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Cheetah Digital Keynote
1. AGENDA
15:30 Uhr Ankunft bei Kaffee und Gebäck
16:00 Uhr Cheetah Digital Keynote
16:30 Uhr Increase your marketing success with Kinetic Emails
17:15 Uhr Weg mit der Konfusion im Marketing - Produktvorstellung
Omnichannel ID - Powered by Ysance
17:45 Uhr Fragen und Antworten
18:00 Uhr Zeit zum Networken bei Fingerfood und Drinks
BUSINESS TALK BERLIN
3. CUSTOMER FIRST
didn’t kill retail. They did it to themselves with bad customer service.
Technology by itself is not the real disruptor.
-Steve Faktor, CEO, IdeaFaktory
didn’t kill Blockbuster. They did it to themselves with ridiculous late fees.
didn’t kill the music industry. They did it to themselves by forcing people
to buy full-length albums.
Being non-customer centric is the biggest threat the any business.