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T O B E I N G A N
E X T R A O R D I N A RY
B O S S
7 S E C R E T S
B Y W E N D Y M AY N A R D F O R
B E I N G A
B O S S I S H A R D
I know that. And I know that being an
extraordinary boss is even harder. But, it’s
work with a high return on investment.
How do you get your people to perform?
By being the best boss that ever happened
to them. The very top leaders drive
bottom-line results for a company because
they improve the lives of their employees.
In order to create an environment where
employees are truly engaged, you need to
get intentional about changing your
company’s culture. The good news is that
there are many things you can do to
develop an environment that makes people
feel genuinely happy and productive.
So without further ado, I present you with
the seven keys to being an extraordinary
boss:
Photo: Saturday Night Live / National Broadcasting Company
G E T T O K N O W
Y O U R P E O P L E
1
Photo: The Princess Bride / Twentieth Century Fox Film Corporation
T H E P E O P L E W H O W O R K F O R Y O U A R E J U S T
T H AT — P E O P L E !
!
T H E Y A R E I N D I V I D U A L S W H O H AV E T H E I R O W N
D R E A M S , G O A L S , A N D D R I V E R S . A N D I F Y O U
A D D M O R E R E S O U R C E S T O S U P P O R T T H E M ,
Y O U R P E O P L E W I L L T H R I V E .
!
D O E V E RY T H I N G Y O U C A N T O N U RT U R E
M E A N I N G , M A S T E RY, A N D S E L F - G R O W T H I N
Y O U R T E A M A N D Y O U R P E O P L E W I L L PAY Y O U
B A C K W I T H T H E I R L O YA LT Y A N D P R O D U C T I V I T Y .
E M P O W E R P E O P L E
T O M A K E D E C I S I O N S
2
Photo: Young Frankenstein / Twentieth Century Fox Film Corporation
G I V E Y O U R E M P L O Y E E S T H E T O O L S A N D
T E C H N I Q U E S T O E X PA N D T H E I R T H I N K I N G A N D
S O LV E I S S U E S W I T H B I G I D E A S .
!
C R E AT E A N E N V I R O N M E N T W H E R E C R E AT I V I T Y
A N D P R O B L E M S O LV I N G A R E PA R T O F D A I LY
C O N V E R S AT I O N S . E N A B L E E M P L O Y E E S T O
I M P R O V E T H E I R D E PA R T M E N T S A N D T E A M .
!
Y O U R C O M PA N Y W I L L T H R I V E W H E N Y O U
D E V E L O P L E A D E R S W H O R I S E F R O M T H E
I N S I D E .
M E N T O R
Y O U R
T E A M
3
Photo: The Karate Kid / Columbia Pictures
E X T R A O R D I N A RY B O S S E S P R O V I D E C O A C H I N G T O
G E T E M P L O Y E E S O V E R H U R D L E S . Y O U C A N
I N T E G R AT E L E A R N I N G A N D D E V E L O P M E N T A S C O R E
C O M P O N E N T S O F E A C H J O B P O S I T I O N .
!
A P P O R T I O N T I M E A N D D O L L A R S T O WA R D P E R S O N A L
G R O W T H S O T H AT A L L O F Y O U R E M P L O Y E E S
B E C O M E S T R O N G E R I N T H E I R A B I L I T I E S . S E T U P
R E G U L A R W E E K LY 3 0 - M I N U T E C H E C K - I N S W I T H Y O U R
P E O P L E T O H E L P T H E M C E L E B R AT E W I N S A N D
O V E R C O M E “ S T U C K S ” .
!
A N D O N A R E G U L A R B A S I S , H E L P S TA F F
U N D E R S TA N D H O W T H E I R A C T I O N S C O N T R I B U T E
T O T H E O V E R A L L C O M PA N Y M I S S I O N A N D V I S I O N .
Enjoying this !
Slideshare?
Share it. Email it. Embed it. Like it. Save it.
S E T G O A L S &
R E V I E W P R O G R E S S
4
Photo: Rocky III / MGM/UA Entertainment Company
… T H E N U M B E R O N E T H I N G E M P L O Y E E S S A I D T H E Y
N E E D E D T O F E E L H A P P Y AT T H E I R J O B WA S T O
S E E T H AT T H E Y A R E M A K I N G P R O G R E S S .
!
A S A L E A D E R , Y O U C A N H E L P P E O P L E S E E T H E I R
P R O G R E S S B Y S E T T I N G M E A N I N G F U L G O A L S F O R
Y O U R D E PA R T M E N T A N D F O R T H E I R P O S I T I O N .
