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Trade Marketing Automation
Trade Promotion Management Model


                                          Customer data
                                           management



                              Business process      Report and
                               management            Analytics



                        Trade marketing          Activity management (territory
                                                  managers, sales representatives,
                         management                      merchandisers)



                             Document                                           Management and
    Sales forecasting                            Product life cycle
                          management and                                       complex analyses of
    and management                                 management
                            settlements                                         distributor reports
Trade Promotion Management Model


                                          Customer data
                                           management



                              Business process      Report and
                               management            analytics



                        Trade marketing          Activity management (territory
                                                         managers, sales
                         management               representatives, merchandisers)



                             Document                                           Management and
    Sales forecasting                            Product life cycle
                          management and                                       complex analysis of
    and management                                 management
                            settlements                                        distributor reports
Single Database of Distribution Networks and Retail Chains


•   Creating tools for quick and easy market segmentation -
    selecting retail chains and distributors for targeted marketing
    campaigns

•   Registering up-to-date information on categories of retail
    chains and distributors calculated according to different
    parameters

•   Registering and managing organizational structures and
    relations between distributors, groups of retail chains and
    sales points

•   Allocation of retail chains and distributors to specific region,
    territory and regional manager

•   Management of assortment matrix and product hierarchy,
    identifying categories, brands, products targeted for
    marketing campaigns

•   Classification and management of discounts, quota, bonus
    systems and incentive schemes within marketing campaigns
Hierarchy Structure Management

                           Manufacturer
                           Alfa Business




       Distributors                                             Retail Chains
                          Territory



       Distributor 1                           Retail Chain 1                   Retail Chain 2


       Distributor 2
                                               Sales outlet 1                   Sales outlet 1

       Distributor 3
                                               Sales outlet 2                   Sales outlet 2

           …                                        …                               …

                 Shop 1               Shop 2
Single Database of Distribution Networks and Retail Chains
Trade Promotion Management Model


                                          Customer data
                                           management



                              Business process      Report and
                               management            analytics



                        Trade marketing          Activity management (territory
                                                  managers, sales representatives,
                         management                      merchandisers)



                             Document                                           Management and
    Sales forecasting                            Product life cycle
                          management and                                       complex analysis of
    and management                                 management
                            settlements                                        distributor reports
Budgeting and Resource Management

•   System of trade-marketing budget distribution, allocation
    budgets to regions, retail chains and distributors

•   Automation of process of trade marketing budget distribution
    and approval:

     •   Notification system and automatic start of approval
         process according to schedule of marketing budget
         planning cycles

     •   System of notifications if any deviation from planned
         indexes have been registered

•   Real-time budget management:
     •   Monitor all expenses

     •   Alert in case of budget overrun

     •   Real-time amendments to the budget
Marketing Activities Planning

•   Planning marketing campaigns and activities within allocated
    budgets locally, management of product layout schemes and
    POS-materials
•   Managing activities of regional managers within the approval
    processes on marketing activities that will be held at retail
    chains
•   Negotiating and approving marketing campaigns and
    promotion action plan
•   System of notifications of regional managers on budget and
    plan updates
•   Automatic start of processes that monitor marketing
    campaigns and budget
Marketing Activities Planning
Trade Promotion Management Model


                                          Customer data
                                           management



                              Business process      Report and
                               management            analytics



                        Trade marketing          Activity management (territory
                                                  managers, sales representatives,
                         management                      merchandisers)



                             Document                                           Management and
    Sales forecasting                            Product life cycle
                          management and                                       complex analysis of
    and management                                 management
                            settlements                                        distributor reports
Sales forecasting and management

•   Forecasting the sales volume increase during marketing
    campaigns, post campaign reduce of sales, volume of sales
    within the next reporting period

•   Planning total volumes of sales and efficiency of marketing
    campaigns and promotional actions

•   Sales planning within regions, retail chains, distributors,
    brands, products (primary and secondary sales)

•   Marketing campaigns and promotions management,
    feedback from regional managers on conduction processes

•   Control of KPI fulfillment

•   Management of settlements with distributors and retail
    chains within held marketing campaigns

