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Category PMS User
Training for the
Identified staff
of PMS
Total No. of
Trainee
No. of Trainee/
batch
Training
Duration
Training
location
200-300 40-50 2 Days per
Round
4 Regions in
India
Total 200-300
Trainee
4+4 Rounds 16- Man days
Startup Initiate Deliver Closure
Idea Concept BC Initiate Design Build Test Implement Complete
Initiate
Proposal
Business
Case
PMP
Report
&
Monitor
PIR
Closure
Report
STG 1
Milestone percent
Complete
• How much headway
has been made on
individuals task
leading up to the
Milestone? Outline
which tasks have been
completed which once
are still outstanding.
Planned Start / Finish
Dates
• These are the initial
dates set during
project planning for
the work leading up to
and including
milestone.
Actual Start / Finish
Dates
• These are the actual
dates work leading up
to and including this
milestone was started
and completed on (if
still in progress marks
“Finish Dates” as TBD)
Aspect Operational Committee Project Team Leader
Steering
Project Manager Steering Steering Committee
Frequency As Agreed As Agreed As Agreed As Agreed
Project Details Description of current project activities
Underway and forth coming identify
project critical event continuing viability.
Description of key aspects of
current stage and next steps.
Test investment logic and
continuing value.
Title , brief description and
current stage and critical
issues.
Title , brief description and
critical issues.
Budget Individual project team expenditure
variation emerging pressure and strategies
including access to risks and contingency
fund and specific details reasons for
variation and approval or
Project Budget financial
benefits cost status including
access to risks and
contingency fund or need to
terminate. Specification for
variation for approval and
escalation.
Tracking and analysis against
progressive budget including
of explanation of variance
and impact. Forecast overall
cast. Option and variation for
approval and escalation.
Tracking against progressive
budget including expression
of variance. Forecast overall
cast. Option and variation for
approval
Schedule/
Milestone
Progress against schedule and team
milestone analysis of any area of slippage ,
which could impact progress in other area
and where appropriate strategies to
manage. Planning and strategies to next
stage.
Progress against schedule
and key milestone. Key area
of slippage, which could
impact progress in other
project area. Proposed
action and strategies.
Tracking project schedule
and major milestone
(Achieved, overdue and
upcoming) including of
explanation of variance and
impact.
Tracking against project
schedule and major
milestone(Achieved,
overdue and upcoming)
including of explanation of
variance and impact.
Risks Identified analysis change to risk / issues
(New increaser , decreases) including
stakeholders risks and dependencies and
proposed strategies.
Latest risk report including
project risks status
changes(Additions removal
and actions) stakeholders
risks and dependencies.
Identified project strategies.
Details of key emerging risks
issues including stockholders
risks and purposed strategy .
Key emerging risk and issues
for decision.
Scope Issue arising which may impact on project
scope including stakeholders identified
concerns analysis of scope variation of
approval or escalation.
Issues impacting project
scope including concern
identified by stakeholders
scope variation of approval
or escalation.
Scope variation outlining
impact for approval.
Scope variation outlining
impact for approval.
CNET Sponsor Unit
Business Head
CNET Engagement
Director & Project
Manager
CNET Project
Manager
Team M
Team Member
Senior Management Level
Account Level
Project Level
Escalation Level 3
Escalation Level 2
Project Escalation Level 1
Issues classified and reported
Project Team Stakeholder
Role
Program/
Project
management
Application,
Enterprise,
Technology
and
Data
Architects
Business
Analyst
Design
review
Board
(DRB)
Technology
Support
Trainer
+
Instructional
Designer
Resource
Manager
Executive
Sponsor
Executive
Committee
(
Class
4/5
Project
Executive/
Program/Project
Sponsor
Account
Manager/
Service
Manager
Key
User
Develop Training Material A C C R I R C
Develop Communications Plan AR R R R
Build System Deployment Plan A R C R I I I R R
Go Live Check
Confirm Go Live Team AR C I C C C C
Schedule Go Live Checklist Review Meeting AR
Conduct Go Live Check Meeting
Assess Organizational change Management Impact A R I I R C C
Activity
Define Training Approch A C C R I R C
Design Training Curriculum A C C R I R C
Develop Training Materials A C C R I R C
Develop Communications Plan AR R R R
Build System Deployment Plan A R C R I I I R R
Go Live Check
Confirm Go Live Team AR C I C C C C
Schedule Go Live Checklist Review
Meeting
AR
Conduct Go Live Check Meeting
Address Checklist Issue A R R I I R
Notify Change Management AR
Prepare Help Desk for system
Deployment
A R I R
Conduct Operational Readiness
Review (ORR)
Collect ORR Prerequisites and Inputs A R R C R R
Prepare ORR Review Packet AR C C C C C
Review ORR Packet and Complete
checklist
A C C R C
Develop Risk Assessment & Mitigation
Plan
A R R C R
Review Assessment & Checklist with
Authors
A R R C C C R
Conduct ORR Meeting A C C R C
Prepare Summary Assessment AR
Deploy Solutions
Notify Change Management AR I I R I I
Stage Solution into Production
Environment A R R R C RC
Deliver End User Training AR R I
C-Net Engagement
Manager
Global Delivery
Manager
Project Manager
Project Manager
Steering Committee
Project Manager
Business Analysist Developer Solution Architect Testers
Developer 1
Developer 2
Developer 3
A Process Led
Where do we
want to be?
