LTE: Building next-gen application services for mobile telecoms
CaseStudy_4_Master
1. NetworkReport 1
Case Study 4 Networks
CCNA4
Simplifying IT
Consulting Firm PADDY POWER Pty Ltd.
For XYZ Pty Ltd.
This Presentation is Designed By
Brian Lawson - Jose moreu -Yiwei Yu
1/6/2014
2. NetworkReport 2
CCNA4: Case Study
Index
Page 3 Introduction
Page 4 The Case Study’s’ outline
Page 4 The Purpose of the design
Page 5 Technical Support Services
Page 7 Future Design
Page 9 IP Addressing
Page 12 Configuring Routers with OSPF and EIGRP
Page 12 Configuring NAT, Frame Relay, CHAP and ACLs
Page 13 Configuring GRE Tunnel
Page 14 Configuring for IPv6
Page 15
Page 16 Project Design and Deployment Process
Page 17
Page 18 Licensing - Stakeholders
Page 19
Page 20 Code of Ethics and code of conduct for XYZ Pty Ltd
Page 21
Page 22
Page 25 Conclusion
Page 26 The ACS Code Of Professional Conduct – 2012
3. NetworkReport 3
Introducti on
The followingdocumentationisfor XYZPty Ltd whichisCompanythat deliversendtoendsolutions
for businesscontrol andprocessimprovement. ThisCompanyoffers consultingservicesacross
Capital Markets, thisCompany’s focusisonperformance andcontrol enhancement. XYZPtyLtd
pridesthemselvesonbeingable todelivervaluable solutionsthathelp itsclientsgrow their
businessinastructuredand controlledfashion.
Our consultingfirmis PADDYPOWERPty Ltd we will be redesign the ICTinfrastructure forXYZPty
Ltd whichhave beenin existence formanyyears.ThisCompanyismade upvarioustypesof
equipmentthathasbeenacquiredfromthe purchase of differentcompaniesoverthe years ,we
have decidedtocommence workon BelfastandDerrywhichis in Area0 first.ThisArea0 isthe
back bone of the network, phase one will be implantationof new hardware whichwillsupportthe
future growthforthe XYZ Company andwill supportthe requirement of connectionBandwidthfor
the overall Company.
The expected expansion of the XYZPtyLtd will require new hardwarebeinginstalledalongwith
newnetworkoperatingsystemandcablingtolinkthe multi-areanetworkstogether.
The documentwe have preparedalongwithplans,showsthatwe have designedandimplemented
sufficientscope forthisCompany,sothatthe networkswillbe able tosupport100% growthover
the nextfive yearperiod.
An evaluationof all availablehardware andsoftware platformswere conductedinordertomake
an informeddecisiononthe mostappropriate platformwhichwill fulfill the needsof XYZPtyLtd.
We have provided aprototype forreview of the network before itisfullyimplemented,whichwill
include abrand newnetworktopology, providingthe highestdegreeof technical efficiencyaswell
as redundancy. Eachdevice inthisnetwork will be configured withroutingprotocolsthatprovide
securityandalso AccessControl List(ACL) whichwill provide completenetworksecurity forthe XYZ
Company.
The resultof our implantation istoprovide aseamlessservice inmanydifferentregionswhilenot
compromisingqualityorsecurity.We intend todeliverthe lowest possiblecostinthe redesign of
the networkinfrastructure,andtoincrease the networksbandwidthtosupplythe fasterdelivery
and mostimportantly, demonstrate ourdeepunderstandingof the solutionsrequiredforthis
Company.
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Phase 1 : Introduction to the Case Study
Followingupyourrequestinregardstoimprove anddevelopthe infrastructures for the IT system and
support for your corporate .we are in Paddy Power Pty committed to provide you with the best
available combinationsof softandhardware to provide better service and improve service reliability
for your business which it will result in increase in business revenue in the short and long time
prospective. Although , in some cases and under some budget limits and special requirements from
the corporate , we are still committed to provide the best options for our clients based on corporate
requirements and business strategies however , After Providing our clients with their needs ,
WE USUALLY RECOMMENDED A FUTURE IMAGE AND VIEW FOR THOSE SERVICES AND TECHNOLOGIES
WHICH WILL KEEP THE CLIENTS’s BUSINESS NOT ONLY UP-TO-DATE BUT ALSO IT WILL AHEAD WITH
MARKET AND BUSINESS TRENDS.
Attached is a full proposal for joining the exits IT system in the different locations and sites for your
corporate. Based on your company requirements we can summary the purpose for the attached
proposal as:
The Purpose of the design:
To provide a clear view how the network topology will look.
To provide full information and aspects about the intended used hardware.
To provide technical aspects for the corporate networks and IT engineers.
To be usedas a references in future use in case of migrating, updating, upgrade the network
system’s infrastructures.
To be used as references to transition from IPv4 to IPv6
The Attacheddesignhasthe followingfeatures:
The networkhas Multi area networkwhichall hascertainlevel of privacyandsecurityin
regardsto connectionsandcommutations.