!
T H E N I N V O LV E Y O U R P E O P L E I N D E T E R M I N I N G
H O W T H E Y W I L L A C C O M P L I S H T H E I R O B J E C T I V E S .
!
G I V E T H E M A WAY T O M E A S U R E T H E I R A C T I V I T I E S
A N D E N D P O I N T S T H AT D E M O N S T R AT E S U C C E S S E S .
R E C O G N I Z E
P E O P L E ’ S
C O N T R I B U T I O N S
5
Photo: The Office / National Broadcasting Company
Y O U R E M P L O Y E E S C R E AT E , B U I L D , S E L L , S U P P O RT ,
A N D P R O D U C E T H E T H I N G S T H AT Y O U R C U S T O M E R S
B U Y. R E C O G N I Z E Y O U R P E O P L E F O R T H E I R
C O N T R I B U T I O N S — B O T H L A R G E A N D S M A L L .
!
I T C A N B E A S S M A L L A S A F E W W O R D S L I K E , “ N I C E
J O B , M A R I E . ” O R I T C A N B E A M O R E F O R M A L
R E C O G N I T I O N , L I K E P U B L I C LY A C K N O W L E D G I N G A
T E A M M E M B E R AT A M E E T I N G O R C O M PA N Y E V E N T.
!
W H E N P E O P L E F E E L A P P R E C I AT E D F O R T H E I R
E F F O R T S , T H E Y B E C O M E H A P P I E R A N D M O R E
E N G A G E D .
R E M O V E T H E
“ B A D A P P L E S ”
6
Photo: Star Wars / Twentieth Century Fox Film Corporation
J U S T O N E B A D A P P L E E M P L O Y E E C A N D R I V E
D O W N T E A M E F F E C T I V E N E S S B Y 3 0 - 4 0 P E R C E N T !
!
A LT H O U G H W E T H I N K A S T R O N G , H I G H - P E R F O R M I N G
T E A M C A N O V E R C O M E A N O N - P E R F O R M E R ,
M U LT I P L E S T U D I E S S H O W T H E R E I S S I M P LY N O WAY
T O C O M P E N S AT E F O R A L O S I N G P L AY E R .
!
I F Y O U H AV E A N E M P L O Y E E W H O C A N N O T F U L F I L L
T H E I R J O B R E S P O N S I B I L I T I E S , I T ’ S T I M E T O L E T
T H E M G O .
!
O N C E T H E B A D A P P L E I S G O N E , Y O U R E M P L O Y E E S
C A N A C H I E V E A M U C H H I G H E R L E V E L O F
P E R F O R M A N C E W I T H L E S S D R A M A .
C O N N E C T T O T H E
C O M PA N Y VA L U E S
& M I S S I O N
7
Photo: Glengarry Glen Ross / New Line Cinema
Y O U R C O M PA N Y ’ S C O R E VA L U E S A N D M I S S I O N A R E
W H AT P R O V I D E A G R E AT E R S E N S E O F M E A N I N G T O
Y O U R S TA F F ’ S D AY- T O - D AY D E C I S I O N S .
!
E X T R A O R D I N A RY B O S S E S W E AV E T H E VA L U E S A N D
M I S S I O N I N T O E V E RY A S P E C T O F D E PA R T M E N TA L
O P E R AT I O N S . I N R E S P O N S E , E M P L O Y E E S B E C O M E
I N C R E A S I N G LY PA S S I O N AT E A N D E N T H U S I A S T I C
A B O U T T H E M .
!
S T U D Y A F T E R S T U D Y S H O W S T H AT C O R E VA L U E S
D R I V E E M P L O Y E E E N G A G E M E N T A N D C O R P O R AT E
C U LT U R E ; I N T U R N , T H AT E N G A G E M E N T A N D
C U LT U R E D R I V E P E R F O R M A N C E .
I N S P I R E Y O U R
E M P L O Y E E S
Being an extraordinary boss means
inspiring your employees to reach
for greatness. Commit to putting the
7 Secrets in place, and your
employees will do their work with
pride and increase their dedication
to your business and your
customers.
Remarkable leadership is easily
within your grasp and you can begin
to make changes today. As a result
of creating a fantastic workplace
with engaged employees, your
company will accelerate!
Photo: The Office / National Broadcasting Company
Your complete guide to planning!
and running a business.
