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Global Risks, Trends and Closing the
Protection Gap
Swiss Re Reinsurance
Brazil | 2019 | Swiss Re
Agenda
2
Global Macro
Risks/Trends
Global
Protection
Gap
How
technology
can support
Brazil | 2019 | Swiss Re
Global macro risk map interdependencies
3Source: Global Risk Report 2018, WEF
Background:
 Environmental risks have grown in prominence in recent
years. 2018 saw a number of extreme weather events
characterized by high-impact hurricanes, extreme
temperatures and the first rise in CO2 emissions for four
years
 Cybersecurity risks are growing
 The global economy faces a mix of long-standing
vulnerabilities and newer threats that have emerged or
evolved in the years since the financial crisis
 Unsettling geopolitical phase - multilateral rule-based
approaches have been fraying. Re-establishing the state as
the primary focus of power and legitimacy has become an
increasingly attractive strategy for many countries
 Population is shifting trust from government to Private
Enterprise/Companies
Trends
Risks
Brazil | 2019 | Swiss Re
0
50
100
150
200
250
300
1970 1976 1982 1988 1994 2000 2006 2012 2018
Man-made disasters Weather related NatCat events NatCat
Focus Area
Increasing number of disasters
4Source: Swiss Re Institute
2018:
181 natural catastrophes (e.g. Earthquakes)
123 man-made disasters (e.g. Terrorism)
166 Weather related NatCat events (e.g. Storms)
> 11’000 people lost their lives
Total economic losses: USD 337 billion
Possible impacts on our Industry:
 Increasing need for protection
 Insurance industry needs to rethink access to
affordable, relevant and effective risk management
tools and insurance safety nets
 Proactive risk management can help protect whole
economies
Brazil | 2019 | Swiss Re
Focus Area
Urbanisation
5
Urbanisation rate in % Background:
 Between1950 and 2010, the world’s urban population
grew nearly fivefold, with on average 47 million more urban
residents every year
 Today the global urban population is expected to grow by
about 1.4 billion between 2011 and 2030, more than 90%
of the increase coming from emerging markets
Possible impacts on our Industry:
 Urbanisation brings fundamental socio-economic change,
this will create new opportunities for insurers
 Large cities require huge infrastructure investments, this
will lead to a significant rise in construction-related
premiums
 Larger cities have high risk concentration and are vulnerable
to natural disasters, health hazards and food security
issues
Source: Swiss Re Institute
Brazil | 2019 | Swiss Re
Focus Area
Ageing
6
9,0%
5,7%
83,9
%
71,0
%
U.S. (37.2*)
7,6%
22,4%
84,9%
77,6%
World (28.5*)
-3,6%
20,1%
100,1%
93,4%
Asia (28.8*)
-6,7%
26,9%
111,5%
117,7%
Latin America (27.4*)
Europe (40.4*)
0-19 20-64 65-79 80+
Background:
 The number of older persons, aged 60 years or over, is
expected to more than double by 2050 and to more
than triple by 2100, rising from 962 million globally in
2017 to 2.1 billion in 2050 and 3.1 billion in 2100
 In Latin America and Asia the number of people aged
65 or over will nearly double
 Naturally populations will shrink over time and
insurance becomes more expensive
Possible impacts on our Industry:
 The mortality protection gap is estimated at
USD 114 trillion globally
 In emerging markets, insurance and savings still meet
less than 10% of the population’s protection needs
Source: Swiss Re Institute
*Median Age in 2010
46,1%
70,4%
90,2%
92,5%
Africa (19.1*)
-2,6%
-9,5%
34,7%
41,0%
Brazil | 2019 | Swiss Re
Focus Area
Tort liability on the rise
7
Example Opioid Crisis:
Source: WHO
In the US 2’000 suits have been filled largely
by local and state governments naming opioid manufacturers