The networkhas differentroutingprotocolswhichprovidereliabilityandscalabilityaswell
.the 2 usedroutingprotocolshasverylow level of resourcesconsumingatthe maintime,
theyprovide reliability,scalabilityandeasyimplementation.
The routingprotocolsare botheasyto troubleshootanderrorcorrection
Both are supportingforredundancyandscalabilityaswell
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Technical Support Services:
Our Architecture network design support:
Users
Users
ServerServer
Building ABuilding B
Gateway
Cloud
Gateway
ACL
ACL
CLOUD
Remote UserRemote USer
Remote User
• Security
o Authentications
o The abilityforremote userstouse Virtual Private Network( VPN) tosecure theirconnection
to home network
o Usingchallenge-handshake authenticationprotocol (CHAP) asfirstlevel of authentication
betweenrouters
o Use Accesscontrol list(ACL) toprovide anendlevel of securityfor
WHO : usersto accessmedia
WHAT : whichdevice andservicescouldusersaccess
Where : locationsandsites
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• Flexibility, Upgradeability, Scalability
o 30% of future growth
o Hardware ,software and protocol’s used are be able to upgrade
o Hardware and software whichare usedare openmanufacture sourceswhichcanbe supported
by different devices from different manufacturer
o System is totally flex to add ,move and change network aspects and services
o System Support IPv4 and IPv6
o Routing protocol upgrade for the OSPF section to the EIRGP
• Usability
o System is based on below-medium level of complexity which makes it easy to be used and
maintain.
Althoughwe have recommendedthe above designforthe includedfeaturesWhichMATCHINGFOR
THE REQUESTED and DEMANDED SERVICES,WE ACTUALLY HIGHY REGARDED A NEW DESIGN WHICH
INCLUDE:
o HighAvailability
o FaultTolerance
o Load Balancing
o Future TechnologiesandProtocols
o HighBandwidth
o CloudServices
However, Adopt the above design will result in adoption of new technologies which will add some
extra but will still long term investment in the company infrastructure.
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Our Future Design recommendation
2 Links to ISP
Belfast
Cork
Derry
Killarney
Gallway
SOHO
GISP
MPLS
ThisDesignwill provideFaulttolerance inmostsites,HighAvailability,Multi-protocoldatasupportand
transformationandsecondlinktothe ISPproviderwith high bandwidth in addition to the availability
of migration from IPv4 to IPv6 address with easy and trackball transformation .The most visible is
THERE IS NO SINGLE POINT OF FAUILUER in this design with assumption that each site will provide
redundancy (end device for each site)
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Configuring Routers with OSPF and EIGRP
The multi-areaOSPFroutingisconfigured on major part of the company network, where OSPF area 0
consists of Belfast and Derry and OSPF area 20 consists of Belfast, Cork and Killarney. On the other
hand,EIGRP routingisconfiguredonBelfast,Galwayand SOHO,whichisa remote site LAN connecting
to company’s internal network via GRE tunnel.
The multi-areaOSPFispreferredtobe implementedonmajorpartof the networkdue to itsdesirable
features.The multi-area OSPF can divide the large network into multiple smaller areas within which
mostof LSAsare processedlocally,thusgreatlyreducingthe exchange of unnecessary routing update
traffic among entire network. In addition, summary routes can be configured on the ABR and ASBR
routersto reduce the size of routingtablesrecordedoneachrouter.Finally, OSPF is an open standard
routing protocol. In another word, it can be used on variety of devices including Cisco and non-Cisco
routers, which enhances the flexibility of network design. Compared to OSPF, on the other hand,
EIGRP isa Cisco-preferredroutingprotocol.Itisstronglyrecommendedtobe used on Cisco devices as
all desirable features of EIGRP can be maximized while running on Cisco routers.
Configuring NAT, Frame Relay, CHAP and ACLs
The linkbetweenBelfastandCorkisrequiredtobe securedforimportantdata transmission. Then the
PPPisusedto replace HDLC to provide afirstlevel of protectionaslinkauthentication is supported by
PPP. The CHAP authentication is preferred over PAP as it offers a more secured authentication
mechanism. Unlike PAP, CHAP conducts three-way handshake and periodic challenges to make sure
the remote mode still have valid password value, which greatly limits the time of exposure to any
single attack. The other parts of the network can be also configured with security. For example, the
MD5 authentication can be enabled on both OSPF and EIGRP routing configuration to secure the
routing traffic of each link.
Frame Relay is used between Belfast and Galway as a WAN connection. Frame Relay is one of the
mostpopular WAN solutions and able to provide both cost effectiveness and flexibility. With Frame
Relay,customersdonotneedto payfor expensive dedicatedlinesbutonlythe local loopwhere virtual
circuitsare established to provide considerable flexibility in network design. However, it is possible
that Frame Relay will gradually be replaced by future technologies, for example, VPN in terms of
providing site-to-site connectivity. VPN allow organizations to use Internet or public network to
achieve site-to-site connectivity with the highest level of security. Thus, it enables even greater
flexibility, cost savings, scalability and security than Frame Relay does.
