CAMMS UK Performance Management Summit 2017 - Slide Deck

www.cammsgroup.comAustralia . New Zealand . North America . Asia . United Kingdom
CAMMS UK USER GROUP
6th June 2017

WELCOME
General Housekeeping
Objectives of the Day
• Communicate recent updates on CAMMS
• Advise on Product Roadmap items and priorities
• Meet and network with new and existing CAMMS clients
• Maintain strong relations with CAMMS and other clients
• Share tips, knowledge and best practice across the User
Group

CAMMS Staff
• Adam Westbrook – General Manager, UK
• Tom Joy – Senior Consultant.
• Daniel Kandola – Business Development Manager.
• Mayurangi Herath – Product Manager
• Kate Adamson – Consultant
• Athina Macpherson – Marketing Consultant
• Matt Murphy – Graduate Consultant
CAMMS STAFF

SOME OF OUR ATTENDEES
Local Government
• Conwy County Borough Council
• Trafford MBC
• Bracknell Forest Council
• Flintshire County Council
• Wrexham Borough Council
• North Kesteven District Council
Not for Profit
• Mines Advisory Group
• ARTICLE 19
• North Wales Housing
Fire and Rescue Service
• Dorset and Wiltshire Fire and
Rescue Service
• Greater Manchester Fire and
Rescue Service
Advisory
• iEse
Health
• Robert Jones and Agnes Hunt
Orthopaedic Hospital
• Betsi UHB
• Dorset CCG
• NHS Wales Shared Services
Partnership

9:30am Registration and Coffee
10:30am Welcome – Adam Westbrook, General Manager UK, CAMMS
10:45am Keynote Speaker – Heather Lumby, Executive Director, iESE
11:15am Coffee Break
11:30am Client Success Story – Tom Joy, Senior Consultant, CAMMS
12:00pm CAMMS Innovation – Adam Westbrook, General Manager UK, CAMMS
12.30pm Lunch
1:30pm CAMMS Product Roadmap – Daniel Kandola, Business Development Manager, CAMMS &
Mayurangi Herath, Product Manager, CAMMS
2:00pm Product Workshops – CAMMS Team and Client Representatives
3:30pm Afternoon Tea Break
3:45pm CAMMS Focus on Customer Success – Adam Westbrook, CAMMS
4:15pm Closing Remarks
AGENDA

Welcome and Introductions
Adam Westbrook – General Manager, UK, CAMMS
10:30am – 10:45pm

CAMMS NEW CLIENTS
Aneurin Bevan University Health Board (ABUHB)
• cammsproject
Abertawe Bro Morgannwg University Health
Board (ABMU)
• cammsproject
Betsie Cadwaladr University Health Board (BCUHB)
• cammsproject
Hywel Dda University Health Board
• cammsproject

CAMMS NEW CLIENTS
Greater Manchester Fire & Rescue Service
• Sycle (Strategy, Risk Management, Programme and Project
Management, Business Intelligence)
iESE
• Workforce Planning
• RevuMap
North Lanarkshire Council
• cammsproject
Dorset CCG
• cammsproject

CAMMS NEW CLIENTS
North Wales Housing
• Sycle (Strategy, Risk Management, Programme and
Project Management)
Westminster City Council
• cammsproject
Wrexham County Borough Council
• Sycle (Strategy and Risk Management)
10 Group
• cammsrisk
Nuclear Risk Insurance
• cammsrisk

CAMMS UPDATE
Communication
• UK Newsletter – sent out quarterly
• Website – new website launched (http://cammsgroup.com )
Partnerships
• iESE – CAMMS has partnered with iESE to couple their expertise in Public Service transformation and
change management consultancy with our expertise in driving efficiency savings and cultural change
using technology as an enabler
New Staff
• Mayurangi Herath – Product Manager
• Kate Adamson – Consultant
• Matt Murphy – Graduate Consultant

Heather Lumby – Executive Director
iESE
Overview: Owned, led and governed by councils, iESE Ltd is a not-for-profit organisation,
uniquely placed to help authorities ensure that council taxpayers are getting the most for their
money, by accelerating the transformation of frontline services and driving growth and
prosperity. Tried and tested, iESE has a proven track record of delivering £250m of efficiency
savings for councils over the past five years.
KEYNOTE SPEAKER