•   Integration with third-party systems (optional)
Trade Promotion Management Model


                                          Customer data
                                           management



                              Business process      Report and
                               management            analytics



                        Trade marketing          Activity management (territory
                                                  managers, sales representatives,
                         management                      merchandisers)



                             Document                                           Management and
    Sales forecasting                            Product life cycle
                          management and                                       complex analysis of
    and management                                 management
                            settlements                                        distributor reports
Settlements and Efficiency Evaluation

•   Calculation and accomplishments of settlements with
    distributors and retails chains
•   Collecting and forming statistics on marketing campaigns
•   Evaluation of efficiency of marketing campaigns in different
    dimensions: by categories/brands/products: regions; retail
    chains, distributors, primary and secondary sales; marketing
    campaigns etc.
•   Plan-to-fact analyses of budget spending, sales volumes
    etc.
•   Evaluating share of the Company in distribution channel
    before, during and after marketing campaigns
Settlements
Trade Promotion Management Model


                                          Customer data
                                           management



                              Business process      Report and
                               management            analytics



                        Trade marketing          Activity management (territory
                                                  managers, sales representatives,
                         management                      merchandisers)



                             Document                                           Management and
    Sales forecasting                            Product life cycle
                          management and                                       complex analysis of
    and management                                 management
                            settlements                                        distributor reports
Activities Management

•   Control manager’s activities distantly
•   System of automatic notifications and task appointments for
    registering the results of marketing campaign/activities
    results, budget approvals etc.
•   Delegating tasks and fulfillment control
•   Notification system on overdue tasks
•   Automatic task generation according to business processes
Tasks Appointment and Fulfillment Control
Remote Work

•   On-line and Off-line applications for mobile devices
•   Real-time database synchronization
•   Remote access to required information
•   Protection of sensitive customer data, role-based access to
    information
Remote Work
Trade Promotion Management Model


                                          Customer data
                                           management



                              Business process      Report and
                               management            analytics



                        Trade marketing          Activity management (territory
                                                  managers, sales representatives,
                         management                      merchandisers)



                             Document                                           Management and
    Sales forecasting                            Product life cycle
                          management and                                       complex analysis of
    and management                                 management
                            settlements                                        distributor reports
Business Process Management

•   Create and execute processes on-the-fly
•   Monitor process execution and optimize processes in a
    consistent way
•   Set actions and conditions that trigger notifications and tasks
•   Shift routine tasks from employees to the system
•   Define various scenarios in a process diagram
•   Set conditions that can start a process automatically
Business Process Management
Trade Promotion Management Model


                                          Customer data
                                           management



                              Business process      Report and
                               management            analytics



                        Trade marketing          Activity management (territory
                                                  managers, sales representatives,
                         management                      merchandisers)



                             Document                                           Management and
    Sales forecasting                            Product life cycle
                          management and                                       complex analysis of
    and management                                 management
                            settlements                                        distributor reports
Report and analytics

•   User tools for modeling different charts and reports
•   All information can be represented in:
     •   Diagrams
     •   Tables
     •   Pivot tables
•   Customizing dashboards in different ways to display key
    real-time data and restrict access according to roles
•   Usage of OLAP-cubes to analyze data
•   Control of quantitative and qualitative KPI
Analytics
Trade Promotion Management Model


                                          Customer data
                                           management



                              Business process      Report and
                               management            analytics



                        Trade marketing          Activity management (territory
                                                  managers, sales representatives,
                         management                      merchandisers)



                             Document                                           Management and
    Sales forecasting                            Product life cycle
                          management and                                       complex analysis of
    and management                                 management
                            settlements                                        distributor reports
Product life cycle management

•   Listing products in system
•   Managing listed SKU for each outlet
•   Planning marketing activities in different categories, brands,
    specific products
•   Registering and keeping data on sales volumes before,
    during and after marketing campaigns and activities
•   Set products that are similar to new products and products
    that are not in production
•   Managing promo prices, discounts and special prices for
    specific customer within fixed period of time
Trade Promotion Management Model


                                          Customer data
                                           management



                              Business process      Report and
                               management            analytics



