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The Most Prominent Microsoft Partners To Look At In 2023.pdf
1. PACIFIC
CONSULTING
Ensuring Constant Connect with a Unified Business Control
Mohit Kejriwal
Managing Director (MD)
Pacific Consul ng Pvt Ltd
Comprehensive Aspects
Exploring the Immersive
Benefits of
Microsoft Solutions
Know-How
How is technology
enhancing Business
Operations and Expanding
Organizational Growth
Virtually?
Vol. 02
Issue 04
www.ciolookindia.com
5. Discovering the Macro Facilitators of
Microso Services
evelopments in modern technologies have reached
Dmost of the business sectors while enhancing their
operational efficiency. Narrowing down on the
digital transformation, the digitalization process that
involved the application of software solutions have enabled
the improvisation of the workflow, quantifying the work,
analyzing it and providing the platform for maximizing the
business potential.
Microsoft, one of the largest software companies in the
world, offers a gamut of software applications that have
been empowering most of the business sectors. Microsoft
has become almost synonymic to computers as it is one of
the widely known, learnt, practiced and used software
application—having played an important role in developing
the digital mindset of most of the working population
worldwide.
Today, MS Office is the widely used computer application
in almost every industry and field, having established the
foundation of digital working. Evolving beyond the basic
office applications, Microsoft offers a versatile search
engine Bing, Windows operating system, Microsoft 365,
advanced Xbox games and the latest hi-tech Surface
devices. The gamut of Microsoft is dynamic and enriches
every aspect of business, learning, fun, gaming, and leisure,
offering a very fulfilling and satisfying experience.
The developments in the Microsoft software technologies
and its innovations in the business applications have been
offering a versatile, safe and feasible platform that has
redefined the business communication, working and
supported in the growth of the business. The features of
Microsoft 365 Cloud are vast and enriching business
Abhishek Joshi
Deputy Editor
abhishek.joshi@insightssuccess.com
organizations across the departmental functions. However,
any business enterprise that wishes to implement the
Microsoft applications can find it challenging due to its
deep and diverse structure. This has led to the need for the
established Microsoft partners or solution providers who
can bridge the client business to the Microsoft applications
and support in its implementation and training of the
workforce towards the orientation for proper and effective
working.
Highlighting the importance of these solutions, CioLook
India is pleased to present its latest edition, The Most
Prominent Microsoft Partners To Look At in 2023, that
showcases the dimensions of these creative and innovative
software experts.
Attached are a couple of interesting articles written by our
in-house editorial team that will fuel your knowledge bank.
Have an engaging and inspiring read. Cheers!
7. Comprehensive Aspects
Exploring the Immersive
Benets of
Microsoft Solutions
Know-How
How is technology enhancing
Business Operations and
Expanding Organizational
Growth Virtually?
Your Cutting-Edge Microsoft
Dynamics 365 Partners
NSquare Xperts
32
16
24
20
28
Cloudstrats
The Powerhouse of AI-based
Business Transformation
Exponentia.ai
Transforming Businesses
with the Power of
Articial Intelligence
9. Company Name Brief
Featuring
Piyus Kanti,
CEO
Cloudstrats
Cloudstrats provides outstanding solutions in automation,
cybersecurity, and core analytics via well-defined applications
of AI & ML, Cloud Computing, and Robotic Process
Automation.
Ramendra Shukla,
CEO and
Rohit Mathur,
Co-founder
Exponentia.ai Pvt Ltd
Exponentia.ai has offered its solutions to more than 60
enterprises across India, the UK, Singapore, UAE, and the US
by establishing and implementing analytics and AI solutions.
Nilesh Kankariya,
CEO
Nsquare Xperts
With Microsoft Dynamics 365, NSquare is enabling companies
to transform from reactive decision-making into modernistic
proactive decision-makers with insights that let the workforce
turn specific business processes into business benefits.
Mohit Kejriwal,
Managing Director (MD)
Pacific Consulting
Pvt Ltd
Pacific Consulting Pvt Ltd is an IT Consulting company
practicing Microsoft Dynamics Solutions for various industries.
Nitin Phansalkar,
Owner
SMEfocus Solutions
SMEfocus Solutions is a startup IT organization managed by
highly ethical IT professionals with rich global experience.
10. PACIFIC
CONSULTING
Ensuring Constant Connect with a Unified Business Control
The Most Prominent Microso Partners To Look At In 2023
Our core focus and expertise lie
in the Services on platforms of
Microsoft Dynamics NAV,
Microsoft Dynamics CRM,
Microsoft Dynamics AX, and
Microsoft Dynamics 365 to
clients across India.
C O V E R S T O R Y
12. he maxim ‘Unity in Diversity’ is realized in
Tmodernistic technologies like Microsoft that enable
leading business consultancies akin to Pacific
Consulting Pvt Ltd (PCPL) to offer innovative, simple,
easily accessible, and seamless ERP solutions such as the
latest inclusion in Microsoft’s array called Dynamic 365
Business Central.
In the words of Mohit Kejriwal, the Managing Director
(MD) of Pacific, “Build and optimized for small and
medium businesses, Dynamic 365 Business Central is an
application for companies that have outgrown their entry-
level business applications.”
Further explaining, Mohit says that growing businesses
often outgrow their basic accounting software or legacy
Enterprise Resource Planning (ERP) systems that cannot
handle increased inventory and transactions, lack
integration with other line-of-business systems, and have
reporting limitations. Businesses are also challenged with
the logistics of providing services that have more
scalability, increased mobility, and availability in the cloud.
Turning the Wheel
Pacific Consulting Pvt Ltd is an IT Consulting company
practicing Microsoft Dynamics Solutions for various
industries. Mohit shares, “We leverage Microsoft’s ERP and
CRM solutions to help clients connect their entire business
and achieve their organizational goals. Today we have the
largest consulting team in western India for MS Dynamics
365 and are trusted by some of the largest accounts.”
Pacific Consulting is composed of a group of young
pioneers organized to turn the wheel toward a new horizon.
Mohit says their consultants are industry experts who offer
professional advice, guidance, and actionable answers to
unsolved questions. “We offer a broad range of services and
professional expertise. Our consultants and developers
understand the business need and align our technology with
clients’ business and strategies.”
