Barbara Montgomery.2-1GM
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Barbara Montgomery has over 13 years of experience in accounts receivable, accounts payable, cash posting, customer service, research, and quality assurance. She has a certificate in Medical Office Management and Coding from Ross Medical School and an Associate's degree from Jackson Community College where she received an Excellence in Learning Award from the Dean of Mathematics. For 13 years at Humana Inc., she held various roles including Cash Posting Specialist, where she posted payments and reconciled spreadsheets, Work Content Specialist, where she researched issues and communicated findings, and Termed Account Specialist, where she actively worked group accounts and collected over $1 million in previously uncollected revenue.
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- 1. Barbara Montgomery 7499 Audubon Drive Newport MI 48199 502-435-2695 btaber3@gmail.com Cash Posting| Accounts Payable| Accounts Receivables| Customer Service | Research | Quality Assurance Employment Humana Inc. 101 East Main Street, Louisville, KY 2003 – 2016 Cash Posting Specialist Group and individual payment posting insurance premiums ACH, credit card, wire payments and check payments from multiple banking websites. Reconciliation of monthly, quarterly spreadsheets for the billing department. Prepared bank packages to be sent to the various banks Humana does business with payments received throughout the day. Reviewed payments for accurate information to minimize payment rejection. Proactively handled NSF’s and rejected payments. Work Content Specialist Researched and solved issues involving membership, rate, & application discrepancies. Communicated root cause findings, processing errors, and systems errors to respective departments for rework. Termed Account Specialist Actively worked group accounts with outstanding premium owed. Routinely closed over 150 accounts monthly. Collected1 Million dollars of previously uncollected revenue. Education Ross Medical School Certificate. in Medical Office Management and Coding Jackson Community College Associates degree course work Excellence in Learning Award from Dean of Mathematics.