1. Category PMS User
Training for the
Identified staff
of PMS
Total No. of
Trainee
No. of Trainee/
batch
Training
Duration
Training
location
200-300 40-50 2 Days per
Round
4 Regions in
India
Total 200-300
Trainee
4+4 Rounds 16- Man days
2.
3.
4. Startup Initiate Deliver Closure
Idea Concept BC Initiate Design Build Test Implement Complete
Initiate
Proposal
Business
Case
PMP
Report
&
Monitor
PIR
Closure
Report
STG 1
5. Milestone percent
Complete
• How much headway
has been made on
individuals task
leading up to the
Milestone? Outline
which tasks have been
completed which once
are still outstanding.
Planned Start / Finish
Dates
• These are the initial
dates set during
project planning for
the work leading up to
and including
milestone.
Actual Start / Finish
Dates
• These are the actual
dates work leading up
to and including this
milestone was started
and completed on (if
still in progress marks
“Finish Dates” as TBD)
6.
7. Aspect Operational Committee Project Team Leader
Steering
Project Manager Steering Steering Committee
Frequency As Agreed As Agreed As Agreed As Agreed
Project Details Description of current project activities
Underway and forth coming identify
project critical event continuing viability.
Description of key aspects of
current stage and next steps.
Test investment logic and
continuing value.
Title , brief description and
current stage and critical
issues.
Title , brief description and
critical issues.
Budget Individual project team expenditure
variation emerging pressure and strategies
including access to risks and contingency
fund and specific details reasons for
variation and approval or
Project Budget financial
benefits cost status including
access to risks and
contingency fund or need to
terminate. Specification for
variation for approval and
escalation.
Tracking and analysis against
progressive budget including
of explanation of variance
and impact. Forecast overall
cast. Option and variation for
approval and escalation.
Tracking against progressive
budget including expression
of variance. Forecast overall
cast. Option and variation for
approval
Schedule/
Milestone
Progress against schedule and team
milestone analysis of any area of slippage ,
which could impact progress in other area
and where appropriate strategies to
manage. Planning and strategies to next
stage.
Progress against schedule
and key milestone. Key area
of slippage, which could
impact progress in other
project area. Proposed
action and strategies.
Tracking project schedule
and major milestone
(Achieved, overdue and
upcoming) including of
explanation of variance and
impact.
Tracking against project
schedule and major
milestone(Achieved,
overdue and upcoming)
including of explanation of
variance and impact.
Risks Identified analysis change to risk / issues
(New increaser , decreases) including
stakeholders risks and dependencies and
proposed strategies.
Latest risk report including
project risks status
changes(Additions removal
and actions) stakeholders
risks and dependencies.
Identified project strategies.
Details of key emerging risks
issues including stockholders
risks and purposed strategy .
Key emerging risk and issues
for decision.
Scope Issue arising which may impact on project
scope including stakeholders identified
concerns analysis of scope variation of
approval or escalation.
Issues impacting project
scope including concern
identified by stakeholders
scope variation of approval
or escalation.
Scope variation outlining
impact for approval.
Scope variation outlining
impact for approval.
8. CNET Sponsor Unit
Business Head
CNET Engagement
Director & Project
Manager
CNET Project
Manager
Team M
Team Member
Senior Management Level
Account Level
Project Level
Escalation Level 3
Escalation Level 2
Project Escalation Level 1
Issues classified and reported
10. Define Training Approch A C C R I R C
Design Training Curriculum A C C R I R C
Develop Training Materials A C C R I R C
Develop Communications Plan AR R R R
Build System Deployment Plan A R C R I I I R R
Go Live Check
Confirm Go Live Team AR C I C C C C
Schedule Go Live Checklist Review
Meeting
AR
Conduct Go Live Check Meeting
Address Checklist Issue A R R I I R
Notify Change Management AR
Prepare Help Desk for system
Deployment
A R I R
Conduct Operational Readiness
Review (ORR)
11. Collect ORR Prerequisites and Inputs A R R C R R
Prepare ORR Review Packet AR C C C C C
Review ORR Packet and Complete
checklist
A C C R C
Develop Risk Assessment & Mitigation
Plan
A R R C R
Review Assessment & Checklist with
Authors
A R R C C C R
Conduct ORR Meeting A C C R C
Prepare Summary Assessment AR
Deploy Solutions
Notify Change Management AR I I R I I
Stage Solution into Production
Environment A R R R C RC
Deliver End User Training AR R I
13. A Process Led
Where do we
want to be?
Vision and
Business
Where are we
now?
Assignments
How do we want o
get where we want?
Process
How do we know
where we have
arrived ?
Metrics
24. Initial
Assignment &
Scoping
• Analyze
Application
system
• Understand
Business
Requirement
and design
specification
• Identify code
analysis and
objective
• Prioritize code
to be review
Perform
Preliminary scan
• Perform static
analysis using
secure code
scanner & Tools
• Conduct
manual
verification
tools to
eliminative
false positive
• Identify focus
area for in dept
review
Actual Start /
Finish Dates
• Review for
common
security
vulnerabilities
• Review for
security issues
• Unique to the
architecture
Prepare code
analysis report
• Collect all the
findings
• Identify
patterns list
hot spot
• Analysis to
confirm
application
security bugs
• Recommend
possible
mitigation
25.