Microsoft Dynamics 365
“We focus our potential on assisting our clients to
accelerate their profits through well-managed and advanced
Systems.”
PCPL is an IT/ITeS firm specialized in providing Microsoft
Dynamics Products and Services, including their
Implementation, Upgradation, Enhancements, and
Licensing. “Working with the most motivated and efficient
team, we work in tandem with diverse organizations across
different industries to provide tailor-made solutions to suit
their needs,” says Mohit.
He says they can assert, with pleasure, that they are
growing each day rapidly and can recognize themselves
among the leaders in terms of service and quality of
Microsoft Dynamics Solutions. “Along with focusing our
passion on our Clients’needs, it is of critical importance to
be appreciated by them. This appreciation is our Holy Grail
which we aspire to achieve.”
The Pacific team strives to redevelop and renew internal
strategies to match client expectations. “Our workforce is
our most valuable asset and is the pillar in our journey to
continued Success and Prosperity,” claims Mohit.
On a Journey of Your Success
According to Mohit, they offer a wide range of services and
products. Their product line of Microsoft Dynamics 365
includes Business Central, Finance, Sales, Service, Finance,
Power App, and Power BI. Their services include
Implementation, Support, Integration with third-party
applications, enhancements as per customer requirements,
cloud migration, and managed IT services.
“The services that we offer enhance the core business of our
clients,” he says, adding, “In this competitive world, it is of
prime significance to deliver beyond our client’s
expectations. We identify the challenges of the existing
system and processes while implementing the project. Also,
a major focus of our team is to standardize the business
process in the system with minimum customization.”
Sharing more about Pacific’s wide range of products, Mohit
says,
Microsoft Dynamics 365 is a cloud-based CRM platform
that focuses on customer relationships of different
organizations. It unifies the capabilities of CRM Business
Software and ERP Systems and works seamlessly across
multiple business modules, including Sales, Marketing, and
Service Modules.
Dynamics 365 combines previous versions of Microsoft
Dynamics with additional features, including Microsoft
Flow and Microsoft Power Apps. It is a perfect fit for any
role, business, or industry, and you pay only for what you
13. Our consultants and
developers understand the
business need and align
our technology with
clients’business and
strategies.
14. Our workforce is our
most valuable asset
and is the pillar in
our journey to
continued Success
and Prosperity.
15. require. Very simple to use, it also enables you to grow with
additional capabilities and easily run your business.
Microsoft Dynamics 365 allows itself to adapt and innovate
in real time with a simple interface to compose, modify and
extend processes.
Mohit says, “Its capabilities include Interactive Service
Hub, Customer Segmentation, Campaign Planning and
Execution, Analytics and Reporting, Forecasting and Sales
Analytics, Service Scheduling, Powerful Tablet
Applications, and Interactive Business Intelligence.
Microsoft Dynamics 365 Finance and Operations has
two applications –
Dynamics 365 Finance and Dynamics 365 Supply Chain
Management – to offer you more flexibility to adapt the
capabilities you need when you need them. With D365
Finance and SCM, you can streamline production planning
and distribution operations with uniform visibility across
the entire supply chain. This ERP application has enhanced
features to automate warehouse, transportation, inventory,
and vendor management business processes, leading to
increased profitability and productivity.
D365 Finance
Drive strategic financial decisions with AI, including in-
depth reporting capabilities, financial intelligence, and
embedded real-time analytics.
Flexible and agile financial reporting that supports multiple
legal entities and currencies in a single instance.
Monitor global financial operations in real-time, predict
outcomes and make data-driven decisions to drive business
agility and growth.
Capabilities:
Ÿ Accurately project your cash flow
Ÿ Reliably predict customer payments
Ÿ Adapt quickly with intelligent budget proposals
Ÿ Close books faster and simplify financial management
D365 Supply Chain Management
Build an adaptable supply chain that automatically reacts to
challenges using real-time visibility, agile planning, and
business continuity.
Predict demand using AI and make stock decisions with
priority-based supply planning in near-real time,
eliminating stockouts and overstocking.
Streamline procurement processes and improve cost
management by using supplier collaboration portals and
linking to supplier catalogues.
Build agile manufacturing processes using the Internet of
Things (IoT) and mixed reality while working with your
existing manufacturing execution systems.
Expedite delivery times by optimizing stock, automating
warehousing operations, and increasing throughout.
Perform proactive equipment maintenance to reduce
downtime and enhance stock accuracy with automated
cycle counts to maintain operational excellence.
Microsoft Dynamics 365 Business Central is an intuitive
and scalable all-in-one ERP solution. You can make more
informed decisions with Dynamics 365 Business Central as
it connects data across accounting, sales, purchasing,
inventory, and operations; streamlining your processes
while improving your customer interactions.
With corresponding data from reports, charts, and Microsoft
Power BI dashboards across finance and accounting, sales,
purchasing, and inventory, your business is proactive about
financial health.
Achieve a complete view across operations, purchasing,
manufacturing, stock, and warehouse management.
Business Central is a business management solution for
small and mid-sized organizations that automates and
streamlines business processes and helps you manage your
business. Highly adaptable and rich with features, Business
Central enables companies to manage their business,
including finance, manufacturing, sales, shipping, project
management, services, and more. Companies can easily add
functionality relevant to the region of operation, customized
to support even highly specialized industries. Business
Central is fast to implement, easy to configure, and
simplicity guides innovations in product design,
development, implementation, and usability.
Microsoft Dynamics 365 Customer Engagement
Microsoft Dynamics 365 Customer Engagement (CE)
(formerly known as Microsoft Dynamics 365 Customer
Relationship Management – CRM) is designed to help you
manage your client relationships by streamlining your
processes, centralizing client information, providing
16. analysis, and enabling responsive customer service. As a
leading cloud-based business solution, this application is
built to enhance the efficiency of your sales and marketing
teams with data analysis, intelligent insights provided by
business intelligence, and campaign management.
