The document discusses building foundations for business agility. It notes that most transformation programs and software development efforts fail to adapt to changing market conditions. It explores agile principles from approaches like Scrum, Kanban, and eXtreme Programming that focus on understanding business needs and team dynamics. The document emphasizes that developing agility requires a mindset shift beyond just rules or processes to consider sociological and complexity factors. It outlines challenges of a volatile, uncertain, complex and ambiguous (VUCA) world and defines enterprise agility as an organization's ability to constantly adapt to new markets without compromising its health. It proposes that agility improvement consider people's needs across five types of agility and eight key areas while ensuring sustainability.

1. HOTEL EUROPE, October 19th, 2019
Building the right foundations
for Business Agility
ERICH R. BÜHLER

2. HOTEL EUROPE, October 19th, 2019

3. HOTEL EUROPE, October 19th, 2019
70 % of transformation programs fail
McKinsey Consulting
92% of programs fail to generate the
capability to adapt to changing
market conditions
State of Agile Survey 2018 (version ONE)

4. HOTEL EUROPE, October 19th, 2019
Helping with change is different than
managing software

5. HOTEL EUROPE, October 19th, 2019
Most people don’t have serious skills
about change

6. This is URUGUAY
This is NOT URUGUAY

7. #LeadingExponentialChange

8. #LeadingExponentialChange

9. Me
#LeadingExponentialChange
Daddy

10. Object Oriented
Design
• Just need to follow
some rules
• People with same
mindset
#LeadingExponentialChange

11. Object Oriented
Design
• Just need to follow
some rules
• People with same
mindset
#LeadingExponentialChange

12. eXtremme Programming
• Some principles
• Understand how teams
work
Object Oriented
Design
• Just need to follow
some rules
• People with same
mindset
#LeadingExponentialChange

13. #LeadingExponentialChange
Object Oriented
Design
• Just need to follow
some rules
• People with same
mindset
eXtremme Programming
• Some principles
• Understand how teams
work

14. #LeadingExponentialChange
eXtremme Programming
• Some principles
• Understand how teams
work
Object Oriented
Design
• Just need to follow
some rules
• People with same
mindset

15. eXtremme Programming
• Some principles
• Understand how teams
work
Object Oriented
Design
• Just need to follow
some rules
• People with same
mindset
#LeadingExponentialChange

16. eXtremme Programming
• Some principles
• Understand how teams
work
Object Oriented
Design
• Just need to follow
some rules
• People with same
mindset
Scrum/Kanban
• Understand business value flow
• Interactions of teams and
company
• Values
#LeadingExponentialChange

17. #LeadingExponentialChange
Scrum/Kanban
• Understand business value flow
• Interactions of teams and
company
• Values
eXtremme Programming
• Some principles
• Understand how teams
work
Object Oriented
Design
• Just need to follow
some rules
• People with same
mindset

18. Object Oriented
Design
• Just need to follow
some rules
• People with same
mindset
eXtremme Programming
• Some principles
• Understand how teams
work
Scrum/Kanban
• Understand flow
• Interactions of teams
and company
• Values
#LeadingExponentialChange

19. Agile
• Mindset
• Sociology
• Complexity
Object Oriented
Design
• Just need to follow
some rules
• People with same
mindset
eXtremme Programming
• Some principles
• Understand how teams
work
Scrum/Kanban
• Understand flow
• Interactions of teams
and company
• Values
#LeadingExponentialChange

20. Agile
• Mindset
• Sociology
• Complexity
Scrum/Kanban
• Understand flow
• Interactions of teams
and company
• Values
Building
the right
thing?
WHY
Building at
the right
speed?
HOW
Lost market opportunity
Limited
Customer
Focus
Poor
Quality
Object Oriented
Design
• Just need to follow
some rules
• People with same
mindset
eXtremme Programming
• Some principles
• Understand how teams
work
Agile
Building
the thing
right?
WHATA
#LeadingExponentialChange

