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EMBU: We Go Further
Business Insights
CFO Event Serbia/ Croatia
Market Insight
25/11/2015
2
March 2013January 2013 May 2014
BUSINESS
INSIGHTS
2016
PREVIEW
Sample profile: coverage
3
25/11/2015
25/11/2015
Nigeria
Kazakhstan
Croatia
Morocco
Romania
KSA
UAE
Turkey
Slovenia
South Africa
1,000 interviews
400 in Central and Eastern Europe*
49% decision makers and influencers,
51% end users
* Croatia, Kazakhstan, Romania, Slovenia
Sample profile: size and sector
25/11/2015
4
Number of employees
1 to 19
25%
20-49
19%
50-99
10%
100-199
15%
200-499
11%
500-999
6%
1,000-
2,499
5%
2,500+
9%
Base: All (1000)
Industry
Base: All (1000)
Manufacturing
16%
Utilities
3%
Post &
Telecoms
5%
Retail &
Wholesale
15%Business
Services &
Finance
25%
Education
12%
Health
9%
Mktg, Comms, Creative
4%
Charity & Public Sector
5% Government
4%
Sample profile: departments and decision-making authority
25/11/2015
5
Job function and department Decision-making
I make the final
decision, either on
my own or with
others
19%
I recommend to the
decision-maker what
technology to buy
30%
I am asked my
opinion, but have
only limited
influence
34%
I have no influence or
involvement at all
17%
14%
12%
6%
6%
12%
3%
11%
11%
3%
22%
Senior / General…
Sales
Marketing
Communications / Media /…
Accounts and Finance
Legal
HR/ Personnel
Operations / Supply Chain
Facilities
Other
A5 And which department do you work in? Base = 941
Why do you print in colour?
Is your company considering an MPS solution?
What % of documents are digitised?
How aware are you of the cost of printing?
What wider technology trends do you see as having an impact on your
company in the next 1-2 years?
Insights
Your voice
62% have no idea of
cost of printing
Buyer Vs User (across Emerging Markets)
25/11/2015
746% No firm idea
of printing costs
78% allow BYOD
38%
Plan to spend more in
the future on Print
related technology
50% of user that cannot use own
device would see value
49%
say MFP has improved
productivity greatly
(Smartphone 46%)
Buyer User
Printing Scanning
16% Say printers are “critical” in
enabling them to do their job
Technology in the workplace (CCEE)
25/11/2015
8
Only 7% say they would not be inconvenienced if they suddenly had no access
to printers, copiers and scanners
31% Say printers are “critical” in
enabling them to do their job
How important is the role technology plays in today’s working environment?
Essential to a large proportion of end users:
Working styles + Future technology (CCEE)
25/11/2015
21%Decision makers plan to
spend more in the future
on print related technology
10
Insights
Do you measure print costs?
Stefan
Decision Maker
50%
Measure print costs in Central and
Eastern Europe
19%
Measuring cost to a user level in
Slovenia
11
Insights
Does your company have
An MPS Solution?
Stefan
Decision Maker
68%
Do not have an MPS solution yet in
Emerging Markets
78%
Do not have an MPS solution yet in
Central and Eastern Europe
Purchasing Decisions
25/11/2015
12
Perceived benefits: time savings
and stress-free device management
(handled by professionals)
78% do not have
an MPS solution

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24. ICV Srbija sastanak, 18.11.2015 - Pozicija CFO u modernoj kompaniji, Nikola Pavlović,Business Development Manager, Canon Srbija

  • 1. EMBU: We Go Further Business Insights CFO Event Serbia/ Croatia
  • 2. Market Insight 25/11/2015 2 March 2013January 2013 May 2014 BUSINESS INSIGHTS 2016 PREVIEW
  • 3. Sample profile: coverage 3 25/11/2015 25/11/2015 Nigeria Kazakhstan Croatia Morocco Romania KSA UAE Turkey Slovenia South Africa 1,000 interviews 400 in Central and Eastern Europe* 49% decision makers and influencers, 51% end users * Croatia, Kazakhstan, Romania, Slovenia
  • 4. Sample profile: size and sector 25/11/2015 4 Number of employees 1 to 19 25% 20-49 19% 50-99 10% 100-199 15% 200-499 11% 500-999 6% 1,000- 2,499 5% 2,500+ 9% Base: All (1000) Industry Base: All (1000) Manufacturing 16% Utilities 3% Post & Telecoms 5% Retail & Wholesale 15%Business Services & Finance 25% Education 12% Health 9% Mktg, Comms, Creative 4% Charity & Public Sector 5% Government 4%
  • 5. Sample profile: departments and decision-making authority 25/11/2015 5 Job function and department Decision-making I make the final decision, either on my own or with others 19% I recommend to the decision-maker what technology to buy 30% I am asked my opinion, but have only limited influence 34% I have no influence or involvement at all 17% 14% 12% 6% 6% 12% 3% 11% 11% 3% 22% Senior / General… Sales Marketing Communications / Media /… Accounts and Finance Legal HR/ Personnel Operations / Supply Chain Facilities Other A5 And which department do you work in? Base = 941
  • 6. Why do you print in colour? Is your company considering an MPS solution? What % of documents are digitised? How aware are you of the cost of printing? What wider technology trends do you see as having an impact on your company in the next 1-2 years? Insights Your voice
  • 7. 62% have no idea of cost of printing Buyer Vs User (across Emerging Markets) 25/11/2015 746% No firm idea of printing costs 78% allow BYOD 38% Plan to spend more in the future on Print related technology 50% of user that cannot use own device would see value 49% say MFP has improved productivity greatly (Smartphone 46%) Buyer User
  • 8. Printing Scanning 16% Say printers are “critical” in enabling them to do their job Technology in the workplace (CCEE) 25/11/2015 8 Only 7% say they would not be inconvenienced if they suddenly had no access to printers, copiers and scanners 31% Say printers are “critical” in enabling them to do their job How important is the role technology plays in today’s working environment? Essential to a large proportion of end users:
  • 9. Working styles + Future technology (CCEE) 25/11/2015 21%Decision makers plan to spend more in the future on print related technology
  • 10. 10 Insights Do you measure print costs? Stefan Decision Maker 50% Measure print costs in Central and Eastern Europe 19% Measuring cost to a user level in Slovenia
  • 11. 11 Insights Does your company have An MPS Solution? Stefan Decision Maker 68% Do not have an MPS solution yet in Emerging Markets 78% Do not have an MPS solution yet in Central and Eastern Europe
  • 12. Purchasing Decisions 25/11/2015 12 Perceived benefits: time savings and stress-free device management (handled by professionals) 78% do not have an MPS solution