Ÿ Better customer segmentation
Ÿ Improved customer retention
Ÿ Advanced data security and compliance outcomes
Ÿ Enhanced knowledge of your customers
Ÿ Much deeper engagement
Microsoft Power Apps
Microsoft Power Apps allows you to build web and mobile
applications with zero or minimal code, thus empowering
you to turn your ideas into feature-rich apps that can
digitally transform your processes, resolve business
problems, or enhance business value. You can interact with
intuitive visual tools that do not require code, work faster
with a platform that enables data integration and
distribution, and extend the platform with building blocks
for professional developers.
Microsoft Power BI
Microsoft Power Platform is an intuitive, collaborative, and
extensible platform of low-code tools that makes it easy to
create efficient and flexible solutions for your business.
Discover actionable insights from data across the
organization. Share insights through data visualizations.
Make reports and dashboards that enable you to make
informed decisions quickly. Display data that makes sense
to users. Built-in governance and security allow businesses
to focus on using data.
Towards New Horizons…
Mohit highlights their significant services: implementation,
support and services, and ancillary services.
Implementation is the quintessential phase of any project.
PCPL is indispensable in understanding the client
organization’s mission before the project’s commencement.
“Support Activities form an important function of our
Organization. Our principal emphasis is on this aspect,” he
says. Post implementation, maintaining the system as per
the changing needs, laws, and the environment becomes the
primary role of any vendor.
Ancillary Services are offered by PCPL in the form of
various additional services to provide a one-stop solution to
its clients for all their needs. “These services include
Systems Audit, Server Management, Licensing Services,
Application Consultancy, Custom Application
Development, and Mobile Application Development,” says
Mohit.
According to Mohit, the major challenges an IT consulting
firm faces are increasing competition, constant change in
client behaviour, and profitability. Also, the global changes
brought by the pandemic put significant pressure on
consulting business. “To survive this, we are rapidly
reacting to changing environment and adopting new
strategies internally. We try to understand the current
struggles faced by the company and our employees and
plan our vision accordingly.”
Knowledge is Power
“Increasing our knowledge has always given us the edge
over our competitors. To be the best in your domain is the
key in this industry. We ensure that our consultants are well
trained and updated with the latest information on all the
products, so they are always ready to face the client.”
Technology is ever-changing, and there is always
something new in the market; it is of prime significance to
remain on top of this to gain command. Along with
mounting economic issues and constantly changing
business climates, organizations must adapt to changes
within their respective market and internal demands. “We
We focus our potential on
assisting our clients to
accelerate their profits
through well-managed
and advanced Systems.
17. keep a sharp eye on the trends that influence our services
and employees.”
While in the service industry, managing personnel has a
huge implication. Finding qualified and trained consultants
and retaining reliable employees is a constant struggle. “We
are focused on developing custom strategies that help us
attract the right talent, and by far, it has worked for us in
retaining our potential senior employees.”
Mohit further mentions that today’s remote and hybrid team
management is yet another question raised in their business
for a few years now. “Keeping up with our efficiency and
productivity has been a constant grind. To achieve our goals
with our team, we are clear with our expectations.
We thrive each day to frame solutions and develop
innovative strategies to identify customer pain points to
improve our customer experience,” he adds.
Transforming Dreams into Future Reality
In his advice to budding entrepreneurs aspiring to venture
into the software solution space, Mohit says that the
entrepreneurial path is not easy but “Embark on a journey
that you believe in.” The focus has to be clear. “We knew
the market and the requirement that clients had, and we
built our marketing strategies on the same.”
Also, it is advisable not to cluster everything at once. Step
by step journey leads toward great success. Look to create
something that is needed and important for clients. It is not
what you wish to sell but what the customer wishes to buy.
Your solution should make sense and help the customers
with their discomfort.
While the work is in place, look for feedback to understand
the gap or to realize if your service is up to the mark. Create
something that has differential value over your competitors.
On envisioning scaling brand Pacific’s operations and
offerings in the future, Mohit reveals that new challenges,
market shifts, and opportunities are part of the growing
economy today. Microsoft has now launched a new
business solution portfolio ‘Dynamics 365.’ Microsoft
Dynamics 365 is a set of cloud-based intelligent
applications that help organizations run more efficiently.
“With Microsoft, we have now embraced new technologies
and services.”
Customers want cloud and mobile solutions, so the focus
has moved to possibilities and not limitations. “We are
ready to combine digital transformation, intelligence, and
mobile applications to create projects which deliver
business value to the customer.”
Mohit further says that they are training their
professionals/consultants to tackle different industries in
this ever-changing market. The future projects will be more
complex and competent but, “We are matching the pace to
deliver the best of our solutions. Future is automation and
Microsoft is projecting it well and is constantly enhancing
the product functionality,’ he concludes.
18. Businesses today have adapted to modern industry
paradigms – process optimization, business
innovation, product research, and cutting-edge
technologies. Technological advancements have broadened
the scope and depth of business efficiency, allowing it to
extract more potential, explore more opportunities, and
attract larger business volumes.
The role of AI&ML powered Microsoft Solutions in
business operations has elevated them with accurate
analytics, empowering business leaders in efficient
decision-making, increasing overall productivity, assisting
in work operations, and maximizing business revenues.
Being one of Microsoft’s most trusted partners, Cloudstrats
has emerged as one of the leading business transformation
tech-firm by providing outstanding solutions in automation,
cybersecurity, and core analytics via well-defined
applications of AI & ML, Cloud Computing, and Robotic
Process Automation.
Cloudstrats, led by the dynamic and visionary CEO Piyus
Kanti, has scaled incredible growth through its effective
and business-boosting solutions. The organization has made
its inspiring mark through innovative technological
applications in empowering the modern business sector.
Piyus elaborated on the organization, his journey, initial
inspirations, challenges overcome, and how he has pivoted
Cloudstrats to the heights it is today in an engaging meeting
with the CioLook India team.
Please brief our audience about Cloudstrats, its USPs,
and your position as one of the best Microsoft Partners.
