Find here an introduction of myself. Discover my experience, academic background, skills and strenght.

1. International Hospitality Management Student
Jalan PJU 1a/41,
47301 Petaling Jaya
Malaysia
Phone number
+33 7 82 19 36 00
Email
benjamin-david@sfr.fr
Born on March, 29th
1995
21-year-old
Driving licence
Benjamin DAVID
2016
 Winter season W Verbier 5* (Starwood, Switzerland)  Welcome Ambassador
Positions: Valet, porter, bellman, driver, guest relation agent
Duties: Greet guests offering a great welcome / Welcome and escort guests to and from
their rooms and by providing introduction to the hotel’s facilities, amenities and all room
features / Perform deliveries as requested by guests.
2015
 2 months Jackson + Rye Restaurant (London, UK)  Head waiter
 Summer season Terre Blanche Resort Hotel Spa & Golf 5* (The Leading Hotels of
the World) Head waiter
Guest welcoming, F&B ordering, food and wine agreement, section management, commis
training, setting up control, supplies management, dealing with complains, up selling
2014
 Summer season Hermitage Lucien Barrière La Baule 5* Hotel Head waiter
 4 months Holiday Inn Sheffield 4* Hotel (Intercontinental, Sheffield - UK) 
Receptionist / Guest Service Agent / Project Leader֍
Check-in, check-out, stays follow-up, invoicing, bookings management, porter, concierge
services, customer loyalty, revenue increase
« InterContinental Hotels Group » Project Leader: welcoming procedures optimizing
 1 month Domitys Rennes Retirement Home  HousekeepingSupervisor֍
Cleaning procedures and working time optimizing, complaint management
Team management (5 persons)
2013
 Summer season Hermitage Lucien Barrière La Baule 5* Hotel  Wine waiter
2012
 2 months Fota Island Resort 5* (Ireland)  Commis Waiter֍
 Summer season Yelloh Village Campsite  Head waiter
2011
 2 months Campanile Poitiers Futuroscope 3*  Commis Waiter֍
֍ Training periods from school
Work experience
benjamindavidsorlin

2. Waiting, housekeeping, reception concierge services, supervision experience
Five 5* hotel experience
International experience
24 months massed experience at only 21 years’ old
Overall outlook of hospitality industry
Languages
Organizations
Municipal YouthCouncillor(Nantes, Brittany)
AcademicCouncillortoStudentLife (Nantes,Brittany)
Stage Manager (Associationconcert)
Traveling
Morocco, Tunisia,England,Ireland,Switzerland,Portugal,Spain,Romania,Austria,Hungary
Interest
French
Native Language
English
Fluent(Cambridge EnglishCertificate)
Spanish
Strongprofessional knowledges
2016 – 2017  Taylor’s University  Kuala Lumpur, Malaysia
Bachelor degree inInternational Hospitality Management
2013 – 2015  Hotel & Catering School of Dinard  Dinard, Brittany - France
AccommodationManagerEuropeanHigherNational Diploma
2010 – 2013  Nicolas Appert College  Orvault, Brittany - France
Hotel & CateringBaccalaureate (NVQ) withhonors
IT (Brillant,PMPro,Logorest,Opera,Micros)
Customer relationship (knowledgeof itsneeds)
Sales argumentation
Team Communication
Loyalty
Revenue increase
Stock management and control, HACCP
Skills
Education
Strenght
WELCOMING
ORGANIZED
EFFECTIVE
VERSATILE