Looking for position where I can demonstrate my skills in effective written and oral communication, research and investigative techniques as well as analytical skills. I love working as part of a team but can also work just as effectively when working by myself. I love to give every task my utmost attention and deliver a top notch quality product.

1. CATHERINE D. ROGERS
Professional Experience
Canada BorderServices Agency(CBSA)
IntelligenceAnalyst
Collected,evaluated,collated,analyzedanddisseminatedtactical,operational andstrategicintelligence
data. Completed post seizure analysis reports that were usedto enhance enforcement. Identified drug
trendsbasedon seizuresinotherareas.Performedriskanalysisonthe potentialfor internalconspiracies.
Developedandmaintainednetworkofcontacts. Developedintelligenceoncriminalactivity,suspectoffenders,
trends andpatternsof contraband smuggling andcustoms fraud. Used investigative methods to conduct
research onindividualsandcorporationsduring the development of a case, todetermine furtherevidence in
supportof a hypothesis. Provided advice and guidance to, and collectedinformationfromport officersand
specialized enforcement teams regarding intelligence matters. Provided presentations to front-line staff
regarding my intelligence analysis relating to cross-border criminality and local organized crime groups.
Conducted operational,tactical andstrategic assessments, identifyingareasof riskto managementandmade
recommendationsfor the formulationof policyand planningprojects. Developed and providedtraining on
commercial risk management, analysis and targeting activities. Appointed as Acting Manager of CBSA
Intelligence Unit during manager’s absence.
CanadaRevenueAgency(CRA)
ScientificResearch&ExperimentalDevelopment(SR&ED)Assistant
Reviewedfilesfromclaimantstoensureallinformationandformswerecomplete.Contactedclaimantto
discusstheirfileandprovidedetailsastowhatwasneededfromtheminordertoprocesstheirfile.
Performedotherclericaldutiesasrequired.
CustomsBorderServices –Office Services
Materiel Control Clerk
Maintainedinventorylevelsforthe CustomsUniformswarehouse which encompassedfourAtlantic
Provinces. Verifiedholdingsof CustomsOfficersandprovideduniformmaterial asrequested. Ordered
stock ona timelybasisandmaintainedlevelsof stockinkeepingwiththe entitlementsforeach
uniformedofficer.
Analysis & Link Charting Verbal/Written Communication
Research & Investigative Techniques Major Case Development
Networking & Team Building Identifying Trends & Patterns
Top Secret/Special AccessSecurityLevel Organizational Skills

2. 2
Revenue Canada- Real Estate/ValuationsSection
Administrative Clerk
Reportedtothe Team Coordinator andprovidedsupportservicestothe unit. Received,sortedand
distributed incomingandoutgoingmail. Operatedvariouson-line displayterminalsandpersonal
computers. Identified,assigned/inputcodestoextractdatafor staff andcharged outincome tax files
for auditsbeingperformedbystaff. Prepared month-endauditreportsforthe AssistantDirectorof
Verification&Compliance. Inputandverified time reportsforstaff andproduced leave reports.
Revenue Canada-Excise Duty
Administrative Clerk
Preparedmaterial forcourtpresentationandtypedvariouslegal documentationforExcise Dutystaff.
Administeredthe ExciseActbycontacting registrantsandlicenseesonbehalf of the Regional Chief of
Excise Duty,to informthemof properproceduresforchemical still registrationordestruction
proceduresinaccordance withlawsunderthe Excise Act. Maintained registrationfilesforchemical stills
by updatingall formsreceivedforremoval ornew additions. Prepared all tobaccoandalcohol fine
letterstobe usedincourt for trial proceedings.
Revenue Canada– CustomsBorderServices
Administrative Assistant
Reportedtothe Chief of the StrategicIntelligenceUnit. Maintainedattendance,leave,overtime,
compensatorytime andshiftworkrecordsfor staff. Preparedyear-endreports;verifiedandbalanced
time sheets;input travel expensesandovertime for timelyprocessingof paymenttoemployees;
responded tourgentenforcementrequestsbyusingvariousenforcementdatabases. Networked with
lawenforcementmembersfromotherdepartments;maintainedvehiclefleetinformation;prepared
requisitionsforsupplies.
Revenue Canada– Excise/GST
Executive Secretary
Workedfor the DirectorGeneral and seniorlevel managers. Typed letters,memorandaandreports ona
dailybasis. Processedandloggedall mail. Organizedworkload,ensuringprioritieswereestablishedand
deadlineswere met. Processedandmaintainedall correspondence andfiles. Proofread all
correspondence submittedforDirector General’ssignature. Arrangedtravel andprocessed travel
claims.Answeredtelephone switchboard. Prepared boardroomformeetings. Participatedincharitable
campaignssuchas the UnitedWay,Cancer SocietyFundRaisingandIWKTelethon. AssociateEditorand
writerforDown East Echoes,an internal departmental publication.
Revenue Canada– Excise/GST
Mail & DistributionClerk
Typedvariouslettersandmemoranda. Performedreceptionistduties. Processedall incomingand
outgoingmail andarrangedfor courierservice. Proofreadingall outgoingcorrespondence. Distributed
workto othermailroomstaff. Maintainedandcontrolledinventory. Trainedotherstaff inthe use of
office equipment.

3. 3
Maritime Tel & Tel
DirectoryAssistance Operator/InterceptOperator
Provided informationandphone numberstoapproximately800callersduringan eight-hourshift.
Emergencycallswere alsoreceived. We alsoperformedinterceptoperatoranddirectoryassistance
simultaneously.
VictoriaGeneral Hospital
Medical LibraryClerk
Checkedoutmaterial forhospital staff,helpedthemlocate librarymaterial and made callstoinform
staff that theirrequestedmaterial wasready. Updatedlibraries’collectionaswell asansweredphones,
tookmessagesandoperated photocopier.
SearsCanada Inc.
Cashier& Salesclerk
Completed inventorycontrol,pricingcorrectionsandstockmarkdowns. Effectivelyhandled customer’s
complaintsina mannerly andproductive way. Unloaded stockanddisplayeditthroughoutthe
department.
Dalhousie University
StudentAccountsClerk
Gathereddata regardingthe financial andeducational requirementsforstudents. Created,maintained
and updated all financial filesandrecordsforstudents. We processedover8,000 studentsduringone
week.
Catherine D.Rogers