Cloudstrats is an Indian exponential technology product
company offering artificial intelligence platforms powered
by analytics and automation. Born in India, our products
help our customers use computer vision, speech, and text
solutions to solve real-world problems. Our innovations
fuel the Indian dream of Atmanirbhar Bharat to accelerate
population-scale digital transformation in our country and
the world. These platforms leverage deep learning, NLP,
and ML to assist government and enterprise entities in
achieving their long-term development goals in several
industries, including citizen services, public safety,
education, health, transportation, etc. Our marquee projects
cover Command Control Centers, eGovernance, Grievance
Redressal, Data Hubs, Fraud Detection, and Health
Systems.
The company has a customer-centric focus and deals with
Enterprise and Government organizations for AI (Artificial
Intelligence) and Analytics solutions powered by the Cloud.
It has partnerships with all leading OEMs (Original
Equipment Manufacturers) to supply customers an only one
source of accountability for their IT (Information
Technology) infrastructure. We are known for their agility,
timeliness, quality, and reliability; we focus on BFSI,
Energy and Utilities, Manufacturing, and Healthcare
verticals.
We are Microsoft Gold partners and have delivered the
intrinsic value that Microsoft products bring to the table via
direct sales or as a part of our indigenous solutions, which
provides tailor-made solutions in automation, app
modernization, and AI/analytics-based custom solutions.
We are a part of most leading partner programs with
Microsoft and implementing plans that maximize revenue
and profits.
Tell us more about the offerings of Cloudstrats and what
aspects make it stand out in the cutthroat competition.
Our firm offers customer-centric products that are tailor-
made to their requirements; we understand the problem
statement and provide
Ÿ Customized solutions,
Ÿ Making their life easier,
Cloudstrats
The Powerhouse of AI-based Business Transformation
February, 2023 www.ciolookindia.com
16
The Most Prominent Microso Partners To Look At In 2023
19. PIYUS KANTI | CEO | CLOUDSTRATS
We are a part of most leading partner programs
with Microsoft and implementing plans that
maximize revenue and profits.
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17
20. Ÿ Partnering through the journey, and
Ÿ Maintaining long-term association with the customers.
We build solutions for the government’s ongoing projects
like Smart cities, healthcare management centers, command
control centers, fraud detection, smart governance, cyber
security, and many more.
Our technical expertise and ability to integrate innovative
technologies with various OEMs in the market, especially
Microsoft, enables us to provide Cloud services and
facilitate consolidation, capacity on demand with robust
compute, and other cloud resources, allowing our customers
to embark on their Digital Transformation journey
confidently.
We are known for our agility in delivering quality solutions,
our in-house tech capability is an added advantage, and our
ability to understand the customers’ business as well as they
do, if not more, gives us the edge over our competition.
Please brief us about your software industry journey
and how you have made Cloudstrats excel in its niche.
I am a serial technology entrepreneur, product evangelist,
and investor. I am the founder of Cloudstrats, an AI product
company that helps accelerate transformation. I have over
20 years of experience building innovative products in
exponential technologies and cybersecurity domains. My
journey includes varied consulting engagements, working
with Fortune 50 companies and top investment banks. My
charter is to give back to society with innovative solutions
that make life easier and help address existing global
problem areas with replicable and scalable technology
solutions.
As a critically acclaimed technology leader, I have
developed a penchant for technology and a solution
mindset, enabling me to look at a situation and show how
technology can best address it. The firm started its journey
as a managed service provider, along with consulting. As
we grew, so did our partner ecosystem. Once we proved our
credibility, nothing stopped us from that point. Our
customer-first philosophy has kept us going and led us to
our destiny as a company recognized for impact custom
solutions that address the biggest global challenges.
Currently, we focus on the four major verticals –
Healthcare, BFSI, Energy & Utilities, and Manufacturing
with the motive of transforming these sectors digitally.
Being an experienced leader, please share your opinion
on how adopting modern technologies like AI and ML
affects the software solution space and how Cloudstrats
adapts to the change.
At Cloudstrats, in Artificial Intelligence (AI) practice, we’re
conducting research that advances the state-of-the-art in the
field, applying AI to products and new domains, and
developing tools to ensure it offers simplified real-world
applications. We have developed indigenous cognitive
solutions that solve complex problems in a manner that
simulates human intelligence. AI leverages sensors,
networks, communication devices, and human input data,
related to AI is Machine Learning (ML), which uses
algorithms to analyze, process, and learn from massive
amounts of data, recognizing patterns and trends in ways
that support human decision-making. AI and ML
applications are in all the industry verticals:
Healthcare: Applications in healthcare to improve patient
outcomes, clinical effectiveness, and the speed and
accuracy of diagnosis.
Energy & Utilities: Artificial intelligence (AI) and
machine learning are already being utilized in the energy
sector to build intelligent power plants, optimize costs and
February, 2023 www.ciolookindia.com
18
21. consumption, develop predictive maintenance models,
enhance field operations and safety, and energy trading.
BFSI: Machine learning skills are accustomed to
optimizing banking service procedures and making fraud
detection more dependable. It enhances risk management
and money laundering more successfully while
personalizing customer care. The unified customer profile
summarises the automation flow and intelligence required
to orchestrate processes.
Manufacturing: Manufacturing businesses can adhere to
rules and industry norms using AI and ML. It facilitates
root-cause analysis and extends the useful life of the
equipment. On the other hand, unplanned downtime has
been difficult to avoid and has been simplified using ML
and AI in production. Additionally, the best AI-enabled
design is necessary for efficiency and waste reduction.
The considerable influence of AI and ML has allowed us to
comprehend how we have developed alongside the research
and used it in our AI products and services.
Considering the current industry scenario, what
challenges do you face, and how do you drive
Cloudstrats to overcome them?
As a startup, thanks to the government’s focus and support
ecosystem, we have gained considerable ground in terms of
the opportunities available and industry-relevant use cases
to address. However, large industrial projects are still
something that we struggle to take part in.
Our partner ecosystem and consortium participation help us
with the same, where multiple organizations get together to
supply the required solution to prospective customers. We
have also embarked on the journey of empanelment and
capacity building to further our participation in larger
projects, helping us enhance our brand’s visibility and the
impact of our work.
What would be your advice to budding entrepreneurs
aspiring to venture into the software solution space?