Suffered from opioid use disorders in 2016:
27 million people
34 million
people used opioids in 2018
As a result of drug use in 2015
450,000 people died
~ USD 78bn
spent annually for health care, addiction treatment, lost
work/productivity and increased policing
Tort liability is an ongoing and accelerating issue
The financial impact is significant and is present in
markets beyond the US
Product Liability, General Liability and Professional
Liability including D&O and Cyber Liability have
heightened focus
Legal activity is ramping up and judgements and
settlements experience significant inflations
Underwriters must be vigilant in properly assessing,
underwriting and mitigating potential exposures to their
portfolios relative to opioids and opioid litigations
Brazil | 2019 | Swiss Re
Focus Area
Nationalism & Protectionism
8
Trade
war
Tax
Reform
Brexit
Source: Swiss Re Institute
Trade
war
Escalating
tariffs
Regulatory
InflationNAFTA
NAFTA
NATO
WTO
WTO
WTO
WTO
WTO
WTO
WTO
APEC
APEC
APEC
APEC
APEC
APEC
TPP
TPP
TPP
TPP
Tax
Reform
Tax
Reform
Regulatory
Inflation
Regulatory
InflationRegulatory
Inflation
NATO
NAFTA
Escalating
tariffs
Brazil | 2019 | Swiss Re
Focus Area
Key large loss trends and themes
9
Increasing casualty losses arising out of
large property events, exacerbated by
climate change and urbanisation
• Wildfires (US and Australia); Mudslides (California,
US)
Ageing infrastructure in mature
markets/large new infrastructure projects
in high growth markets
• Tunnel collapse at Ituango Hydroelectric Project
(Colombia)
• Motorway bridge collapse in Genoa (Italy)
Acts of mass violence/terrorist actions
and/or large scale criminal activity
• Las Vegas shooting
• Cyber crime and cyber war attacks (Globally)
Increase of suits in US by states Attorneys
General, counties and cities that aggregate
casualty claims
• Suit against 3M over perfluorochemicals
Litigation funding/financing
• Rise of litigation funding (US, UK, AUS, SG, HK)
• Recent emergence of hedge funds buying insurers’
wildfire subrogation rights to pursue PG&E
New latent claims
• Brain injury/chronic traumatic encephalopathy
(CTE) against NFL/Schools/Helmet Manufacturers
Brazil | 2019 | Swiss Re
Agenda
10
Global Macro
Risks/Trends
Global
Protection
Gap
How
technology
can support
Brazil | 2019 | Swiss Re
Global Protection Gap
11
The shortfall in the amount of cover necessary to
maintain current living standards of dependents
=
Total economic losses – Insured losses
Brazil | 2019 | Swiss Re
0
50
100
150
200
250
300
350
400
450
1970 1975 1980 1985 1990 1995 2000 2005 2010 2015
Not insured
Insured Losses
10-year moving average insured losses
Protection Gap in numbers
12Source: Swiss Re Institute
Natural catastrophe losses 1970 – 2017
(in USD billion)
Americas
 5 in 6 US homeowners do not have flood
insurance
 In Mexico 69% of vehicles without motor
insurance
EMEA
 France: 50% of agricultural crop production
not insured
 Europe: Since 1970 only 4% of Earthquake
losses of over USD 130 billion were insured
ASIA
 China: Out-of-pocket expenditure for
healthcare hit USD 193 billion, 3 times
insurance coverage
 Southeast Asia: 97% of typhoon losses in the
Philippines not insured
CAGR
5.8%
CAGR
5.4%
Brazil | 2019 | Swiss Re
Opportunity?
13
Lines of business*
(premium equivalents)
Premium potential
> USD 800 billion and
growing
+
Source: Swiss Re Institute
*Protection Gap for Property Cat, Property Non-Cat, Agro and Mortality only estimated at ~500bn vs Premium insured of ~900bn
Agriculture
~USD 30 bn
Property cat
~USD 155 bn
Morbidity
~USD ?? bn
Emerging Risks
~USD ?? bn
Other P&C
~USD ?? bn
Property non-cat
~USD 80 bn
Mortality
~USD 270 bn
Brazil | 2019 | Swiss Re
Opportunity in Latin America?
