Here are two ways to help you eject a stuck disc (CD/DVD/BD) from the external drive of your Mac via Macgo Blu-ray Player software. Only two simple solutions are needed when you fail to pop up the disc after you finish the movie on the Mac.
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How to Eject Your Disk from the Drive on Mac
1. How to Eject Your Disk from the Drive on Mac
The external Blu-ray drive is needed for the BD playback with Macgo Mac Blu-ray Player, but
some Mac users may have problems of ejecting the disc from their external drives. Based on
the fact that Steve Jobs has always been negative about the Blu-ray function, Apple has
shied away from supporting Blu-ray playback. As a result, it is possible to have a disk stuck
in your Mac sometimes because of the poor compatibility between Mac OS X and Blu-ray
drive. To prevent this incident, here are two methods that may help you solve the problem
when you fail to eject the disk from Blu-ray drive on Mac.
Method 1: Disconnect the external drive from your Mac
Sometimes, your external BD drive might refuse to pop-up the disc, even if you push the
Eject button a few times. You can try to unplug the Blu-ray disk drive, wait for a moment and
insert it to your Mac again.
1- Check the left-hand side of the pop-up list under “Devices” in Finder on your Mac.
Locate to the drive icon which matches the name of the BD in your drive.
2- Right click the icon and select “Eject”.
2. It is also the most common way that people prefer to use when they eject a disk from their
Macs. You can see the picture below as a reference. However, this solution is not as efficient
as the second one.
Method 2: Use the software tool bar on Mac’s desktop
As it’s a bit safer to try ejecting the disc via software, using Macgo software to eject the disk
from your Mac is considered to be a more convenient way of the other solutions. Only three
quick steps can help you eject the disc successfully.
1- Do not turn off Macgo software after you finish watching the movie.
2- Click File located in left-hand of the tool bar on your desktop, you will see a pop-up
list.
3- Click on “Eject Disc” and the disc will be ejected successfully.
Without disconnecting the drive, the eject disc function of Macgo software is much more
convenience than using Mac system or the Eject button on the drive. You can see the picture
below as a reference.
3. Note:
1. We recommend you to use Macgo software to eject a disk from your Mac.
2. This article is about how to eject a disc from an external drive on your Mac. If you fail
to eject a disk from an internal optical drive or a SuperDrive on Mac, please refer to
the following link for help:
http://www.wikihow.com/Eject-a-CD-From-Your-Mac
3. If the eject procedure on your Mac is still unsuccessful, here are some tips for you.
a. Email us to support@macblurayplayer.com with detailed information of your
device such as device model, build number, kernel version and else. Attach
the log file would be better.
b. Comment us on Macgo Facebook Page, reply to any post or send us a
message.