What MAG do
Landmines and unexploded ordnance clearance, risk education, arms management &
destruction, training and employment, emergency response, international policy
MAG’s work has helped more than 17.7 million people in conflict-affected communities in
over 40 countries since 1989, giving them greater safety and the opportunity to rebuild
their lives, livelihoods and futures
• 4,715,521 LANDMINES & unexploded BOMBS destroyed
• 5 BILLION square metres of land has been released back to communities
• 17,747,899 direct beneficiaries of MAG's activities
MAG Video

PROJECT OBJECTIVES
To improve operational efficiency and effectiveness by providing Programme Management
with high quality, timely management information
To provide a ‘single version of the truth’ for MAGs key reporting requirements
To ease data retrieval in order to facilitate analysis of Inputs, Outputs, Outcomes and Impact
at contract, donor, country and global levels
To increase organisational transparency and visibility, supporting MAGs global Risk
Management approach
To integrate business systems and tools for planning, monitoring, forecasting and reporting
To improve communication at local, regional, country, global and HQ levels

Phase 1 – original aims
• Proposal development workflow and existing
contract management database (CMD)
workflow integrated (CMD switched off)
• Business Development Lead monitor &
contract section of Monthly Management
Reports (MMR) automated
• Drill down global > region > programme >
project, by donor, by output etc.
Phase 1 - additional aims
• Move all MMR to an online system

MAG Information Management
Financials
MAG
Reports
Reforecasts
CashbooksIBD
PSF
Operations
Reporting
IMSMA
Data
collection
Storage
Mapping
Sycle
Dashboards
MMR
Project
Workflow

MAG Demonstration

PRODUCT ROADMAP
Questions?

Business Innovation
Adam Westbrook – General Manager, CAMMS
12:00am – 12:30pm

• A new look and feel
– https://www.youtube.com/watch?v=gch3SdjtWJM
• A new SaaS offering
– https://cammsproject.com/product/
– http://cammsrisk.com/
• A new range of products
– Ecuria
• https://www.youtube.com/watch?v=4cUBR_kNzoA&feature=youtu.be
– Incident Manager
INNOVATION

INCIDENT MANAGER

A quick overview…
http://test.cammsrisk.co.uk/
INCIDENT MANAGER

CAMMS Product Roadmap – 2017 Overview
Daniel Kandola & Mayurangi Herath – CAMMS
1:30pm – 2:00pm

1. User Groups – main forum (apart from Online Support Portal) for clients to express views and
future product direction and prioritise key enhancements to solutions
2. Online Support Portal – provides medium for CAMMS clients to lodge suggested
enhancements to solutions, for consideration and prioritisation by CAMMS’ Product
Development Team
3. Product Blueprint – all key development priorities for the next 2-3 years are documented and
allocated to ‘releases’. This is the primary internal document utilised by CAMMS which
outlines key dates, timeframes and resource requirements
4. CAMMS Futures Group – key internal group responsible for setting product priorities and
direction for next 2-3 years, which meets monthly
5. Releases – 2 major releases per year, with interim ‘service pack’ releases for issue fixes and
small enhancements. Cloud Hosted clients receive releases immediately, whilst On Premise
clients are required to schedule in a release upgrade with CAMMS’ Support Team
HOW IS THE PRODUCT ROADMAP MANAGED?

KEY RELEASES
Ongoing from end-June 2017 (Service Pack Releases)
• cammsproject – Enhancements and Feature Releases (9 Service Packs planned)
Oct 2017 (Major Product Release)
• cammsrisk (version 3.2)
Dec 2017 (Major Product Release)
• cammsstrategy (version 5.0)

PRODUCT ROADMAP
cammsstrategy- version 5.0
• Overall UI/UX refresh
• New Strategy Maps page
• Update Navigation Pad
• Revamped EIS
• Mobile App
• Chat/Discussion Forums
• Update of Key Reports

LOGIN PAGE

STRATEGY MAPS

STRATEGY MAPS
‘View Details’ pop-up – shows overview of Actions and KPI performance of that node:

STRATEGY MAPS (FULL PAGE VIEW)
Strategy Map to be
viewable for Org,
Planning and Custom
Hierarchies

UPDATED EIS

UPDATED EIS (FULL PAGE VIEW)

QUICK UPDATE

NAVIGATION PAD

ROADMAP
Ongoing from end-June 2017 (Service Pack Releases)
• Resource levelling at project level
• Location Analysis Map
• Agile Kanban Boards at Project and Task levels
• Executive Dashboard filtering
• Custom Table enhancements
• Portfolio View improvements
• Standalone functionality enablement
• Upgrade of rich text control
• Undo/Redo facility within Gantt

