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BERNARD G. VALCOURT
1140 East 82nd Street, Apt. 3A, Chicago, IL 60619 | 773-644-0537/773-357-6196/872-230-3365 | bernivalcourt@yahoo.fr
Summary
Career transitioning Army veteran with multitasking leadership competencies in various areas to include Logistics, Hospitality Management,
Diplomatic Protocols, Legal Research and Writing, Linguistics Interpreter, Program Analyst, IT technologies, Quality Assurance, Customer
Service, seeking employment opportunity commensurate with chance for advancement and responsibility.
Education
BA in Paralegal Studies | June 1987 | New School for Social Research| New York, N.Y.
BA in Diplomatic Consular Studies | December 2009 | ANDC | National Academy for Diplomatic & Consular Affairs PAP, HT
Training/Certification
Culinary Certificate Chef Training Program | August 2015 | CASL| Chinese American Serviceleague | Chicago, IL
Sanitation Certificate SERVSAFE ManagerTraining | October 2015 | NRA | Chicago, IL
American Business & Technology University | July 2013 | Network Administration and Information Security Certificate
Paralegal Certificate | Cardozo School of Law | May 1989 | New York, N.Y.
DLIFLC | Army Foreign Language Program Certification | June 1984 | Interpreter French
Work experience
ANDC | National Academy for Consular & Diplomatic Affairs, PAP, HT
Logistics Supervisor | 09/2006 to 11/2013 |
Perform post-award acquisition functions on purchase orders, service contract to various government agencies. Complete
coordination of material rejections or deficiencies. Negotiate and prepares contract modifications. Perform other post-award
functions such as resolution of claims, payment issues, and protest. Provideadministrative and technical supervision of assigned
staff including; planning and assigning work, developing work plans and setting priorities; developing performance standards and
evaluating performance of subordinates; hearing and resolving group grievances; reviewing and approvingdisciplinary actions;
managing travel, staff and equipment resources; providing training for staff;interviewing candidates for positions. Identify,
distribute, and balance workload and tasks among employees in accordance with established workflow; ensuring timely
accomplishment of assigned team tasks.
ACORN | Association of Community Organizations for Reform Now | Chicago, IL
Program Specialist | 03/2001 to 07/2006 |
Provide assistance to the senior staff conducting a variety of studies and analysis in support of ACORN coremission and strategy impacting
health, housing, jobs, and minority empowerment. Perform a broad range of duties using various computer software to perform such operations
as updating, revising, sorting, calculating, and manipulating data in spreadsheets. Resolve minor use problems associated with end user
computing, use word processing, database and spreadsheet software programs. Conducting and/or leading studies of the District's programs
and administrative functions designed to measures their effectiveness, efficiency and productivity, developing program evaluation plans,
formulating and presenting statistical analysis and narrative evaluations of program performance; presenting recommendations to management
concerning methods for operational improvement.
Page 2
BERNARD G. VALCOURTPAGE 2 OF 2
CHA | Section 8 Housing/Mod-Rehab Program| Chicago, IL
QCM QUALITY CONTROL MANAGER | 01/1995-07/2000 |
Perform and monitor established administrative management requirements. Apply administrative policies and maintain various file systems.
Assist in establishment and maintenance of Quality Assurance and Productivity Programs. Participate in developing short and long range goals
and provide guidance for quality assurance plan. Draft correspondence, recommendations, reports, and memoranda related to management
and administrative programs and issues. Provide advice and guidance to managers and employees on questions and situations related to the
administrative services provided. Supervise and direct a team of senior and or non-senior technical housing program specialists, inspectors
and or construction analysts with knowledge of the key public and multifamily housing areas, as well as program support assistants.
Department of Commerce | Chicago, IL
Supervisory Survey Analyst | 03/1992 to 12/1994 |
The Department of Commerce conducts surveys in keeping with its role as the main purveyor of trend and government statistical
reports... National surveys depicting changes in census population, labor, migration, health, education, crimes, housing are
analyzed, compiled into statisticalreports by category. Makeoral and written presentations and reports to executive and lower
levels. Maintain daily operations of the office and develop recommendations for solving operational and program implementation
issues. Develop administrative controls to measure and monitor the progress of theworkflow.
