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Winning the Talent War
Recruitment, Retention and Rewards
Recruiting
3
• Social networking
– LinkedIn, Twitter, Facebook
– Aggregators / consolidators
Recruiting in a modern world
4
• Nonline networking
– Build and maintain talent pipeline
– Recruit top performers from competitors
– Monitor employment brand and reputation
– Utilize partners, board and staff referrals
Recruiting in a modern world
5
• Associations
Recruiting in a modern world
6
• Search-firm dynamics
– Transparency (sharing of databases)
– Milestones
– Good candidates, fast
– Recruitment process outsourcing (RPO)
– Candidate-identification firms / name-generation firms
– Offshoring
Recruiting in a modern world
Retention
8
• Common perception, supported by monthly reports from
the U.S. Bureau of Labor Statistics
Unemployment in an improving economy
5.7%
January 2015 U.S. Department of Labor
9
• In reality, an interesting correlation exists between
unemployment percentage and education
Unemployment in an improving economy
October 2014 U.S. Department of Labor
Bachelor’s degree or above 3.1%
Some college or an associate’s degree 4.8%
High school graduate 5.7%
Less than high school diploma 7.9%
10
• More than half of employees intend to leave their current
jobs as the economy improves:
Projected turnover as the economy improves
2014 2009
Yes, I intend to leave 86% 60%
Maybe, so I’m networking 8% 21%
Not likely, but I’ve updated my resume 1% 6%
No, I intend to stay in my current position 5% 13%
Right Management Group:
http://www.right.com/news-and-events/press-releases/2014-press-releases/item26654.aspx
11
• A majority of employers are convinced that other
organizations are actively seeking their top performers
(senior leaders and high potentials)
– Agree: 43%
– Strongly agree: 13%
– Disagree: 11%
– Strongly disagree: 4%
– No opinion: 29%
• How will you combat this?
Projected turnover as the economy improves
World At Work: www.worldatwork.org/waw/adimComment?id=35633
12
• Rule of Thumb: 33% to 150% percent of the annual
salary
– Salary costs
– Recruiting expenses
– Downtime and training time
• If true:
– Cost to replace $100K position ranges from $33K to $150K
Hidden costs of losing tenured employees
13
Employee engagement
14
“A heightened emotional or intellectual connection that
an employee has for his/her job, organization, manager,
or coworkers that, in turn, influences him/her to apply
additional discretionary effort to his/her work.”
- The Conference Board
Employee engagement
Engaged employees
= 70% less turnover
15
• Highly engaged
workplaces score
high on all six.
• Highly engaged
workplaces have
“signature” drivers.
Employee engagement
16
Employee-engagement tactics
• Base Pay
• Bonus
• Health Benefits
Tangibles
Intangibles
Short term Long term
• Retirement
• Deferred Comp
• Job Security
• Work/Life Benefits
• Hiring Practices
• New-Hire Coaching
• Work Climate/Vision
• Supervisor Behavior
• Trust in Leaders
17
• Hot topics
– Title enhancement
– Flexible scheduling
– Telecommuting
Employee-engagement tactics
Rewards
19
• Average salary increases
– 3.0% in 2013
– 3.0% in 2014
– 3.1% in 2015 (projected)
• Incentive payout trends
– Nonexempt: 5%
– Exempt: 10-12%
– Executive: 35-40%
• Top performers vs. average workers
– 144% more in 2012
– 152% more in 2013
Compensation trends
World At Work: http://www.worldatwork.org/waw/adimLink?id=75547
20
• Money talks
– Communicate total benefits effectively
– Pay winners like winners
Rewards help retention (and recruiting)
21
Compensation strategies
Best Practice
Matrix
Performance 1 2 3 4
Exceptional 6.5% 5.5% 5.0% 4.0%
Exceeds Expectation 6.0% 5.0% 4.0% 3.0%
Effective 5.0% 4.0% 3.0% 2.0%
Development Needed 2.0% 1.0% 0.0% 0.0%
Critical Need for Improvement 0.0% 0.0% 0.0% 0.0%
Quartile in Range
Typical
Matrix
Performance 1 2 3 4
Exceptional 3.5% 3.5% 3.0% 3.0%
Exceeds Expectation 3.0% 3.0% 3.0% 3.0%
Effective 2.5% 2.5% 2.5% 2.0%
Development Needed 2.5% 2.5% 2.0% 2.0%
Critical Need for Improvement 2.5% 2.0% 2.0% 2.0%
Quartile in Range
CBIZ Compensation Consulting
22
• Recruiting
– Attract individuals who will help move your organization forward
• Angie Salmon, CBIZ & EFL Associates
• Retention
– Create an environment of employee engagement
• CBIZ Employee Benefits
• Rewards
– Pay your winners like winners
• CBIZ Compensation Consulting
Win the talent war with CBIZ
Questions
24
• EFL Associates / CBIZ Human Capital Services
– Top 2% retainer-based search firm
– Searches conducted in 48 states and six foreign countries
– Search practice complemented by compensation consulting
services
• Angie Salmon
– Senior Vice President, EFL Associates
– Leads Nonprofit Practice
– Co-leads Board of Directors Practice
– Completed over 130 search engagements
Win the talent war with CBIZ
asalmon@eflassociates.com
913.234.1576
@SalmonSearch

