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Chapter Sixteen
Employment
Transitions
Copyright © Houghton Mifflin Company. All rights reserved. 16–2
Chapter Outline
• Career Paths and Career Planning
• Retirement
• Voluntary Turnover
• Involuntary Turnover
• Employment-at-Will
• Discipline and Termination for Cause
• Retrenchment and Layoff
Copyright © Houghton Mifflin Company. All rights reserved. 16–3
Figure 16.1(a) Linear Career Paths
Copyright © Houghton Mifflin Company. All rights reserved. 16–4
Alternate Career Paths
• Expert or Professional Career Ladders
– Junior engineer, Engineer, Senior Engineer
• Transitory Career Paths
– Many shifts across organizations, may
include self employed periods and
consulting
• Spiral Career Paths between functions
to develop additional skills
Copyright © Houghton Mifflin Company. All rights reserved. 16–5
Figure 16.1(b) Spiral Career Paths
Copyright © Houghton Mifflin Company. All rights reserved. 16–6
Career Planning
• Self assessment of interests and skills
• Exploration of job alternatives inside
and outside the organization
• Formulation of career goals and plans
• Action and periodic review and updating
Copyright © Houghton Mifflin Company. All rights reserved. 16–7
Figure 16.2 Aligning Needs and Offers
Source: Mike Broscio and Joe McClenna, Scherer Schneider Paulik, Chicago, “Taking Charge: Charting Your Way To Career Success, HEALTH
CARE EXECUTIVE, Nov/Dec. 2000, pp. 18-22. Copyright Scherer Schneider Paulick 2001.
Copyright © Houghton Mifflin Company. All rights reserved. 16–8
Retirement
• No mandatory retirement age
• Retirement - full or partial?
– Bridge jobs
– Phased retirement
• The Impact of Retirement on
Organizations
Copyright © Houghton Mifflin Company. All rights reserved. 16–9
Factors Affecting Voluntary Turnover
• External Factors
– Unemployment rate
– Alternative jobs available
• Internal Factors
– Job satisfaction and organizational commitment
– Fairness, growth opportunities
• Embeddedness
– Number of links between employee and firm,
locality, family, etc.
Copyright © Houghton Mifflin Company. All rights reserved. 16–10
Figure 16.3 A Traditional Model of
Quitting
Copyright © Houghton Mifflin Company. All rights reserved. 16–11
Figure 16.4 The Optimal Turnover
Rate
Source: Adapted from Michael A. Abelson and Barry D. Baysinger, “Optimal and Dysfunctional Turnover: Toward an Organizational Level Model,”
Academy of Management Review, Vol. 9, 1984, p. 333. Reprinted by permission.
Copyright © Houghton Mifflin Company. All rights reserved. 16–12
Figure 16.5 Performance
Replaceability Strategy Matrix
Source: D.C. Martin and K.M. Bartol, “Managing Turnover Strategically,” Reprinted with permission from the November 1985 issue of Personnel
Administrator, copyright 1985, The American Society of Personnel Administration.
Copyright © Houghton Mifflin Company. All rights reserved. 16–13
Retention Management
• Find out what drives employees away (exit
interviews and organizational surveys) and fix
it
• Benchmark and set goals for retention, hold
managers accountable for results
• Maximise opportunities for employees’ growth
• Use rewards and recognition fairly and
effectively
• Be flexible and family-friendly
• Plan for knowledge retention before
employees leave
Copyright © Houghton Mifflin Company. All rights reserved. 16–14
Employment-at-Will
• Most employees can be terminated at
any time and for any reason
• Limitations on right to terminate at will:
– Civil Rights Legislation
– Union Contracts
– Lawsuit claiming wrongful discharge
Copyright © Houghton Mifflin Company. All rights reserved. 16–15
Bases for Wrongful Discharge Claim
• Violations of Public Policy
• Whistleblowing
• Expressed or Implied Guarantee of
Continued Employment
• Good Faith and Fair Dealing
• Tortious Conduct by Employer
Copyright © Houghton Mifflin Company. All rights reserved. 16–16
Preventing Employment-at-Will
Problems
• Make explicit statements that
employment is at-will
• Write contracts specifying termination
procedures
• Carefully document performance or
behavior problems that may lead to
discharge
Copyright © Houghton Mifflin Company. All rights reserved. 16–17
Discipline Systems
• Positive Discipline Without Punishment
– Warning, then suspension with pay, followed by
pledge to mend ways or voluntary resignation
• Progressive Discipline Systems
– Escalating penalties for repeated offences
– Warnings, then suspensions, then discharge
– Immediate discharge for very serious offenses
Copyright © Houghton Mifflin Company. All rights reserved. 16–18
Managing Termination for Cause
• Investigate offences carefully and
tactfully
• Document everything
• Have decision reviewed by a higher
level
Copyright © Houghton Mifflin Company. All rights reserved. 16–19
Retrenchment and Layoff
• Layoffs don’t always solve an organization’s
problems
• They must be carefully planned to focus on
productivity improvement not just cost cutting
• Wide involvement in planning is desirable
• Communication is important
• Laid off employees need outplacement
assistance
• Survivors need care too
Copyright © Houghton Mifflin Company. All rights reserved. 16–20
Legal Constraints on Layoffs
• Worker Adjustment and Retraining
Notification Act (WARN)
– Requires 60 days notice of mass layoffs or
plant closings affecting over 500
employees, or 1/3 of the workforce.