Vision and
Business
Where are we
now?
Assignments
How do we want o
get where we want?
Process
How do we know
where we have
arrived ?
Metrics
Test
Reporting
Test
Execution
Test Design
Assignment
Test
Planning
Static Testing
Requirement Assurance
Test
Strategies
Scenario Test Suit Result
Design Assurance Quality Audit
Test Tractability
Coverage
Assurance
Integration
Testing
Configuration
Testing
Documentation
Testing
Procedure
Testing
Usability
Testing
Stress Testing
Volume
Testing
Load Testing
Storage
Testing
Non- Functional
Testing
Underlying
Facility
and
Infrastructure
Security
Testing
Network
Penetration
Vulnerability
Assessment
Web
Application
Penetration
Testing
Source Code
Review
API’s
for
Integration
Initial
Assignment &
Scoping
• Analyze
Application
system
• Understand
Business
Requirement
and design
specification
• Identify code
analysis and
objective
• Prioritize code
to be review
Perform
Preliminary scan
• Perform static
analysis using
secure code
scanner & Tools
• Conduct
manual
verification
tools to
eliminative
false positive
• Identify focus
area for in dept
review
Actual Start /
Finish Dates
• Review for
common
security
vulnerabilities
• Review for
security issues
• Unique to the
architecture
Prepare code
analysis report
• Collect all the
findings
• Identify
patterns list
hot spot
• Analysis to
confirm
application
security bugs
• Recommend
possible
mitigation
Detecting &
Recording
Classifying &
Initial Support
Investigation &
Diagnosis
Resolution &
Recovery
Incident closure
Major Incident ?
(Sev1, Sev2)
Y
Major Incident Management Procedure
Incident
“Open”
NAB TOps Supplier’s Support
Incident Management Process Overview
Incident
“Close”
Incident
Resolved
Problem
Mgt
Change
Mgt
RFS
N
Create RFC
RFC Complete
Preapproved
change?
Change Management Process Overview
Initiator/
Owner
N
Dev & Test
(Release
Management)
RFC Approved? Y
Y
SAT/Change
Approved?
MED/MAJ
Change?
Y
Y
N
N
Implement
(Release
Management)
Initiator/
Owner
Y
RFC Approval by
CAB?
N
N
Planning
1. Analyse the current CM and related processes
2. Identify the depth of CI information to be
maintained
3. Prepare a schedule for CM acrivities
Configuration Management Process Overview
Identification
1. Identify CI
2. Identify CI structures
3. Classify CI’s into different types
4. Define naming conventions
5. Identify configuration Management
tool
Control
1. Register all new Ci’s and versions
2. Update existing records of CI
3. Update and Archive records of deleted/
decommissioned CI’s
4. Protect Integrity of configuration
5. Update CMDB after physical verification
Status Accounting
1. Produce regular status
report
Verification and Audits
1. Conduct audits to verify the
consistency of CMDB
2. Verify change and release records
3 Change the periodicity of audits
Populate the CMBD
1 Apply naming convention
2. Populate the CMBD
3. Establish relationships between the
CI’s
System level metric Web and
Application server
DB Server Metric PT Pool
% CPU Utilization Available Heal
Memory
AWR Reports Concurrent user
% Memory
Utilization
Used Heap Memory Lock Request /Sec Average transection
response time
Available Bytes Average Byte/ Min Longest Running
Queries
Client Through put
Page Fault / Sec Load Balancing
Between Managed
Server
Indexing Error rate
Page / Sec Message Queue
Count and Pending
Message If Any
Lock wait /sec Transection
throughput
% Processor Time GC Collection No. of Dad lock/ Sec
% Disk Time Thread Count
Project Leadership Project Team Members Project Sub-Teams
Other
Resources
Role
Executive
Sponsor
Project
Sponsor
Steering
