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Christina Ma
Candidate for Digital Resources Librarian
July 2013
21st Century Librarians are
Educators
 Information literacy
 Online tutorial
 Social media e.g. Camtasia – flash file
 Encourage users using reliable information
resources
21st Century Librarians are
Coordinators
 Publishers
 IT group
 Department
21st Century Librarians are
Techies
 Web master/programmer
 DBA /System Admin
 Tech trend
Libraries in Transition
 Academic Shift from Print > Electronic
 Emphasis on subscribed electronic
resources
 Need better tools for access to complex
multi-format collections
Technologies in Transition
 Client / Server > Web-based computing
 Local computing shifting to cloud
platforms
Changed expectations in metadata
management
 Moving away from individual record-by-
record creation
 Manage metadata in bulk when possible
 Highly shared metadata
 Moving toward semantic web and open linked
dataCooperation and Resource sharing
 Efforts on many fronts to cooperate and
consolidate
 Software-as-a-service or “cloud” based
implementations
Status Quo
 ILS for management of (mostly) print
 Electronic Resource Management (non-
integrated with ILS)
 Open URL Link Resolver w/ knowledge base
for access to full-text electronic articles
Academic Library Issues
 Greater concern with electronic resources
 Need for consolidated approach that
balances print, digital, and electronic
workflows (Management)
 Discovery interfaces that maximize the
value of investments in electronic content
(Access)
Major Trends in Library
 Cloud Computing is a major trend
 Software as a Service (SaaS) is the modern
approach
 Data as service has become possible with
SaaS
 Open Systems have risen as the key driver
behind library technology strategies
Marshall Breeding, TAFE Australasia Conference, July 29, 2011
Project Management: Planning
 Initiating and analyzing project
 Producing a project brief
 Gaining approval for the project
 Researching the project
 Planning the project process
 Working out the timescale of the project
 Documenting and communicating the plan
 Working with different people and group
Project Management –
Implementation
 Managing the people, resources and
project process
 Monitoring the tasks
 Identifying problems and potential
problems
 Communicating and reporting
 Reviewing the project process
 Project completion
 Communication, communication and
communication …
Project Management – The
People
 A clear elevating goal
 Competent team members
 Unified commitment
 Collaborative climate
 Standards of excellence
 External support and recognition
 Principled leadership
Project Management – Support
 Managing the people side of change
 Competent team members
 Unified commitment
 Collaborative climate
 Standards of excellence
 External support and recognition
 Training
21st centurylibrarians

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21st centurylibrarians

  • 1. Christina Ma Candidate for Digital Resources Librarian July 2013
  • 2. 21st Century Librarians are Educators  Information literacy  Online tutorial  Social media e.g. Camtasia – flash file  Encourage users using reliable information resources
  • 3. 21st Century Librarians are Coordinators  Publishers  IT group  Department
  • 4. 21st Century Librarians are Techies  Web master/programmer  DBA /System Admin  Tech trend
  • 5.
  • 6. Libraries in Transition  Academic Shift from Print > Electronic  Emphasis on subscribed electronic resources  Need better tools for access to complex multi-format collections Technologies in Transition  Client / Server > Web-based computing  Local computing shifting to cloud platforms
  • 7. Changed expectations in metadata management  Moving away from individual record-by- record creation  Manage metadata in bulk when possible  Highly shared metadata  Moving toward semantic web and open linked dataCooperation and Resource sharing  Efforts on many fronts to cooperate and consolidate  Software-as-a-service or “cloud” based implementations
  • 8. Status Quo  ILS for management of (mostly) print  Electronic Resource Management (non- integrated with ILS)  Open URL Link Resolver w/ knowledge base for access to full-text electronic articles
  • 9. Academic Library Issues  Greater concern with electronic resources  Need for consolidated approach that balances print, digital, and electronic workflows (Management)  Discovery interfaces that maximize the value of investments in electronic content (Access)
  • 10. Major Trends in Library  Cloud Computing is a major trend  Software as a Service (SaaS) is the modern approach  Data as service has become possible with SaaS  Open Systems have risen as the key driver behind library technology strategies
  • 11. Marshall Breeding, TAFE Australasia Conference, July 29, 2011
  • 12. Project Management: Planning  Initiating and analyzing project  Producing a project brief  Gaining approval for the project  Researching the project  Planning the project process  Working out the timescale of the project  Documenting and communicating the plan  Working with different people and group
  • 13. Project Management – Implementation  Managing the people, resources and project process  Monitoring the tasks  Identifying problems and potential problems  Communicating and reporting  Reviewing the project process  Project completion  Communication, communication and communication …
