3. l This part introduces the functions, features, product form of UAP.

4. l UAP serves as a narrowband IP (Intelligent Peripheral) and broadband media resource
platform. It provides call access, agent, and media resource functions in IPCC.
p UAP is the call accessing equipment in IPCC.
p UAP provides voice prompt in IPCC.
p UAP provides the voice channel to Agent in IPCC.

5. l NGN: Next Generation Network.
l ACD: Automatic Call Distributor
l This training focuses on ACD function of UAP.

6. l Announcement Playing
p The UAP8100 provides powerful announcement playing.
p The following voice formats are supported:
» OKI24k (VOX)
» OKI32k (VOX)
» G.711
» 64-k linear WAV
p In addition, the UAP8100 can play variable voice. That is, the service logic specifies
the type and the context of the variable voice. Then the UAP8100 plays the variable
voice to the user based on the specified format of the voice.
l Digits Collection
p The UAP8100 supports the DTMF digits collection. It can collect a single digit and
multiple digits.
p The following functions are supported:
» Reporting the first digit
» Reporting a single digit

7. l (Cont.)
» Detecting time out of the first digit
» Detecting time out between digits
p In addition, the UAP8100 can play variable voice. That is, the service logic specifies
the type and the context of the variable voice. Then the UAP8100 plays the variable
voice to the user based on the specified format of the voice.
l Playing Broadband Announcement
p The UAP8100 uses a specified voice format to play recording announcement to the
user based on the requirement of the control device. The voice of recording
announcement can be recorded in the formats of G.711, G.723.1 and G.729. The
capacity of the voice file stored in the NFS server is determined by the storage
capacity of the server.
p In addition, the UAP8100 can play variable voice. That is, the service logic specifies
the type and the context of the variable voice. Then the UAP8100 plays the variable
voice to the user based on the specified format of the voice.
l Video
p The UAP8100 supports the H.263 and MPEG4 video codec and the CIF and QCIF
formats. In addition, it supports multiple video rates ranging from 64 kbit/s to 384
Mbit/s.
l Fax
p The UAP8100 provides the sending and receiving of the fax through the FP. It can
send or receive a single-page fax and multiple-page fax.
p At present, the FP supports the tiff file format. The code of the faxed data conforms
to the T.4 standard and the fax process conforms to the T.30 procedure.
l TTS Announcement Playing
p Through the TTS to transfer the text to speech, the service provider can play text to
users without pre-recording service voice. This meets the dynamic and real time
requirements of the data. The format of the voice synthesized by the TTS is WAV or
Alaw WAV.
l Conference Function
p The UAP8100 provides the following conference functions:
» Creating and deleting conferences
» Adding and removing a conference subscriber

8. l (Cont.)
» Providing the conference media operation interfaces (for conference
announcement and recording, TTS playing, background music, and volume
adjustment of conference announcement and recording) for the application
platform of the upper-layer service
» Providing the interface of modifying the conference channel attribute for the
application platform of the upper-layer service
» Providing the interface of dynamically modifying the conference capacity and
the interface of detecting the conference speaker for the application platform
of the upper-layer service
l Multi-Language Announcement Playing
p To meet the requirement of the overseas market, the UAP8100 supports the multi-language
and multi-currency announcement. Up to 255 languages are supported
and eight languages can be played at a time. The language can be specified based
on the market requirements.

10. l The UAP8100 uses Huawei N610-22 cabinet, a 19-inch standard cabinet.
l A UAP8100 cabinet is 600 mm (width) x 1000 mm (depth) x 2200 mm (height). The
available space in the cabinet is 46U, while 1U = 44.45 mm = 1.75 inch.
l The cabinet is composed of a power distribution frame (PDF), a fan frame, a service frame,
air deflector/air defense frame, cabling troughs, blank filler panels, a rack, and guide rails.
It is powered by –48 V DC, and conforms to IEC297. All modules in the cabinets can be
flexibly configured.

11. l UAP8100 contains two parts: Media Gateway Controller (MGC) and the Media Gateway
(MGW).
l MGC is the call control and media resource part of the UAP8100.
l MGW is the TDM switching centre of the UAP8100. It has a TDM switching capacity of
256K, supporting both TDM trunks and IP trunks.