                        Trade marketing          Activity management (territory
                                                  managers, sales representatives,
                         management                      merchandisers)



                             Document                                           Management and
    Sales forecasting                            Product life cycle
                          management and                                       complex analysis of
    and management                                 management
                            settlements                                        distributor reports
Complex analytics of distributor reports


•   Automatic import and consolidation of distributors’ reports in
    system according to templates
•   Plan-to-actual sales analysis in different dimensions:
    products, categories, outlets
•   Notification system on delayed report, automatic sending
    notifications to distributors
•   Registering and keeping data on volumes of sales of
    distributors and sales outlets, comparing different periods
Import of Distributors’ Reports
UK phone: +44 (20) 8816 8320
 USA phone: +1 (347) 809 33 60
Development
     Center: +38 (044) 496 24 50


Portland House, Bressenden Place,
London SW1E 5RS

info@bpmonline.com
support@bpmonline.com
sales@bpmonline.com

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CRM for food production

  • 2. Trade Promotion Management Model Customer data management Business process Report and management Analytics Trade marketing Activity management (territory managers, sales representatives, management merchandisers) Document Management and Sales forecasting Product life cycle management and complex analyses of and management management settlements distributor reports
  • 3. Trade Promotion Management Model Customer data management Business process Report and management analytics Trade marketing Activity management (territory managers, sales management representatives, merchandisers) Document Management and Sales forecasting Product life cycle management and complex analysis of and management management settlements distributor reports
  • 4. Single Database of Distribution Networks and Retail Chains • Creating tools for quick and easy market segmentation - selecting retail chains and distributors for targeted marketing campaigns • Registering up-to-date information on categories of retail chains and distributors calculated according to different parameters • Registering and managing organizational structures and relations between distributors, groups of retail chains and sales points • Allocation of retail chains and distributors to specific region, territory and regional manager • Management of assortment matrix and product hierarchy, identifying categories, brands, products targeted for marketing campaigns • Classification and management of discounts, quota, bonus systems and incentive schemes within marketing campaigns
  • 5. Hierarchy Structure Management Manufacturer Alfa Business Distributors Retail Chains Territory Distributor 1 Retail Chain 1 Retail Chain 2 Distributor 2 Sales outlet 1 Sales outlet 1 Distributor 3 Sales outlet 2 Sales outlet 2 … … … Shop 1 Shop 2
  • 6. Single Database of Distribution Networks and Retail Chains
  • 7. Trade Promotion Management Model Customer data management Business process Report and management analytics Trade marketing Activity management (territory managers, sales representatives, management merchandisers) Document Management and Sales forecasting Product life cycle management and complex analysis of and management management settlements distributor reports
  • 8. Budgeting and Resource Management • System of trade-marketing budget distribution, allocation budgets to regions, retail chains and distributors • Automation of process of trade marketing budget distribution and approval: • Notification system and automatic start of approval process according to schedule of marketing budget planning cycles • System of notifications if any deviation from planned indexes have been registered • Real-time budget management: • Monitor all expenses • Alert in case of budget overrun • Real-time amendments to the budget
  • 9. Marketing Activities Planning • Planning marketing campaigns and activities within allocated budgets locally, management of product layout schemes and POS-materials • Managing activities of regional managers within the approval processes on marketing activities that will be held at retail chains • Negotiating and approving marketing campaigns and promotion action plan • System of notifications of regional managers on budget and plan updates • Automatic start of processes that monitor marketing campaigns and budget
  • 11. Trade Promotion Management Model Customer data management Business process Report and management analytics Trade marketing Activity management (territory managers, sales representatives, management merchandisers) Document Management and Sales forecasting Product life cycle management and complex analysis of and management management settlements distributor reports
  • 12. Sales forecasting and management • Forecasting the sales volume increase during marketing campaigns, post campaign reduce of sales, volume of sales within the next reporting period • Planning total volumes of sales and efficiency of marketing campaigns and promotional actions • Sales planning within regions, retail chains, distributors, brands, products (primary and secondary sales) • Marketing campaigns and promotions management, feedback from regional managers on conduction processes • Control of KPI fulfillment • Management of settlements with distributors and retail chains within held marketing campaigns • Integration with third-party systems (optional)
