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A WaterAid case study
Magnus Slingsby, employee engagement manager
In the period 15 May to 12 June we there wereโ€ฆ
516active members
1,834 likes
281 posts
536 comments
โ€œReally inspiring to see my name
on the nominated listโ€
- Ranjan Ghose, WaterAid India
โ€œHappy to be nominated and
highly commended. It pays to be
innovative. More innovations this
year teamโ€
- John Chiokwe, WaterAid Nigeria
โ€œMy sincere congratulations for being so
inspiring. For sure it pays and it inspires alsoโ€
- Aurel Clyde Rabahantra, WaterAid Madagascar
Congratulations for both nominated and
winners!! This is a turning point for all of us
to consider the good work and nominate
those inspired ones in the future!!!
- Atsede Benude โ€“ WaterAid Ethiopia
โ€œCongratulations to all the winners, and
weโ€™re honored to have been recognized.
I could not be more proud of my super
marketing team!โ€
- Juan Carlos Fernandez, WaterAid America
โ€œI am honoured and speechless!
Thank you everyone.โ€
- Abdullah Al-Muyeed, WaterAid Bangladesh
โ€œThank you
everyone. Itโ€™s an
honour just to be
nominated, even
better to win! Well
done to the entire
Nepal team!!โ€
- Yael Velleman,
WaterAid UK
What has made Yammer a success
at WaterAid?
โ€ข Immediate / direct / empowering
โ€ข โ€˜Under the radarโ€™
โ€ข High profile early adopter
โ€ข The Yammer mobile phone app
โ€ข Drive, clarity and championing from
internal communications (and a handful of
others)
What continues to frustrate?
โ€ข Inconsistent use
โ€ข Systems integration
โ€ข Admin / IT support responsibilities
โ€ข Analytics
โ€ข Great for some things, not so great for
others
What are we (internal communications)
doing to support the use of Yammer?
โ€ข Constant, low-key, consistent promotion
โ€ข Internal communications induction
โ€ข Network of โ€œYammer championsโ€
โ€ข Exploring further integration (new
intranet?)
โ€ข Guidance and resources
โ€ข Focus on ease of access / system integration first
โ€ข Be wary of the โ€˜big launchโ€™
โ€ข Focus on the basics
โ€ข Be clear with people about how they can use it โ€“
and how it can add value to their work
โ€ข Senior championing that is authentic and
sustained
โ€ข #FOMO
Top tips?
Visit the CharityComms website
to view slides from past events,
see what events we have
coming up and to check out
what else we do:
www.charitycomms.org.uk
Seminar
30 June 2016
London
#CCinternalcomms
The internal
communicatorโ€™s
digital toolkit

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Social business. The internal communicator's digital toolkit seminar, 30 June 2016

  • 1. A WaterAid case study Magnus Slingsby, employee engagement manager
  • 2. In the period 15 May to 12 June we there wereโ€ฆ 516active members 1,834 likes 281 posts 536 comments
  • 3.
  • 4. โ€œReally inspiring to see my name on the nominated listโ€ - Ranjan Ghose, WaterAid India โ€œHappy to be nominated and highly commended. It pays to be innovative. More innovations this year teamโ€ - John Chiokwe, WaterAid Nigeria โ€œMy sincere congratulations for being so inspiring. For sure it pays and it inspires alsoโ€ - Aurel Clyde Rabahantra, WaterAid Madagascar Congratulations for both nominated and winners!! This is a turning point for all of us to consider the good work and nominate those inspired ones in the future!!! - Atsede Benude โ€“ WaterAid Ethiopia โ€œCongratulations to all the winners, and weโ€™re honored to have been recognized. I could not be more proud of my super marketing team!โ€ - Juan Carlos Fernandez, WaterAid America โ€œI am honoured and speechless! Thank you everyone.โ€ - Abdullah Al-Muyeed, WaterAid Bangladesh โ€œThank you everyone. Itโ€™s an honour just to be nominated, even better to win! Well done to the entire Nepal team!!โ€ - Yael Velleman, WaterAid UK
  • 5.
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  • 7.
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  • 9.
  • 10.
  • 11. What has made Yammer a success at WaterAid? โ€ข Immediate / direct / empowering โ€ข โ€˜Under the radarโ€™ โ€ข High profile early adopter โ€ข The Yammer mobile phone app โ€ข Drive, clarity and championing from internal communications (and a handful of others)
  • 12. What continues to frustrate? โ€ข Inconsistent use โ€ข Systems integration โ€ข Admin / IT support responsibilities โ€ข Analytics โ€ข Great for some things, not so great for others
  • 13. What are we (internal communications) doing to support the use of Yammer? โ€ข Constant, low-key, consistent promotion โ€ข Internal communications induction โ€ข Network of โ€œYammer championsโ€ โ€ข Exploring further integration (new intranet?) โ€ข Guidance and resources
  • 14.
  • 15. โ€ข Focus on ease of access / system integration first โ€ข Be wary of the โ€˜big launchโ€™ โ€ข Focus on the basics โ€ข Be clear with people about how they can use it โ€“ and how it can add value to their work โ€ข Senior championing that is authentic and sustained โ€ข #FOMO Top tips?
  • 16. Visit the CharityComms website to view slides from past events, see what events we have coming up and to check out what else we do: www.charitycomms.org.uk
  • 17. Seminar 30 June 2016 London #CCinternalcomms The internal communicatorโ€™s digital toolkit