Neurobiologist's guide to mind manipulation 0.5

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A useful-psychology double-whammy: A) Developers are great systems thinkers. Surprise: your brain is a system too! Reframe frustration into accomplishment, and become a more effective and bubbly person using a frontal cortex feedback loop. B) Want your team to be the happiest, most productive team around? Recent psychology research reveals one key attribute of the most successful teams, and it's within your influence. Casey Watts ♡'s open communities, open communication, open software, open minds. He has set out on a quest to fill the world with happiness and bubbles. Lots of bubbles.

Technology

A Neurobiologist’s Guide
To Mind Manipulation

“Intra-LA infusions of garcinol impair
training-related acetylation of histone
H3 and fear memory consolidation.”My Papers
Casey’s Research

Overview
A. Cognitive Restructuring
B. Psychological Safety

1. Inner vs Outer Brain
2. Brain as a System
3. Downward Spiral
4. CBT background
5. How to CBT

LeDoux’s
Dual Pathway
Inner vs Outer Brain

Feelings
Limbic System 
“inner brain” 
 
“low road” 
FAST ~ms
Thoughts
Cortex 
“outer brain” 
 
“high road” 
SLOW ~s

automatic response
“mindful”
deliberate response

Inputs
- stimuli from the environment
- spontaneous thoughts
- spontaneous emotions
- current bodily state

Depression
Anxiety
Bipolar disorder
Eating disorders
Schizophrenia
Obsessive Compulsive Disorder
Mental Illnesses

Everyone benefits from
understanding thoughts &
emotions better

However:
- it’s uncomfortable at ﬁrst
- it takes time
- it takes energy
but you can power through :)

npm install constant-introspection
debugging tool

1. Notice input
2. Process thoughts & emotions
3. Choose response

Processing Techniques
- write them out
- talk about them

View emotions as data
 
non-judgmentally

Now we have emotion data
observe how emotions affect thoughts

Maladaptive
Cognitions
or
Unhelpful
Thoughts

1. Notice inputs
2. Process thoughts & emotions
3. Choose response

Questions?
Emotion in the Brain
Cognitive Restructuring

PsycSafety
shared belief held by members of a team that
the team is safe for interpersonal risk-taking
- Amy Edmondson

Failed
Correlations
personality types
skills
backgrounds
management style
Successful
Correlations
“group norms”
->
“PsycSafe” team attributes

PsycSafe Traits
1. conversational turn-taking
2. average social sensitivity (~= empathy)

PsycSafe
higher collective IQ
non-PsycSafe
lower collective IQ

1. Conversational Turn-Taking
2. Decrease Riskiness

Earned Dogmatism Effect
Frame as learning
Acknowledge fallibility
Ask many questions
Declare unknowns

Framing
learning opportunities > 
execution problems

Acknowledge Own
Fallibility
“I may miss something — I need to hear from you.”

Propinquity
Vulnerability
Validation
Depersonalize Ideas
Task vs Relationship (PEARLS)

Validation
recognition and acceptance of another person's thoughts,
feelings, sensations, and behaviors as understandable
(whether or not you agree)

1. Be Present
2. Accurate Reﬂection
3. Mind Reading
4. Context: their background
5. “anyone would”
6. Radical Genuineness
Validation Levels

Task Channel vs
Relationship Channel
 
PEARLS

Between stimulus and response there is a space.
In that space is our power to choose our response.
In our response lies our growth and freedom.
- Viktor Frankl

Anxiety
a feeling of worry, nervousness, or unease,
typically about an imminent event or something
with an uncertain outcome.

Rumination
compulsively focused attention on the symptoms
of one's distress, and on its possible causes and
consequences, as opposed to its solutions

Social Sensitivity
“Reading the Mind in the Eyes”

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Why is the security industry so full of fail? We spend millions of dollars on firewalls, IPS, IDS, DLP, professional penetration tests and assessments, and vulnerability and compliance tools, and at the end of the day, the weakest link is the user and his or her inability to make the right choices. It's enough to make a security engineer cry. The one thing you can depend upon in an enterprise is that many of your users, even with training, will still make the wrong choices. They will violate BYOD restrictions, click on links they shouldn't, respond to phishing scams, open documents without thinking, post too much information on Twitter and Facebook, use their pet's name as passwords, etc. But what if this isn't because users hate us or are too stupid? What if all our ignored policies and procedures regarding the best security practices have more to do with our failure to understand modern neuroscience and the human mind's resistance to change? Humans are wired to be emotional beings. Emotions influence most of our decisions, good and bad. In failing to understand how this is at the root of user non-compliance, no matter how much money we spend on expensive hardware and software, we will fail to achieve the goal of good organizational security.

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