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OPOWER CONFIDENTIAL: DO NOT DISTRIBUTE
Personalization Through
Load Curve Analysis
OPOWER CONFIDENTIAL: DO NOT DISTRIBUTE
Yearly archetypes
MONTHLY ELECTRIC USAGE

KWh
Winter peak
Summer peak
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
OPOWER CONFIDENTIAL: DO NOT DISTRIBUTE
Nancy is a winter peaker
NANCY 2014 MONTHLY ELECTRIC USAGE KWh
0
500
1,000
1,500
2,000
Jan Feb Mar Apr May June July Aug Sep Oct Nov Dec
But there’s more …
OPOWER CONFIDENTIAL: DO NOT DISTRIBUTE
Nancy has a smart meter!
OPOWER CONFIDENTIAL: DO NOT DISTRIBUTE
Daily data provides a peak under the hood
NANCY 2014 DAILY ELECTRIC USAGE
0
23
45
68
90
1/2/2018 2/2/2018 3/5/2018 4/5/2018 5/6/2018 6/6/2018 7/7/2018 8/7/2018 9/7/2018 10/8/2018 11/8/2018 12/9/2018
Summer Vacation!
On her way to a
massive Dec bill,
till she went on
holiday
OPOWER CONFIDENTIAL: DO NOT DISTRIBUTE
Hourly data opens a window into how she lives
NANCY 2014 WEEKDAY HOURLY USAGE
0
200
400
600
800
0:00 AM 2:00 AM 4:00 AM 6:00 AM 8:00 AM 10:00 AM 12:00 PM 2:00 PM 4:00 PM 6:00 PM 8:00 PM 10:00 PM
Someone is often
home during the
day….
Her house gets
going about 7am
…but they’re most active
7-11pm (eat dinner ~9pm!)
OPOWER CONFIDENTIAL: DO NOT DISTRIBUTE
Profiling every customer …
FOR A 1M HOUSEHOLD UTILITY
2 minutes /
Household
1M
Households
961
years
OPOWER CONFIDENTIAL: DO NOT DISTRIBUTE
Smart Meter Data
8
OPOWER CONFIDENTIAL: DO NOT DISTRIBUTE
Load Curves – All Customers
9
OPOWER CONFIDENTIAL: DO NOT DISTRIBUTE
Load Curves – After Clustering
10
OPOWER CONFIDENTIAL: DO NOT DISTRIBUTE
Load Curves – Cluster Centroids
11
OPOWER CONFIDENTIAL: DO NOT DISTRIBUTE
Enter the AMI archetypes
Steady Eddies
Daytimers
Night Owls
0.00 4.00 8.00 12.00 16.00 20.00 24.00
3%
Proportionofusage

ineachhour
4%
5%
6%
Hour of the day
0.00 4.00 8.00 12.00 16.00 20.00 24.00
3%
Proportionofusage

ineachhour
4%
5%
6%
Hour of the day
0.004.00 8.00 12.00 16.00 20.00 24.00
3%
Proportionofusage

ineachhour
4%
5%
6%
Hour of the day
Evening Peakers
0.00 4.00 8.00 12.00 16.00 20.00 24.00
3%
Proportionofusage

ineachhour
4%
5%
6%
Hour of the day
Twin Peaks
0.00 4.00 8.00 12.00 16.00 20.00 24.00
3%
Proportionofusage

ineachhour
4%
5%
6%
Hour of the day
OPOWER CONFIDENTIAL: DO NOT DISTRIBUTE
Load Curves – “Twin Peaks” Archetype
13
Twin Peaks
0.00 4.00 8.00 12.00 16.00 20.00 24.00
3%
Proportionofusage

ineachhour
4%
5%
6%
Hour of the day
OPOWER CONFIDENTIAL: DO NOT DISTRIBUTE
Load Curves – “Steady Eddies” Archetype
14
Steady Eddies
0.00 4.00 8.00 12.00 16.00 20.00 24.00
3%
Proportionofusage