The most crucial advice for entrepreneurs is to follow your
heart even when you know that it may not work or when the
odds are stacked against your vision. I personally follow
our motto of #DreamBelieveAchieve and feel it’s important
for people to drive themselves to innovate and challenge the
status quo. India is slowly becoming the land of
opportunities, and nothing can stop an entrepreneur from
succeeding if he truly works hard to achieve his goals.
Leadership, a learning mindset, and the ability to execute
well are the key skills entrepreneurs should focus on. An
idea is only valuable once we know how to execute it well.
The entrepreneur needs to be a risk-taker, eager to invest in
worthwhile projects, and knowledgeable about expanding a
firm effectively and efficiently.
How do you envision scaling the operations of
Cloudstrats and its offerings in the future?
We have a global vision to be recognized as a preferred
partner of choice for the execution of innovative solutions
that are easily replicable and scalable. While India will
always be our prime focus, we will soon expand our
footprints into EMEA (Europe, Middle East, and Africa)
and US regions through partnerships and business
development efforts.
As we usher in the era of convergence of technology, the
world is increasingly becoming boundaryless, and our AI
and analytics-based Make in India solutions are geared to
capture the interest of a global audience.
Drones for defense, agriculture, or prohibition departments,
triage and early identification of diseases for the medical
fraternity, process optimization in the manufacturing
industry, or fraud and anomaly detection in the finance
industry— are all parts of our growth vision.
February, 2023 www.ciolookindia.com
19
22. s technology advances, businesses constantly
Asearch for innovative ways to increase productivity
and profitability. One of the most exciting solutions
currently available is Microsoft's suite of immersive
technologies. These technologies offer an immersive,
interactive experience that can revolutionize how
businesses operate.
A study by Mckinsey shows that by 2024, most
undertakings will try to have $8 out of each $10 for IT
facilitating go toward the cloud, including private cloud,
framework as a help Infrastructure as a Service (IaaS), stage
as an assistance with Platform as a Service (PaaS), and
programming as an assistance also known as Software as a
Service (SaaS).
Microsoft Azure has quickly become the most popular
option for businesses moving their apps and data to the
cloud. Azure is used by more than 95% of Fortune 500
companies. Regarding assisting businesses with continuity
management, resilience building, and remote working,
Microsoft Azure Cloud Services are of the utmost
importance.
Let's delve in and learn more about immersive solutions
and their benefits!
Exploring the
Benets
Solutions
of
February, 2023 www.ciolookindia.com
20
23. Comprehensive Aspects
What are Immersive Solutions?
Before we dive into the benefits of Microsoft's immersive
solutions, let's define what they are. Immersive technologies
are computer-generated environments that simulate the
user's presence in a virtual or augmented world. These
environments can be fully immersive, such as virtual
Reality, or partially immersive, such as augmented Reality.
Microsoft has developed a suite of immersive technologies
that include Windows Mixed Reality, HoloLens, and
Microsoft Mesh.
Windows Mixed Reality is a fully immersive technology
that combines virtual and augmented Reality to create a
seamless experience. It uses a headset and motion
controllers to allow users to interact with digital objects and
February, 2023 www.ciolookindia.com
21
24. environments as if they were physically present. HoloLens,
on the other hand, is a mixed-reality headset that enables
users to see and interact with holograms in the real world.
It's designed primarily for enterprise use cases such as
product design, training, and collaboration. Microsoft Mesh
is a cloud-based platform that enables multi-user, cross-
device collaboration in mixed-reality environments.
Benefits of Immersive Solutions
Now that we understand what immersive solutions are, now
let us know the benefits that Microsoft's suite of immersive
technologies can offer.
Enhanced Collaboration and Communication
One of the most significant benefits of immersive solutions
is their ability to enhance collaboration and communication
between team members. Microsoft's immersive
technologies allow team members to work together in a
shared virtual environment, regardless of their physical
location. It can be particularly useful for businesses with
remote or geographically dispersed teams. For example,
employees can collaborate on a product design in real-time,
even in different parts of the world.
Improved Productivity
Immersive solutions can also help improve productivity by
providing a more engaging and interactive working method.
Research has shown that immersive technologies can help
people learn and retain information more effectively than
traditional training methods. This can be particularly useful
for businesses that require regular training or onboarding of
new employees. For example, a company can use virtual
Reality to simulate a real-world scenario and train
employees to handle it.
Cost Savings
Another significant benefit of immersive solutions is their
potential to save businesses money. For example, virtual
Reality can simulate a physical environment, such as a
factory or warehouse, without the need for expensive
equipment or facilities. This can be particularly useful for
businesses that need to train employees to use complex
machinery or equipment. Additionally, by enabling remote
collaboration and communication, immersive technologies
can reduce travel costs and save time.
Enhanced Customer Experience
Immersive technologies can also give businesses a unique
opportunity to enhance the customer experience. For
example, a retailer can use Augmented Reality to enable
customers to try on clothes virtually without the need to
visit a store physically. This can provide a more convenient
and personalized shopping experience, which can help drive
sales and customer loyalty.
Competitive Advantage
Finally, immersive technologies can give businesses a
competitive advantage by enabling them to differentiate
themselves from competitors. By leveraging immersive
technologies, businesses can provide unique and innovative
solutions that set them apart from others in their industry.
This can help attract new customers and retain existing
ones, increasing profitability.
In a nutshell,
Microsoft's suite of immersive solutions offers a range of
benefits that can help businesses enhance collaboration and
communication, improve productivity, save costs, enhance
the customer experience, and gain a competitive advantage.
As immersive technologies continue to evolve and become
more accessible, it's clear that they play an increasingly
important role in the future of work.
It's up to businesses to stay ahead of the curve and embrace
these solutions to unlock their full potential. By leveraging
Microsoft's immersive technologies, businesses can
transform their work and differentiate themselves in a
crowded market. The benefits of these solutions are
numerous, and it's clear that they have the potential to
revolutionize the way businesses operate.
- Shreyasi Shelke
February, 2023 www.ciolookindia.com
22
25. Stay in the known.
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TODAY
27. usinesses in today’s world are heavily reliant on
Bdata generated continuously in every operation. The
data can be vital in generating significant business
insights, allowing business leaders to make more informed
decisions. Yet, the constant inflow of data is already
complicating matters to the point where manual and even
digital analytics and interference cannot be relied on
completely.