Copyright © Houghton Mifflin Company. All rights reserved. 16–21
Review
• Career Paths and Career Planning
• Retirement
• Voluntary Turnover
• Involuntary Turnover
• Employment-at-Will
• Discipline and Termination for Cause
• Retrenchment and Layoff

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Hra 310 chapter 16

  • 2. Copyright © Houghton Mifflin Company. All rights reserved. 16–2 Chapter Outline • Career Paths and Career Planning • Retirement • Voluntary Turnover • Involuntary Turnover • Employment-at-Will • Discipline and Termination for Cause • Retrenchment and Layoff
  • 3. Copyright © Houghton Mifflin Company. All rights reserved. 16–3 Figure 16.1(a) Linear Career Paths
  • 4. Copyright © Houghton Mifflin Company. All rights reserved. 16–4 Alternate Career Paths • Expert or Professional Career Ladders – Junior engineer, Engineer, Senior Engineer • Transitory Career Paths – Many shifts across organizations, may include self employed periods and consulting • Spiral Career Paths between functions to develop additional skills
  • 5. Copyright © Houghton Mifflin Company. All rights reserved. 16–5 Figure 16.1(b) Spiral Career Paths
  • 6. Copyright © Houghton Mifflin Company. All rights reserved. 16–6 Career Planning • Self assessment of interests and skills • Exploration of job alternatives inside and outside the organization • Formulation of career goals and plans • Action and periodic review and updating
  • 7. Copyright © Houghton Mifflin Company. All rights reserved. 16–7 Figure 16.2 Aligning Needs and Offers Source: Mike Broscio and Joe McClenna, Scherer Schneider Paulik, Chicago, “Taking Charge: Charting Your Way To Career Success, HEALTH CARE EXECUTIVE, Nov/Dec. 2000, pp. 18-22. Copyright Scherer Schneider Paulick 2001.
  • 8. Copyright © Houghton Mifflin Company. All rights reserved. 16–8 Retirement • No mandatory retirement age • Retirement - full or partial? – Bridge jobs – Phased retirement • The Impact of Retirement on Organizations
  • 9. Copyright © Houghton Mifflin Company. All rights reserved. 16–9 Factors Affecting Voluntary Turnover • External Factors – Unemployment rate – Alternative jobs available • Internal Factors – Job satisfaction and organizational commitment – Fairness, growth opportunities • Embeddedness – Number of links between employee and firm, locality, family, etc.
  • 10. Copyright © Houghton Mifflin Company. All rights reserved. 16–10 Figure 16.3 A Traditional Model of Quitting
  • 11. Copyright © Houghton Mifflin Company. All rights reserved. 16–11 Figure 16.4 The Optimal Turnover Rate Source: Adapted from Michael A. Abelson and Barry D. Baysinger, “Optimal and Dysfunctional Turnover: Toward an Organizational Level Model,” Academy of Management Review, Vol. 9, 1984, p. 333. Reprinted by permission.
  • 12. Copyright © Houghton Mifflin Company. All rights reserved. 16–12 Figure 16.5 Performance Replaceability Strategy Matrix Source: D.C. Martin and K.M. Bartol, “Managing Turnover Strategically,” Reprinted with permission from the November 1985 issue of Personnel Administrator, copyright 1985, The American Society of Personnel Administration.
  • 13. Copyright © Houghton Mifflin Company. All rights reserved. 16–13 Retention Management • Find out what drives employees away (exit interviews and organizational surveys) and fix it • Benchmark and set goals for retention, hold managers accountable for results • Maximise opportunities for employees’ growth • Use rewards and recognition fairly and effectively • Be flexible and family-friendly • Plan for knowledge retention before employees leave
  • 14. Copyright © Houghton Mifflin Company. All rights reserved. 16–14 Employment-at-Will • Most employees can be terminated at any time and for any reason • Limitations on right to terminate at will: – Civil Rights Legislation – Union Contracts – Lawsuit claiming wrongful discharge
  • 15. Copyright © Houghton Mifflin Company. All rights reserved. 16–15 Bases for Wrongful Discharge Claim • Violations of Public Policy • Whistleblowing • Expressed or Implied Guarantee of Continued Employment • Good Faith and Fair Dealing • Tortious Conduct by Employer
  • 16. Copyright © Houghton Mifflin Company. All rights reserved. 16–16 Preventing Employment-at-Will Problems • Make explicit statements that employment is at-will • Write contracts specifying termination procedures • Carefully document performance or behavior problems that may lead to discharge
  • 17. Copyright © Houghton Mifflin Company. All rights reserved. 16–17 Discipline Systems • Positive Discipline Without Punishment – Warning, then suspension with pay, followed by pledge to mend ways or voluntary resignation • Progressive Discipline Systems – Escalating penalties for repeated offences – Warnings, then suspensions, then discharge – Immediate discharge for very serious offenses
  • 18. Copyright © Houghton Mifflin Company. All rights reserved. 16–18 Managing Termination for Cause • Investigate offences carefully and tactfully • Document everything • Have decision reviewed by a higher level
  • 19. Copyright © Houghton Mifflin Company. All rights reserved. 16–19 Retrenchment and Layoff • Layoffs don’t always solve an organization’s problems • They must be carefully planned to focus on productivity improvement not just cost cutting • Wide involvement in planning is desirable • Communication is important • Laid off employees need outplacement assistance • Survivors need care too
  • 20. Copyright © Houghton Mifflin Company. All rights reserved. 16–20 Legal Constraints on Layoffs • Worker Adjustment and Retraining Notification Act (WARN) – Requires 60 days notice of mass layoffs or plant closings affecting over 500 employees, or 1/3 of the workforce.
  • 21. Copyright © Houghton Mifflin Company. All rights reserved. 16–21 Review • Career Paths and Career Planning • Retirement • Voluntary Turnover • Involuntary Turnover • Employment-at-Will • Discipline and Termination for Cause • Retrenchment and Layoff