14
Motor protection gap of USD 76 billion
[VALU
E]%
[VALU
E]%
Uninsured Insured
Insured area vs. planted area (in 2016)
Agriculture Protection Gap in BrazilMotor in Latin America
Source: Motor: National statistics agency, national insurance regulators and association and Swiss Re Institute;
Agro: Latino Insurance Report for ALASA, 2018.
2.8x the current market in
these countries
In Brazil 33% of vehicles
without any type of motor
insurance
Estimated annual loss of
around BRL 11 billion due
to extreme events
Premium
Potential
> 100 bnMortality
~USD 11 bn
Property non-cat
~USD 3bn
Agriculture
~USD 4bn
Property cat
~USD 10bn
Brazil | 2019 | Swiss Re
Why does it matter..
15
Hurricanes
In 2017, the Caribbean Catastrophe Risk Insurance Facility
provided the payout to the countries affected by Hurricanes
Maria and Irma within 14 days.
This innovative insurance product has been offered to all 16
CCRIF members.
Wildfires
Canadian insurance companies sent emergency crews into
evacuation sites to provide immediate relief.
The industry deployed funds fast to cover the immediate
additional living expenses.
..strengthening global economic resilience which can be directly influenced
by re/-insurance
Kenya Livestock
The government of Kenya is paying
about USD 2 million to 12,000
pastoral households across six
counties.
The programme uses satellites to
monitor vegetation available to
livestock, and triggers financial
assistance for feed, veterinary
medicines and water trucks when
drought gets so bad that animal lives
are at risk.
Mexico Earthquake
Improved seismic building codes
introduced after the 1985 Michoacán
earthquake showed their worth. The
extent of damage in Mexico City
following the 2017 earthquake was
much less than in 1985.
Around 2,000 buildings sustained
moderate to severe damage, 80
buildings were completely destroyed.
Brasil| 2019| Swiss Re
Brazil | 2019 | Swiss Re
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0,1 1 10 100
Insurance Penetration/Development
16
GDP per capita in 1 000 USDGDP per capita in 1 000 USD
South Africa: 11%, 8
Non-life insurance penetration
(premiums as a % of GDP)
Life insurance penetration
(premiums as a % of GDP)
Advanced markets average
Emerging markets average
China / India
South-East Asia
Latin America
Sub-Saharan Africa
Developed country
Bubble size: direct insurance market
size within Swiss Re’s scope
Source: Swiss Re Institute
Brazil | 2019 | Swiss Re
Mind the Gap!
17
Innovative solutions, new skills, joint efforts and building awareness are key to address basic human needs
 Easier access to
Insurance Products
 Improved Customer
Journey
 Technology enabled
 Worldwide
Access
 More accurately priced
risks
Affordability
 Customisation
 Combined with other
services
 Connected (car sensors,
wearables)
Product Design
 Better transparency
 Additional insights
Knowledge
Apathy
Brazil | 2019 | Swiss Re
Agenda
18
Global Macro
Risks/Trends
Global
Protection
Gap
How
technology
can support
Brazil | 2019 | Swiss Re
Closing the Gap – Technology enabled
19
connected, bundled, modular
Modules
usage based (per hour, km)
dynamic data
fully automated,
effective processes
Technology
enhancement
(examples)  E.g.riskcoveragecombinedwith
riskpreventionservices,enabled
through connectedobjects(car
sensors, wearables)
 E.g.datainsightsleveragedfor
personalisedandcontextbased
pricing,riskmitigationincentives
andreducedlapse rates
 E.g.Straight-throughprocessing
of simple claimsalongside
effectivefraudprevention
supportedbymachinelearning
Marketing /Distribution ClaimsPricingProduct Design
ValueChain
mobile, seamless, 24/7
chatbot
 E.g.largelyautomatedmarketing,
applicationhandlingand
onboardingthrough seamless
accessplatform
Traditional
experience
classical flat (24/360)
(retrospective data)
many manual,
ineffective interactions
stand-alone, disconnected
Package
Extra
x
x
paper-based, intermittent
call center
Solution Type Contractual IntegratedAtomizedParametric
Brazil | 2019 | Swiss Re
Closing the Gap – Examples
20
China Earthquake
Partnership with government,
insurer and reinsurer