A backup link between Belfast to ISP could be necessary in order to prevent from single point of
failure.Itcan be achievedbyaddinganotherphysical cable between Belfast and ISP and configuring a
floatstaticroute with higher AD. Another solution is that default static route is configured at Galway
to directall trafficto G_ISP,which then is considered to be the secondary ISP. Then the default static
route configured on Galway must be given AD higher than 170 so that it will be only activated when
the primary link between Belfast and ISP is failed.
Web Servers are possible to be added within the network in future. The Web Servers must be
accessedbynot onlyinternal usersbutalsousers from external networks. Therefore, static NAT with
port forwardingconfigurationhastobe made to the current NATstructure in orderto support end-to-
end connectivity initialized from outside global addresses. For good practice, in addition, the Web
Serversshouldbe locatedinDemilitarizedZone (DMZ), where firewalls are used to prevent company
local network from external attacks.
ACLs are also configured to provide security and filter network traffic according to the company
policies.The configurations are made on Galway, Cork and Killarney. The detailed configure files are
presented in figure 2 correspondingly.
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Figure 2 ACLs configured file.
Configuring GRE Tunnel
The GRE tunnel isconfiguredtosetupa logicallydirect link between Galway and SOHO. Firstly, static
routing is configured at Galway and SOHO to ensure the reachability between interfaces of both
routerswhere GRE tunnel isestablished.Thenthe point-to-pointtunnel linkis given a subnet which is
a part of the company internal network. Therefore, SOHO LAN can be seamlessly connected to the
company network via EIGRP. Finally, EIGRP is configured at SOHO to establish an adjacency with
Galway via GRE tunnel logically.
The state of interfaces on SOHO router is shown in figure 3, where the tunnel 0 interface is up and
assigned appropriate IPv4 address. The routing table at SOHO router is shown in figure 4. Note that
the EIGRP via GRE tunnel configuration is not supported by Packet Tracer. Alternatively GNS3 is used
to generate the routing table, where we can see that the EIGRP works successfully via GRE tunnel as
both EIGRP internal and external routes are presented in the routing table via tunnel0 interface.
Finally, the main part of configuration file on SOHO router is given by figure 5.
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Figure 3 The state of interfaces on SOHO router.
Figure 4 The routing table at SOHO router.
Figure 5 The configuration file on SOHO router.
Configuring for IPv6
SimilartoIPv4,multi-areaOSPFandEIGRP forIPv6 are configuredtoenable routinginthe company
network.DefaultstaticroutingisconfiguredatBelfasttodirect all trafficaccessingInternettoISP.The
defaultroutingisredistributedbyOSPFandEIGRP to otherinternal routers.IPv6ACLsare also
requiredaccordingtothe same policiesonwhichIPv4ACLsare implemented.The detailedconfigure
filesforIPv6ACLsare presentedinfigure 6.
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Phase 2.b: Project Design and Deployment Process
Deployingnewnetworkequipment inthe PaddyPowerPtyLtdCompany will allow greaterreliability
and performance toensure informationtechnologyservicesworkatthe desiredlevel required.This
equatestolesspossibledowntime of missioncritical applicationsanddeviceswhichhelpsprevents
lostrevenue due toservice outages.
The current networkhardware isapproachingfive yearsold,4-5yearsisthe reliable lifeexpectancyof
mosthardware. Network hardware canpotentiallylastlonger,however,asthe PaddyPowerPtyLtd
Companyisexpectinggrowthwe needtoimprove the networkinfrastructure thatprovidescritical
servicesto thisnetwork. Itisadvisable toupgrade the hardware before potentialfailure becomesa
realisticpossibility.Inadditionthe current networkwasaddedtoinvariousstages andcurrentlyhas
no warrantyor vendorsupport, if a hardware componentfailsitmaybe harderto rectifythese issue.
We dobelieve inmaximizingthe returnoninvestmentforequipment, itwouldbe bestpractice to
upgrade thisnetworkwiththe appropriate hardware tomeetthe needsof thisdevelopingCompany.
We have analyzedthe currentneeds andwiththe planneddeploymentof the new routersand
switches thiswill more thancaterforthe networkrequirement fornow andinthe future forthis
developingcompany.
Finallythe new 48-portswitchisa recommendedpurchase inordertobettergraspour network
picture,dataloadand bottle necks.Itisa managedswitchwhichwill allowustosee exactlywhat
trafficiscomingand goingfromthe serversandalsoallow usto see the data comingand goingfrom
the othermanagedswitches.Thiswill allow usthe betteraddressnetworkissuesandhave a better
handle onour overall Computernetworkhealth.
Preparing and maintaining Baseline network records are essential tasks that will pay off when you
needtoimplementchangestoanetwork.Upto date documentationprovidesinformation about how
the network should look and perform, as well as where to seek help if there are problems.