26.
27.
28.
29. Detecting &
Recording
Classifying &
Initial Support
Investigation &
Diagnosis
Resolution &
Recovery
Incident closure
Major Incident ?
(Sev1, Sev2)
Y
Major Incident Management Procedure
Incident
“Open”
NAB TOps Supplier’s Support
Incident Management Process Overview
Incident
“Close”
Incident
Resolved
Problem
Mgt
Change
Mgt
RFS
N
30.
31. Create RFC
RFC Complete
Preapproved
change?
Change Management Process Overview
Initiator/
Owner
N
Dev & Test
(Release
Management)
RFC Approved? Y
Y
SAT/Change
Approved?
MED/MAJ
Change?
Y
Y
N
N
Implement
(Release
Management)
Initiator/
Owner
Y
RFC Approval by
CAB?
N
N
32. Planning
1. Analyse the current CM and related processes
2. Identify the depth of CI information to be
maintained
3. Prepare a schedule for CM acrivities
Configuration Management Process Overview
Identification
1. Identify CI
2. Identify CI structures
3. Classify CI’s into different types
4. Define naming conventions
5. Identify configuration Management
tool
Control
1. Register all new Ci’s and versions
2. Update existing records of CI
3. Update and Archive records of deleted/
decommissioned CI’s
4. Protect Integrity of configuration
5. Update CMDB after physical verification
Status Accounting
1. Produce regular status
report
Verification and Audits
1. Conduct audits to verify the
consistency of CMDB
2. Verify change and release records
3 Change the periodicity of audits
Populate the CMBD
1 Apply naming convention
2. Populate the CMBD
3. Establish relationships between the
CI’s
33. System level metric Web and
Application server
DB Server Metric PT Pool
% CPU Utilization Available Heal
Memory
AWR Reports Concurrent user
% Memory
Utilization
Used Heap Memory Lock Request /Sec Average transection
response time
Available Bytes Average Byte/ Min Longest Running
Queries
Client Through put
Page Fault / Sec Load Balancing
Between Managed
Server
Indexing Error rate
Page / Sec Message Queue
Count and Pending
Message If Any
Lock wait /sec Transection
throughput
% Processor Time GC Collection No. of Dad lock/ Sec
% Disk Time Thread Count
34. Project Leadership Project Team Members Project Sub-Teams
Other
Resources
Role
Executive
Sponsor
Project
Sponsor
Steering
Committee
Advisory
Committee
Project
Manager
Tech
lead
Functional
Lead
SME
Poject
Team
member
Developer
Administrative
Support
Business
Analyst
Role
#4
Role
#5
Consultant
PMO
Initiate Phase Activities
- Submit Project Request A/C R/A R/A A/C A/C C
-Request Review by PMO R A
-Research Solution I C R/A A/C A/C C C C A/C
- Develop Business Case I A/C I I R/A C C C C C C
Plan Phase Activities
-Create Project Charter C C R/A C C C C C
-Create Schedule I I I I R/A C C C C C C C C I
-Create Additional Plans as required I I I I R/A I I I I C I
Execute Phase Activities
-Build Deliverables C/I C/I C/I C/I R/A R/A R/A R/A R/A A/C
-Create Status Report I I I I R/A R/A R/A R/A C I
Control Phase Activity
-Perform Change Management C C C R A A A A C I
Close Phase Activities
-Create Lessons Learned C C C C R/A C C C C C C C C C
-Create Project Clousure Report I I I I R/A I I I I I I I I
Project
Deliverables
38. Project Plan
Plan
Project initiation
(T) W1 W1 W2 W3 W4 W5 W6 W7 W8 W9 W10 W11 W12 W13 W14 W15 W16 Y1
# T T+3D T+5D
T+10
D
T+15
D
T+20
D
T+25
D
T+30
D
T+35
D
T+40
D
T+45
D
T+50
D
T+55
D
T+60
D
T+65
D
T+70
D
T+75
D
T+80
D
1
Deployment of
Project Team (key
Profiles)
2
Deployment of
Development &
Other Team
Members
3 Project Planning Detailed Project Plan
4
Requirement
Assesment and
Design of Solution
Detailed Functional Requirement
Specification.
Software Requirement Specifications.
High Level Design (including but not
limited to) Low Level Design
(including but not limited to) Draft
version of Requirements Traceability
Matrix
5
Application
Development
Coding and developing application as per
the standard.
Application deployment plan.
6 Testing System Acceptance (Testing), SOP's &
Data Backup/Archival & Retrieval Process.
7
Quality, Security
Audit ,Training and
GoLive
Report for quality and security Audit of
the website/application.
Completion report of deployment at 10
locations spread over 4 states.
Training of master trainers for around 200
personnel in batches.
Training Manual for all stakeholders.
Certificate of successful implementation.
8
Operations &
Maintenance
(Warranty Support)
Operations & maintenance Plan
Periodic Quality Assurance report
Details on all the issues logged and
resolved.