Magnum Mobile is used at point-
of-sale on 150k+ tablets and
mobile apps in China
Partnership with homeowners
insurer expands flood insurance
protection in US
US FloodGlobal Life
Individual/BusinessIndividual
Easieraccessandcustomerjourney,
betterproduct design
Innovative product
design,easier accessand
greater affordability
Access,
fasterpay out
Near-immediate pay outs
triggered in the event of a
disaster, the government
receives the funds and has the
flexibility to choose how to best
deploy
Empowers our clients to own
their customer journeys and
provides them with meaningful
data insights
Insurers have the opportunity to
capitalize on a growing risk
pool by using fully probabilistic
flood model including both
storm surge & inland
WhatImpactExampleWho
Country resilience
Faster pay out, betteraccess
andaffordability
Mexico Drought
Swift economic relief to farmers
to purchase additional feed
Pay out triggered as soon as data
indicates biomass has dropped
below threshold. Measured by
Vegetation Index using infrared and
red spectral measurements from
satellite data
Individual/Business
Brazil | 2019 | Swiss Re
Thank you 21
Brazil | 2019 | Swiss Re 22
Brazil | 2019 | Swiss Re
Legal notice
23
©2019 Swiss Re. All rights reserved. You are not permitted to create any modifications
or derivative works of this presentation or to use it for commercial or other public purposes
without the prior written permission of Swiss Re.
The information and opinions contained in the presentation are provided as at the date of
the presentation and are subject to change without notice. Although the information used
was taken from reliable sources, Swiss Re does not accept any responsibility for the accuracy
or comprehensiveness of the details given. All liability for the accuracy and completeness
thereof or for any damage or loss resulting from the use of the information contained in this
presentation is expressly excluded. Under no circumstances shall Swiss Re or its Group
companies be liable for any financial or consequential loss relating to this presentation.

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8º Encontro de Resseguro do Rio de Janeiro

  • 1. Global Risks, Trends and Closing the Protection Gap Swiss Re Reinsurance
  • 2. Brazil | 2019 | Swiss Re Agenda 2 Global Macro Risks/Trends Global Protection Gap How technology can support
  • 3. Brazil | 2019 | Swiss Re Global macro risk map interdependencies 3Source: Global Risk Report 2018, WEF Background:  Environmental risks have grown in prominence in recent years. 2018 saw a number of extreme weather events characterized by high-impact hurricanes, extreme temperatures and the first rise in CO2 emissions for four years  Cybersecurity risks are growing  The global economy faces a mix of long-standing vulnerabilities and newer threats that have emerged or evolved in the years since the financial crisis  Unsettling geopolitical phase - multilateral rule-based approaches have been fraying. Re-establishing the state as the primary focus of power and legitimacy has become an increasingly attractive strategy for many countries  Population is shifting trust from government to Private Enterprise/Companies Trends Risks
  • 4. Brazil | 2019 | Swiss Re 0 50 100 150 200 250 300 1970 1976 1982 1988 1994 2000 2006 2012 2018 Man-made disasters Weather related NatCat events NatCat Focus Area Increasing number of disasters 4Source: Swiss Re Institute 2018: 181 natural catastrophes (e.g. Earthquakes) 123 man-made disasters (e.g. Terrorism) 166 Weather related NatCat events (e.g. Storms) > 11’000 people lost their lives Total economic losses: USD 337 billion Possible impacts on our Industry:  Increasing need for protection  Insurance industry needs to rethink access to affordable, relevant and effective risk management tools and insurance safety nets  Proactive risk management can help protect whole economies