Enterprisescanmeetnewservicesaggregationrequirementswithoutexpensive equipment upgrades
or radical network designs so by taking advantage of the industries most popular WAN and MAN
aggregationplatform, we have chosen the Cisco7200VXR SeriesRouter. The VSA supports up to 960Mbps
for 1400-byte packets with 1000 active tunnels. Customerswhorequire 7200 VSA or VAM2+ support should
migrate to Cisco IOS Release 12.4(15)Tx . This will be the IOS we will use so as to achieve GRE tunnel
on our links which delivers exceptional performance, modularity, and scalability.
The Hardware that we will used for the implementation of the new network requirement for Paddy
Power Company first requires an upgrade to the Belfast network with a new network router. This
router will be supporting OSPF routing protocol with the redistribution of EIGRP from the Galway
router.
For unificationof thisnetworkwe will be usingthisrouterinall locations.The connectionfrom Belfast
to Derrywill be a GigabitEthernetport,the connectionbetween Belfast and Cork will be a serial link,
also the connect between Belfast router and ISP will also be a Gigabit Ethernet port (RJ-45 and MII).
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This router supports Synchronous serial ISDN BRI, PRI, HSSI, T3, E3 as well as Ethernet 10BASE-T and
Fast Ethernet 100BASE-T and Gigabit Ethernet ports. This router uses Cisco Internetwork Operating
System Software IOS (tm) 7200 Software (C7200-IK8S-M), Version 12.4(XD7) but can be upgraded to
support GRE tunnel.
Cisco 7200VXR Series Router
Reference source:
http://www.cisco.com/c/en/us/products/collateral/routers/7200-series-
routers/product_data_sheet09186a008008872b.html
http://www.cisco.com/c/en/us/td/docs/ios/12_4/12_4x/release/notes/rn7000XD.html#wp109322
The Hardware that we will used for the switching in this network will be the Cisco Nexus 7700 F3-
Series switch, this switch supports is a low-latency, high-performance, high-density 1 and 10 Gigabit
Ethernet module design, It delivers up to 768 wire-rate for its 10 Gigabit Ethernet port.
These new Nexus 7700 switches offer industry’s highest scalability in an environmentally optimized
formfactor while maintainingoperational,feature andarchitectural consistency. Againforunification
and support we will be implementing this switch in all business locations.
The Cisco switch has introduced Application-Centric Infrastructure as the vision for Next Generation
Data Centre architecture, built for both today’s physical and virtual workloads as well as tomorrow’s
highly dynamic Cloud-based, and performance intensive big data application environments.
We chose this switch because it will support Paddy Power Pty Ltd now and for its future needs. This
switch supports a 1-Gbps SFP and 10-Gbps Enhanced SFP (RSFP+) which is required for our network
design at present.
Cisco Nexus 7700 F3-Series switch
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http://www.cisco.com/c/en/us/products/collateral/switches/nexus-7000-series-switches/datasheet-
c78-730273.html
Before the real implementation in enterprise environment, it is necessary to build modelling in lab
environmentfortestinganddebuggingthe proposedsolution,thusminimizingthe riskof the network
redistribution.
The upgrade process, including hardware change and software configuration as well as laying new
cabling, is recommended that we will implemented on off peak time and weekends when the least
disruptionwillbe generated. Lastbutnot least,all configurationsettings before upgrade are saved at
TFTP serverforbackup.Therefore,the systemcanbe easilyrecoveredif problems are incurred due to
upgrading process.
The network upgrading process might need co-operative work between networking engineers and
technicians from all companies. The work will be split into specific tasks, including hardware
installation, cabling, configuration, testing and documentation, and evenly allocated to different
working groups in each location. Regular meetings are maintained during the process to report
progress.
Licensing
Customers license the right to use Cisco intellectual property that software from Cisco. When you
purchase new hardware, you also purchase the software and the license to use it. The Hardware we
purchasedcomes withlicensedsoftware.Whenyouneedadifferentfeatureset,youneedtopurchase
the license for it. Upgrade features may be licensed separately, and special Cisco IOS features are
licensedseparately,eitheronaflatusage or per-seatbasis, dependingonthe features. For this reason
if we needto upgrade oursoftware tomeetadditional requirements additional licensing is required.
When customers download software from the Cisco.com software centre, or e-mail downloaded
software to someone, they are obligated to comply with the terms and conditions of the Cisco
Software License agreement.
The embedded Cisco software that runs on the hardware as well as Cisco standalone software is not
transferable. If you purchase used or secondary-market Cisco equipment, you must acquire a new
license from Cisco before the software can be used.
Stakeholders
A stakeholderisanyindividual or organization thatisaffectedbythe activitiesof abusiness. They may
have a direct or indirect interest in the business, and may be in contact with the business on a daily
basis, or may just occasionally.
