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Hibachi &
Asian Bistro
5th Floor Analytics
Consultants:
Brittany Bardo
Jamie Clarke
Kevin Quinn Jr.
Jordan Scott
Jie Yeung
CLIENT BACKGROUND
➢ Mt. Fuji Asian Bistro → family owned small restaurant chain in
Pennsylvania
➢ 3 locations - Newtown, Ardmore, and Southampton
➢ First restaurant opened in 2001, their newest expansion in
Ardmore was in 2013
➢ Target market is higher income adults ages 21-60
➢ Decent digital marketing presence
→ Websites for Southampton and Newtown
→ Facebook page
→ Yelp
➢ Missing website for Ardmore location
➢ Mt. Fuji Asian Bistro → family owned small
restaurant chain in Pennsylvania
➢ 3 locations - Newtown, Ardmore, and
Southampton
➢ First restaurant opened in 2001, their newest
expansion in Ardmore was in 2013
➢ Target market is higher income adults ages 21-60
➢ Decent digital marketing presence
→ Websites for Southampton and Newtown
→ Facebook page
→ Yelp
➢ Missing website for Ardmore location
PREVIOUS DIGITAL PRESENCE
➢ Social Media Platforms:
- No Twitter
- No Pinterest
- No Instagram
- Existing Facebook
→ decent following but inconsistent posts
and very little activity
→ 3 locations=complicated for FB
➢ Website:
- Boring colors & website design
- Navigation menu hard to navigate
- Couldn’t disable background music
- No website menu for Ardmore location
- No social media icons
OVERVIEW &
OBJECTIVES
➢ Completely Redesign Website
○ Created entirely new page for
Ardmore Location
➢ Increase website traffic and
brand awareness through
Google Adwords Campaign
➢ Increase sales and customer
base through Living Social
Campaign
➢ Improve and manage existing
Facebook page
➢ Create Instagram, Pinterest,
and Twitter accounts to
improve social media presence
GOOGLE ADWORDS:
OBJECTIVES
➢ Launch one successful Google AdWords Campaign
➢ Increase brand awareness for Mt. Fuji
➢ Implement cost effective strategy → budget of $25.00
➢ Increase sales
➢ Promote and drive traffic to the new Ardmore, PA,
website
➢ Improve Search Engine Optimization for Mt. Fuji
GOOGLE ADWORDS: CAMPAIGN
GOOGLE ADWORDS: METRICS
GOOGLE ADWORDS:
CONCLUSION
➢ Geo-targeted the greater Philadelphia area within a 15 mile
radius.
➢ Ardmore, PA website was not launched
○ Resulted in a low quality score from Google
OBJECTIVES
➢ Increase awareness for Mt. Fuji ✔
○ People found out about new Ardmore location
➢ Promote and drive traffic to Ardmore website ✘
○ The Ardmore website was down, however 97,000
impressions promoted the new location
➢ Improve SEO for Mt. Fuji ✔
○ Over 97,000 impressions
➢ Completely redesign website
to make more visually
appealing and functional for
customers
➢ Add page for new Ardmore
Location
➢ Link social media pages to
website via icons
➢ Create an easier to use
navigation menu
➢ Delete music from page
➢ Decreases Bounce Rate
➢ Update restaurant menu and
contact information pages
➢ Optimize website for mobile
WEBSITE: OBJECTIVES
WEBSITE:
BEFORE
♫♪♫♪♫♩♬♫
WEBSITE:
AFTER
WEBSITE: NEW ARDMORE
LOCATION
ANALYTICS:
OBJECTIVES
➢ To gain a better understanding of the
Mt. Fuji customer based on the
website metrics
➢ No focus on analytics prior to
consulting project implementation
➢ Figure out what to do to increase
website traffic & optimize for results
➢ Analyze which pages had the most
hits and which pages needed to be
improved or fixed
ANALYTICS: RESULTS
From September 1 - November 11
➢ Total Visits: 9,311
➢ Unique Visitors: 6,862
➢ Page Hits: 206,127
➢ Average Time on Page: 2.6 minutes
ANALYTICS: WEBSITE
TRAFFIC
14%
Increase
24%
Increase
ANALYTICS: CONCLUSION
➢ Over 8,370 of the website visits were a result of the
LivingSocial Campaign
➢ Gained a better understanding of the weak pages
and which pages customers spent most time on
➢ After the website redesign, saw an improvement in
website views and reduction in bounce rate
➢ By launching the Google Adwords & LivingSocial
campaigns right after the new website creation, there
was an increase in website traffic directly from these
campaign sources
LIVINGSOCIAL: OBJECTIVES
➢ Increase sales
➢ Drive in new customers
➢ Drive traffic to new website
➢ Increase Brand Awareness
LIVINGSOCIAL: CAMPAIGN
496
Vouchers
sold
244
Vouchers
redeemed
$7,725.00
Gross sales amount
LIVINGSOCIAL: RESULTS
Benefits Demographics
✓ 902 emails opened
✓ 8, 370 Website Visits
✓ 513 deal page views
OTHER DIGITAL PLATFORMS-
Facebook
➢ Updated
➢ Current relative
posts
➢ Reached 500
‘Like’
benchmark
➢ Appeals to
younger and
middle age
markets
OTHER DIGITAL PLATFORMS-
Instagram
➢ Created 10/2
➢ Gained 59
followers
➢ Visually
appealing
➢ Attracts
younger
market of
“Foodies”
RECOMMENDATIONS FOR THE
FUTURE
➢ Continuance of Instagram, Pinterest, & Yelp
➢ Reevaluate useful digital platforms-> deter focus from Twitter and
Foursquare
➢ Utilize active Facebook page and attempt to make consistent and
engaging posts
➢ Continuance of Living Social campaign to attract and retain new
customers based on success from first campaign
➢ Launch additional Google Adwords campaigns with different
