Ashley M. Peterson has worked in various roles at Warner Brothers Studios from 2014 to present including booking tours, theatre operations, being a greeter and tour guide. Previously, she worked at the Warner Brothers Studios Retail Gift Shop from 2009 to 2013 where her duties included providing excellent customer service, exceeding sales goals, cash handling, training employees, and informing customers about Warner history. She also has experience with sales, stocking, and cash handling from 2004 to 2007 at Bath and Body Works. Peterson received a Bachelor's Degree in Communication with Sales and Marketing from University of Phoenix and has skills in Microsoft Office, daily office procedures, and communication.

1. Ashley M. Peterson
5302 W 132nd
st Hawthorne, CA 90250. Cell (310) 710-8672.
Thewickedone85@yahoo.com
Warner Brothers Studios V.I.P Tours Burbank, CA Dec 24, 2014-present
 Booking Tickets (Phones)
 Theatre Operations
 Museum Duties
 Greeter
 Tour Guide Training
 Ticket Counter (Tickets, Cash Handling)
 Tours
 Special Assignments
Warner Brothers Studios Retail Gift Shop, Burbank, CA March 2009- May 29, 2013
 Provide excellent customer service to new and repeat customers.
 Exceed daily sales goals. (Making WTD goals).
 Cash handling (retail & food assortments)
 Instruct/Train new hire employees in day-to-day duties and operations.
 Increase efficiency in the department. (Exceeding customers purchases).
 Inform customers about Warner history (Movies, television shows, show tapings, etc.).
 Coordinate special events for the Warner retail store (The Paley Center-Beverly Hills).
Bath and Body 2004-2007 Torrance, CA November 26, 2004-June 14, 2007
 Sales
 Shipment
 Stock
 Cash Handling
Education and Internships
University of Phoenix – July 2011-June 14, 2014
Major: Bachelor’s Degree in: Communication with Sales and Marketing
EL Camino College- Sept 2003-June 2007
General Education Classes (A.A)
Skills
 Microsoft Office (Word, Excel, Power Point)
 Daily office procedures (Filing, copying, faxing, answering phones, email responses,
initiating reports)