1 million more than 2012 Since 2007, the duration of unemployment has doubled in many advanced economies, reaching lengths of 8 and 9 months in Spain and Greece, respectively (Global Employment Trends 2014) The drivers of global unemployment are political or structural instability, lack of job creation, and skills shortage or mismatch. Political and Structural Instability: In MENA, where youth unemployment is the highest in the world, political tensions and social instability are expected to keep unemployment rates high (ILO) In Brazil, there are fewer working age Brazilians in the labor market now than in the US at the height of the Great Recession (Forbes) Lack of Job Creation: Weak hiring is the cause of unemployment in Europe (ILO) Because of a lack of job creation, the US has moved from having the lowest non-employment rate among the world’s large, wealthy countries (18.5%) to the highest (26.6%) (NY Times) Skills Shortage or mismatch: The unemployment rate in India is highest among youth, particularly educated youth, suggesting higher demand for low-skill workers (ILO) Over half of the youth population in South Africa is unemployed, with private companies citing lack of skills (Ventures-Africa) In China, high-paying manufacturing positions are unfilled because of a shortage of skilled applicants and stigma against factory work (Global Sherpa) 39% of employers say that a skills shortage is a leading reason for entry-level vacancies (McKinsey)
  14. Cisco 829 Router in place of RaPi (learning) – Need Ruggedized Router for Real World IoT applications Cisco at the center
  15. Harbrinder’s Comments on the Program: How to analyze Set up/design the problem Iterate Thinking about what needs to be done to move toward digitization. We need to build the ecosystem We can make positive social impact that brings benefit to people We can enable a $19 trillion business opportunity that will bring benefit to many, not just a privileged few. Purpose driven people -> Global Problem Solvers We’ve only scratched the surface – we’ve only hit 5M students, there is a population of 8.3B who will be impacted by IoE
  16. TL is short for extract, transform, load, three database functions that are combined into one tool to pull data out of one database and place it into another database. Extract is the process of reading data from a database. Transform is the process of converting the extracted data from its previous form into the form it needs to be in so that it can be placed into another database. Transformation occurs by using rules or lookup tables or by combining the data with other data. Load is the process of writing the data into the target database. ETL is used to migrate data from one database to another, to formdata marts and data warehouses and also to convert databases from one format or type to another.
  17. The unexpected benefit that came out of NetAcad was one set of exceptional students developed a true IoE solution for an underserved population. These students had the characteristics of many of the people in this room…socially driven, problems solvers, smart with a vision of the IoE future. This is what we’ve done with one set of students. Think of what could happen if we collaborate across the industry to empower these students to build their skills and empower partner employers with a skilled employee pipeline. Persuasiveness focus. How does it benefit everyone? IoE benefits everyone.