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THERAPEUTIC RELATIONSHIP
MRS BINCY VARGHESE
CLINICAL TUTOR
INTRODUCTION
“ The relationship between a
healthcare professional and a client
(patient). It is a mean by which the
Therapist and a client hope to
engage with each other and effect
beneficial change in the client”
DEFINITION OF THERAPEUTIC
RELATIONSHIP
“ The interaction process in which the
Nurse fulfills her role by using her
professional knowledge and skill in
such a way that she is able to help
the patient physically, socially and
emotionally”
DEFINITION OF THERAPEUTIC
NURSE PATIENT RELATIONSHIP
TYPES OF RELATIONSHIP
1. Social Relationship
2. Intimate Relationship
3. Therapeutic Relationship
SOCIAL RELATIONSHIP
• A social relationship is primarily
initiated for the purpose of friendship,
socializations and companionship
• The communication is usually centered
around sharing ideas, feelings and
experiences and meets the basic needs
of people.
• In Therapeutic Nurse patient
relationship, the social relationship
must be limited
INTIMATE RELATIONSHIP
• A healthy intimate relationship involves
two people who are emotionally
committed to each other and both
concerned about having their needs met
and helping each other.
• The relationship may include sexual or
emotional intimacy as well as sharing of
mutual goals
• It has no place in the nurse patient
relationship.
THERAPEUTIC RELATIONSHIP
• It focuses on the needs, experiences,
feelings and ideas of the client.
• The areas to be worked on are agreed on
and the outcomes are continually
evaluated.
• The nurse uses communication skills,
personal strengths and understanding of
human behaviour to interact with the
client
GOALS OF NURSE PATIENT
RELATIONSHIP
1. Help to understand his/her
problems.
2. Cope with present problems.
3. Identify emerging problems.
4. Find out new alternatives to
problems
5. Communicate
6. Try out new patterns of
behaviour
7. Socialize
FACTORS DETERMINING
EFFECTIVE NURSE PATIENT
RELATIONSHIP
1. Self Awareness
2. Attitude towards the patient
3. Ability of developing the rapport
Self Awareness
• Self awareness includes self concept, beliefs
and values.
• If a nurse has a positive self concept about
herself she will be confident in caring for the
patient. But if she has developed a negative
self concept, she will not be able to help the
patient
Attitude towards the patient
• Nurse must develop an attitude of
acceptance of the patient, tolerance of
his/her disturbed behaviour and
helping the patient
• She should avoid passing the
judgement on the patient
Ability of developing the
rapport
• It is defined as a relationship of mutual
sympathy and understanding especially
between patient and therapist.
• The essential qualities for developing
rapport are warmth, genuineness and
empathy
QUALITIES OF THERAPEUTIC
NURSE PATIENT RELATIONSHIP
1. Genuineness (real and honest)
2. Sincerity
3. Respect
4. Love and affection
5. Concern
6. Listen
7. Empathy (ability to feel with patient)
8. Good communication skills
9. Exploration of problems
10.Self discipline
PHASES OF THERAPEUTIC NURSE
PATIENT RELATIONSHIP
Peplau’s Interpersonal Theory (1962).
Preinteraction/ Preorientation phase
• Get available information about the patient
from his/her case file, significant others or
other health care team members.
• Examine your own feelings, fears and
anxieties
Orientation Phase
• Create an environment of trusting
relationship
• Assessment
• Identify patient’s problems, strength
• Formulate nursing diagnosis
• Set goals which are mutually agreeable
• Develop plan of action
Working Phase
• Maintain the trust and rapport
• Solve the patient’s problems
• Continuously evaluate the progress
towards goal attainment
Resolution phase/Termination
Phase
• The mutually agreed goals may have been
reached
• The patient may be discharged from
hospital
• Review the progress made
THERAPEUTIC IMPASSES
Obstacles or blocks which occurs
in Therapeutic Nurse Patient
relationship
• Resistance occurs when patient consciously
or unconsciously conceals the problems
(acting out, forgetful, be silent)
• Nurse can help client to overcome
resistance by pointing out their progress
and strength
TRANSFERENCE
Transference is an unconscious
response whereby client identifies the
nurse with some significant others.