keywords to drive more traffic to the website, improve SEO, and
increase brand awareness

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New-Mt.Fuji-PP

  • 1. Hibachi & Asian Bistro 5th Floor Analytics Consultants: Brittany Bardo Jamie Clarke Kevin Quinn Jr. Jordan Scott Jie Yeung
  • 2. CLIENT BACKGROUND ➢ Mt. Fuji Asian Bistro → family owned small restaurant chain in Pennsylvania ➢ 3 locations - Newtown, Ardmore, and Southampton ➢ First restaurant opened in 2001, their newest expansion in Ardmore was in 2013 ➢ Target market is higher income adults ages 21-60 ➢ Decent digital marketing presence → Websites for Southampton and Newtown → Facebook page → Yelp ➢ Missing website for Ardmore location ➢ Mt. Fuji Asian Bistro → family owned small restaurant chain in Pennsylvania ➢ 3 locations - Newtown, Ardmore, and Southampton ➢ First restaurant opened in 2001, their newest expansion in Ardmore was in 2013 ➢ Target market is higher income adults ages 21-60 ➢ Decent digital marketing presence → Websites for Southampton and Newtown → Facebook page → Yelp ➢ Missing website for Ardmore location
  • 3. PREVIOUS DIGITAL PRESENCE ➢ Social Media Platforms: - No Twitter - No Pinterest - No Instagram - Existing Facebook → decent following but inconsistent posts and very little activity → 3 locations=complicated for FB ➢ Website: - Boring colors & website design - Navigation menu hard to navigate - Couldn’t disable background music - No website menu for Ardmore location - No social media icons
  • 4. OVERVIEW & OBJECTIVES ➢ Completely Redesign Website ○ Created entirely new page for Ardmore Location ➢ Increase website traffic and brand awareness through Google Adwords Campaign ➢ Increase sales and customer base through Living Social Campaign ➢ Improve and manage existing Facebook page ➢ Create Instagram, Pinterest, and Twitter accounts to improve social media presence
  • 5. GOOGLE ADWORDS: OBJECTIVES ➢ Launch one successful Google AdWords Campaign ➢ Increase brand awareness for Mt. Fuji ➢ Implement cost effective strategy → budget of $25.00 ➢ Increase sales ➢ Promote and drive traffic to the new Ardmore, PA, website ➢ Improve Search Engine Optimization for Mt. Fuji
  • 8. GOOGLE ADWORDS: CONCLUSION ➢ Geo-targeted the greater Philadelphia area within a 15 mile radius. ➢ Ardmore, PA website was not launched ○ Resulted in a low quality score from Google OBJECTIVES ➢ Increase awareness for Mt. Fuji ✔ ○ People found out about new Ardmore location ➢ Promote and drive traffic to Ardmore website ✘ ○ The Ardmore website was down, however 97,000 impressions promoted the new location ➢ Improve SEO for Mt. Fuji ✔ ○ Over 97,000 impressions
  • 9. ➢ Completely redesign website to make more visually appealing and functional for customers ➢ Add page for new Ardmore Location ➢ Link social media pages to website via icons ➢ Create an easier to use navigation menu ➢ Delete music from page ➢ Decreases Bounce Rate ➢ Update restaurant menu and contact information pages ➢ Optimize website for mobile WEBSITE: OBJECTIVES
  • 13. ANALYTICS: OBJECTIVES ➢ To gain a better understanding of the Mt. Fuji customer based on the website metrics ➢ No focus on analytics prior to consulting project implementation ➢ Figure out what to do to increase website traffic & optimize for results ➢ Analyze which pages had the most hits and which pages needed to be improved or fixed
  • 14. ANALYTICS: RESULTS From September 1 - November 11 ➢ Total Visits: 9,311 ➢ Unique Visitors: 6,862 ➢ Page Hits: 206,127 ➢ Average Time on Page: 2.6 minutes
  • 16. ANALYTICS: CONCLUSION ➢ Over 8,370 of the website visits were a result of the LivingSocial Campaign ➢ Gained a better understanding of the weak pages and which pages customers spent most time on ➢ After the website redesign, saw an improvement in website views and reduction in bounce rate ➢ By launching the Google Adwords & LivingSocial campaigns right after the new website creation, there was an increase in website traffic directly from these campaign sources
  • 17. LIVINGSOCIAL: OBJECTIVES ➢ Increase sales ➢ Drive in new customers ➢ Drive traffic to new website ➢ Increase Brand Awareness
  • 19. LIVINGSOCIAL: RESULTS Benefits Demographics ✓ 902 emails opened ✓ 8, 370 Website Visits ✓ 513 deal page views
  • 20. OTHER DIGITAL PLATFORMS- Facebook ➢ Updated ➢ Current relative posts ➢ Reached 500 ‘Like’ benchmark ➢ Appeals to younger and middle age markets
  • 21. OTHER DIGITAL PLATFORMS- Instagram ➢ Created 10/2 ➢ Gained 59 followers ➢ Visually appealing ➢ Attracts younger market of “Foodies”
  • 22. RECOMMENDATIONS FOR THE FUTURE ➢ Continuance of Instagram, Pinterest, & Yelp ➢ Reevaluate useful digital platforms-> deter focus from Twitter and Foursquare ➢ Utilize active Facebook page and attempt to make consistent and engaging posts ➢ Continuance of Living Social campaign to attract and retain new customers based on success from first campaign ➢ Launch additional Google Adwords campaigns with different keywords to drive more traffic to the website, improve SEO, and increase brand awareness