  • 5. Brazil | 2019 | Swiss Re Focus Area Urbanisation 5 Urbanisation rate in % Background:  Between1950 and 2010, the world’s urban population grew nearly fivefold, with on average 47 million more urban residents every year  Today the global urban population is expected to grow by about 1.4 billion between 2011 and 2030, more than 90% of the increase coming from emerging markets Possible impacts on our Industry:  Urbanisation brings fundamental socio-economic change, this will create new opportunities for insurers  Large cities require huge infrastructure investments, this will lead to a significant rise in construction-related premiums  Larger cities have high risk concentration and are vulnerable to natural disasters, health hazards and food security issues Source: Swiss Re Institute
  • 6. Brazil | 2019 | Swiss Re Focus Area Ageing 6 9,0% 5,7% 83,9 % 71,0 % U.S. (37.2*) 7,6% 22,4% 84,9% 77,6% World (28.5*) -3,6% 20,1% 100,1% 93,4% Asia (28.8*) -6,7% 26,9% 111,5% 117,7% Latin America (27.4*) Europe (40.4*) 0-19 20-64 65-79 80+ Background:  The number of older persons, aged 60 years or over, is expected to more than double by 2050 and to more than triple by 2100, rising from 962 million globally in 2017 to 2.1 billion in 2050 and 3.1 billion in 2100  In Latin America and Asia the number of people aged 65 or over will nearly double  Naturally populations will shrink over time and insurance becomes more expensive Possible impacts on our Industry:  The mortality protection gap is estimated at USD 114 trillion globally  In emerging markets, insurance and savings still meet less than 10% of the population’s protection needs Source: Swiss Re Institute *Median Age in 2010 46,1% 70,4% 90,2% 92,5% Africa (19.1*) -2,6% -9,5% 34,7% 41,0%
  • 7. Brazil | 2019 | Swiss Re Focus Area Tort liability on the rise 7 Example Opioid Crisis: Source: WHO In the US 2’000 suits have been filled largely by local and state governments naming opioid manufacturers Suffered from opioid use disorders in 2016: 27 million people 34 million people used opioids in 2018 As a result of drug use in 2015 450,000 people died ~ USD 78bn spent annually for health care, addiction treatment, lost work/productivity and increased policing Tort liability is an ongoing and accelerating issue The financial impact is significant and is present in markets beyond the US Product Liability, General Liability and Professional Liability including D&O and Cyber Liability have heightened focus Legal activity is ramping up and judgements and settlements experience significant inflations Underwriters must be vigilant in properly assessing, underwriting and mitigating potential exposures to their portfolios relative to opioids and opioid litigations
  • 8. Brazil | 2019 | Swiss Re Focus Area Nationalism & Protectionism 8 Trade war Tax Reform Brexit Source: Swiss Re Institute Trade war Escalating tariffs Regulatory InflationNAFTA NAFTA NATO WTO WTO WTO WTO WTO WTO WTO APEC APEC APEC APEC APEC APEC TPP TPP TPP TPP Tax Reform Tax Reform Regulatory Inflation Regulatory InflationRegulatory Inflation NATO NAFTA Escalating tariffs
  • 9. Brazil | 2019 | Swiss Re Focus Area Key large loss trends and themes 9 Increasing casualty losses arising out of large property events, exacerbated by climate change and urbanisation • Wildfires (US and Australia); Mudslides (California, US) Ageing infrastructure in mature markets/large new infrastructure projects in high growth markets • Tunnel collapse at Ituango Hydroelectric Project (Colombia) • Motorway bridge collapse in Genoa (Italy) Acts of mass violence/terrorist actions and/or large scale criminal activity • Las Vegas shooting • Cyber crime and cyber war attacks (Globally) Increase of suits in US by states Attorneys General, counties and cities that aggregate casualty claims • Suit against 3M over perfluorochemicals Litigation funding/financing • Rise of litigation funding (US, UK, AUS, SG, HK) • Recent emergence of hedge funds buying insurers’ wildfire subrogation rights to pursue PG&E New latent claims • Brain injury/chronic traumatic encephalopathy (CTE) against NFL/Schools/Helmet Manufacturers
  • 10. Brazil | 2019 | Swiss Re Agenda 10 Global Macro Risks/Trends Global Protection Gap How technology can support