The stakeholders include present and potential investors, employees, lenders, suppliers and other
trade creditors, customers, governments and their agencies and the public. They use financial
statementsinordertosatisfysome of theirdifferent needs for information. These needs include the
some of the following.
Employeesandtheirrepresentativegroupsare interestedininformationaboutthe stabilityand
profitabilityof theiremployers.Theyare alsointerestedininformationwhichenablesthemtoassess
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the abilityof the enterprise toprovideremuneration, retirementbenefitsandemployment
opportunities.
Customershave aninterestininformationaboutthe continuance of anenterprise,especiallywhen
theyhave a long-terminvolvementwith,orare dependenton,the enterprise.
Corporationsare motivatedtobecome more sociallyresponsible becausetheirinternal stakeholders
expectthemtounderstandandaddressthe relevant social andcommunityissue.Understandingwhat
causesare importanttoemployeesshouldbe aprioritybecause of the manyinterrelatedbusiness
benefitsthatcanbe derivedfromincreasedemployeeengagement leadingtohigherproductivity.
As part of more comprehensivecompliance andethicsprograms,manycompanieshave formulated
internal policiesrelevant tothe ethical conductof employees.Thesepoliciescanbe typicallycalleda
corporate ethicsstatement,ortheycan be more detailedpolicies typicallycalledcorporate ethics
codes.Theyare generallymeanttoidentifythe company'sexpectationsof workersandtooffer
guidance onhandlingsome of the more commonethical problems thatmightarise inthe course of
doingbusiness.
It is hopedthathavingsucha policywill leadtogreaterethical awareness,consistencyinapplication,
and the avoidance of ethical disasters.Anincreasingnumberof companiesalsorequire employeesto
attendseminarsregardingbusinessconduct,whichofteninclude discussionof the company'spolicies,
specificcase studies,andlegal requirements.Some companiesevenrequire theiremployeestosign
agreementsstatingthattheywill abidebythe company'srulesof conduct.
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THE ACS CODE OF ETHICS AND CODE OF CONDUCT FOR XYZ PTY LTD
Introduction
This Code is based on the following basic assumptions:
- Ethics among shareholders, owners, directors and management are a necessary element for
companiesinthe 21st centuryto adequatelymeet theirobjectives,to the degree that Ethics are a key
requisite in guaranteeing and balancing the rights and interests of all stakeholders involved:
Employees, clients, shareholders, suppliers and business partners and the society at large.
- Ethicspresuppose rigorouscompliance inandbythe company with applicable legislation, as well as
with the Articles of Incorporation and Regulations for internal operations, where they exist.
- Ethicswithinthe companyrequire that shareholders and owners become guarantors of compliance
in respect of obligations for directors and management.
- Even though this Code has been created with the intention of being applicable into the company.
- Ideally,the Boardof Directors is responsible for drawing up the Code of Ethics for the company and
the General Shareholders’Meetingfor approvingthatCode.Should,however, the Board also proceed
with approval, that decision must be ratified by the Shareholders’ Meeting.
Code of Ethics for XYZ Pty Ltd Shareholders and Owners
The Primacy of the Public Interest Reference to Case
In accordance with this value you will:
a) Identify those potentially impacted by your work and explicitly consider their interests;
d) Take into consideration the fact that your profession traverses many other professions, and has
implications for other social systems and organisations;
e) Endeavour to preserve the integrity, security, continuity and utility of ICT;
f) Respect the intellectual property of others;
g) Endeavour to preserve the confidentiality and privacy of the information of others.
Pleaseref to theaddendum for moreinformation
The Enhancement of Quality of Life
a) Recognise, in your work, the role that ICT can play to enhance the quality of life of people,
particularly the disadvantaged or those with disabilities;
Pleaseref to theaddendum for moreinformation
Honesty
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b) Not knowingly mislead a client or potential client as to the suitability of a product or service;
e) Qualify professional opinions which you know are based on limited knowledge or experience;
Pleaseref to theaddendum for moreinformation
Competence
a) Endeavour to provide products and services which match the operational and financial needs of
your stakeholders;
b) Not misrepresent your skills or knowledge;
d) Respect and protect your stakeholders' proprietary interests;
e) Advise your stakeholders when you believe a proposed project, product or service is not in their
best interest;
Pleaseref to theaddendum for moreinformation
Professional Development
a) Continue to upgrade your knowledge and skills;
Pleaseref to the addendum for moreinformation
Professionalism
a) Take a calm, objective, informed and knowledgeable stance on your professional work,
complementing your enthusiasm and engagement in it;
b) Take appropriate action against members who engage in behaviour contrary to this Code;
Pleaseref to theaddendum for moreinformation
In the exercise of their ownership rights, they should:
- Configure theircompanyasaninstrumentatthe service of creatingwealth,makingtheirindisputable
Objective of obtaining a profit compatible with sustainable, environmentally sound social
development,
Making certain that all activities are carried out in an ethical and responsible manner.