Modern Artificial Intelligence (AI) technological applica-
tions have simplified data analytics and empowered
business organizations in identifying crucial aspects of the
business. As a result, management can make timely and
wise decisions in developing business strategies that are
more customer-centric, save money, and streamline
processes.
Established in 2014, Exponentia.ai was formed with the
objective to offer this AI-tech marvel of solutions for
leveraging the power of data. From thereon, Exponentia.ai
has built a reputation in the field of data and analytics
thereby emerging as a leading AI-Tech firm in India. So far,
Exponentia.ai has offered its solutions to more than 60
enterprises across India, the UK, Singapore, UAE, and the
US by establishing and implementing analytics and AI
solutions.
With the objective of supporting business organizations
through data-driven AI innovations, Ramendra Shukla,
CEO started Exponentia.ai, with Co-founder, Rohit
Mathur.
The Saga of Business Acceleration
Exponentia.ai is a global award-winning company, that
accelerates the data-to-action journey providing end-to-end
Transforming Businesses with the Power of
Ar ficial Intelligence
data management solutions and services for business
enterprises. The organization is structured with a team of
more than 220 exponents and is a trusted partner for several
Fortune 1000 client organizations across India, the UK, and
Singapore.
Exponentia.ai was founded in 2014, with the aim to enable
(Banking Financial Services, and Insurance) BFSI compa-
nies to derive insights from data. Over the years,
Exponentia.ai has strategically positioned itself as a one-
stop data management Solution Provider for clients in the
BFSI and other industry verticals.
The company uses Azure and Power BI Certified resources
and a COE focused on MS practice. It implements MS-
related services not just in India but also in the UK, and
Singapore. Exponentia.ai leverages Microsoft stack for
Data Engineering, setting up and automating Data Ware-
houses and Data Lakes while ensuring Data Governance,
and Data Visualization for actionable insights for Business
Users across a large client base. These strengths position it
as one of the leading MS Partners in India.
The Company has also developed proprietary products such
as OneTap - a sales enablement platform that leverages
Microsoft Azure stack and other Microsoft Services, which
through conversational intelligence helps in managing the
large sales teams and ensuring learning enablement, and
productivity, hence, enabling them to achieve their targets.
Its commitment to delivering value has been recognized
through several accolades such as
Ÿ Qlik Innovation Award,
Ÿ Excellence in Business Process Automation Award,
Ÿ Qlik Partner Award, and recognition among
Ÿ The Top 10 Analytics Companies by Analytics Insights
February, 2023 www.ciolookindia.com
25
28. Partnering in Data Analytics
The biggest USP of Exponentia.ai is that it offers end-to-
end data management solutions, offering services,
encompassing the entire data-to-action journey of enter-
prises. Its clients see it as their thought partner in their data
analytics journey, rather than just a service provider who
works in siloes on one aspect only.
It offers data services advisory, data ETL and modelling,
ODS, delta lake and data warehouse creation, and data
governance solutions focusing on data dictionaries, and data
marketplace. Once the data is organized, it implements
dashboards/reports on Power BI as part of its active
intelligence offering, as well as predictive and embedded
analytics. The Exponentia.ai team also implements data
alerts, automation, and omnichannel integration of Power
BI with Teams and WhatsApp.
Over the years it has developed a proprietary product –
OneTap, a sales intelligence platform that analyses each
customer conversation and generates insights for faster deal
closure. The platform relies on Azure Databricks stack for
NLP speech/voice-to-text conversions and runs ML
algorithms to generate insights for sales reps and sales
leaders.
Furthermore, it has developed several knowledge accelera-
tors such as NLP for insights from BI dashboards, a nudge
engine for sending ML-based insightful and actionable
notifications, a conversational analytics engine to derive
insights from speech and text data, omnichannel integra-
tions (Alexa, WhatsApp, etc.), alerts and workflow
automation, migration to cloud/modern BI tools frame-
works, MLOps framework etc.
A Passionate Tech-Expert
Ramendra the Co-founder, and CEO, has over 20 years of
experience in leading Data Analytics and Digital Transfor-
mations. He began his professional journey with i2
Technologies as a Global Solutions Consultant for SCM
software products. He was also associated with Infosys,
Concept Management Consulting Limited, and UEM Group
in techno consulting and business leadership roles.
An MBA from ISB, Hyderabad, and BE from BITS, Pilani,
Ramendra is a hands-on leader and has been engaged in
working with clients across Insurance, Fintech, CPG, and
Infrastructure Industries amongst others. At Exponentia.ai,
Ramendra has championed the use of modern technologies
to develop new solutions per the client’s needs. He has been
February, 2023 www.ciolookindia.com
26
29. instrumental in driving Exponentia.ai towards end-to-end
data management solution offerings, sales intelligence, and
conversational intelligence solutions for large enterprises.
Leveraging Technologies, Boosting Businesses
Modern technologies like AI and ML have enlarged the
scope of features and needs software solutions can help
address. All AI and ML use cases for most organizations
primarily revolve around revenue maximization, cost
reduction, improving operational efficiency and leakage
reduction. There is a need to have one or more of these
models in-built into the software solutions being taken to
market.
Ramendra provided the example: on the OneTap offering,
Exponentia.ai has leveraged Azure Databricks’ for Voice
Analytics and ML models for conversational intelligence.
These capabilities have helped it to develop proprietary
features to address the sales intelligence needs of enter-
prises.
Exponentia.ai has always been at the forefront to incorpo-
rate modern technologies in its solutions. Since its inception
in 2014, the company has been leveraging AI and ML for
its products/solutions. It has developed a BOT for data
analytics by leveraging NLP in 2018, a nudge engine for
sending ML-based insightful and actionable notifications, a
conversational analytics engine to derive insights from
speech and text data, omnichannel integrations (Alexa,
WhatsApp, etc.), and alerts and workflow automation.
Countering Challenges through Data Solutions
Talking about the challenges, Ramendra says theirs are
quite similar to anyone in the industry. Tech crunch and
convincing clients and prospects to migrate to the cloud are
the key ones.
