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Innovation Deployment
- 1. 11 INNOVATIVE SOLUTIONS TO COMPLEX PROBLEMS © 2019 Applied Research Associates, Inc. ARA Proprietary Innovation Deployment Innovation Acceptance and Implementation in the Transportation Industry
- 2. www.ara.com © 2019 Applied Research Associates, Inc. ARA Proprietary INNOVATIVE SOLUTIONS TO COMPLEX PROBLEMS About Bill Vavrik 2 • Vice President & Principal Engineer • Joined ARA in 2000 • BS, MS, and PhD from University of Illinois • PM for FHWA Innovation Deployment Program • Support of Every Day Counts Initiatives • Innovator and EDC News publications • PM for Illinois Tollway Infrastructure Management Program • Documented savings over $300M through innovation
- 3. www.ara.com © 2019 Applied Research Associates, Inc. ARA Proprietary INNOVATIVE SOLUTIONS TO COMPLEX PROBLEMS Innovation Deployment Innovation Acceptance and Implementation in the Transportation Industry •We will cover… • What is innovation and why can it be hard to implement • 5 strategies to be a successful innovator • 5 keys to deploying innovation 3
- 4. © 2019 Applied Research Associates, Inc. ARA Proprietary 4 Innovation is the New Idea Change Adopts Innovation Be the Change
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- 6. www.ara.com © 2019 Applied Research Associates, Inc. ARA Proprietary INNOVATIVE SOLUTIONS TO COMPLEX PROBLEMS •Resist change and die • Accept change and survive • Cause change and lead •Lead change and thrive 6
- 7. 7 There are many pieces to an innovative organization
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- 9. www.ara.com © 2019 Applied Research Associates, Inc. ARA Proprietary INNOVATIVE SOLUTIONS TO COMPLEX PROBLEMS Organizations fall into analysis traps • Logic • Reasoning • Computation • Measurement •Context • Creativity • Imagination • Emotion
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- 13. 13 Listen
- 14. 14 Stay Open
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- 16. 16 Go Flat
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- 22. 22 “It’s better to have a 9-1 record than a 1-0 record.”
- 23. www.ara.com © 2019 Applied Research Associates, Inc. ARA Proprietary INNOVATIVE SOLUTIONS TO COMPLEX PROBLEMS From the 5 Strategies to the 5 Building Blocks Listen Stay Open Go Flat Collaborate Embrace Failure Building Blocks
- 24. www.ara.com © 2019 Applied Research Associates, Inc. ARA Proprietary INNOVATIVE SOLUTIONS TO COMPLEX PROBLEMS Leadership Empowerment Communication Recognition Measurement Five Innovation Building Blocks 1 2 3 4 5
- 25. www.ara.com © 2019 Applied Research Associates, Inc. ARA Proprietary INNOVATIVE SOLUTIONS TO COMPLEX PROBLEMS Innovation Leadership Plays a Key Role •Leadership must make a commitment •Don’t let the perfect be the enemy of the good •“Bottoms up” beats “top Down” •Challenge your team •Win over the workforce – Show wins 25
- 26. www.ara.com © 2019 Applied Research Associates, Inc. ARA Proprietary INNOVATIVE SOLUTIONS TO COMPLEX PROBLEMS Leadership Empowerment Communication Recognition Measurement Five Innovation Building Blocks 1 2 3 4 5
- 27. www.ara.com © 2019 Applied Research Associates, Inc. ARA Proprietary INNOVATIVE SOLUTIONS TO COMPLEX PROBLEMS Empowerment leads to innovation growth •Challenge the team to develop innovations •Foster champions •Encourage teamwork – Breaking down silos •Healthy competition can drive results •Fail fast 27
- 28. www.ara.com © 2019 Applied Research Associates, Inc. ARA Proprietary INNOVATIVE SOLUTIONS TO COMPLEX PROBLEMS Leadership Empowerment Communication Recognition Measurement Five Innovation Building Blocks 1 2 3 4 5
- 29. www.ara.com © 2019 Applied Research Associates, Inc. ARA Proprietary INNOVATIVE SOLUTIONS TO COMPLEX PROBLEMS Communication is key to success •Communication builds awareness •Communicate to all stakeholders • Newsletters, social media, magazine articles, email •Communicate to learn and accelerate innovation • Exchanges, meetings, conferences 29
- 30. www.ara.com © 2019 Applied Research Associates, Inc. ARA Proprietary INNOVATIVE SOLUTIONS TO COMPLEX PROBLEMS Leadership Empowerment Communication Recognition Measurement Five Innovation Building Blocks 1 2 3 4 5
- 31. www.ara.com © 2019 Applied Research Associates, Inc. ARA Proprietary INNOVATIVE SOLUTIONS TO COMPLEX PROBLEMS Recognition builds on success for more 31 •Awards make a difference •Promote innovators •Implement innovators’ ideas
- 32. www.ara.com © 2019 Applied Research Associates, Inc. ARA Proprietary INNOVATIVE SOLUTIONS TO COMPLEX PROBLEMS Leadership Empowerment Communication Recognition Measurement Five Innovation Building Blocks 1 2 3 4 5
- 33. www.ara.com © 2019 Applied Research Associates, Inc. ARA Proprietary INNOVATIVE SOLUTIONS TO COMPLEX PROBLEMS Measurement fuels improvement • Track performance indicators • Cost, time, customer satisfaction • Track number of ideas and who is submitting • Report (see communication)
- 34. www.ara.com © 2019 Applied Research Associates, Inc. ARA Proprietary INNOVATIVE SOLUTIONS TO COMPLEX PROBLEMS From the 5 Strategies to the 5 Building Blocks Listen Stay Open Go Flat Collaborate Embrace Failure Building Blocks Leadership Empowerment Communication Recognition Measurement
- 35. 3535 INNOVATIVE SOLUTIONS TO COMPLEX PROBLEMS © 2019 Applied Research Associates, Inc. ARA Proprietary Bill Vavrik Principal Engineer & Vice President wvavrik@ara.com