  • 11. Brazil | 2019 | Swiss Re Global Protection Gap 11 The shortfall in the amount of cover necessary to maintain current living standards of dependents = Total economic losses – Insured losses
  • 12. Brazil | 2019 | Swiss Re 0 50 100 150 200 250 300 350 400 450 1970 1975 1980 1985 1990 1995 2000 2005 2010 2015 Not insured Insured Losses 10-year moving average insured losses Protection Gap in numbers 12Source: Swiss Re Institute Natural catastrophe losses 1970 – 2017 (in USD billion) Americas  5 in 6 US homeowners do not have flood insurance  In Mexico 69% of vehicles without motor insurance EMEA  France: 50% of agricultural crop production not insured  Europe: Since 1970 only 4% of Earthquake losses of over USD 130 billion were insured ASIA  China: Out-of-pocket expenditure for healthcare hit USD 193 billion, 3 times insurance coverage  Southeast Asia: 97% of typhoon losses in the Philippines not insured CAGR 5.8% CAGR 5.4%
  • 13. Brazil | 2019 | Swiss Re Opportunity? 13 Lines of business* (premium equivalents) Premium potential > USD 800 billion and growing + Source: Swiss Re Institute *Protection Gap for Property Cat, Property Non-Cat, Agro and Mortality only estimated at ~500bn vs Premium insured of ~900bn Agriculture ~USD 30 bn Property cat ~USD 155 bn Morbidity ~USD ?? bn Emerging Risks ~USD ?? bn Other P&C ~USD ?? bn Property non-cat ~USD 80 bn Mortality ~USD 270 bn
  • 14. Brazil | 2019 | Swiss Re Opportunity in Latin America? 14 Motor protection gap of USD 76 billion [VALU E]% [VALU E]% Uninsured Insured Insured area vs. planted area (in 2016) Agriculture Protection Gap in BrazilMotor in Latin America Source: Motor: National statistics agency, national insurance regulators and association and Swiss Re Institute; Agro: Latino Insurance Report for ALASA, 2018. 2.8x the current market in these countries In Brazil 33% of vehicles without any type of motor insurance Estimated annual loss of around BRL 11 billion due to extreme events Premium Potential > 100 bnMortality ~USD 11 bn Property non-cat ~USD 3bn Agriculture ~USD 4bn Property cat ~USD 10bn
  • 15. Brazil | 2019 | Swiss Re Why does it matter.. 15 Hurricanes In 2017, the Caribbean Catastrophe Risk Insurance Facility provided the payout to the countries affected by Hurricanes Maria and Irma within 14 days. This innovative insurance product has been offered to all 16 CCRIF members. Wildfires Canadian insurance companies sent emergency crews into evacuation sites to provide immediate relief. The industry deployed funds fast to cover the immediate additional living expenses. ..strengthening global economic resilience which can be directly influenced by re/-insurance Kenya Livestock The government of Kenya is paying about USD 2 million to 12,000 pastoral households across six counties. The programme uses satellites to monitor vegetation available to livestock, and triggers financial assistance for feed, veterinary medicines and water trucks when drought gets so bad that animal lives are at risk. Mexico Earthquake Improved seismic building codes introduced after the 1985 Michoacán earthquake showed their worth. The extent of damage in Mexico City following the 2017 earthquake was much less than in 1985. Around 2,000 buildings sustained moderate to severe damage, 80 buildings were completely destroyed. Brasil| 2019| Swiss Re
  • 16. Brazil | 2019 | Swiss Re [CELLRANGE] [CELLRANGE] [CELLRANGE] [CELLRANGE] [CELLRANGE] [CELLRANGE] [CELLRANGE] [CELLRANGE] [CELLRANGE] [CELLRANGE] [CELLRANGE][CELLRANGE] [CELLRANGE] [CELLRANGE] [CELLRANGE] [CELLRANGE] [CELLRANGE] [CELLRANGE][CELLRANGE] 0% 1% 2% 3% 4% 5% 6% 7% 0,1 1 10 100 [CELLRANGE] [CELLRANGE] [CELLRANGE] [CELLRANGE] [CELLRANGE] [CELLRANGE] [CELLRANGE] [CELLRANGE] [CELLRANGE] [CELLRANGE] [CELLRANGE] [CELLRANGE] [CELLRANGE] [CELLRANGE] [CELLRANGE] [CELLRANGE] [CELLRANGE] [CELLRANGE] [CELLRANGE] [CELLRANGE] 0% 1% 2% 3% 4% 5% 0,1 1 10 100 Insurance Penetration/Development 16 GDP per capita in 1 000 USDGDP per capita in 1 000 USD South Africa: 11%, 8 Non-life insurance penetration (premiums as a % of GDP) Life insurance penetration (premiums as a % of GDP) Advanced markets average Emerging markets average China / India South-East Asia Latin America Sub-Saharan Africa Developed country Bubble size: direct insurance market size within Swiss Re’s scope Source: Swiss Re Institute