To address the qualified tech shortage, Exponentia.ai has
partnered with universities – it scouts for the best engineer-
ing talent and provides them with the required training and
certification before gradually easing them on POCs and
then actual projects.
To showcase the value proposition and advantages of cloud
solutions, Exponentia.ai invests in Hackathons/POCs to
demonstrate the value and impact of the proposed cloud
solution. This has helped it address and allay concerns,
especially regarding the reluctance of going on the Cloud
because of data security, Data localization, and local DR
availability for its BFSI customers. It has been able to
convince a few of its customers to adopt cloud solutions.
Enlightening Wisdom
Ramendra advised the budding professionals to understand
their core strengths and at the same time identify unmet or
latent customer needs. “This will help them to zero down on
a product/service to develop and focus on.”
Secondly, according to him, a “cloud-first strategy” may be
more advisable for them, given the growing popularity of
cloud-based offerings.
Ramendra further highlighted on building and strengthening
OEM partnerships and focusing on product development
and offering solutions as a service will help them to create
their IP and have consistent cashflows.
Scaling Higher
Exponentia.ai’s future plans are two-fold - one focused on
leveraging and developing its solutions and the second on
geographic expansion.
Ramendra expressed, “We want to further develop our end-
to-end data management offerings and be part of Enter-
prises’“Data to Actions” journey. We also plan to continue
developing new products that help address specific industry
requirements – for example, our Sales enablement platform
OneTap, which relies on the Azure stack for its features.”
Revealing the company’s plans for scaling its operations
globally, he quipped that Exponentia is looking to expand
its Indian penetration and grow its presence in Singapore,
the UK and enter the US market.
“We are also looking to strengthen our partnership with
Microsoft and the associated OEM partners such as
Databricks and Snowflake,” he concludes.
We are a part of marketplace
and partner programs with
Microsoft and implementing
plans that maximize revenue
and profits.
February, 2023 www.ciolookindia.com
27
30. Technology has become essential for businesses to
enhance their operations and expand their
organizational growth virtually. Technology
advancements have revolutionized how businesses operate,
communicate, and interact with their customers.
Technology has become an important component of every
business strategy, from automating repetitive tasks to
analyzing data.
When harnessed correctly and embedded as a part of your
strategic plan, as technology can significantly increase your
organization's success. Most of the cases, the use of
technology may be the progression of the processes you
have in place already. However, others may call for
adjustments to reap the benefits of business technology
optimally.
Let's dive in and learn how technology is enhancing
business operations and expanding organizational growth
virtually
Automation of Repetitive Tasks
One of the most significant benefits of technology for
businesses is automation. Automation technology can
automate repetitive tasks that are time-consuming and
tedious, such as data entry, invoicing, and inventory
management. By automating these tasks, businesses can
How is
Technology
Enhancing Business
Operations
Expanding
Organizational Growth
Virtually?
and
reduce errors, save time, and free up resources to focus on
more critical tasks.
For example, businesses can use customer relationship
management (CRM) software to automate their sales
processes, including lead generation, lead tracking, and
follow-up. This technology can also help businesses
manage customer data and provide insights into customer
behavior and preferences.
Improved Communication and Collaboration
Technology has also revolutionized how businesses
communicate and collaborate with employees and
customers. With the advent of video conferencing, remote
work has become more accessible than ever. Employees can
now work from anywhere worldwide and remain connected
with their colleagues and customers.
Moreover, technology has made it easier for businesses to
communicate with their customers through social media,
email, and chatbots. This has improved customer service by
providing instant responses and personalized interactions.
Data Analysis and Insights
Technology has also made it easier for businesses to collect,
analyze, and interpret data. With the help of data analytics
February, 2023 www.ciolookindia.com
28
32. tools, businesses gain insights into customer behavior,
market trends, as well as business operations. This
information can be used to make informed business
decisions, develop effective marketing strategies, and
identify new growth opportunities.
For an instance, businesses can use data analytics to track
website traffic, analyze customer demographics, and
measure the effectiveness of their marketing campaigns.
This information can be used to optimize their website
design, target specific customer segments, and improve
their overall marketing strategy.
Virtual Reality and Augmented Reality
Virtual reality (VR) and augmented reality (AR) are rapidly
gaining popularity in the business world. These
technologies could be used to create immersive experiences
that engage customers and improve the customer
experience. For example, businesses can use VR and AR to
create virtual showrooms or product demos, allowing
customers to experience products before purchasing.
Moreover, VR and AR can also be used for employee
training and development. Businesses can use these
technologies to provide employees with realistic training
simulations that improve their skills and knowledge.
Cloud Computing
Cloud computing has become an important technology for
businesses of all sizes. It allows businesses to store and
access their data and applications over the internet,
eliminating the need for physical servers and IT
infrastructure. This technology offers businesses several
benefits, including reduced costs, increased scalability, and
improved data security.
Moreover, cloud computing makes it easier for businesses
to collaborate and share data with employees and
customers. By using cloud-based applications, businesses
can provide employees and customers with secure access to
important data and information anywhere in the world.
Make Use of Productivity Apps
A worker and a businessperson are known by their tools.
The uplifting news for proprietors and directors is that they
can utilize efficiency applications profited by innovation:
tools that can lower costs while increasing business
productivity. You only need a mobile device to install apps
like Slack, Trello, Podio, Basecamp, Asana, and many
others.
Many of these applications are ultimately offered free to a
specific degree of administration, which can be matched up
with their work area forms. These efficiency applications
will finish the right things, absent much strain, and with a
moderately brief period contributed.
Benefit from Web-Based Payments
Online payments sent and received by businesses are made
possible by web-based payment systems. Because of
numerous instalment choices and their adaptability
perspective, electronic instalment has empowered numerous
organizations to get new client sections. This is because
offering various web-based payment options increases the
number of customers who prefer that payment method.
Make Use of Software for Backups
Malicious software and hackers are destroying businesses
all over the world. Most businesses that suffer from a data
breach lose customer confidence and brand reputation. A
data breach can have devastating consequences for
businesses of any size.