AGILE KANBAN BOARD BY PROJECT PHASE

AGILE KANBAN BOARD BY PROJECT STATUS

AGILE KANBAN BOARD BY TASKS

ROADMAP
cammsrisk – version 3.2
• Compliance Management
– Compliance Requirement Register
– Legislation Register
– Integration with Act/Legislation monitoring system
– Compliance Report and On Screen Dashboards

Cammsstrategy (Top 10)
• Strategy maps (Dec 2017)
• Integrate with mind map approach for plan development
• Bulk reassignment of responsibilities held by an individual to another
• Simplified deletions
• Simplified label replacement for client administrators
• Synchronization improvements between planning and project
• Flexible security model where client administrator can create user roles
• Mobile App for quick updates (Dec 2017)
• Chat/Discussion forums (Dec 2017)
• Usability improvements on custom hierarchy configuration screens (Dec 2017)
ROADMAP

Cammsproject (Top 10)
• Mobile App
• Custom Table enhancements (Service pack 2017)
• Integration with Trello via APIs. Also integration with other tools -Google Drive, Jira, MS Excel, Dropbox
• Undo/Redo facility within Gantt (Service pack 2017)
• Resource levelling at project level (Service pack 2017)
• Location Analysis Map (Service pack 2017)
• Agile Kanban Boards (Service pack 2017)
• Document version control capability
• Secure portal for external project members to update the progress
• Costing Module –ability to allocate costing for resources/positions
ROADMAP

Cammsrisk (Top 10)
• Bow Tie Analysis – in alignment with latest ISO 31000 risk standards
• Trend Analysis – review residual risk ratings over time (changes in likelihood / impact assessment)
• Compliance Management – compliance and Legislation registers (Oct 2017)
• Escalation of Risks – ability to escalate and de-escalate risks based on severity and reporting
• Risk type change – ability to change the type of the risk (i.e. Strategic to operational)
• Risk approval - ability to approve risks before incorporating to risk registers
• Audit- dashboards to view audit calendar and recommendation status
• Audit – flexibility to create multiple workflows based on type of the audit
• Hazard – dashboards to view status of hazard management progress
• Incident – Reusing incident eco system to facilitate claim management , policy management etc.
ROADMAP

PRODUCT ADD-ONS
cammsstrategy
• Custom Hierarchies
• Calculated / Rollup KPIs
cammsproject
• Business Requirements Module
• Time Entry Module
cammsrisks
• cammsaudit
• cammshazard
• cammsincident
• Risk Controls
Other
• Report Uploader
• Cammsinsight

Product Breakout Sessions
2.00pm – 3.30pm

This is your opportunity to discuss and share learnings and experiences relating to
CAMMS solutions or the broader domain area with your peers
For those that currently aren’t CAMMS customers, this is your opportunity to
understand how other organisations are using CAMMS solutions, why they chose
CAMMS and to discuss your challenges and vision directly with others
Also provide direct input and feedback into CAMMS Product Roadmap
We will have 3X 30 minute sessions, covering:
Risk (Dan & Kate)
Strategy (Adam & Mayu)
Project (Tom & Athina)
PRODUCT BREAKOUT SESSIONS
Badge
Colour
Session 1 Session 2 Session 3
Red Risk Project Strategy
Blue Strategy Risk Project
Green Project Strategy Risk

PRODUCT BREAKOUT SESSIONS
Badge Colour Session 1 Session 2 Session 3
Red Risk Project Strategy
Blue Strategy Risk Project
Green Project Strategy Risk

CAMMS Focus on Customer Success
Adam Westbrook – General Manager, CAMMS
3:45pm – 4:15pm

CAMMS VALUES

What is CAMMS doing well and needs to continue delivering?
Where do we need to improve moving forward?
What would you to like to see CAMMS introduce in our solution offering?
What do you believe CAMMS biggest weaknesses are?
How can CAMMS support you better?
Any other suggestions, feedback or comments?
FEEDBACK

Closing Remarks
4:15pm – 4:30pm

Next User Group – ??
User Group Chairperson – Bob Ford, DWFRS
User Group Coordinator – Matt Murphy, CAMMS
• Feedback Form
• Summarise feedback & distribute
CLOSING REMARKS

THANK YOU!

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