21. Building
the right
thing?
Building
the thing
right?
Building at
the right
speed?
A
NET PROMOTER SCORE
CLIENT HAPPINESS
Etc
DEFECTS OR BUGS
ANY KIND OF
REWORK
TIME TO RECOVERY
LEAD TIME
ORGANIZATIONAL HEALTH
TIME TO ADAPT
TIME TO INNOVATE #LeadingExponentialChange

22. Object Oriented
Design
• Just need to follow
some rules
• People with same
mindset
eXtremme Programming
• Some principles
• Understand how teams
work
Scrum/Kanban
• Understand flow
• Interactions of teams
and company
• Values
Agile
• Mindset
• Sociology
• Complexity
#LeadingExponentialChange

23. Scrum/Kanban
• Understand flow
• Interactions of teams
and company
• Values
ClientI.T.Other AreasMARKETING
Object Oriented
Design
• Just need to follow
some rules
• People with same
mindset
eXtremme Programming
• Some principles
• Understand how teams
work
Agile
• Mindset
• Sociology
• Complexity
#LeadingExponentialChange

24. Object Oriented
Design
• Just need to follow
some rules
• People with same
mindset
eXtremme Programming
• Some principles
• Understand how teams
work
Scrum/Kanban
• Understand flow
• Interactions of teams
and company
• Values
Agile
• Mindset
• Sociology
• Complexity
Enterprise Agility
• New Organizational theories
• Budgeting, creating value at
different levels, value streams#LeadingExponentialChange

25. Living in a VUCA World
VUCA
Volatility
Rate, magnitude of
change increases
Uncertainty
Past is poor predictor
of future events
Complexity
Events are
interrelated, cause-
effect relationship
unclear
Ambiguity
Lack of clarity,
Multiple shades of
grays
#LeadingExponentialChange

26. Object Oriented
Design
• Just need to follow
some rules
• People with same
mindset
eXtremme Programming
• Some principles
• Understand how teams
work
Scrum/Kanban
• Understand flow
• Interactions of teams
and company
• Values
Agile
• Mindset
• Sociology
• Complexity
Enterprise Agility
• New Organizational theories
• Budgeting, creating value at
different levels, value streams
Different
knowledge
than I.T.
#LeadingExponentialChange

27. Enterprise Agility
Capacity for the organization to constantly adapt
to new market conditions and to create a
competitive advantage without impacting on its
organizacional health
#LeadingExponentialChange

28. ?
?
?
?
o Devops
o Testing
o Scrum
o Etc
o Lean procedures
o Collective creation of processes,
roles, rewards, etc
o Adjust strategy, budget and
products or flows when market
changes radically
o How people connect
o Physical environment
o Able to reframe problems
and lead
o Increase neuroplasticity
Five types of Agility
#LeadingExponentialChange

29. #LeadingExponentialChange
Five types of Agility
A , B, C
D, E, F, G
H, I, J, K, L
M, N, O, P, Q, R
S, T, U, V, W, X, Y, Z

30. 4 minutes

31. 3 minutes

32. 2 minutes

33. 1 minutes

34. STOP

35. #LeadingExponentialChange
Five types of Agility
Improvements Backlog

36. People want
to build a
different
physical space
People want to
create a clear
Vision and mission
People want to have
structures that
support their change
and fails
People want to
decrease
complexity
People want
to Build
community
People want to
Provide & share
new ways of
leadership
People want to
use iterative
budgeting
models
Identify
needs
1
2
3
5
6
7
8
(Agile) Build the right
thing, the thing right,
at the right speed
4
#LeadingExponentialChange

37. HOTEL EUROPE, October 19th, 2019
Most people don’t have serious skills
about change

38. Enterprise Agility
Capacity for the organization to constantly adapt
to new market conditions and to create a
competitive advantage without impacting on its
organizacional health
#LeadingExponentialChange
Consider the 8
areas to improve and
meassure
Consider the 5 types of agility
Make sure it’s
sustainable

39. HOTEL EUROPE, October 19th, 2019
THANK YOU!

40. HOTEL EUROPE, October 19th, 2019