Committee
Advisory
Committee
Project
Manager
Tech
lead
Functional
Lead
SME
Poject
Team
member
Developer
Administrative
Support
Business
Analyst
Role
#4
Role
#5
Consultant
PMO
Initiate Phase Activities
- Submit Project Request A/C R/A R/A A/C A/C C
-Request Review by PMO R A
-Research Solution I C R/A A/C A/C C C C A/C
- Develop Business Case I A/C I I R/A C C C C C C
Plan Phase Activities
-Create Project Charter C C R/A C C C C C
-Create Schedule I I I I R/A C C C C C C C C I
-Create Additional Plans as required I I I I R/A I I I I C I
Execute Phase Activities
-Build Deliverables C/I C/I C/I C/I R/A R/A R/A R/A R/A A/C
-Create Status Report I I I I R/A R/A R/A R/A C I
Control Phase Activity
-Perform Change Management C C C R A A A A C I
Close Phase Activities
-Create Lessons Learned C C C C R/A C C C C C C C C C
-Create Project Clousure Report I I I I R/A I I I I I I I I
Project
Deliverables
IT Security Services
Identity
Services
Authentication
Services
Authorization
services
Confidentiality
Services
Integrity Services
Audit
Services
Loosely
Coupled
System
Usability
Reliability
Performance
Mutability
Localization
ready
Testability
Continuous
Integration
Extensibility
Scalability
Flexibility
Project Plan
Plan
Project initiation
(T) W1 W1 W2 W3 W4 W5 W6 W7 W8 W9 W10 W11 W12 W13 W14 W15 W16 Y1
# T T+3D T+5D
T+10
D
T+15
D
T+20
D
T+25
D
T+30
D
T+35
D
T+40
D
T+45
D
T+50
D
T+55
D
T+60
D
T+65
D
T+70
D
T+75
D
T+80
D
1
Deployment of
Project Team (key
Profiles)
2
Deployment of
Development &
Other Team
Members
3 Project Planning Detailed Project Plan
4
Requirement
Assesment and
Design of Solution
Detailed Functional Requirement
Specification.
Software Requirement Specifications.
High Level Design (including but not
limited to) Low Level Design
(including but not limited to) Draft
version of Requirements Traceability
Matrix
5
Application
Development
Coding and developing application as per
the standard.
Application deployment plan.
6 Testing System Acceptance (Testing), SOP's &
Data Backup/Archival & Retrieval Process.
7
Quality, Security
Audit ,Training and
GoLive
Report for quality and security Audit of
the website/application.
Completion report of deployment at 10
locations spread over 4 states.
Training of master trainers for around 200
personnel in batches.
Training Manual for all stakeholders.
Certificate of successful implementation.
8
Operations &
Maintenance
(Warranty Support)
Operations & maintenance Plan
Periodic Quality Assurance report
Details on all the issues logged and
resolved.

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Remade Slides.pptx

  • 1. Category PMS User Training for the Identified staff of PMS Total No. of Trainee No. of Trainee/ batch Training Duration Training location 200-300 40-50 2 Days per Round 4 Regions in India Total 200-300 Trainee 4+4 Rounds 16- Man days
  • 2.
  • 3.
  • 4. Startup Initiate Deliver Closure Idea Concept BC Initiate Design Build Test Implement Complete Initiate Proposal Business Case PMP Report & Monitor PIR Closure Report STG 1
  • 5. Milestone percent Complete • How much headway has been made on individuals task leading up to the Milestone? Outline which tasks have been completed which once are still outstanding. Planned Start / Finish Dates • These are the initial dates set during project planning for the work leading up to and including milestone. Actual Start / Finish Dates • These are the actual dates work leading up to and including this milestone was started and completed on (if still in progress marks “Finish Dates” as TBD)
  • 6.
