Carel Marsman CV

1. Education
2017 – 2018
Post HBO – Sustainable Employability
2011 - 2013
BPs – Occupational psychology
2001
Post HBO – Career Counselling
1996 - 1999
B.A. – Human Behaviour
1991 - 1994
M.B.A. – Business Administration
1987 – 1989
Informatics diploma (PDI)
1976 - 1980
HZU – Naval Engineering
Course & Certificates
2016 Compliance Professional
2014 Consulting Skills
2013 Systemic Transition Mgmt
2010 Prince2 Foundation
2003 Career Scan
2002 Speed Reading
2002 Big Five & 360 feedback
2000 Lead Auditor
1998 Art of intervention
1994 Take charge of your career
The leitmotif throughout my career is developing craftsmanship and to
create / build something. That something can vary from building a
department, setting up a new function, to creating a breakthrough in
the development of professionals. Professionalism and the ability to
think and act independently are important personal values from that
perspective. Structured, calm, sharp, drive, sense of humor, creative,
and solid are striking personal qualities. From having a good idea
towards the implementation and realization. Experienced in personal
development, sustainable employability, competence development,
Human Resource Management, career counseling and education.
Specialties: providing vision and structure, building trust and delivery
of quality in time and within budget.
Work experience
2012 – now HR Expert Organisational Behaviour
ING Bank NL Amsterdam
In this function I am responsible for several projects aiming for
behavioral change and personal development. Theme’s; Sustainable
Employability, Career Development, Customer Centricity and Agile
Way of Working. For more information check my LinkedIn profile at
the bottom of this page..
2010 – 2012 HRD Expert Consultant
ING Bank NL Amsterdam
In this function I was responsible for several projects aiming for
craftsmanship and personal development. Common thread;
Learning paths and professionalization for a diversity of target
groups.
2007 - 2010 Head of Learning & Development
ING OPS&IT Amsterdam
In this function I was responsible for setting up a virtual learning
team within Nederland and Belgium focused on several projects
aiming for the development of craftsmanship and personal
development. Common thread; Career Framework & Learning paths
and professionalization for primarily IT target groups.
2005 – 2007 Management Consultant
LogicaCMG Den Haag
In this function I was responsible for several assignments with a
focus on quality improvement and customer satisfaction. From 2006
to 2007 I was responsible for the development of a recruitment and
training program for Telecommunications Engineers in the Chez
Republic.
06 22011090 | cmarsman@caiway.nl | https://www.linkedin.com/in/carelmarsman
Carel Marsman

2. Personal
Date of birth: January, 11 1959
Married (1987)
Son (1991), daughter (1994)
Rietgors 8, 3403 ZJ
IJsselstein (UT)
Activities
2005 - 2009
Advisory member ECABO
2002 – 2008
Member Career counsellors bar
2002 – 2006
Member taskforce NGI
2003 – 2005
Member taskforce NIOC
1997 – 2004
Member veterans hockey team
en trainer/coach junior teams
2001 – 2003
Treasurer / board member HCIJ
Publications
2010
Learning 2.0 Think Big, start
small! ING Innovative Learning
community
2006
Lees-, denk- en doewijzer, Taken,
Functies, Rollen en Competenties
in de Informatica .
2000
Aspects of Managing Outsourcing
Solutions: Aiming for Success,
The CRC Handbook of Modern
Telecommunications 2000;
Several publications within the
NIOC and the Dutch society for
Corporate Universities (NSCU).
Hobby
Fitness
Learning to play guitar
06 22011090 | cmarsman@caiway.nl | https://www.linkedin.com/in/carelmarsman
Work experience
2001 – 2005 Senior HRD Consultant
LogicaCMG Academy Amstelveen
In this function I was responsible for several development programs
and systems primarily focused on the target group Consultants.
Theme’s; performance management, competence management and
career counseling.
2000 – 2001 Professionalization & Quality Supporting Officer
CMG Telecommunications Utrecht
In this role I was responsible for the development of an integrated
professionalization and quality policy and the execution of several
training and mentoring projects.
1996 - 2000 Management Consultant
CMG Telecommunications Den Haag
In this function I was responsible for several assignments focused
on process improvement and organizational development. Also
active as a counselor and trainer consultancy skills.
1993 – 1996 Customer Service & Operations Manager
AT&T Solutions EMEA Amsterdam
In this function I was responsible for selecting and building a 15 FTE
team of network management experts from scratch and the
management of the top segment customers.
1989 – 1993 Head of Exploitation
Assurantie Data Netwerk Zeist
In this function I was responsible for selecting and building a 6 FTE
team of network administration and technical support experts from
scratch and the management of the network supplier.
1980 – 1989 Several data center functions
Onderlinge Farmaceutische Groothandel Utrecht
Started out as a computer operator later taking the responsibility to
create an new work planning function. Next moved on to network
management specialization and progressed to substitute head of
data center.
Carel Marsman