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Winning The Talent War: Recruitment, Retention and Rewards

  • 1. Winning the Talent War Recruitment, Retention and Rewards
  • 3. 3 • Social networking – LinkedIn, Twitter, Facebook – Aggregators / consolidators Recruiting in a modern world
  • 4. 4 • Nonline networking – Build and maintain talent pipeline – Recruit top performers from competitors – Monitor employment brand and reputation – Utilize partners, board and staff referrals Recruiting in a modern world
  • 6. 6 • Search-firm dynamics – Transparency (sharing of databases) – Milestones – Good candidates, fast – Recruitment process outsourcing (RPO) – Candidate-identification firms / name-generation firms – Offshoring Recruiting in a modern world
  • 8. 8 • Common perception, supported by monthly reports from the U.S. Bureau of Labor Statistics Unemployment in an improving economy 5.7% January 2015 U.S. Department of Labor
  • 9. 9 • In reality, an interesting correlation exists between unemployment percentage and education Unemployment in an improving economy October 2014 U.S. Department of Labor Bachelor’s degree or above 3.1% Some college or an associate’s degree 4.8% High school graduate 5.7% Less than high school diploma 7.9%
  • 10. 10 • More than half of employees intend to leave their current jobs as the economy improves: Projected turnover as the economy improves 2014 2009 Yes, I intend to leave 86% 60% Maybe, so I’m networking 8% 21% Not likely, but I’ve updated my resume 1% 6% No, I intend to stay in my current position 5% 13% Right Management Group: http://www.right.com/news-and-events/press-releases/2014-press-releases/item26654.aspx
  • 11. 11 • A majority of employers are convinced that other organizations are actively seeking their top performers (senior leaders and high potentials) – Agree: 43% – Strongly agree: 13% – Disagree: 11% – Strongly disagree: 4% – No opinion: 29% • How will you combat this? Projected turnover as the economy improves World At Work: www.worldatwork.org/waw/adimComment?id=35633
  • 12. 12 • Rule of Thumb: 33% to 150% percent of the annual salary – Salary costs – Recruiting expenses – Downtime and training time • If true: – Cost to replace $100K position ranges from $33K to $150K Hidden costs of losing tenured employees
  • 14. 14 “A heightened emotional or intellectual connection that an employee has for his/her job, organization, manager, or coworkers that, in turn, influences him/her to apply additional discretionary effort to his/her work.” - The Conference Board Employee engagement Engaged employees = 70% less turnover
  • 15. 15 • Highly engaged workplaces score high on all six. • Highly engaged workplaces have “signature” drivers. Employee engagement
  • 16. 16 Employee-engagement tactics • Base Pay • Bonus • Health Benefits Tangibles Intangibles Short term Long term • Retirement • Deferred Comp • Job Security • Work/Life Benefits • Hiring Practices • New-Hire Coaching • Work Climate/Vision • Supervisor Behavior • Trust in Leaders
  • 17. 17 • Hot topics – Title enhancement – Flexible scheduling – Telecommuting Employee-engagement tactics
  • 19. 19 • Average salary increases – 3.0% in 2013 – 3.0% in 2014 – 3.1% in 2015 (projected) • Incentive payout trends – Nonexempt: 5% – Exempt: 10-12% – Executive: 35-40% • Top performers vs. average workers – 144% more in 2012 – 152% more in 2013 Compensation trends World At Work: http://www.worldatwork.org/waw/adimLink?id=75547
  • 20. 20 • Money talks – Communicate total benefits effectively – Pay winners like winners Rewards help retention (and recruiting)
  • 21. 21 Compensation strategies Best Practice Matrix Performance 1 2 3 4 Exceptional 6.5% 5.5% 5.0% 4.0% Exceeds Expectation 6.0% 5.0% 4.0% 3.0% Effective 5.0% 4.0% 3.0% 2.0% Development Needed 2.0% 1.0% 0.0% 0.0% Critical Need for Improvement 0.0% 0.0% 0.0% 0.0% Quartile in Range Typical Matrix Performance 1 2 3 4 Exceptional 3.5% 3.5% 3.0% 3.0% Exceeds Expectation 3.0% 3.0% 3.0% 3.0% Effective 2.5% 2.5% 2.5% 2.0% Development Needed 2.5% 2.5% 2.0% 2.0% Critical Need for Improvement 2.5% 2.0% 2.0% 2.0% Quartile in Range CBIZ Compensation Consulting
  • 22. 22 • Recruiting – Attract individuals who will help move your organization forward • Angie Salmon, CBIZ & EFL Associates • Retention – Create an environment of employee engagement • CBIZ Employee Benefits • Rewards – Pay your winners like winners • CBIZ Compensation Consulting Win the talent war with CBIZ
  • 24. 24 • EFL Associates / CBIZ Human Capital Services – Top 2% retainer-based search firm – Searches conducted in 48 states and six foreign countries – Search practice complemented by compensation consulting services • Angie Salmon – Senior Vice President, EFL Associates – Leads Nonprofit Practice – Co-leads Board of Directors Practice – Completed over 130 search engagements Win the talent war with CBIZ asalmon@eflassociates.com 913.234.1576 @SalmonSearch