  • 7. Aspect Operational Committee Project Team Leader Steering Project Manager Steering Steering Committee Frequency As Agreed As Agreed As Agreed As Agreed Project Details Description of current project activities Underway and forth coming identify project critical event continuing viability. Description of key aspects of current stage and next steps. Test investment logic and continuing value. Title , brief description and current stage and critical issues. Title , brief description and critical issues. Budget Individual project team expenditure variation emerging pressure and strategies including access to risks and contingency fund and specific details reasons for variation and approval or Project Budget financial benefits cost status including access to risks and contingency fund or need to terminate. Specification for variation for approval and escalation. Tracking and analysis against progressive budget including of explanation of variance and impact. Forecast overall cast. Option and variation for approval and escalation. Tracking against progressive budget including expression of variance. Forecast overall cast. Option and variation for approval Schedule/ Milestone Progress against schedule and team milestone analysis of any area of slippage , which could impact progress in other area and where appropriate strategies to manage. Planning and strategies to next stage. Progress against schedule and key milestone. Key area of slippage, which could impact progress in other project area. Proposed action and strategies. Tracking project schedule and major milestone (Achieved, overdue and upcoming) including of explanation of variance and impact. Tracking against project schedule and major milestone(Achieved, overdue and upcoming) including of explanation of variance and impact. Risks Identified analysis change to risk / issues (New increaser , decreases) including stakeholders risks and dependencies and proposed strategies. Latest risk report including project risks status changes(Additions removal and actions) stakeholders risks and dependencies. Identified project strategies. Details of key emerging risks issues including stockholders risks and purposed strategy . Key emerging risk and issues for decision. Scope Issue arising which may impact on project scope including stakeholders identified concerns analysis of scope variation of approval or escalation. Issues impacting project scope including concern identified by stakeholders scope variation of approval or escalation. Scope variation outlining impact for approval. Scope variation outlining impact for approval.
  • 8. CNET Sponsor Unit Business Head CNET Engagement Director & Project Manager CNET Project Manager Team M Team Member Senior Management Level Account Level Project Level Escalation Level 3 Escalation Level 2 Project Escalation Level 1 Issues classified and reported
  • 9. Project Team Stakeholder Role Program/ Project management Application, Enterprise, Technology and Data Architects Business Analyst Design review Board (DRB) Technology Support Trainer + Instructional Designer Resource Manager Executive Sponsor Executive Committee ( Class 4/5 Project Executive/ Program/Project Sponsor Account Manager/ Service Manager Key User Develop Training Material A C C R I R C Develop Communications Plan AR R R R Build System Deployment Plan A R C R I I I R R Go Live Check Confirm Go Live Team AR C I C C C C Schedule Go Live Checklist Review Meeting AR Conduct Go Live Check Meeting Assess Organizational change Management Impact A R I I R C C Activity
  • 10. Define Training Approch A C C R I R C Design Training Curriculum A C C R I R C Develop Training Materials A C C R I R C Develop Communications Plan AR R R R Build System Deployment Plan A R C R I I I R R Go Live Check Confirm Go Live Team AR C I C C C C Schedule Go Live Checklist Review Meeting AR Conduct Go Live Check Meeting Address Checklist Issue A R R I I R Notify Change Management AR Prepare Help Desk for system Deployment A R I R Conduct Operational Readiness Review (ORR)
  • 11. Collect ORR Prerequisites and Inputs A R R C R R Prepare ORR Review Packet AR C C C C C Review ORR Packet and Complete checklist A C C R C Develop Risk Assessment & Mitigation Plan A R R C R Review Assessment & Checklist with Authors A R R C C C R Conduct ORR Meeting A C C R C Prepare Summary Assessment AR Deploy Solutions Notify Change Management AR I I R I I Stage Solution into Production Environment A R R R C RC Deliver End User Training AR R I
  • 12. C-Net Engagement Manager Global Delivery Manager Project Manager Project Manager Steering Committee Project Manager Business Analysist Developer Solution Architect Testers Developer 1 Developer 2 Developer 3
  • 13. A Process Led Where do we want to be? Vision and Business Where are we now? Assignments How do we want o get where we want? Process How do we know where we have arrived ? Metrics
  • 14.
  • 15.
  • 16.
  • 17.
  • 18. Test Reporting Test Execution Test Design Assignment Test Planning Static Testing Requirement Assurance Test Strategies Scenario Test Suit Result Design Assurance Quality Audit Test Tractability Coverage Assurance
  • 21.
  • 22.
  • 24. Initial Assignment & Scoping • Analyze Application system • Understand Business Requirement and design specification • Identify code analysis and objective • Prioritize code to be review Perform Preliminary scan • Perform static analysis using secure code scanner & Tools • Conduct manual verification tools to eliminative false positive • Identify focus area for in dept review Actual Start / Finish Dates • Review for common security vulnerabilities • Review for security issues • Unique to the architecture Prepare code analysis report • Collect all the findings • Identify patterns list hot spot • Analysis to confirm application security bugs • Recommend possible mitigation
  • 25.
  • 26.
  • 27.
  • 28.