- Configure the companyasa mediumand long-term entity, not compromising its continuity through
an
Interest in short-term enrichment.
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- Exercise voting rights at the General Shareholders’ Meetings on an informed and responsible basis
and,
In doing so, always demand ethical behaviour from the company, including approval of the Code of
Ethics
And orchestrating effective application thereof.
- Search for a fair balance between capital and work, in such a fashion that, through their salaries,
workers receive just compensation for their work.
- Appoint as directors and management persons who meet the requisites established regarding
adequate preparation and experience, and who carry out management functions in a professional,
ethical and responsible manner.
- Define and defend the mission and values of the company in accordance with its Code of Ethics.
Directors and Management
In the exercise of their administrative and management functions, they should:
A) In relation to Management functions:
- Carry out their activities in a professional, ethical and responsible manner.
- Complyanddemandcompliance withthe Code of Ethics of the company and, to that end, make the
Code known and establish appropriate mechanisms to guarantee application. In particular there
shouldbe a body,ideallyanEthicsCommittee, made up of people with sufficient power to apply the
Code and correct infractions.
- Informownersorshareholdersperiodically and accurately as to the situation of and outlook for the
company.
- Promote effective participationbyshareholdersatthe General Meetings,especiallybyfacilitatingthe
exercise of information and voting rights.
- Comply and demand compliance with generally accepted accounting standards and principles, and
establish internal and external risk management and control systems in accordance with the
characteristics of the company.
- Keep the books and ledgers of the company in an accurate and honest manner, in order to permit
that information be obtained and decisions be taken on an informed and responsible basis.
- Provide external andinternal auditorsof the companywith all such information and explanations as
may be required to carry out their work.
CODE OF ETHICS
- Subordinate their own interests to those of the company when acting on behalf and in
representation thereof and not use corporate assets in their own benefit, except with due
transparency,priorauthorisationfromthe relevantcorporate bodyandin exchange for consideration
deemed appropriate on the market.
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- Immediately notify the administrative body as to any event or situation which would represent or
couldgive rise to a conflict between the interests of the company and the individual interests of the
director or manager, and abstain from intervening in the resolution.
- Facilitate the transparencyof andcontrol overtheirremunerationinsuch a way that it is guaranteed
to be appropriate to their level of responsibility and performance and to the characteristics of the
company.
- Maintainas confidential the background,dataanddocumentstowhichthey have access by virtue of
their functions in the company, even when they no longer carry out such functions.
- Make paymentandcomplywithdebtsincurredbythe companywithoutunjustified delay or breach,
and collect on balances due with the diligence required in each case.
- Prepare andmaintaininplace a successionplanforkeypositionswithinthe company, to ensure that
continuity of the company does not depend on the presence of any given director or manager.
- Choose theircollaboratorsandsubordinatesinaccordance withthe principles of merit and capacity,
looking only to fulfil the interests of the company.
In relation to suppliers and clients of the Company:
- Maintain ethical and licit relationships with suppliers of goods and services.
- Search for and select only suppliers whose business practices respect human dignity, are not in
breach of law and do not place the company’s reputation in danger.
- Selectsupplierson the basis of the appropriateness of their products or services, as well as of their
prices, delivery conditions and quality, not accepting or offering gifts or commissions, in cash or in
kind, whichcould alter the rules of free competition in the production and distribution of goods and
services.
- Aspire to excellence in the goods and services of the company in such a way that clients and
consumers obtain the satisfaction expected therefrom.
- Guarantee the productsand servicesof the companyanddeal quickly and efficiently with consumer
and user claims, with a view to achieving satisfaction beyond mere compliance with prevailing
legislation.
In relation to competitors of the Company:
- Not abuse a dominant or privileged market position.
- Compete ingoodfaithwithothercompanies cooperating to achieve a free market based on mutual
respect between competitors and abstaining from engaging in unfair practices.
- In particular, not take clients from other competitors employing unethical methods.
In relation to employees of the Company:
- Treat employees with dignity, respect and justice, taking into consideration their different cultural
sensitivities.
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- Notdiscriminate againstemployeesonthe groundsof race,religion,age,nationality,sex oranyother
personal or social condition different from the conditions of merit and capacity.
- Not permit any form of violence, harassment or abuse at the workplace.
- Recognise the rights of association, union membership and collective negotiation.
- Promote the professional development, training and promotion of employees.
- Link remuneration and the promotion of employees to their conditions of merit and capacity.
- Establish and communicate clear criteria and rules which maintain a balance between the rights of
the company and those of employees in hiring processes and in the separation thereof, even in the
case of a voluntary change in employee.
- Guarantee health and safety on the job, taking any such measures as are considered reasonable to
maximise prevention of occupational risk.
- Look to reconcile work at the company with the personal and family life of employees.
- Lookto achieve the occupational integration of persons with incapacities or handicaps, eliminating
barriers of all kinds in the ambit of the company in order to achieve insertion.
- Facilitate the participation of employees in the social action programmes of the company.