- 36. www.ara.com © 2019 Applied Research Associates, Inc. ARA Proprietary INNOVATIVE SOLUTIONS TO COMPLEX PROBLEMS ARA is always looking for GREAT people to join our team! We strive to hire valuable colleagues with not only the right skills, but who also demonstrate our core values of passion, freedom, service and growth. ARA has a number of exciting opportunities throughout the United States. If you are interested in exploring hiring opportunities, please visit http://careers.ara.com/ 36
Editor's Notes
- Innovation happens when people have new ideas. Whey they move beyond the current way of solving a problem to a new way. When they discover new ways to “connect the dots” in their work. That new way of working that allows us to get things done fasters, cheaper, and better than how we do things today. Innovation is that new idea. To implement innovation requires change. It requires change. In order to be cheaper, faster, or better than we are today we need to do things differently than how we do them today. We must change to innovate. Change adopts innovation. To be an innovator. To have an innovative group. To have an innovative department requires that we be the change. That we be the change that embraces innovation. For too long the idea of innovation was someone else’s job. The industry will be innovative because they are driven by doing things cheaper, faster, or better. Innovation will someone the competitive advantage that they need to get the next project. All too often, we have not focused on innovation, but have focused on what is changing. We can be the change that leads to innovation.
- This is just not possible.
- There are many pieces in an innovative organization. Those pieces all come together differently for each organization. For every organization, innovation starts with the right mindset – The unexpected must be expected. This mindset must be present at the top of the organization and permeate at every level. If you sense that it’s not at levels above you in the organization, ensure that it exists for all of your direct reports and their direct reports. In a non-innovative environment people might say: “We want new ideas, but I’m paid to do my current job” “We’re doing fine; let’s let our existing work continue before we try something new” “People are going to get cynical about these change initiatives”
- Culture is the name of the game. You can influence the culture of your organization. I’ve heard from a DOT executive years ago that said that in our State we will always “crawl before we walk, and walk before we run.” This was the culture of that DOT. Why not change that mindset. If you cannot change that mindset, can you change the speed to get new results? If you want new results, you need a new mindset! It is very difficult if not impossible to stay at a steady state. “If you aren’t’ growing, you are dying” If you aren’t actively working on improving your mindset it is slowly worsening without you even realizing it. You wake up one day and wonder what happened to all the success you once had, well you lost the mindset. You had it but didn’t continue to develop it and it shrunk to nothing.
- The engineers and scientists who work in transportation tend to be more “left” brained. They tend toward logic, reasoning, measurement, computation. In this way of thinking the work is a math or science problem that can be solved. To innovate we need to be “whole brain” thinkers. We need to understand the context and the emotions. We need to be creative and imaginative to develop innovation and to deploy change. If we are too analytical, if we are too rigid, if we are not “whole brain” thinkers we will struggle with innovation.
- Organizational silos separate us and stifle innovation. We only concern ourselves with the things that make life in our silo better We optimize, process, & execute within our silo.
- Innovative enterprises build teams that morph and change to meet the challenges & opportunities They build teams that morph as new processes and ideas unfold The mindset changes, the team is focused on the larger goal and new results come about. Innovative organizations can consistently do the following…
- Listen to the members of you internal team Listen to other members of your organization Listen to your industry Listen to your peers Listen to the external community Listen to your customers Many of these folks will have tremendous insights and ideas that lead to innovations.
- Ideas don’t always come from experts. Talk to the novices. Check out the backroom tinkers. Covert that off-the-wall idea into an innovation
- Collaborate across groups Collaborate with other agencies Collaborate with Universities Collaborate with Industry Look for new perspectives and new ideas in your innovation process. Collaboration cannot be done alone! It requires patience and focus. It requires regular and action oriented communication It allows you to play to your strengths Collaboration offers a learning opportunity Collaboration is generally not a default setting. You can be the initiator of collaboration, You can change the mindset.
- Flat structures shorten approval processes Flat structures don’t have lines of communication that impede innovation If you can’t change the org chart – Empower your people Empower them to act independently Create a safe environment for people to innovate.
- Many of the greatest innovations were unintended results, created by accidents Microwaves – Engineer doing naval research melted a chocolate bar in his pocket Velcro – Invented by observing how burrs stuck to the fur of a hunting dog Penicillin – Bacteria left in a petri dish over vacation. Mold released a byproduct that stopped the growth of the bacteria.
- Pete Rahn – Secretary of Transportation, Maryland “It’s better to have a 9-1 record than a 1-0 record.”