Is Technology an Asset or a Liability?

NetStandard.com | 2000 Merriam Lane | Kansas City, KS 66106 |
Is Technology
an Asset
or a Liability?
Presented by:
CBIZ MHM, LLC Presents:
2015 CFO Breakfast Series
John Leek

Introduction
• Welcome!
• Thanks to CBIZ
• John Leek, NetStandard
• 30 year career working at companies in the insurance, financial,
and transportation industries
• 10 years working with small to medium businesses
• Email: jleek@netstandard.com
• www.linkedin.com/johnleek/
• Twitter: @john_leek

Rapid Change

The Internet
of Things

How Businesses
See IT
Basic
Cost
Center
More
Efficient
Cost
Center
Business
Enabler
Strategic
Asset
Standardized Rationalized Dynamic

Business Enabler
Basic
Cost
Center
More
Efficient
Cost
Center
Business
Enabler
Strategic
Asset

Strategic?
Basic
Cost
Center
More
Efficient
Cost
Center
Business
Enabler
Strategic
Asset

1. Products and services enhanced with technology
2. Cost displacement
3. Enhanced decision support
4. Revision of the mission or objectives of the enterprise
5. Business interrelationships
6. Creation of new products and services
6 Ways IT becomes
a Strategic Asset
Source: John Diebold
“Information Technology as a Competitive Weapon”.
International Journal of Technology Management

#1 Products and Services
Enhanced by Technology

#2 Cost Displacement
Email Business Case 3 Year Look
Number of Users (cost/user) 50 In House
Secure
Exchange
Fixed Costs
Server, Disk, Switch Hardware $ 10,500 $ -
Software Licensing (Server, User) $ 1,500 $ -
Exchange Enterprise Software $ 1,443 $ -
E-mail migration fees $ 7,750 $ 7,750
Consultant to Install Software $ 5,700 $ 250
Total Fixed Costs $ 26,893 $ 8,000
Monthly Costs
Monthly Costs for Hosted Exchange $ - $ 373
Monthly Cost to Backup Exchange $ 25 Included
Bandwidth (any more needed) $ - $ -
Staff to Provide Maintenance/Upgrades and Service Desk Support $ 383 Included
Total 3 Year Monthly Costs $ 14,702 $ 13,410
Three (3) Year Total $41,594 $21,410
This comparison gives you an idea of the costs involved in managing your own solution. As you can see, there is a very
low cost to implement our solution. With our advanced applications infrastructure and technical expertise, we can give
you a high-end solution for a fraction of the cost of an "in-house" solution. The total cost past the first year may seem to
decrease overall, but you must remember that maintenance and upgrades will end up costing you, as well as providing a
backup solution. We are also completely scalable. Simply add users as your needs grow, without worrying about
additional servers, software, and upgrade purchases.

#3 Decision Support

#4 Revising
the Mission

#5 Business
Interrelationships
Businesses can use technology
to link companies that can
provide more capability than
either of them could alone.

#6 Strategic:
Creation of New
Products and Services

Strategy  Execution

Challenge #1:
How do I execute a
strategy?
Execution Requires:
1.Expert Assistance
2.Close Alignment of IT to the Business Vision
3.The People to Execute the Strategy

Challenge #2:
I live in a bad
neighborhood*
* And I try not to think about it

Challenge #3:
IT Operational Reliability
Source: HSB Munich Re
Ponemon Institute

Challenge #4: Protecting
Intellectual Property and Data

Challenge #4:
Protecting Intellectual Property
and Data Assets

How Much Security Is Enough?
Risk Types:
• Strategy
• Demand
• Market
• Implementation
• Performance
Cost Drivers:
• Price
• Service levels
• Specifications
• Policies
• Velocity

What Can You Do?

Common Small Business
Security Setup
3. Microsoft Active Directory
4. Data Back-up
Internet uplink with limited monitoring
and limited awareness of capacity.
2. Network Perimeter
Firewall
5. Anti-Virus on Servers
6. Anti-Spam
1. SSL Connection to Application

8. Microsoft Active Directory
with password synch.
13. SQL Log Truncation every 2 hours
14. Data Back-up
15. Off-site replication
Redundant Internet Uplinks Following
Separate Paths with Multiple Internet
Service Providers
7. Network Perimeter
Firewall
Anti-DDoS: Filters Rogue Web Traffic
2. SSL Attack Mitigation
3. Intrusion Prevention (IPS)
4. Network Behaviorial Analysis (NBA)
5. Source Reputation Analysis (RA)
6. Weekly Network
Vulnerability Scans
NetStandard Surveyor Monitors:
9. Application Integrity
10. Service Availability
11. Security Events Log Scans
12. Back-up Event Log Scanning
16. High Availability Servers, Storage and Network
17. Anti-Virus on Servers
18. Anti-Spam
1. SSL Connection to Application
21. Video Monitoring of facilities with 90 day retention
22. Fingerprint ID required to enter data centers
23. Physically Locked Racks
Secure Network Configuration:
19. Load Balancing for High Availability
20. Web Security
Service Provider Security
for Small Business

20 Critical Security
Controls
http://www.sans.org/critical-security-controls/

Imperative #1:
Expert Assistance

Imperative #2: Position
Organization for Success
Proactive
Generalists
$$
Proactive
Experts
$
Reactive
Generalists
$$$
Reactive
Experts
$$
ProcessFocus
BestEffortPlanned
Low High
Capabilities
No Audit
SSAE16
$ Lowest TCO
$$$$ Highest TCO

Imperative #3: Adopt
Cloud Solutions

Thank You!
• Thanks to CBIZ
• John Leek, NetStandard
• 30 year career working at companies in the insurance, financial,
and transportation industries
• 10 years working with small to medium businesses
• Email: jleek@netstandard.com
• www.linkedin.com/johnleek/
• Twitter: @john_leek

Is Technology an Asset or a Liability?

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