In relation to the civil society:
- Respect human rights and democratic institutions, and promote them wherever possible.
- Maintain the principle of political neutrality, without interfering politically in those communities
where theycarry outtheiractivities,alsoasademonstrationof respectfor the different opinions and
sensitivities of people related to the company.
- Maintain licit and respectful relationships with public authorities and institutions, not accepting or
offering gifts or commissions in cash or in kind.
- Make contributions to political parties or public institutions only in accordance with prevailing
legislation and, in any case, guaranteeing transparency.
- Collaborate with Public Entities and non-governmental entities and organisations dedicated to
improving levels of social attention for disadvantaged persons.
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C oncl usi on
The expected expansionof the XYZPtyLtd will require new hardwarebeinginstalledalongwith
newnetworkoperatingsystemandcablingtolinkthe multi-areanetworkstogether.
In conclusion, forXYZPtyLtd to be able tosetupa secure networkingenvironment, itisessentialto
make use of all networktechnologieslike, Multi-areaOSPF,EIGRP,Frame Relay,NATandPATalong
withGRE Tunnel,ACL’sandputthemall togetherasone to create a secure androbust network.
We have made othersuggestionthroughourreporttoenhance the networkinspeedandresilience
as well asredundancy.Itishighlyrecommendedthatthe XYZCompanyadoptour future design
recommendation whichwillcoverall of the above requirements.
Project Design and implantation Process in no set order,
Yiwei Yu, Brian Lawson, Jose moreu, Tarek Elwan
26. NetworkReport 26
THE ACS CODE OF PROFESSIONAL CONDUCT – 2012
Preamble
An essentialcharacteristicof a professionisthe needforitsmembersto abide by a code of ethics. For
the ACS, this code is established as the Code of Professional Conduct and is part of the Society's
Regulations. These Regulations apply to any ACS member who works in the field of information and
communications technology (ICT).
This Code of Professional Conduct (the Code) identifies six core ethical values and the associated
requirementsforprofessionalconduct.The Societyrequiresitsmemberstoabide bythese values,and
act with responsibility and integrity in all of their professional dealings.
Relevance to Law
The Code of Professional Conducthasrelevance toprofessional standardslegislation. Failure to abide
by the Code couldbe usedas groundsfor a claimof professional negligence.The Code may be quoted
by an expertwitnessgivinganassessmentof professional conduct. Failure to observe the Code could
also lead to disciplinary action by the ACS.
As an ACS member you must uphold and advance the honour, dignity and effectiveness of being a
professional.Thisentails,inadditiontobeingagoodcitizenandactingwithinthe law,your adherence
to the following ACS values:
1. The Primacy of the Public Interest
You will place the interests of the public above those of personal, business or sectional interests.
2. The Enhancement of Quality of Life
You will strive to enhance the quality of life of those affected by your work.
3. Honesty
You will be honest in your representation of skills, knowledge, services and products.
4. Competence
You will work competently and diligently for your stakeholders.
5. Professional Development
You will enhance your own professional development, and that of your colleagues and staff.
6. Professionalism
You will enhance the integrityof the ACSandthe respect of its members for each other. In a situation
of conflict between the values, The Primacy of the Public Interest takes precedence over the other
values.ThisCode of Professional Conductisaimedspecificallyatyouas an individual practitioner, and
isintendedasa guideline foryouracceptable professional conduct.Itisapplicabletoall ACS members
regardless of their role or specific area of expertise in the ICT industry.
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The followinglistof requirementsisnotexhaustive andshouldnotbe readas a complete definition of
acceptable professional conduct in all practical situations. The intention of the Code is to illustrate
whatconstitutesprofessionalbehaviour.Youare expected to take into account the spirit of this Code
in order to resolve ambiguous or contentious issues concerning professional conduct. The ACS can
help you resolve ethical dilemmas.
The Primacy of the Public Interest Reference to Case
In the context of this Code, the public interest takes precedence
Over personal, private and sectional interests, and any conflicts should be resolved in favour of the
public interest. In your work, you should safeguard the interests of your immediate stakeholders,
provided that these interests do not conflict with the duty and loyalty you owe to the public. The
public interest is taken to include matters of public health, safety and the environment.
In accordance with this value you will:
a) Identify those potentially impacted by your work and explicitly consider their interests;
b) Raise withstakeholdersanypotential conflictsbetweenyourprofessional activityandlegal or other
accepted public requirements;
c) Advise yourstakeholdersassoonaspossible of anyconflictsof interest or conscientious objections
that you have;
d) Take into consideration the fact that your profession traverses many other professions, and has
implications for other social systems and organisations;
e) Endeavour to preserve the integrity, security, continuity and utility of ICT;
f) Respect the intellectual property of others;
g) Endeavour to preserve the confidentiality and privacy of the information of others.