  • 14. Project Management – The People  A clear elevating goal  Competent team members  Unified commitment  Collaborative climate  Standards of excellence  External support and recognition  Principled leadership
  • 15. Project Management – Support  Managing the people side of change  Competent team members  Unified commitment  Collaborative climate  Standards of excellence  External support and recognition  Training

Editor's Notes

  1. I believe we should pay close attention to technologies or technology trends and incorporatein our library strategic initiatives. How will new technologies or technology trends influence the way services are delivered to our clienteles, and will different staff skill sets, workflows, etc. need cultivating?These changes certainly have great impact on the systems librarian position in terms of planning for the new direction, implementing the new system, training the staff and providing system support to the library information resources and services. As a systems librarian, I must keep advancing myself, and have the up-to-date knowledge and skills. I should be the technological consultant or the advisor to the Library management. Technological and system changes should be guided by the library strategic plan. I need to understand my patrons, aim at better service to patrons, communicate, dialog and collaboration. Based on the needs analysis, the systems librarian must have the ability to recognize the optimal products and vendors on the market, compare their pros and cons and make recommendations to the Library.
  2. I believe we should pay close attention to technologies or technology trends and incorporatein our library strategic initiatives. How will new technologies or technology trends influence the way services are delivered to our clienteles, and will different staff skill sets, workflows, etc. need cultivating?These changes certainly have great impact on the systems librarian position in terms of planning for the new direction, implementing the new system, training the staff and providing system support to the library information resources and services. As a systems librarian, I must keep advancing myself, and have the up-to-date knowledge and skills. I should be the technological consultant or the advisor to the Library management. Technological and system changes should be guided by the library strategic plan. I need to understand my patrons, aim at better service to patrons, communicate, dialog and collaboration. Based on the needs analysis, the systems librarian must have the ability to recognize the optimal products and vendors on the market, compare their pros and cons and make recommendations to the Library.
  3. I believe we should pay close attention to technologies or technology trends and incorporatein our library strategic initiatives. How will new technologies or technology trends influence the way services are delivered to our clienteles, and will different staff skill sets, workflows, etc. need cultivating?These changes certainly have great impact on the systems librarian position in terms of planning for the new direction, implementing the new system, training the staff and providing system support to the library information resources and services. As a systems librarian, I must keep advancing myself, and have the up-to-date knowledge and skills. I should be the technological consultant or the advisor to the Library management. Technological and system changes should be guided by the library strategic plan. I need to understand my patrons, aim at better service to patrons, communicate, dialog and collaboration. Based on the needs analysis, the systems librarian must have the ability to recognize the optimal products and vendors on the market, compare their pros and cons and make recommendations to the Library.
  4. This phase involves people, resources and project process. As project manager you need to monitor tasks, blockage and slippage, match of plan with reality, expenditure, quality complex change to the plan. The development of a high-performing team involves a range of activities which starts with the project manager reflecting on the team and its needs. Projects result in change. A good systems librarian should utilize different strategies to manage and support people through these changes: Provide a vision for future, communicate, communicate and communicate, listen, listen and listen, give reassurance. Keep it simple. Highlight the positives .Be adaptable, monitor, delegate, support, mentor and encourage flexibility of approach.When conducting workshop or training sessions, I must realize who my audience is. Am I talking to a techie or a non-techie? How should I alter my language and mindset when dealing with two different audience. When pushing technical innovation in the library, I should avoid the temptation to speak over everyone’s head and put my colleagues at ease when they’re feeling overwhelmed by all this new hardware and software. Be patient. Teach my colleague so they can help themselves. I want to emphasize here that effectively collaborating with my colleagues and partners are extremely important. Collaboration can enhance the library’s ability to serve our patrons and make library services more visible and valued.Working collaboratively opens up possibilities and enable the library to share and conserve resources, reach new audiences and expand services and programs.
