CR2 Omnichannel ATM software

2. RE-INVENTING YOUR
ATM BANKING
CHANNEL

3. 3
GlobalATM forecast
2015 2016 2017 2018 2019 2020
3.2
3.4
3.6
3.8 3.9
4.1
Source: RBR, 2016
• Global ATM count forecast to reach 4m within 3 years despite the rise in
internet and mobile banking.
• It is the most widely used channel for banking transactions, but also the
most expensive self-service channel.

4. 4
From OS/2 to Windows
30 years ago
Message based ATMs, few
transactions available Windows-Based
Improved design but often still the
same services as 30 years ago!

5. 5
Challenges
Time to market
Customer experience
Niche competition
Marketing & sales
Loyalty
Generating revenue
Cross-sell & up-sell online
Reducing costs to service
Customer satisfaction
Enhancing security
New innovations
Siloed back office systems &
operations

6. 6
Introducing CR2’s Omnichannel BankWorld
ATM platform
BankWorld provides capability for:
Personalised product offers
Innovative services delivery
Banking convenience

7. 7UsingCR2’sOmnichannelBankWorldATMplatform

8. 8
Standard product highlight features
• Instant product acceptance
• Instant account opening
• Person to person mobile payments
• Personalised domestic or international
transfers
• Card to card transfers
• Bill presentment and payment
• Prepaid cards recharge
• Electronic cheque purchase &
redemption
• Card-less ATM access
• Mobile top-up
• FX cash withdrawal
• Camera security

9. 9
Product benefits
• Instant product acceptance
• Greater personalisation, segmenting
and targeting
• Swift new product delivery
• Multi-channel fraud protection
• In-house screen design
• Increased customer product ratio
• EMV, 3DES , PCI compliant
• Multichannel integration and interconnectivity
• Cross-selling capabilities
• Proactive monitoring to optimise network
availability
• Acquisition of contact details, interests and leads
• Advanced functionalities

10. 10
Key figures
Banks already using
CR2’s ATM solution 110
Integrated back
office systems 65
Languages
deployed 65

11. FOR MORE INFORMATION,
VISIT
WWW.CR2.COM

12. CR2 Limited
9D Beckett Way Park West
Business Park Nangor Road
Dublin 12
Phone: +971 438 75 205
Email: kieran.kilcullen@cr2.com
www.cr2.com
KIERAN KILCULLEN
Chief Commercial Officer