  • 13. Trade Promotion Management Model Customer data management Business process Report and management analytics Trade marketing Activity management (territory managers, sales representatives, management merchandisers) Document Management and Sales forecasting Product life cycle management and complex analysis of and management management settlements distributor reports
  • 14. Settlements and Efficiency Evaluation • Calculation and accomplishments of settlements with distributors and retails chains • Collecting and forming statistics on marketing campaigns • Evaluation of efficiency of marketing campaigns in different dimensions: by categories/brands/products: regions; retail chains, distributors, primary and secondary sales; marketing campaigns etc. • Plan-to-fact analyses of budget spending, sales volumes etc. • Evaluating share of the Company in distribution channel before, during and after marketing campaigns
  • 16. Trade Promotion Management Model Customer data management Business process Report and management analytics Trade marketing Activity management (territory managers, sales representatives, management merchandisers) Document Management and Sales forecasting Product life cycle management and complex analysis of and management management settlements distributor reports
  • 17. Activities Management • Control manager’s activities distantly • System of automatic notifications and task appointments for registering the results of marketing campaign/activities results, budget approvals etc. • Delegating tasks and fulfillment control • Notification system on overdue tasks • Automatic task generation according to business processes
  • 18. Tasks Appointment and Fulfillment Control
  • 19. Remote Work • On-line and Off-line applications for mobile devices • Real-time database synchronization • Remote access to required information • Protection of sensitive customer data, role-based access to information
  • 21. Trade Promotion Management Model Customer data management Business process Report and management analytics Trade marketing Activity management (territory managers, sales representatives, management merchandisers) Document Management and Sales forecasting Product life cycle management and complex analysis of and management management settlements distributor reports
  • 22. Business Process Management • Create and execute processes on-the-fly • Monitor process execution and optimize processes in a consistent way • Set actions and conditions that trigger notifications and tasks • Shift routine tasks from employees to the system • Define various scenarios in a process diagram • Set conditions that can start a process automatically
  • 24. Trade Promotion Management Model Customer data management Business process Report and management analytics Trade marketing Activity management (territory managers, sales representatives, management merchandisers) Document Management and Sales forecasting Product life cycle management and complex analysis of and management management settlements distributor reports
  • 25. Report and analytics • User tools for modeling different charts and reports • All information can be represented in: • Diagrams • Tables • Pivot tables • Customizing dashboards in different ways to display key real-time data and restrict access according to roles • Usage of OLAP-cubes to analyze data • Control of quantitative and qualitative KPI
  • 27. Trade Promotion Management Model Customer data management Business process Report and management analytics Trade marketing Activity management (territory managers, sales representatives, management merchandisers) Document Management and Sales forecasting Product life cycle management and complex analysis of and management management settlements distributor reports
  • 28. Product life cycle management • Listing products in system • Managing listed SKU for each outlet • Planning marketing activities in different categories, brands, specific products • Registering and keeping data on sales volumes before, during and after marketing campaigns and activities • Set products that are similar to new products and products that are not in production • Managing promo prices, discounts and special prices for specific customer within fixed period of time
  • 29. Trade Promotion Management Model Customer data management Business process Report and management analytics Trade marketing Activity management (territory managers, sales representatives, management merchandisers) Document Management and Sales forecasting Product life cycle management and complex analysis of and management management settlements distributor reports
  • 30. Complex analytics of distributor reports • Automatic import and consolidation of distributors’ reports in system according to templates • Plan-to-actual sales analysis in different dimensions: products, categories, outlets • Notification system on delayed report, automatic sending notifications to distributors • Registering and keeping data on volumes of sales of distributors and sales outlets, comparing different periods
  • 32. UK phone: +44 (20) 8816 8320 USA phone: +1 (347) 809 33 60 Development Center: +38 (044) 496 24 50 Portland House, Bressenden Place, London SW1E 5RS info@bpmonline.com support@bpmonline.com sales@bpmonline.com