Feelings and attitudes about the other
person are transferred to the nurse
• Created by the nurse
• The nurse identifies the patient with
someone significant to her life
(reaction of intense love or caring,
hostility)
COUNTER TRANSFERENCE
GIFT GIVING
BOUNDARY VIOLATION
• It occurs when a nurse goes beyond the
established therapeutic relationship and
enters into a social, economic or personal
relationship with the patient.
• (patient takes nurse on lunch and dinner,
nurse accepts gifts, nurse does business
with patient, nurse talks about personal
matters with patient, nurse meets patient
outside hospital setting)
OVERCOMING THERAPEUTIC
IMPASSES
• Be prepared to be exposed to powerful
emotional feelings
• Nurse must have knowledge about
impasses
• The reason behind the behaviour must be
explored
• Try to solve the problem
COMMUNICATION SKILL
• SENDER
• MESSAGE
• RECEIVER
• FEEDBACK
ELEMENTS
• Accept the patient as he is
• Use self understanding as
therapeutic tool
• Use consistent behaviour
• Give reassurance in subtle manner
• Change patient’s behaviour through
emotional experience
PRINCIPLES OF PSYCHIATRIC
NURSING
• Avoid unnecessary increase in
patient’s anxiety
• Maintain nurse patient relationship
• Avoid physical or verbal force
• Provide care to the patient as a
person
PRINCIPLES OF PSYCHIATRIC
NURSING
• Give explanation at patient’s level of
understanding
• Focus on strength of patient
PRINCIPLES OF PSYCHIATRIC
NURSING
• Counsellor
• Surrogate parent
• Teacher
• Social agent
• Coordinator
• Client Advocate
ROLE OF NURSE
• Researcher
• Administrator
• Supervisor
• Case Manager
ROLE OF NURSE (contd..)
Therapeutic relationship

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Therapeutic relationship

  • 1. THERAPEUTIC RELATIONSHIP MRS BINCY VARGHESE CLINICAL TUTOR
  • 3. “ The relationship between a healthcare professional and a client (patient). It is a mean by which the Therapist and a client hope to engage with each other and effect beneficial change in the client” DEFINITION OF THERAPEUTIC RELATIONSHIP
  • 4. “ The interaction process in which the Nurse fulfills her role by using her professional knowledge and skill in such a way that she is able to help the patient physically, socially and emotionally” DEFINITION OF THERAPEUTIC NURSE PATIENT RELATIONSHIP
  • 6. 1. Social Relationship 2. Intimate Relationship 3. Therapeutic Relationship
  • 8. • A social relationship is primarily initiated for the purpose of friendship, socializations and companionship • The communication is usually centered around sharing ideas, feelings and experiences and meets the basic needs of people. • In Therapeutic Nurse patient relationship, the social relationship must be limited
  • 10. • A healthy intimate relationship involves two people who are emotionally committed to each other and both concerned about having their needs met and helping each other. • The relationship may include sexual or emotional intimacy as well as sharing of mutual goals • It has no place in the nurse patient relationship.
  • 12. • It focuses on the needs, experiences, feelings and ideas of the client. • The areas to be worked on are agreed on and the outcomes are continually evaluated. • The nurse uses communication skills, personal strengths and understanding of human behaviour to interact with the client
  • 13. GOALS OF NURSE PATIENT RELATIONSHIP
  • 14. 1. Help to understand his/her problems. 2. Cope with present problems. 3. Identify emerging problems.