  5. A systems librarian must have vision and anticipate the change. We all know that Libraries in TransitionAcademic Shift from Print > ElectronicE-journal transition largely completeCirculation of print collections slowingE-books now in play (consultation > reading) Major eBook vendors for academic libraries, as we know, are Gale (Gale Virtual Resource Library), EBSCO, Ebrary and so on. Need better tools for access to complex multi-format collectionsStrong emphasis on digitizing local collectionsDemands for integration and interoperabilityTechnologies in transitionClient / Server > Web-based computingBeyond Web 2.0Integration of social computing into core infrastructureLocal computing shifting to cloud platformsApplication Service Provider offerings standardNew expectations for multi-tenant software-as-a-service
  6. Changed expectations in metadata managementMoving away from individual record-by-record creation Manage metadata in bulk when possibleE-book collectionsHighly shared metadata E-journal knowledge bases, e.g.Great interest in moving toward semantic web and open linked dataAACR2 > RDA MARC > RDF (recent announcement of Library of Congress)(In many respects, the most important question for the library world in examining semantic web technologies is whether librarians can successfully transform their expertise in working with metadata into expertise in working with ontologies or models of knowledge. Whereas traditional library metadata has always been focused on helping humans find and make use of information, semantic web ontologies are focused on helping machines find and make use of information. Traditional library metadata is meant to be seen and acted on by humans, and as such has always been an uncomfortable match with relational database technology. Semantic web ontologies, in contrast, are meant to make metadata meaningful and actionable for machines. An ontology is thus a sort of computer program, and the effort of making an RDF schema is the first step of telling a computer how to process a type of informationRDA stands for Resource Description and Access and it is a new set of cataloging stadards that is evolution of the AACR2. Its structure is based on models of FRBR (Functional Requirements for Bibliographic Records) and FRAD (functional requirements for authority data). In a nutshell, RDA structure will NOT present bibliographic information based on class of materials as in AACR2, but will link and relate records of different editions, published in different languages or in different formats (print, book on CD). The Library of Congress announced it will have fully implemented RDA cataloging by March 31, 2013. RDA records can be identified as:Leader/10 value – ‘I’040 field – subfield ‘e’ – RDA245 – no subfield ‘h’New Fields: RDA add the content type (336), media type (337), and carrier type (338) fields, avoid the use of abbreviations, and the name relationship designator terms. Linked data describes a method of publishing structured data so that it can be interlinked and become more useful. It builds upon standard Web technologies such as HTTP and URIs, but rather than using them to serve web pages for human readers, it extends them to share information in a way that can be read automatically by computers. This enables data from different sources to be connected and queriedCooperation and Resource sharingSoftware-as-a-service or “cloud” based implementationsMany libraries share computing infrastructure and data resources
  7. Status Quo Sustainable (It seems that our Trinity College Library fits in this status quo.)ILS for management of (mostly) print Electronic Resource Management (non-integrated with ILS)Open URL Link Resolver w/ knowledge base for access to full-text electronic articlesNo effective integration services / interoperability among disconnected systems, non-aligned metadata schemesVoyager is approaching the end of its life cycle.
  8. MajorTrends in LibraryCloud ComputingMajor trend in Information TechnologyFew organizations have core competence in large-scale computer infrastructure managementEssentially outsourcing of server housing and managementUsually based on a consumption-based business modelMost new automation products delivered through some flavor of cloud computingMany flavors to suit business needs: public, private, hybridSoftware as a ServiceMulti Tennant SaaS is the modern approachOne copy of the code base serves multiple sitesSoftware functionality delivered entirely through Web interfacesNo workstation clientsUpgrades and fixes deployed universallyUsually in small incrementsData as a serviceSaaS provides opportunity for highly shared data modelsWorldCat: one globally shared copy that serves all librariesPrimo Central: central index of articles maintained by Ex Libris shared by all libraries implementing Primo / Primo CentralKnowledgeWorks database of e-journal holdings shared among all customers of Serials Solutions productsGeneral opportunity to move away from library-by-library metadata management to globally shared workflows
  9. This graphic I borrowed from Marshall Breeding’s presentation. I am his fans. The graphic illustrates the future library management model. We are moving to this direction step by step. The systems librarian’ is responsible for planning, implementing, and supporting the Library’s information technology systems and services. Planning, implementing, and supporting are equally important.Initial products focused on technology, mostly locally-installed software. Current phase is focused on pre-populated indexes that aim to deliver Web-scale discovery. Some major vendors and their products are very competitive, including:Primo Central (Ex Libris)Summon (Serials Solutions)WorldCat Local (OCLC)EBSCO Discovery Service (EBSCO)OCLC WorldShare Management Services is the first cooperative management service for libraries.OCLC WorldShare™ License Manager manages the library licensed and electronic resources.