Department of Veterans Affairs, VARO N.Y
VBC | Veteran Claim Examiner/Adjudicator | GS7 | 04/1989 to 02/1992 |
Title 38 of the USC governs how the VA administers claims submitted by veterans and their dependents. Participate in the substantive
development of cases in the Adjudication Office conducting enforcement and administrative activities. Analyze documentary evidence in the
context of establishing whether service-connection can be established based on standard guidelines and procedures. Review veteran previous
Army personnel record file, medical history records and various other legal documents to determine service-connection eligibility. Maintain a
close day-to-day effective working relationship with supervisors to discuss or implement solutions to problems. Independently, or as a member
of a study group, identify the need for uniform procedures and standards to facilitate legal activities and related administrative processes, and
to avoid duplication of effort and undue delay in accomplishing objectives. Prepare status and statistical reports relevant to cases and program
activities of office and other correspondence.
Marine Midland Bank | Legal Counsel Office | New York, N.Y.
Paralegal Specialist | 02/1987 to 03/1989 |
Research, legislations, regulations, and precedents for the most complex cases or issues surrounding Federal consumer financial law and
consumer protection litigation. Independently perform extensive legal research and analysis in support of staff attorneys. Apply the results of
this research to the specific problem or issue presented, and formulate a recommended course of action. Makerecommendations to attorneys
based on findings, and note any discrepancies in material or other supporting documents that have been submitted in evidence of claims.
Search for legal precedent in indices and computerized legal reference systems and analyze their applicability to individual cases. Prepare
summaries of research findings. Examine case files and determine issues and sufficiency of evidence or documentation.
US Army | MOC: 75B20 | Erlangen, Germany
Personnel Accounting and Strength Reporting Specialist | SIDPERS | 12/1982- 08/1986
Primary assignment as SIDPERS Specialist whose mission it is to manage Army personnel accounting systems. Personnel accounting
depends on timely, accurate, and complete personnel data information entered correctly and updated as frequently as possible or when
personnel duty statuses change. Information gained through personnel accounting not only updates and synchronizes automated personnel
and readiness databases, but also provides commanders, readiness managers, and strength managers at all levels the data necessary to
analyze personnel strength and make timely decisions that affect combat power. Strength reporting is the transformation of by-name data into a
numerical end product that, when compared to unit authorized strength, drives Army readiness and personnel readiness management.
Strength reporting is a command and control functional responsibility performed by support staff in the Adjutant office and is designed to record
the number of assigned Soldiers, Army civilians, Joint personnel, and any other individual categories. These numerical strength reports reflect
the combat power of a unit and are used to make and support critical tactical decisions.
Page 3

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BERNARD G VALCOURT NOV 2015 (1)

  • 1. BERNARD G. VALCOURT 1140 East 82nd Street, Apt. 3A, Chicago, IL 60619 | 773-644-0537/773-357-6196/872-230-3365 | bernivalcourt@yahoo.fr Summary Career transitioning Army veteran with multitasking leadership competencies in various areas to include Logistics, Hospitality Management, Diplomatic Protocols, Legal Research and Writing, Linguistics Interpreter, Program Analyst, IT technologies, Quality Assurance, Customer Service, seeking employment opportunity commensurate with chance for advancement and responsibility. Education BA in Paralegal Studies | June 1987 | New School for Social Research| New York, N.Y. BA in Diplomatic Consular Studies | December 2009 | ANDC | National Academy for Diplomatic & Consular Affairs PAP, HT Training/Certification Culinary Certificate Chef Training Program | August 2015 | CASL| Chinese American Serviceleague | Chicago, IL Sanitation Certificate SERVSAFE ManagerTraining | October 2015 | NRA | Chicago, IL American Business & Technology University | July 2013 | Network Administration and Information Security Certificate Paralegal Certificate | Cardozo School of Law | May 1989 | New York, N.Y. DLIFLC | Army Foreign Language Program Certification | June 1984 | Interpreter French Work experience ANDC | National Academy for Consular & Diplomatic Affairs, PAP, HT Logistics Supervisor | 09/2006 to 11/2013 | Perform post-award acquisition functions on purchase orders, service contract to various government agencies. Complete coordination of material rejections or deficiencies. Negotiate and prepares contract modifications. Perform other post-award functions such as resolution of claims, payment issues, and protest. Provideadministrative and technical supervision of assigned staff including; planning and assigning work, developing work plans and setting priorities; developing performance standards and evaluating performance of subordinates; hearing and resolving group grievances; reviewing and approvingdisciplinary actions; managing travel, staff and equipment resources; providing training for staff;interviewing candidates for positions. Identify, distribute, and balance workload and tasks among employees in accordance with established workflow; ensuring timely accomplishment of assigned team tasks. ACORN | Association of Community Organizations for Reform Now | Chicago, IL Program Specialist | 03/2001 to 07/2006 | Provide assistance to the senior staff conducting a variety of studies and analysis in support of ACORN coremission and strategy impacting health, housing, jobs, and minority empowerment. Perform a broad range of duties using various computer software to perform such operations as updating, revising, sorting, calculating, and manipulating data in spreadsheets. Resolve minor use problems associated with end user computing, use word processing, database and spreadsheet software programs. Conducting and/or leading studies of the District's programs and administrative functions designed to measures their effectiveness, efficiency and productivity, developing program evaluation plans, formulating and presenting statistical analysis and narrative evaluations of program performance; presenting recommendations to management concerning methods for operational improvement.
