General presentation on social innovation - what it is, a context for it, examples and TACSI's approach to radically redesigning social services

1. Social
Innovation
Christian-Paul Stenta
THE AUSTRALIAN CENTRE FOR SOCIAL INNOVATION
BOLD IDEAS. BETTER LIVES.
Thursday, 23 August 12

2. Why...
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5. At least 80% of
humanity lives on
less than $10
a day.
Shaohua Chen and Martin Ravallion
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7. Nearly a billion
people entered the
21st century
unable to read a
book or sign their
names.
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The State of the World’s Children, 1999, UNICEF

8. Thursday, 23 August 12

9. life 82 Non-Indigenous AUS women
81.1 Non-Indigenous NZ women
79.5 Non-Indigenous USA women
expectancy 76.6 Non-Indigenous AUS men
76.3 Non-Indigenous NZ men
74.2 Indigenous USA women
74.1 Non-Indigenous USA men
73.2 Indigenous NZ women
69 Indigenous NZ men
67.4 Indigenous USA men
63 Indigenous AUS women
56 Indigenous AUS men
World Vision Australia
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11. 2.5 billion
people still lack
adequate
sanitation facilities.
WHO/UNICEF Joint Monitoring Programme for Water Supply and Sanitation (JMP)
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14. 100 years of
innovation &
investment has
lengthened lives
by 30 years.
Great Living 6, 2012, TACSI
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16. The Internet is
becoming the
town square for
the global village
of tomorrow.
Bill Gates
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18. Our task is to educate
their whole being so
they can face the future.
We may not see the
future, but they will and
our job is to help them
make something of it. Sir Ken Robinson
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20. It is the long history of
humankind (and animal
kind, too) those who
learned to collaborate
and improvise most
effectively have
prevailed. Charles Darwin
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21. What...
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23. “…new solutions
that simultaneously
meet social needs &
create new social
relationships or
collaborations.” Young Foundation
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28. We don’t need to
go out of our way
find innovation,
because it is
already around us.
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29. Where it is
present,
innovation needs
to be recognised
and actively
fostered.
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30. Innovation needs
to be given
resources so that
it can thrive.
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31. Innovation
demands patience
– success is rarely
immediate.
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32. How...
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33. Partners
+
Problem focus new solutions
+ = =
Team new outcomes
+
Approach
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34. welcome to
an introduction
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35. Partners + Problem focus + Team + Approach
CITY OF
MARION
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36. Partners + Problem focus + Team + Approach
Population focus
Outcomes people care about
“How can we enable more families
to thrive & fewer to come into
contact with crisis services?”
Outcomes for systems
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37. Partners + Problem focus + Team + Approach
community
place based design government visual design business service design social science development
Einstein
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38. Partners + Problem focus + Team + Approach
SOCIAL IMPACT
PROBLEM
Top-down policymaking oſten
POLICY OUTCOMES fails to reach a personal level
PRACTICE
policy
making
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39. Partners + Problem focus + Team + Approach
SOCIAL IMPACT
PROBLEM
Bottom-up design oſten fails
POLICY OUTCOMES to reach practice and policy
PRACTICE
design
thinking
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40. Partners + Problem focus + Team + Approach
SOCIAL IMPACT SOCIAL IMPACT SOCIAL IMPACT
PROBLEM PROBLEM PROBLEM
POLICY OUTCOMES POLICY OUTCOMES POLICY OUTCOMES
PRACTICE PRACTICE PRACTICE
policy design working
making thinking backwards
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41. Partners + Problem focus + Team + Approach
New solutions
ethnography
7
business case
New model
New team
2 co-design
1
6
Problem
New outcomes
prototyping metrics prototyping practice
New systems
3
New scenarios
5
New interactions
4
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42. The significant
problems we face
cannot be solved
at the same level
of thinking that
created them.
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Einstein

43. More tacsi.org.au
Papers tacsi.org.au/news-events/publications/
Video vimeo.com/tacsi
Tweets @ozinnovation
Email christian.stenta@tacsi.org.au
Thursday, 23 August 12