  • 17. Brazil | 2019 | Swiss Re Mind the Gap! 17 Innovative solutions, new skills, joint efforts and building awareness are key to address basic human needs  Easier access to Insurance Products  Improved Customer Journey  Technology enabled  Worldwide Access  More accurately priced risks Affordability  Customisation  Combined with other services  Connected (car sensors, wearables) Product Design  Better transparency  Additional insights Knowledge Apathy
  • 18. Brazil | 2019 | Swiss Re Agenda 18 Global Macro Risks/Trends Global Protection Gap How technology can support
  • 19. Brazil | 2019 | Swiss Re Closing the Gap – Technology enabled 19 connected, bundled, modular Modules usage based (per hour, km) dynamic data fully automated, effective processes Technology enhancement (examples)  E.g.riskcoveragecombinedwith riskpreventionservices,enabled through connectedobjects(car sensors, wearables)  E.g.datainsightsleveragedfor personalisedandcontextbased pricing,riskmitigationincentives andreducedlapse rates  E.g.Straight-throughprocessing of simple claimsalongside effectivefraudprevention supportedbymachinelearning Marketing /Distribution ClaimsPricingProduct Design ValueChain mobile, seamless, 24/7 chatbot  E.g.largelyautomatedmarketing, applicationhandlingand onboardingthrough seamless accessplatform Traditional experience classical flat (24/360) (retrospective data) many manual, ineffective interactions stand-alone, disconnected Package Extra x x paper-based, intermittent call center Solution Type Contractual IntegratedAtomizedParametric
  • 20. Brazil | 2019 | Swiss Re Closing the Gap – Examples 20 China Earthquake Partnership with government, insurer and reinsurer Magnum Mobile is used at point- of-sale on 150k+ tablets and mobile apps in China Partnership with homeowners insurer expands flood insurance protection in US US FloodGlobal Life Individual/BusinessIndividual Easieraccessandcustomerjourney, betterproduct design Innovative product design,easier accessand greater affordability Access, fasterpay out Near-immediate pay outs triggered in the event of a disaster, the government receives the funds and has the flexibility to choose how to best deploy Empowers our clients to own their customer journeys and provides them with meaningful data insights Insurers have the opportunity to capitalize on a growing risk pool by using fully probabilistic flood model including both storm surge & inland WhatImpactExampleWho Country resilience Faster pay out, betteraccess andaffordability Mexico Drought Swift economic relief to farmers to purchase additional feed Pay out triggered as soon as data indicates biomass has dropped below threshold. Measured by Vegetation Index using infrared and red spectral measurements from satellite data Individual/Business
  • 21. Brazil | 2019 | Swiss Re Thank you 21
  • 22. Brazil | 2019 | Swiss Re 22
  • 23. Brazil | 2019 | Swiss Re Legal notice 23 ©2019 Swiss Re. All rights reserved. You are not permitted to create any modifications or derivative works of this presentation or to use it for commercial or other public purposes without the prior written permission of Swiss Re. The information and opinions contained in the presentation are provided as at the date of the presentation and are subject to change without notice. Although the information used was taken from reliable sources, Swiss Re does not accept any responsibility for the accuracy or comprehensiveness of the details given. All liability for the accuracy and completeness thereof or for any damage or loss resulting from the use of the information contained in this presentation is expressly excluded. Under no circumstances shall Swiss Re or its Group companies be liable for any financial or consequential loss relating to this presentation.