12. l UAP8100 MGC is physically composed of two parts:
p OSTA frame.
p Back Administration Module (BAM).
l The OSTA frames form the host of UAP8100 MGC, providing the functions of service
processing and resource management. The BAM build up the background of UAP8100
MGC, offering the OAM functions.
l Frames are designed in a 19-inch structure. Each frame is 12U in height, the middle 9U of
which is for boards. The front boards are 9U high, and back boards are 8U high, with the
remaining 1U for filtering box. The frame is equipped with a fan box.

13. l In UAP8100, there are 3 parts. Front slot, mother board, back board. Boards are inserted
from front or back.

14. l UAP is composed of two parts: MGC and MGW.
l MGC is the call control and media resource part of the UAP8100, and is the crucial part.
The MGC has the following functions:
p Call control, service processing, and provide broadband and narrowband media
resources.
p Supports narrowband signaling such as TUP, ISUP, SCCP, TCAP, INAP, CAP, WIN,
among others.
p Supports packet protocols such as H.248, SIGTRAN, and SIP as required by NGN or
3G.
l MGW is the TDM switching centre of the UAP8100. It has a TDM switching capacity of
256K, supporting both TDM trunks and IP trunks.
p The UAP8100 MGW adopts a hybrid design of packet switching (PS) and
narrowband switching.
p This will effectively enable the UAP8100 MGW to support narrowband services
based on TDM as well as packet services based on IP. The service stream and control
flow are processed by different PS modules.

16. l When the UAP8100 serves as an ACD, it works together with the CTI to provide call
access, queue and SRF (Service Resource Function) functions.
l Description of interfaces between NEs (Network Entities)
Interface Supported
protocol
Physical interface Function
Between the
UAP8100 and
PSTN/PLMN
TUP/ISUP E1/STM-1 (TDM) It is used to set up and
release the call bearer
connection.
Between the
UAP8100 and the
PBX
TUP/ISUP E1 (TDM) It is used to set up and
release the call bearer
connection.
Between the
UAP8100 and the
CTI
INTESS of
Huawei/CSTA
FE (IP) It is used to control the
call and the specialized
resource, and manage
the agent between the
UAP8100 and the CTI.
Between the
UAP8100 and the
I2000
MML interface of
Huawei
FE (IP) It is used to manage the
configuration, fault and
performance of the
UAP8100.
Between the
UAP8100 and the
IP agent
SIP FE (IP) It is used to register the
SIP terminal.

17. l RTP: Real-time Transport Protocol
l RTCP: Real-time Transport Control Protocol
l AMG: Access Media Gateway
l TMG: Trunk Media Gateway
l Description of interfaces between NEs
Interface Supported
protocol
Physical interface Function
Between the
UAP8100 and the
softswitch
SIP-T/SIP FE (IP) It is used to set up and
release the call bearer
connection.
Between the
UAP8100 and the
AMG/TMG/UAP8100
MGW
RTP/RTCP bearer
media stream
FE/GE NA
Between the
UAP8100 and the CTI
INTESS of Huawei FE (IP) It is used to control
the call and the
specialized resource,
and manage the agent
between the UAP8100
and the CTI.
Between the
UAP8100 and the
I2000
MML interface of
Huawei
FE (IP) It is used to manage
the configuration, fault
and performance of
the UAP8100.

18. l Cont.
Interface Supported
protocol
Physical interface Function
Between the
UAP8100 and the IP
agent
SIP FE (IP) It is used to register
the SIP terminal.

19. l There are two types of trunk cables used in the UAP, 75/120-ohm E1 trunk cable and 100-
ohm T1 trunk cable. Both types adopt HD100PIN connectors with pin spacing of 1.27 mm,
and each cable includes 16 channels of E1 or T1 signals.
l The 75-ohm E1 trunk cable is 32-core coaxial cable with the impedance of 75 ohms, and
the 120-ohm E1/100-ohm T1 trunk cable uses 32 twisted pair cables with the impedance
of 120 ohms and 100 ohms respectively.
l E1 interface, the cable type can be the 120 ohm twisted pair or 75 ohm coaxial cable.
l T1 interface, it can be the 120 ohm coaxial cable.
l Cables with different resistance features correspond to different grounding modes. For
example, the E1 coaxial cable with 75 ohm resistance corresponds to non-balanced
grounding, and the twisted pair with 120 ohm resistance corresponds to balanced
grounding.