  10. First I would like to talk about planning. The idea of a project may originate in a number of different ways. The project concept may arise within the Library management team. They wish to steer the Library local information system in a particular direction. Or projects may often be initiated by our library professional groups, or as part of strategic change within the college or the library. The project analysis involves some initial research as we will need to think through our ideas, identify and learn from good practice. Useful resources of information include the professional literature, conferences and meetings, discussion lists and colleagues. A wide range of people are likely to be involved in the project and may be influenced by its implementation process and outcomes. The range includes information and library staff, shareholders(administrator, funder, decision maker), allies and champions, project partners, project funders and the wide ILS profession.
  11. This stage involves putting the plan into action and actually doing the project. This phase involves people, resources and project process. As project manager, the systems librarian needs to monitor tasks, blockage and slippage, match of plan with reality, expenditure, quality complex change to the plan. In many respects the project implementation process is about identifying problems or potential problems and then developing strategies or interventions for dealing with them. During the implementation process the project manager and team need to carry out their internal and external communication strategies. This involves implementing and monitoring communication processes within the project management team and also communicating news and information about the project to a wider audience. Throughout the project implementation stage there is a need for the project manager and team to review the project process. This enables problems and potential problems to be identified and corrected. Once the project is approaching completion the project manager and team need to focus on managing the project outcomes, reports, loose ends, and handover. We can explore the use of information and communications technology to support project management. There is a diverse range of virtual communication tools, which can be used in supporting the project management process – email, mailing list, bulletin board, polling, instant messaging, chat or conferencing, internet telephony, videoconference.
  12. This phase involves people, resources and project process. As project manager, i.e., the systems librarian needs to monitor tasks, blockage and slippage, match of plan with reality, expenditure, quality complex change to the plan. The development of a high-performing team involves a range of activities which starts with the project manager reflecting on the team and its needs.
  13. This phase involves people, resources and project process. As project manager you need to monitor tasks, blockage and slippage, match of plan with reality, expenditure, quality complex change to the plan. The development of a high-performing team involves a range of activities which starts with the project manager reflecting on the team and its needs. Projects result in change. A good systems librarian should utilize different strategies to manage and support people through these changes: Provide a vision for future, communicate, communicate and communicate, listen, listen and listen, give reassurance. Keep it simple. Highlight the positives .Be adaptable, monitor, delegate, support, mentor and encourage flexibility of approach.When conducting workshop or training sessions, I must realize who my audience is. Am I talking to a techie or a non-techie? How should I alter my language and mindset when dealing with two different audience. When pushing technical innovation in the library, I should avoid the temptation to speak over everyone’s head and put my colleagues at ease when they’re feeling overwhelmed by all this new hardware and software. Be patient. Teach my colleague so they can help themselves. I want to emphasize here that effectively collaborating with my colleagues and partners are extremely important. Collaboration can enhance the library’s ability to serve our patrons and make library services more visible and valued.Working collaboratively opens up possibilities and enable the library to share and conserve resources, reach new audiences and expand services and programs.
  14. This phase involves people, resources and project process. As project manager you need to monitor tasks, blockage and slippage, match of plan with reality, expenditure, quality complex change to the plan. The development of a high-performing team involves a range of activities which starts with the project manager reflecting on the team and its needs. Projects result in change. A good systems librarian should utilize different strategies to manage and support people through these changes: Provide a vision for future, communicate, communicate and communicate, listen, listen and listen, give reassurance. Keep it simple. Highlight the positives .Be adaptable, monitor, delegate, support, mentor and encourage flexibility of approach.When conducting workshop or training sessions, I must realize who my audience is. Am I talking to a techie or a non-techie? How should I alter my language and mindset when dealing with two different audience. When pushing technical innovation in the library, I should avoid the temptation to speak over everyone’s head and put my colleagues at ease when they’re feeling overwhelmed by all this new hardware and software. Be patient. Teach my colleague so they can help themselves. I want to emphasize here that effectively collaborating with my colleagues and partners are extremely important. Collaboration can enhance the library’s ability to serve our patrons and make library services more visible and valued.Working collaboratively opens up possibilities and enable the library to share and conserve resources, reach new audiences and expand services and programs.