  • 2. Page 2 BERNARD G. VALCOURTPAGE 2 OF 2 CHA | Section 8 Housing/Mod-Rehab Program| Chicago, IL QCM QUALITY CONTROL MANAGER | 01/1995-07/2000 | Perform and monitor established administrative management requirements. Apply administrative policies and maintain various file systems. Assist in establishment and maintenance of Quality Assurance and Productivity Programs. Participate in developing short and long range goals and provide guidance for quality assurance plan. Draft correspondence, recommendations, reports, and memoranda related to management and administrative programs and issues. Provide advice and guidance to managers and employees on questions and situations related to the administrative services provided. Supervise and direct a team of senior and or non-senior technical housing program specialists, inspectors and or construction analysts with knowledge of the key public and multifamily housing areas, as well as program support assistants. Department of Commerce | Chicago, IL Supervisory Survey Analyst | 03/1992 to 12/1994 | The Department of Commerce conducts surveys in keeping with its role as the main purveyor of trend and government statistical reports... National surveys depicting changes in census population, labor, migration, health, education, crimes, housing are analyzed, compiled into statisticalreports by category. Makeoral and written presentations and reports to executive and lower levels. Maintain daily operations of the office and develop recommendations for solving operational and program implementation issues. Develop administrative controls to measure and monitor the progress of theworkflow. Department of Veterans Affairs, VARO N.Y VBC | Veteran Claim Examiner/Adjudicator | GS7 | 04/1989 to 02/1992 | Title 38 of the USC governs how the VA administers claims submitted by veterans and their dependents. Participate in the substantive development of cases in the Adjudication Office conducting enforcement and administrative activities. Analyze documentary evidence in the context of establishing whether service-connection can be established based on standard guidelines and procedures. Review veteran previous Army personnel record file, medical history records and various other legal documents to determine service-connection eligibility. Maintain a close day-to-day effective working relationship with supervisors to discuss or implement solutions to problems. Independently, or as a member of a study group, identify the need for uniform procedures and standards to facilitate legal activities and related administrative processes, and to avoid duplication of effort and undue delay in accomplishing objectives. Prepare status and statistical reports relevant to cases and program activities of office and other correspondence. Marine Midland Bank | Legal Counsel Office | New York, N.Y. Paralegal Specialist | 02/1987 to 03/1989 | Research, legislations, regulations, and precedents for the most complex cases or issues surrounding Federal consumer financial law and consumer protection litigation. Independently perform extensive legal research and analysis in support of staff attorneys. Apply the results of this research to the specific problem or issue presented, and formulate a recommended course of action. Makerecommendations to attorneys based on findings, and note any discrepancies in material or other supporting documents that have been submitted in evidence of claims. Search for legal precedent in indices and computerized legal reference systems and analyze their applicability to individual cases. Prepare summaries of research findings. Examine case files and determine issues and sufficiency of evidence or documentation. US Army | MOC: 75B20 | Erlangen, Germany Personnel Accounting and Strength Reporting Specialist | SIDPERS | 12/1982- 08/1986 Primary assignment as SIDPERS Specialist whose mission it is to manage Army personnel accounting systems. Personnel accounting depends on timely, accurate, and complete personnel data information entered correctly and updated as frequently as possible or when personnel duty statuses change. Information gained through personnel accounting not only updates and synchronizes automated personnel and readiness databases, but also provides commanders, readiness managers, and strength managers at all levels the data necessary to analyze personnel strength and make timely decisions that affect combat power. Strength reporting is the transformation of by-name data into a numerical end product that, when compared to unit authorized strength, drives Army readiness and personnel readiness management. Strength reporting is a command and control functional responsibility performed by support staff in the Adjutant office and is designed to record the number of assigned Soldiers, Army civilians, Joint personnel, and any other individual categories. These numerical strength reports reflect the combat power of a unit and are used to make and support critical tactical decisions.