1. Benjamin O. Perez
◆(347)485-4320 ◆Benjaminoscarperez@gmail.com
EDUCATION
●NPower Technology Service Corps, New York, NY January 2016-Present
22 week training in computer fundamentals, networking, web and Microsoft Office
●Johnson & Wales University, Providence, RI March 2013-May 2013
Major: Buisness Management
Credit Completed:
●Baldwin High School, Baldwin, NY September 2010-June 2012
- Graduated June 2012
SUMMARY OF QUALIFICATIONS
●Well-developed interpersonal skills; interacts effectively with others
●Strong communication skills both verbal and written developed through writing research papers
●Creative and a quick learner with the ability to adapt to new challenges
●Languages: Spanish
WORK EXPERIENCE
●Resident Manager at ADD/ADHD Housing Corporation, Freeport, NY Sept 2009- Present
● Prepare food and served meals to 30 of clients daily
● Manage DSS paperwork for housing residents into permanent housing
● Confirm all 30 residents were home by curfew
●Amazon Fulfillment and Operations, New York, NY Oct 2015-Jan 2016
● Handled parcels and ensured there on time delivery
● Assisted and resolved customer issues and complications
● Packed all items into appropriate containers
●Sales Associate at Toys R Us, Valley Stream, NY Sept 2011-June 2012
● Helped customers make a decision when purchasing products
● Returned broken and unwanted customer purchases
● Managed all sales associates on floor
AWARDS AND ACCOMPLISHMENTS
●Dean’s List Academic Award November 2011
COMPUTER SKILLS
●CompTIA A+ certified
● Operating Systems: Microsoft Windows 7, Microsoft Exchange, Windows 2008/2012 Server,
Linux Ubuntu, Mac OS X Yosemite
● Software: Microsoft Office Suite, Adobe Photoshop, Adobe Illustrator, Adobe InDesign
● Hardware: Laptops, Workstations, & Servers (HP, Dell), Modems, Network Cards, memory,
printers, scanners, and other peripherals.
● Maintenance: Computer assembly and disassembly, installing motherboards; creating boot
disks, partitioning and formatting hard drives operating system installation; windows update,

2. Benjamin O. Perez
◆(347)485-4320 ◆Benjaminoscarperez@gmail.com
system restore; disk defragmenter; installation of anti-virus, anti-spyware, firewall; file transfer
setting, and setting new user configuration.
●Networks and Protocols: Windows NT, LAN/WAN, TCP/IP, IPX/SPX, DNS, POP3, SMTP, FTP,
TFTP, Ethernet, Cisco Routers, wired and wireless switches, WAP, PPP, VPN