ineachhour
4%
5%
6%
Hour of the day
OPOWER CONFIDENTIAL: DO NOT DISTRIBUTE
Load Curves – “Evening Peakers” Archetype
15
Evening Peakers
0.00 4.00 8.00 12.00 16.00 20.00 24.00
3%
Proportionofusage

ineachhour
4%
5%
6%
Hour of the day
OPOWER CONFIDENTIAL: DO NOT DISTRIBUTE
Load Curves – “Night Owls” Archetype
16
Night Owls
0.00 4.00 8.00 12.00 16.00 20.00 24.00
3%
Proportionofusage

ineachhour
4%
5%
6%
Hour of the day
OPOWER CONFIDENTIAL: DO NOT DISTRIBUTE
Load Curves – “Daytimers” Archetype
17
Daytimers
0.00 4.00 8.00 12.00 16.00 20.00 24.00
3%
Proportionofusage

ineachhour
4%
5%
6%
Hour of the day
OPOWER CONFIDENTIAL: DO NOT DISTRIBUTE
Load Curves – Weekday vs. Weekend
18
Most common weekday
archetypes
Most common weekend
archetypes
OPOWER CONFIDENTIAL: DO NOT DISTRIBUTE
Segment Customers
OPOWER CONFIDENTIAL: DO NOT DISTRIBUTE
Target Messaging: Afternoon Peakers
This is an alert from UtilCo: Tomorrow,
Wednesday, July 10th is a peak day.
From 2 PM to 7 PM join UtilCo
customers by reducing your electric use.
Simple ways to save on peak days
include postponing dishwashing and
other large appliance use until the peak
day is over. Thank you for helping us
save! To opt out of phone alerts, press 9.
OPOWER CONFIDENTIAL: DO NOT DISTRIBUTE
Drive Improved Personalization
Help drive acceptance of neighbour comparison
vision
OPOWER CONFIDENTIAL: DO NOT DISTRIBUTE
Drive Improved Personalization
Recommendations tailored to profile type
vision

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Cut on burning your dinosaurs, dude — Vadim Kuzmenko (Tech Stage)

