1.
E D U C A T I O N :
Bachelor of Science Degree in Mass Communication
University of Utah, College of Humanities SLC, UT May 2013
Honors:
• Exemplary Academic Merit Scholarship
• Ida Mae Hanks Communication Scholarship
• University New Student Orientation Leader
Related Coursework:
• Interpersonal Communication
• Principles of Visual Communication
• New Media Writing
• Organizational Communication
E X P E R I E N C E :
Dental Assistant
Oak Hills Dental Layton, UT Sept. 2014-present
• Professionally communicate with patients and team members to
ensure quality service and resolve conflict
• Multitask between job duties to ensure maximum office efficiency
Office Manager
SLC Dental Center Salt Lake City, UT May 2011-Sept. 2014
• Directed patient relations and office correspondence
• Analyzed and improved business procedures to increase revenue
• Developed proficiency in Microsoft Office, Quickbooks, and Mac
Practice
• Maintained and reported exact inventory levels daily
Public Relations Intern
Ronald McDonald House Charities Salt Lake City, UT Jan. 2013-May 2013
• Lead team in developing strategic social media and email
advertisements for the Adopt-A-Meal marketing campaign
• Connected with Questar, JetBlue, ARUP, Farmers Insurance,
Enterprise, etc. to recruit employee volunteers for the program
• Boosted Adopt-A-Meal volunteer activity by 30%
Operations and Events Intern
The GRAMMY Museum Los Angeles, CA May 2012- Sept. 2012
• Collaborated closely with project managers to develop new museum
project concepts and exhibits
• Coordinated and hosted events at the museum for musicians and
other public figures such as: Chaka Khan, Jack White, Louie
Zamperini,etc.
• Created research databases and spreadsheets to organize images and
artifacts used in museum projects
• Writer for important museum exhibits including, Whitney!
Celebrating the Musical Legacy of Whitney Houston
C O N T A C T :
S O C I A L :
I N T E R E S T S :
BrookE B. Hafen
Linkedin.com/in/bbhafen
Twitter.com/bbhafen
@BBhafen
-Music -Travel
-ScubaDiving -Hiking
-Reading -Baking
-Art History -Writing
35 West Shepard Lane
Kaysville, UT
84037
brooke.hafen@gmail.com
(801)682-0576