1. Service Mechanical Engineer
Ashraf Elmalak,Eng.
201-3220 Boul.Cartier O
Laval,QC,Canada
H7v 1J7
(514) 880-6008
ashrafelmalak@hotmail.com
Professional Skills
Many years of professional experience in Inspection coordination with competencies in the
following specific areas:
⇒ Service Mechanical Engineer Manager;
⇒Maintenance Service Engineer;
⇒ Knowledge of AutoCAD 2D, 3D and Solid Work.
⇒ Technical design and troubleshooting at various organizational levels;
⇒ Define and diagnose by troubleshooting and investigation of mechanical failures or
unexpected maintenance problems;
⇒ NDT technician with certification in Liquid Penetrate levels 1 & 2
⇒ Understand the theory of exhaust emission and fuel consumption tests on variety of engines;
⇒ Knowledge in vehicle chassis and engine dynamometer exhaust emission testing;
⇒ Proficient in handling improvement opportunities and manage necessary actions to improve
process and product engineering hands-on-skills;
⇒ Schedule the co-ordination of machine/processing priorities;
⇒ Competent in SAP application and navigation;
⇒ Fast paced manufacturing;
⇒ Training employees and team members;
⇒ Manage and supervise technical work groups;
⇒ Bilingual English and French.
Education
B.SC. Engineering equivalent – OIQ
Concordia University – Montreal, Canada
2007
B.SC. In Mechanical Engineering
Faculty of Engineering – Helwan University
1998
Diploma in Industrial Technology
Industrial Technical Institute, Helwan institute
1993

2. Professional Affiliations
Δ Member in the Order of Engineers at Québec, Canada,(OIQ).
Δ Member of (CINDE) Canadian Institute for NDT, Canada.
Δ Member of CPA Montréal, Canada (le comite paritaire Des services Automobiles)
Professional experience
Mobile Equipment Supervisor Engineer
Tata Steel minerals Canada Ltd.
Inspects proposed maintenance, repair, and construction projects to assess and make
recommendations regarding staffing, material and equipment needs;
Orders materials and supplies for the basic needs of the department;
Uses a personal computer to keep an inventory database and employee time records;
Acts as the Assistant Bureau Superintendent, Operations Manager or Maintenance Supervisor
whenever that person is not available,
Opening and closing work orders -Ordering parts and equipment components
Scheduling preventive maintenance -Monitor cost per hour & breakdowns
Evaluate monthly KPI’s and areas of improvement
Assisting the Operations in developing budgets and business plans
Assist with the evaluation of capital expenditures
Monitoring, measuring and adjusting processes to meet production requirements and quality
expectations
Setting up systems to implement preventive and predictive maintenance processes
Reporting and recordkeeping as required
Knowledge of applicable safety and environmental regulations and ability to implement the
appropriate related programs and controls
Service Manager
Auto. Mechanic Expert INC.
2011- present
A 'hands on' management style prepared to incorporate the workshop control function within
the role, lead from the front and cover all non-productive roles where necessary.
Define and diagnose vehicle’s malfunction;
Troubleshooting capabilities;
Repair vehicles;
Control Room Technician Engineer
Dongara Pellet Plant (Environment)
Oct.2010-Mar.2011
Responsible for Process Monitoring via SCADA;
 Maximize both uptime and productivity by anticipating and identifying issues via the process;

3. Record and present in summary report form downtime events and causes;
Perform preliminary analysis and assist in the identification and resolution of root cause;
Maintain production log and effectively communicate production issues to senior management;
Knowledgeable in SCADA and Management plus programs.
Service Technician
Auto Prix
Kia Montreal
MAZDA DE LAVAL
SUBARU DE LAVAL
2006-2010
Provide the highest levels of customer service satisfaction.
Manage the service operations, setting high standards across the dealership.
Comply with processes and standards set for customer service.
Ensure any customer issues are handled sensitively, promptly and escalated where necessary
A 'hands on' management style prepared to incorporate the workshop control function within
the role, lead from the front and cover all non-productive roles where necessary.
Define and diagnose vehicle’s malfunction;
Troubleshooting capabilities;
Repair vehicles;
Identify and Implement Root-Cause-Analysis and corrective actions.
Fleet Service Engineer Manager
EVA Pharmaceutical and Cosmetics Manufacturing Company
2001-2005
Managing the various administrative, technical and operational aspects of the commercial
vehicle fleet.
Manage the commercial fleet maintenance practices and the fleet renewal process including
vehicle configuration and specifications.
Perform Reviews and Provide Technical Support.
Comprised of highway tractors, industrial vehicles, medium and light duty trucks.
Mange the purchasing vehicles spare parts
Inspection Mechanical Engineer
Ministry of Justice
2001-2005
Evaluate mechanical machines products for manufacture defects;
Verify all stamped documents according to the specifications;
Simulate and analyze the origin and causes of mechanical defects and malfunctions in various
types of machinery and vehicles;
Evaluate the vehicle chassis or engine dynamometer exhaust emission testing;
Write technical reports to be able to testify before the court in certain disputed cases;
Understand the navigation and application of SAP.

4. Automotive Mechanical Engineer
Ministry of Defense
1999-2001
Responsible for passenger vehicles and trucks in workshop;
Manage and supervise workshop team groups;
Set-up and Implement programs for Auto suppliers;
Manage the workflow of vehicles spare parts.
Maintenance Engineer (engineer in training)
Automotive Engineering Company (SMG)
1998-1999
Resolve technical issues;
Follow safety practices applicable to the shop floor;
Schedule the co-ordination and interaction of machine, processing priorities;
 Manage Quality System and daily operations.
Certifications
- Liquid Penetrate Level 1&2 (NDT)
CINDE, Hamilton, ON, Canada
- Management and Economics (ENGR301)
University of Concordia, QC, Canada
- Passenger Vehicle Maintenance
Hyundai, Egypt
- Vehicle Spare Parts Workflow and Control
Hyundai, Egypt
- PC Programming of Spare Parts
Hella KGaA Hueck, Germany
Linguistic Skills
English: Command of written and spoken
French: Business Conversational
Arabic: Command of written and spoken
Computing Expertise
Microsoft Office; Outlook; Internet; Auto CAD 2D & 3D;Solid Work; SCADA; SAP; NDT (LP)