  • 1. OPOWER CONFIDENTIAL: DO NOT DISTRIBUTE Personalization Through Load Curve Analysis
  • 2. OPOWER CONFIDENTIAL: DO NOT DISTRIBUTE Yearly archetypes MONTHLY ELECTRIC USAGE
 KWh Winter peak Summer peak Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
  • 3. OPOWER CONFIDENTIAL: DO NOT DISTRIBUTE Nancy is a winter peaker NANCY 2014 MONTHLY ELECTRIC USAGE KWh 0 500 1,000 1,500 2,000 Jan Feb Mar Apr May June July Aug Sep Oct Nov Dec But there’s more …
  • 4. OPOWER CONFIDENTIAL: DO NOT DISTRIBUTE Nancy has a smart meter!
  • 5. OPOWER CONFIDENTIAL: DO NOT DISTRIBUTE Daily data provides a peak under the hood NANCY 2014 DAILY ELECTRIC USAGE 0 23 45 68 90 1/2/2018 2/2/2018 3/5/2018 4/5/2018 5/6/2018 6/6/2018 7/7/2018 8/7/2018 9/7/2018 10/8/2018 11/8/2018 12/9/2018 Summer Vacation! On her way to a massive Dec bill, till she went on holiday
  • 6. OPOWER CONFIDENTIAL: DO NOT DISTRIBUTE Hourly data opens a window into how she lives NANCY 2014 WEEKDAY HOURLY USAGE 0 200 400 600 800 0:00 AM 2:00 AM 4:00 AM 6:00 AM 8:00 AM 10:00 AM 12:00 PM 2:00 PM 4:00 PM 6:00 PM 8:00 PM 10:00 PM Someone is often home during the day…. Her house gets going about 7am …but they’re most active 7-11pm (eat dinner ~9pm!)
  • 7. OPOWER CONFIDENTIAL: DO NOT DISTRIBUTE Profiling every customer … FOR A 1M HOUSEHOLD UTILITY 2 minutes / Household 1M Households 961 years
  • 8. OPOWER CONFIDENTIAL: DO NOT DISTRIBUTE Smart Meter Data 8
  • 9. OPOWER CONFIDENTIAL: DO NOT DISTRIBUTE Load Curves – All Customers 9
  • 10. OPOWER CONFIDENTIAL: DO NOT DISTRIBUTE Load Curves – After Clustering 10
  • 11. OPOWER CONFIDENTIAL: DO NOT DISTRIBUTE Load Curves – Cluster Centroids 11
  • 12. OPOWER CONFIDENTIAL: DO NOT DISTRIBUTE Enter the AMI archetypes Steady Eddies Daytimers Night Owls 0.00 4.00 8.00 12.00 16.00 20.00 24.00 3% Proportionofusage
 ineachhour 4% 5% 6% Hour of the day 0.00 4.00 8.00 12.00 16.00 20.00 24.00 3% Proportionofusage
 ineachhour 4% 5% 6% Hour of the day 0.004.00 8.00 12.00 16.00 20.00 24.00 3% Proportionofusage
 ineachhour 4% 5% 6% Hour of the day Evening Peakers 0.00 4.00 8.00 12.00 16.00 20.00 24.00 3% Proportionofusage
 ineachhour 4% 5% 6% Hour of the day Twin Peaks 0.00 4.00 8.00 12.00 16.00 20.00 24.00 3% Proportionofusage
 ineachhour 4% 5% 6% Hour of the day
  • 13. OPOWER CONFIDENTIAL: DO NOT DISTRIBUTE Load Curves – “Twin Peaks” Archetype 13 Twin Peaks 0.00 4.00 8.00 12.00 16.00 20.00 24.00 3% Proportionofusage
 ineachhour 4% 5% 6% Hour of the day
  • 14. OPOWER CONFIDENTIAL: DO NOT DISTRIBUTE Load Curves – “Steady Eddies” Archetype 14 Steady Eddies 0.00 4.00 8.00 12.00 16.00 20.00 24.00 3% Proportionofusage
 ineachhour 4% 5% 6% Hour of the day
  • 15. OPOWER CONFIDENTIAL: DO NOT DISTRIBUTE Load Curves – “Evening Peakers” Archetype 15 Evening Peakers 0.00 4.00 8.00 12.00 16.00 20.00 24.00 3% Proportionofusage
 ineachhour 4% 5% 6% Hour of the day
  • 16. OPOWER CONFIDENTIAL: DO NOT DISTRIBUTE Load Curves – “Night Owls” Archetype 16 Night Owls 0.00 4.00 8.00 12.00 16.00 20.00 24.00 3% Proportionofusage
 ineachhour 4% 5% 6% Hour of the day
  • 17. OPOWER CONFIDENTIAL: DO NOT DISTRIBUTE Load Curves – “Daytimers” Archetype 17 Daytimers 0.00 4.00 8.00 12.00 16.00 20.00 24.00 3% Proportionofusage
 ineachhour 4% 5% 6% Hour of the day
  • 18. OPOWER CONFIDENTIAL: DO NOT DISTRIBUTE Load Curves – Weekday vs. Weekend 18 Most common weekday archetypes Most common weekend archetypes
  • 19. OPOWER CONFIDENTIAL: DO NOT DISTRIBUTE Segment Customers
  • 20. OPOWER CONFIDENTIAL: DO NOT DISTRIBUTE Target Messaging: Afternoon Peakers This is an alert from UtilCo: Tomorrow, Wednesday, July 10th is a peak day. From 2 PM to 7 PM join UtilCo customers by reducing your electric use. Simple ways to save on peak days include postponing dishwashing and other large appliance use until the peak day is over. Thank you for helping us save! To opt out of phone alerts, press 9.
  • 21. OPOWER CONFIDENTIAL: DO NOT DISTRIBUTE Drive Improved Personalization Help drive acceptance of neighbour comparison vision
  • 22. OPOWER CONFIDENTIAL: DO NOT DISTRIBUTE Drive Improved Personalization Recommendations tailored to profile type vision