The Enhancement of Quality of Life
The developmentof ICThas hada significantimpactonsociety and our way of life. Whilst this impact
has beenbeneficialtoa verygreatextent,like all technologies,ICThasalsohadsome negative effects,
and will continue todoso.Anethical approachto your workwill helptorecognise andminimise these
adverse effects. You should promote equal access to the benefits of ICT by all members of society.
In accordance with this value you will:
a) Recognise, in your work, the role that ICT can play to enhance the quality of life of people,
particularly the disadvantaged or those with disabilities;
b) Protect and promote the health and safety of those affected by your work;
c) Understand, and give due regard to, the perceptions of those affected by your work;
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d) Attemptto increase the feelingsof personal satisfaction,competence,andcontrol of those affected
by your work.
Honesty
Do not breachpublic trust in the profession or the specific trust of your stakeholders. Observance of
utmosthonestyandintegritymustunderlie all yourprofessional decisions and actions. Circumstances
will undoubtedly arise during the course of your professional career where it may appear to be
beneficial foryoutobe deceptivein some way. This type of behaviour is not acceptable professional
conduct.
In accordance with this value you will:
a) Reject, and will not make, any offer of bribery or inducement;
b) Not knowingly mislead a client or potential client as to the suitability of a product or service;
c) Distinguish between your professional and personal opinions and advice;
d) Give realistic estimates for projects under your control;
e) Qualify professional opinions which you know are based on limited knowledge or experience;
f) give credit for work done by others where credit is due;
g) not attempt to enhance your own reputation at the expense of another person’s reputation.
Competence
Accept only such work as you believe you are competent to perform, and do not hesitate to obtain
additional expertise fromappropriately qualified individuals where advisable. You should always be
aware of yourown limitationsandnotknowinglyimplythatyouhave competenceyoudonotpossess.
Thisis distinctfromacceptingatask of whichthe successful completion requires expertise additional
to your own. You cannot possibly be knowledgeable on all facets of ICT but you should be able to
recognise when you need additional expertise and information.
In accordance with this value you will:
a) endeavour to provide products and services which match the operational and financial needs of
your stakeholders;
b) not misrepresent your skills or knowledge;
c) make yourself aware of relevant standards and legislation, and act accordingly;
d) respect and protect your stakeholders' proprietary interests;
e) advise yourstakeholderswhenyoubelieve aproposedproject,productorservice isnotin theirbest
interest;
f) accept responsibility for your work;
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g) respect, and seek when necessary, the professional expertise of colleagues in their areas of
competence.
Professional Development
Keep yourself informed of such new technologies, practices and standards as are relevant to your
work. Otherswill expectyoutoprovide special skillsand advice; and in order to do so, you must keep
your knowledge up-to-date. You should encourage your colleagues and staff to do the same. Take
actionto ensure thatyour hard-won knowledge and experience are passed on in such a way that the
recipients not only improve their own effectiveness in their present work but also become keen to
advance their capabilities and take on additional responsibilities.
In accordance with this value you will:
a) Continue to upgrade your knowledge and skills;
b) Increase your awareness of issues affecting the profession and its relationship with the public;
c) Encourage your colleagues,staff andstudentstocontinue theirownprofessionaldevelopment; and
d) Supporteducation,trainingandprofessional development in ICT that reflects the diverse needs of
individual professionals and their various career paths.
Professionalism
The ICT industryisrelativelynewandcharacterisedbyrapid change. It has not had the opportunity to
evolve overmanydecadesandacquire its own standards and legislation. The ACS is endeavouring to
improve publicconfidenceinthe ICTindustry.Itis imperative thatprofessional grade members of the
ACSmaintainprofessional standardsthatimprove andenhance the industry'simage, especially in the
workplace. All people have a right to be treated with dignity and respect. Discrimination is
unprofessional behaviour, as is any form of harassment. Members should be aware that the ACS can
helpthemresolve ethical dilemmas.Itcanalsoprovide supportfortakingappropriate action,including
whistle-blowing, if you discover an ACS member or employer engaging in unethical behaviour.
In accordance with this value you will:
a) Take a calm, objective, informed and knowledgeable stance on your professional work,
complementing your enthusiasm and engagement in it;
b) Take appropriate action against members who engage in behaviour contrary to this Code;
c) Confront attempts to limit diversity in the workplace, and ensure that opportunities for
employment,advancement,remunerationandotherworkingconditionsare based on the actual skills
and performance of employees, free of stereotypes and prejudices;
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d) note that the corporate actionsof the ACSare subjecttothisCode,andyou shoulddowhateveryou
can to ensure that the ACS and its officer bearers and staff meet this obligation;
e) neither require, nor attempt to influence, any person to take any action which would involve a
breach of this Code;
f) refrain from any conduct or action in your professional role which may tarnish the image of the
profession or detract from the good name of the ACS;
g) endeavour to extend public knowledge and understanding of ICT;
h) co-operate in advancing ICT by communication with other professionals, students and the public;
and
i) have pride inyour profession,andprotectandpromote professionalism and trustworthiness in ICT.