20. l FE
p The external network cables are used to connect the UAP8100 with external
network devices, and the external network ports in the UAP8100 are provided by
the corresponding back interface boards.
l GE: Gigabit Ethernet.

21. l External clock cables include 2 Mbit/s external clock cable. The 2Mbit/s clock cable is BITS
clock cable, which has SMB female connectors. It is used to access the synchronous clock
signals provided by external BITS.
l Internal clock cables include clock distribution cable and 8-kHz clock cable. One end of the
cable has a DB26PIN plastic connector and the other end has six UL2464-28AWG-100Ω
cables with RJ45 connectors, which correspond to three MGW frames.

22. l UAP8100 has open and standard protocol interfaces and supports a number of signaling
and protocols to interwork with many devices. The UAP8100 has a powerful and flexible
networking feature.
l SS7 protocol also include:
p ISUP: used for the interworking between the UAP8100 and the PSTN so that the
UAP8100 can provide ISUP trunks through MGW/MGC and achieve the
interconnection with PSTN exchanges.
p MTP: used for the interworking between the UAP8100 and the SS7 signaling
network so that the UAP8100 can be interconnected to SP or STP in the SS7
signaling network.
p TUP: used for the interworking between the RP8100 and the PSTN so that the
RP8100 can provide TUP trunks through MGW/MGC to interconnect with PSTN
exchanges.
p ITU-T SCCP: used to bear the INAP protocol so that the UAP8100 can be
interconnected to SCP in the IN through the SS7 signaling network.
p ITU-T TCAP: used to provide the applications of the UAP8100 and SCP with a
number of functions and procedures which are not application specific, so that the
UAP8100 can support the applications for to IN services.
p ANSI SCCP: used to bear the INAP protocol so that the UAP8100 can be
interconnected to SCP in the IN through the SS7 signaling network.

23. l (continued)
p ANSI TCAP: used to provide the applications of the UAP8100 and SCPs with a
number of functions and procedures which are not application specific, so that the
UAP8100 can support the applications for to IN services.
p INAP: used to define the information streams between the functional entities of the
IN so that the UAP8100 can support the Call Control Function (CCF), the SRF, and
used as an independent IP for standard fixed IN.
p CAP: CAMEL application part, which is used to define the information streams
between the functional entities of the GSM IN so that the UAP8100 can support the
CCF, the SRF, and used as an independent IP for standard GSM IN.
p WIN: Wireless intelligent network protocol, which is used to define the information
streams between the functional entities of the CDMA IN so that the UAP8100 can
support the CCF, the SRF, and used as an independent IP for standard CDMA IN.

24. l H248: Media gateway control protocol, which is used for the UAP8100 to control the
media gateways and also to access H.248 packet terminals.

25. l The SIGTRAN is a signaling transmission protocol and a protocol cluster. It is made by the
SIGTRAN work group of IETF and is a rule for the connection of the PSTN signaling and IP.
l SIGTRAN protocol apply between SG and MGC. SIGTRAN can be transmit by IP core
network.

26. l SIP: Session Initiation Protocol, which is used for the interconnection between the
UAP8100 and other soft-switches or agent.

27. l BICC: Bearer Independent Call Control Protocol , which is used for the interconnection
between the UAP8100 and other soft-switches or agent.

28. l RTP
p It is a real time transmission protocol, which is used for the transmission of
multimedia streams of the UAP8100 MSU board.
l RTCP
p The real time transmission control protocol (RTCP) is used for the transmission
control of multimedia streams of the UAP8100 MSU board.

29. l NFS: Network file system, which is used for transferring files between eh media resource
boards of the UAP8100 and file storage devices.
l As commonly used, a distributed file system protocol allows remote file access across a
network.
l Media resource boards are VRB (narrowband) or MSU (broadband) boards in MGC.

30. l One TDM bearer trunk provides 32 time slots (for T1, the last eight time slots are unusable). In
H.248 protocol, a time slot represents a terminal resource, namely, Termination ID (TID). MGC
associates a trunk circuit with a physical time slot of MGW through a TID.

31. l When used as a broadband ACD for networking, the UAP8100 works with the CTI to
provide pure IP functions such as call access, queue and specialized resources control and
management, and media conversion.
l We can only use MGC in broadband ACD application,

34. l PA: Play Announcement.
l PC: Prompt and Collect User Information.

35. l BHCA: busy hour call attempt.