Maintain your vigilance as an executive or owner by
purchasing recovery and continuity tools and enterprise
backup software. These are software and file detection tools
that make use of artificial intelligence (AI).
In Conclusion
As we already know, technology has become essential for
businesses to enhance their operations and expand their
organizational growth virtually. Technology has
significantly revolutionized how businesses operate and
interact with their customers, from automation to data
analysis. By embracing these technologies, businesses can
improve their efficiency, productivity, and customer
experience, leading to increased growth and profitability.
- Shreyasi Shelke
February, 2023 www.ciolookindia.com
30
35. with process management, which leverages a process-
driven environment and early maturity toward both
functional and technical aspects.
Eternal Evolution
NSquare believes in continuous evolution and process
improvisation. If we really granularize this to the roots, then
it comes down to below aspects:
Ÿ Technical Prowess
Ÿ Customer Centricity
Ÿ Value Generation
Ÿ Virtuosic Team
Ÿ Vital Virtues
Telling more about NSquare’s offering and services that
make it stand out in the cutthroat competition, Nilesh
conveys that they are an offshore service company focused
on Microsoft Dynamics 365. By virtue of their numerous
successful deliveries in domains like; Retail, Healthcare,
Utilities, Telecom, Facilities Management, Banking and
Insurance, and Hospitality. He furthers, “We position
ourselves as domain agnostic Dynamics 365 solutions
provider. Along with our technical and domain expertise,
we heavily focus on Customer Centricity.”
NSquare primarily thrives to address customer objectives.
NSquare ingrains key attributes that serve to be vital for
businesses that enable clients to leverage the value and
overall vendor experience that yields long-term
relationships along with delivery consistency.
Advanced Maxim
Being an experienced leader, Nilesh shares his precise
opinion on how the adoption of modern technologies like
AI and ML is impacting the software solution space and
how NSquare helping organizations on adapting to the
change. He says that AI and ML transformation has a
profound impact on how businesses can get the necessary
intelligence to deliver maximum value. It ensures business
vitals efficiency, automation, and analytics for businesses
towards meeting increasing customer demands and keeping
up with diverse disruptive markets.
NSquare being at the forefront Digital Transformation
solutioning via platforms like Dynamics 365, Power
Platform and Salesforce, their deep understanding of AI
application integrations helps their clients to take modern
day demands head-on. They have been working on AI-
hile Customer engagement, Automation and
WInsights are vital towards plethora of digital
transformation, right from getting organized, to
future readiness, Microsoft Dynamics 365 - a proven and
adept platform that caters to evolving business needs, which
brings endless possibilities with the trusted Microsoft
ecosystem.
However, the capabilities and comprehensiveness of the
system calls-in for industry experts towards providing
implementation solution to best suit requirements. NSquare
Xperts being at the forefront of D365 solutions, promises
ardent solutioning to suit diverse needs when it comes to
D365 implementations, Integration, Business Process
Analysis, Migration or Support.
With strong experience in Dynamics 365 | Power Apps |
SFDC solutions, NSquare helps businesses achieve most
out of their Digital Transformation initiatives. Having
domain wide experience, makes them a go-to partner for
vertical specific implementations. Their solution portfolio
extends to Microsoft Power Apps and D365 Add-ons,
SFDC and Product Engineering as well.
Seamless Transition
With Microsoft Dynamics 365, NSquare is enabling
companies to transform from reactive decision-making into
modernistic proactive decision-makers with insights that let
the workforce turn specific business processes into business
benefits. Nilesh adds, “We are a domain-agnostic company.
With Skills panning across Education, Insurance and
Banking, Professional Services, Facilities Management,
Healthcare, Utility, Telecom, and Hospitality.”
A seamlessly integrated business with all its systems
interlinked via Dynamics 365 applications ensures that it is
entirely focused on exceeding customer expectations from
the organization. In the wake of changing market
undercurrents, NSquare focuses on customer-centric
attributes, which keep things aligned with customer
objectives. “We have a mechanized streamlined approach to
minimize the trepidation that clients face due to the obvious
nature and magnitude of such endeavours,” he assures.
With several turnkey projects and deliveries under the belt,
Nilesh and NSquare Xperts team primarily has an extensive
experience with the Microsoft Dynamics platform and
technologies. Nilesh insists, “Our virtues are well rooted to
make the primary drive towards technology and efficiency.”
The management brings strong delivery experience along
February, 2023 www.ciolookindia.com
33
The Most Prominent Microso Partners To Look At In 2023
36. based integrations along with Microsoft Power Platform-
based automation to help clients optimize business
processes.
He explains, “It's an era wherein organizations would
foundationally need to accommodate digital transformation
along with AI-based adaptations, by virtue of our in-depth
technology expertise, we help our clients to leverage
technologies to meet their business objectives.”
Strategic Encounters
“Well, it's an ongoing process,” he accepts, adding, “The
growth has been a process, we would rather say, it has been
about addressing crucial factors like:
Ÿ Technical aspects,
Ÿ Domain specialization,
Ÿ Successful deliveries,
Ÿ Continuous technical evolution,
Ÿ Passionate and talented team,
Ÿ Value-add,
Ÿ Process improvement.”
Dream Pursuit
When probed about his advice to budding entrepreneurs
aspiring to venture into the software solution space, Nilesh
says that the question is a tough one, as there is hardly any
formula and it’s still early to generalize on this. To simply
put, “Keep doing what you are good at, Explore, Innovate,
Incubate, Execute, Analyze and Improve”
On envisioning scaling NSquare’s operations and offerings
in the future, Nilesh reveals that they have been working
towards enhancing the service portfolio along with working
on expanding to ERP solutions, AI/ML and Add-ons in
conjunction with D365. Along with that, they are expanding
portfolio to other digital transformation platforms.
“We have expanded our expertise further on D365 ERP, AI
and have started Salesforce practice as well. Apart from that
technological progress is an integral part of our
development process, along with expanding our
geographical presence will be a focus too”, he concludes.
Nsquare helps
organizations to
leverage true potential
of Dynamics 365,
Salesforce and Power
Platform, coupled with
simplified solutions
towards getting most
out of business objectives
and future readiness
February, 2023 www.ciolookindia.com
34