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CILIP New Professionals Day 2014 
AHutchinson – Head of Library Operational Services
Overview 
Student population 
15,137 students enrolled, over 25% come from outside the 
UK, representing over 100 nationalities. 
10,563 undergraduates 
4,574 postgraduates 
54% male students 
46% female students 
Student numbers are based on 2011/12 Higher Education 
Statistics Agency (HESA) data.
Overview 
Student experience 
93% completion rate for undergraduates, one of the 
highest in the UK* 
93% of our students say they were satisfied with their 
course** 
Students' Union is ranked in the top three by the National 
Union of Students. 
*Based on 2009/10 HESA data 
**Based on the 2014 National Student Survey
The Library
The Library: Basics 
• Open 24/7 
• 500,000 books 
• 28,000 e-books 
• 20,000 e-journals 
• 1,200 study spaces 
• Arranged on 5 levels 
• Lead by the University Librarian and organised into: 
• Academic Services 
• Research Services 
• Operational Services
Head of Operational Services 
Lead the following areas: 
• Strategy – with other members of the Library Executive 
• Finance and statistics 
• Library administration 
• Building 
• Systems 
• Technical Services 
• Staff leadership and management in these areas
Transferable Skills 
• Functional library skills 
• Management skills 
• Staff, resource and self 
• Attitudinal skills 
• Behavioural skills 
• Communication skills 
• Presentational skills 
• Analysis and thinking skills
Interview Tips 
• Do the research and preparation– the details matter 
• Ask myself the difficult questions in advance 
• Know why I want the job – help me and the employer on 
the journey 
• Know what I bring to the job – sell my skills and how 
they blend to the job 
• Exhibit the passion 
• Interviews are two way – assess what I see 
• Look forward to it and enjoy

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MoD and Army Library and Information Service, part 2

  • 1. CILIP New Professionals Day 2014 AHutchinson – Head of Library Operational Services
  • 2. Overview Student population 15,137 students enrolled, over 25% come from outside the UK, representing over 100 nationalities. 10,563 undergraduates 4,574 postgraduates 54% male students 46% female students Student numbers are based on 2011/12 Higher Education Statistics Agency (HESA) data.
  • 3. Overview Student experience 93% completion rate for undergraduates, one of the highest in the UK* 93% of our students say they were satisfied with their course** Students' Union is ranked in the top three by the National Union of Students. *Based on 2009/10 HESA data **Based on the 2014 National Student Survey
  • 5. The Library: Basics • Open 24/7 • 500,000 books • 28,000 e-books • 20,000 e-journals • 1,200 study spaces • Arranged on 5 levels • Lead by the University Librarian and organised into: • Academic Services • Research Services • Operational Services
  • 6. Head of Operational Services Lead the following areas: • Strategy – with other members of the Library Executive • Finance and statistics • Library administration • Building • Systems • Technical Services • Staff leadership and management in these areas
  • 7. Transferable Skills • Functional library skills • Management skills • Staff, resource and self • Attitudinal skills • Behavioural skills • Communication skills • Presentational skills • Analysis and thinking skills
  • 8. Interview Tips • Do the research and preparation– the details matter • Ask myself the difficult questions in advance • Know why I want the job – help me and the employer on the journey • Know what I bring to the job – sell my skills and how they blend to the job • Exhibit the passion • Interviews are two way – assess what I see • Look forward to it and enjoy