  • 15. 4. Find out new alternatives to problems 5. Communicate 6. Try out new patterns of behaviour 7. Socialize
  • 16. FACTORS DETERMINING EFFECTIVE NURSE PATIENT RELATIONSHIP
  • 17. 1. Self Awareness 2. Attitude towards the patient 3. Ability of developing the rapport
  • 18. Self Awareness • Self awareness includes self concept, beliefs and values. • If a nurse has a positive self concept about herself she will be confident in caring for the patient. But if she has developed a negative self concept, she will not be able to help the patient
  • 19. Attitude towards the patient • Nurse must develop an attitude of acceptance of the patient, tolerance of his/her disturbed behaviour and helping the patient • She should avoid passing the judgement on the patient
  • 20. Ability of developing the rapport • It is defined as a relationship of mutual sympathy and understanding especially between patient and therapist. • The essential qualities for developing rapport are warmth, genuineness and empathy
  • 21. QUALITIES OF THERAPEUTIC NURSE PATIENT RELATIONSHIP
  • 22. 1. Genuineness (real and honest) 2. Sincerity 3. Respect 4. Love and affection 5. Concern 6. Listen 7. Empathy (ability to feel with patient) 8. Good communication skills 9. Exploration of problems 10.Self discipline
  • 23. PHASES OF THERAPEUTIC NURSE PATIENT RELATIONSHIP
  • 24. Peplau’s Interpersonal Theory (1962). Preinteraction/ Preorientation phase • Get available information about the patient from his/her case file, significant others or other health care team members. • Examine your own feelings, fears and anxieties
  • 25. Orientation Phase • Create an environment of trusting relationship • Assessment • Identify patient’s problems, strength • Formulate nursing diagnosis • Set goals which are mutually agreeable • Develop plan of action
  • 26. Working Phase • Maintain the trust and rapport • Solve the patient’s problems • Continuously evaluate the progress towards goal attainment
  • 27. Resolution phase/Termination Phase • The mutually agreed goals may have been reached • The patient may be discharged from hospital • Review the progress made
  • 28. THERAPEUTIC IMPASSES Obstacles or blocks which occurs in Therapeutic Nurse Patient relationship
  • 29. • Resistance occurs when patient consciously or unconsciously conceals the problems (acting out, forgetful, be silent) • Nurse can help client to overcome resistance by pointing out their progress and strength
  • 30. TRANSFERENCE Transference is an unconscious response whereby client identifies the nurse with some significant others. Feelings and attitudes about the other person are transferred to the nurse
  • 31. • Created by the nurse • The nurse identifies the patient with someone significant to her life (reaction of intense love or caring, hostility) COUNTER TRANSFERENCE
  • 34. • It occurs when a nurse goes beyond the established therapeutic relationship and enters into a social, economic or personal relationship with the patient. • (patient takes nurse on lunch and dinner, nurse accepts gifts, nurse does business with patient, nurse talks about personal matters with patient, nurse meets patient outside hospital setting)
  • 36. • Be prepared to be exposed to powerful emotional feelings • Nurse must have knowledge about impasses • The reason behind the behaviour must be explored • Try to solve the problem
  • 38. • SENDER • MESSAGE • RECEIVER • FEEDBACK ELEMENTS
  • 39. • Accept the patient as he is • Use self understanding as therapeutic tool • Use consistent behaviour • Give reassurance in subtle manner • Change patient’s behaviour through emotional experience PRINCIPLES OF PSYCHIATRIC NURSING
  • 40. • Avoid unnecessary increase in patient’s anxiety • Maintain nurse patient relationship • Avoid physical or verbal force • Provide care to the patient as a person PRINCIPLES OF PSYCHIATRIC NURSING
  • 41. • Give explanation at patient’s level of understanding • Focus on strength of patient PRINCIPLES OF PSYCHIATRIC NURSING
  • 42. • Counsellor • Surrogate parent • Teacher • Social agent • Coordinator • Client Advocate ROLE OF NURSE
  • 43. • Researcher • Administrator • Supervisor • Case Manager ROLE OF NURSE (contd..)