Original article:
http://articles.bplans.com/7-secrets-to-being-an-extraordinary-boss/

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7 Secrets to Being an Extraordinary Boss (by Wendy Maynard for Bplans.com)

  • 1. T O B E I N G A N E X T R A O R D I N A RY B O S S 7 S E C R E T S B Y W E N D Y M AY N A R D F O R
  • 2. B E I N G A B O S S I S H A R D I know that. And I know that being an extraordinary boss is even harder. But, it’s work with a high return on investment. How do you get your people to perform? By being the best boss that ever happened to them. The very top leaders drive bottom-line results for a company because they improve the lives of their employees. In order to create an environment where employees are truly engaged, you need to get intentional about changing your company’s culture. The good news is that there are many things you can do to develop an environment that makes people feel genuinely happy and productive. So without further ado, I present you with the seven keys to being an extraordinary boss: Photo: Saturday Night Live / National Broadcasting Company
  • 3. G E T T O K N O W Y O U R P E O P L E 1 Photo: The Princess Bride / Twentieth Century Fox Film Corporation
  • 4. T H E P E O P L E W H O W O R K F O R Y O U A R E J U S T T H AT — P E O P L E ! ! T H E Y A R E I N D I V I D U A L S W H O H AV E T H E I R O W N D R E A M S , G O A L S , A N D D R I V E R S . A N D I F Y O U A D D M O R E R E S O U R C E S T O S U P P O R T T H E M , Y O U R P E O P L E W I L L T H R I V E . ! D O E V E RY T H I N G Y O U C A N T O N U RT U R E M E A N I N G , M A S T E RY, A N D S E L F - G R O W T H I N Y O U R T E A M A N D Y O U R P E O P L E W I L L PAY Y O U B A C K W I T H T H E I R L O YA LT Y A N D P R O D U C T I V I T Y .
  • 5. E M P O W E R P E O P L E T O M A K E D E C I S I O N S 2 Photo: Young Frankenstein / Twentieth Century Fox Film Corporation
  • 6. G I V E Y O U R E M P L O Y E E S T H E T O O L S A N D T E C H N I Q U E S T O E X PA N D T H E I R T H I N K I N G A N D S O LV E I S S U E S W I T H B I G I D E A S . ! C R E AT E A N E N V I R O N M E N T W H E R E C R E AT I V I T Y A N D P R O B L E M S O LV I N G A R E PA R T O F D A I LY C O N V E R S AT I O N S . E N A B L E E M P L O Y E E S T O I M P R O V E T H E I R D E PA R T M E N T S A N D T E A M . ! Y O U R C O M PA N Y W I L L T H R I V E W H E N Y O U D E V E L O P L E A D E R S W H O R I S E F R O M T H E I N S I D E .
  • 7. M E N T O R Y O U R T E A M 3 Photo: The Karate Kid / Columbia Pictures
  • 8. E X T R A O R D I N A RY B O S S E S P R O V I D E C O A C H I N G T O G E T E M P L O Y E E S O V E R H U R D L E S . Y O U C A N I N T E G R AT E L E A R N I N G A N D D E V E L O P M E N T A S C O R E C O M P O N E N T S O F E A C H J O B P O S I T I O N . ! A P P O R T I O N T I M E A N D D O L L A R S T O WA R D P E R S O N A L G R O W T H S O T H AT A L L O F Y O U R E M P L O Y E E S B E C O M E S T R O N G E R I N T H E I R A B I L I T I E S . S E T U P R E G U L A R W E E K LY 3 0 - M I N U T E C H E C K - I N S W I T H Y O U R P E O P L E T O H E L P T H E M C E L E B R AT E W I N S A N D O V E R C O M E “ S T U C K S ” . ! A N D O N A R E G U L A R B A S I S , H E L P S TA F F U N D E R S TA N D H O W T H E I R A C T I O N S C O N T R I B U T E T O T H E O V E R A L L C O M PA N Y M I S S I O N A N D V I S I O N .
  • 9. Enjoying this ! Slideshare? Share it. Email it. Embed it. Like it. Save it.
  • 10. S E T G O A L S & R E V I E W P R O G R E S S 4 Photo: Rocky III / MGM/UA Entertainment Company
  • 11. … T H E N U M B E R O N E T H I N G E M P L O Y E E S S A I D T H E Y N E E D E D T O F E E L H A P P Y AT T H E I R J O B WA S T O S E E T H AT T H E Y A R E M A K I N G P R O G R E S S . ! A S A L E A D E R , Y O U C A N H E L P P E O P L E S E E T H E I R P R O G R E S S B Y S E T T I N G M E A N I N G F U L G O A L S F O R Y O U R D E PA R T M E N T A N D F O R T H E I R P O S I T I O N . ! T H E N I N V O LV E Y O U R P E O P L E I N D E T E R M I N I N G H O W T H E Y W I L L A C C O M P L I S H T H E I R O B J E C T I V E S . ! G I V E T H E M A WAY T O M E A S U R E T H E I R A C T I V I T I E S A N D E N D P O I N T S T H AT D E M O N S T R AT E S U C C E S S E S .