  • 29. Detecting & Recording Classifying & Initial Support Investigation & Diagnosis Resolution & Recovery Incident closure Major Incident ? (Sev1, Sev2) Y Major Incident Management Procedure Incident “Open” NAB TOps Supplier’s Support Incident Management Process Overview Incident “Close” Incident Resolved Problem Mgt Change Mgt RFS N
  • 30.
  • 31. Create RFC RFC Complete Preapproved change? Change Management Process Overview Initiator/ Owner N Dev & Test (Release Management) RFC Approved? Y Y SAT/Change Approved? MED/MAJ Change? Y Y N N Implement (Release Management) Initiator/ Owner Y RFC Approval by CAB? N N
  • 32. Planning 1. Analyse the current CM and related processes 2. Identify the depth of CI information to be maintained 3. Prepare a schedule for CM acrivities Configuration Management Process Overview Identification 1. Identify CI 2. Identify CI structures 3. Classify CI’s into different types 4. Define naming conventions 5. Identify configuration Management tool Control 1. Register all new Ci’s and versions 2. Update existing records of CI 3. Update and Archive records of deleted/ decommissioned CI’s 4. Protect Integrity of configuration 5. Update CMDB after physical verification Status Accounting 1. Produce regular status report Verification and Audits 1. Conduct audits to verify the consistency of CMDB 2. Verify change and release records 3 Change the periodicity of audits Populate the CMBD 1 Apply naming convention 2. Populate the CMBD 3. Establish relationships between the CI’s
  • 33. System level metric Web and Application server DB Server Metric PT Pool % CPU Utilization Available Heal Memory AWR Reports Concurrent user % Memory Utilization Used Heap Memory Lock Request /Sec Average transection response time Available Bytes Average Byte/ Min Longest Running Queries Client Through put Page Fault / Sec Load Balancing Between Managed Server Indexing Error rate Page / Sec Message Queue Count and Pending Message If Any Lock wait /sec Transection throughput % Processor Time GC Collection No. of Dad lock/ Sec % Disk Time Thread Count
  • 34. Project Leadership Project Team Members Project Sub-Teams Other Resources Role Executive Sponsor Project Sponsor Steering Committee Advisory Committee Project Manager Tech lead Functional Lead SME Poject Team member Developer Administrative Support Business Analyst Role #4 Role #5 Consultant PMO Initiate Phase Activities - Submit Project Request A/C R/A R/A A/C A/C C -Request Review by PMO R A -Research Solution I C R/A A/C A/C C C C A/C - Develop Business Case I A/C I I R/A C C C C C C Plan Phase Activities -Create Project Charter C C R/A C C C C C -Create Schedule I I I I R/A C C C C C C C C I -Create Additional Plans as required I I I I R/A I I I I C I Execute Phase Activities -Build Deliverables C/I C/I C/I C/I R/A R/A R/A R/A R/A A/C -Create Status Report I I I I R/A R/A R/A R/A C I Control Phase Activity -Perform Change Management C C C R A A A A C I Close Phase Activities -Create Lessons Learned C C C C R/A C C C C C C C C C -Create Project Clousure Report I I I I R/A I I I I I I I I Project Deliverables
  • 37.
  • 38. Project Plan Plan Project initiation (T) W1 W1 W2 W3 W4 W5 W6 W7 W8 W9 W10 W11 W12 W13 W14 W15 W16 Y1 # T T+3D T+5D T+10 D T+15 D T+20 D T+25 D T+30 D T+35 D T+40 D T+45 D T+50 D T+55 D T+60 D T+65 D T+70 D T+75 D T+80 D 1 Deployment of Project Team (key Profiles) 2 Deployment of Development & Other Team Members 3 Project Planning Detailed Project Plan 4 Requirement Assesment and Design of Solution Detailed Functional Requirement Specification. Software Requirement Specifications. High Level Design (including but not limited to) Low Level Design (including but not limited to) Draft version of Requirements Traceability Matrix 5 Application Development Coding and developing application as per the standard. Application deployment plan. 6 Testing System Acceptance (Testing), SOP's & Data Backup/Archival & Retrieval Process. 7 Quality, Security Audit ,Training and GoLive Report for quality and security Audit of the website/application. Completion report of deployment at 10 locations spread over 4 states. Training of master trainers for around 200 personnel in batches. Training Manual for all stakeholders. Certificate of successful implementation. 8 Operations & Maintenance (Warranty Support) Operations & maintenance Plan Periodic Quality Assurance report Details on all the issues logged and resolved.