  • 12. R E C O G N I Z E P E O P L E ’ S C O N T R I B U T I O N S 5 Photo: The Office / National Broadcasting Company
  • 13. Y O U R E M P L O Y E E S C R E AT E , B U I L D , S E L L , S U P P O RT , A N D P R O D U C E T H E T H I N G S T H AT Y O U R C U S T O M E R S B U Y. R E C O G N I Z E Y O U R P E O P L E F O R T H E I R C O N T R I B U T I O N S — B O T H L A R G E A N D S M A L L . ! I T C A N B E A S S M A L L A S A F E W W O R D S L I K E , “ N I C E J O B , M A R I E . ” O R I T C A N B E A M O R E F O R M A L R E C O G N I T I O N , L I K E P U B L I C LY A C K N O W L E D G I N G A T E A M M E M B E R AT A M E E T I N G O R C O M PA N Y E V E N T. ! W H E N P E O P L E F E E L A P P R E C I AT E D F O R T H E I R E F F O R T S , T H E Y B E C O M E H A P P I E R A N D M O R E E N G A G E D .
  • 14. R E M O V E T H E “ B A D A P P L E S ” 6 Photo: Star Wars / Twentieth Century Fox Film Corporation
  • 15. J U S T O N E B A D A P P L E E M P L O Y E E C A N D R I V E D O W N T E A M E F F E C T I V E N E S S B Y 3 0 - 4 0 P E R C E N T ! ! A LT H O U G H W E T H I N K A S T R O N G , H I G H - P E R F O R M I N G T E A M C A N O V E R C O M E A N O N - P E R F O R M E R , M U LT I P L E S T U D I E S S H O W T H E R E I S S I M P LY N O WAY T O C O M P E N S AT E F O R A L O S I N G P L AY E R . ! I F Y O U H AV E A N E M P L O Y E E W H O C A N N O T F U L F I L L T H E I R J O B R E S P O N S I B I L I T I E S , I T ’ S T I M E T O L E T T H E M G O . ! O N C E T H E B A D A P P L E I S G O N E , Y O U R E M P L O Y E E S C A N A C H I E V E A M U C H H I G H E R L E V E L O F P E R F O R M A N C E W I T H L E S S D R A M A .
  • 16. C O N N E C T T O T H E C O M PA N Y VA L U E S & M I S S I O N 7 Photo: Glengarry Glen Ross / New Line Cinema
  • 17. Y O U R C O M PA N Y ’ S C O R E VA L U E S A N D M I S S I O N A R E W H AT P R O V I D E A G R E AT E R S E N S E O F M E A N I N G T O Y O U R S TA F F ’ S D AY- T O - D AY D E C I S I O N S . ! E X T R A O R D I N A RY B O S S E S W E AV E T H E VA L U E S A N D M I S S I O N I N T O E V E RY A S P E C T O F D E PA R T M E N TA L O P E R AT I O N S . I N R E S P O N S E , E M P L O Y E E S B E C O M E I N C R E A S I N G LY PA S S I O N AT E A N D E N T H U S I A S T I C A B O U T T H E M . ! S T U D Y A F T E R S T U D Y S H O W S T H AT C O R E VA L U E S D R I V E E M P L O Y E E E N G A G E M E N T A N D C O R P O R AT E C U LT U R E ; I N T U R N , T H AT E N G A G E M E N T A N D C U LT U R E D R I V E P E R F O R M A N C E .
  • 18. I N S P I R E Y O U R E M P L O Y E E S Being an extraordinary boss means inspiring your employees to reach for greatness. Commit to putting the 7 Secrets in place, and your employees will do their work with pride and increase their dedication to your business and your customers. Remarkable leadership is easily within your grasp and you can begin to make changes today. As a result of creating a fantastic workplace with engaged employees, your company will accelerate! Photo: The Office / National Broadcasting Company
  • 19. Your complete guide to planning! and running a business. Original article: http://articles.bplans.com/7-secrets-to-being-an-extraordinary-boss/