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29/09/16
Business travel
security
Duty of care for your employees in high risk
regions
Presented
samuel apewalen

2. 29/09/16
OUTLINE
Introduction
Conducting effective destination risk assessment and
understanding where your employees and company are most
exposed
Planning general security travel awareness/training for
employees
 kidnap risk reduction guidelines for high risk regions

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INTRODUCTION
As companies continue to globalize and move into
emerging markets, threats to business travellers
increase. Organizations needs to put in place
relevant policy, procedures, risk management and
training to minimize risk to employees
ØDestination risk assessment report
ØTravel security corporate policy and procedures
ØEmployees awareness training
ØKidnap risk reduction
ØClose protection meet and greet

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CONDUCTING EFFECTIVE
DESTINATION RISK ASSESSMENT
As leaders it is our basic responsibility to provide for
the safety and security of our organization assets
(travellers)
The world’s political uncertainties (naturally disasters
earthquakes, tsunamis, kidnapping, terrorism, civil
unrest by society etc.) makes it mandatory for a proper
risk assessment to likely business countries.
These risk must be evaluated and communicated to
employees who share in our duty of care and
responsibilities.

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HOWTO CONDUCT ATRAVEL RISK ASSESSMENT
● Understand the environments
● Evidence from calls for assistance to international SOS
● Flight schedule disruptions
● Consider other petty crimes that results in travel cancellation (stolen
cash and credit card )travel document etc,
● Consider other threat such as ineffective medical emergency response
and treatment , automobile accident, natural disaster and political
or labour unrest ( global economic crises eg. South Africa)

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●
●
• Country risks rating
● Organizations policy and procedures on business travel
● Source of information
● Travellers awareness/Training
q
HOWTO CONDUCT ATRAVEL
RISK ASSESSMENT

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COUNTRY RISK RATINGS
Country security rating determines the level of risk in a
country or city. Knowing the risk rating will help organization
make accurate business decisions on travels.
● Insignificant
● Low
● Moderate
● High
● Extreme

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• Low rate of violence crime
• Isolated incident of petty crime
• No political violence or civil unrest
• Effective security and emergency services
• High standard of infrastructure and
transportation service.
(American Samoa, Denmark, Greenland Sweden
and Luxembourg.)
INSIGNIFICANT RISK RATING

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● Low violent crime rates
● Free from racial political violence or civil unrest
● Terrorist group have only limited operation
capabilities
● Adequate security and infrastructure
Travels are unlikely to be directly targeted
(Canada, UAE, Portugal, Poland and Argentina)
LOW RISK RATINGS

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MODERATE RISK RATINGS
• Possibility of terrorist group with significant
operational capabilities
• Violent crime rates are likely to impact foreigners and
infrastructures
• Security and emergency services are weak
• Experience periodic political unrest,
• Violent protests and insurgency
• Sporadic acts of terrorism
• Transport services are subject to periodic disruption
(Egypt, Kosovo, Lebanon, Mozambique and Honduras)

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• Regular periods of political instability.
• Protests are frequently violent and may target
or disrupt foreigners.
• High level of incidental risk to travellers are
common.
• Infrastructure , security emergency services and
legal processes are poor.
( Algeria, Kyrgyzstan, Haiti, Chad and Liberia)
HIGH RISK RATINGS

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Extreme risk level may be in a state of war
● Armed escort and stringent preventive security precautions are
essential
● Transport services are typically severely degraded or non-
existence.
● Kidnappings, armed banditry residential thefts and brutal
killing and robbery
● Assaults on roads and highways are prevalent
● Foreign aid workers are often targeted for violence, kidnapping
and car jacking( Afghanistan, Iraq and Somalia)
EXTREME RISK RATINGS

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SOURCE FOR RISK RATINGS
● Government (OSAC )
● Local business ( collaboration)
● Professional organizations (Control Risk)
● Industry colleagues (identify threats and
strategies been used)
● Media ( social media )
● Personal experience

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PLANNING GENERAL SECURITYTRAVEL
AWARENESS/TRAINING FOR EMPLOYEES
Best practice in travel risk management requires:-
● Assess the level of risk in employees destination
environment(country risk assessment)
● Follow the security travel policy & procedure
● Prepare your Staff for travel (what to take?What to
do?What to expect?)
● Prepare your organization to respond in the event of
various types of emergency or crises in the area.
● Track personnel and identify where they are always
● Communicate on likely threats

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● Monitor situations for threat drivers and identify when
things change
● Personal security: the Dos and Don’ts
● Accommodation security, Kidnap avoidance and
conduct
● Mind awareness indicators and local recognition signs
● Checkpoint procedure ensuring safe passage
● Keep safe
1.
PLANNING GENERAL SECURITYTRAVEL
AWARENESS/TRAINING FOR EMPLOYEES

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TRAVELTIPS ( DURING STAY)
● Be courteous and cooperative
● Use authorized cars with security assistance
● Do not invite strangers to your room
● Avoid traveling alone
● Beware of new acquaintances who probe for
information
● Avoid areas of criminal and civil disturbances and
obey local laws

17. • Do not carry large amount of cash
• Do not leave drinks un-attended
• Avoid long waits in lobbies and terminals
• Keep a low profile and shun publicity
• Take any necessary medication
• Report stolen items (phones and laptop)
• If you are arrested ( ask to notify your
consulate
Ø
TRAVELTIPS ( DURING STAY)

18. • Beware that your conversations may not be
private or secure
• Do not leave electronic devices un attended
• Clear your internet browser
• Do not use non-company computers to log into
your company's network
• Do not allow foreign electronic storage devices
to be connected to your computer or phone
• Sanitize your laptop, telephone and PDA
• Use up to date protection.
• Beware of phishing
TRAVELTIPS ( ELECTRONICS)

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TRAVELTIPS (END OF MISSION)
● Review your system access with your
company's information security officer
● Change all passwords
● Report any unusual circumstances

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KIDNAPPING IN HIGH RISK AREA
Kidnapping is an act, unlawfully seizes, confines, moves or
restricts any person and detains that person to extort
ransom or reward or compel other involuntary concession.
Kidnapping descriptors
● Seizure
● Detain
● Restrict Movement
● Ransom or Demand

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● Over 1000 kidnappings in Nigeria since 2007. Globally over 40,000
cases of kidnapping a year.
● Kidnapping dates back to several years ago
● very prominent in the last 20 years ago
● Source of high diplomacy
● Political motivation
● it’s now big business motivated by profit
● Fastest growing criminal industry with an average of 500million
pounds each year
● Notable in Latin America, also pockets of activity in Africa
KIDNAPPING IN HIGH RISK AREA

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KIDNAPPING AS AN EVOLVING RISK
Indicators of a high probability
of kidnapping are:-
•Inequality between rich and
poor
•Failed states (Revolutionary)
•Economic deprivation and high
unemployment
•A weak ethical environment
(corruption)
•Arab spring (Nationalistic
movements)
•
•Inter-government conflicts
•Extremism/ separatist/
ethnocentric)
•Terrorist groups

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Prevention of kidnapping in high risk
areas involve the four basic principles
● Avoidance
● Deterrence
● Protection
● Acceptance
PREVENTION OF KIDNAPPING IN HIGH RISK AREAS

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PREVENTION OF KIDNAPPING IN HIGH RISK AREAS
● Create a kidnap crises management team
● Be aware of the risks, think and plan ahead
Use of experts and consultants through:-
● Training for employees and family members
● Crises management training for key employees
● Individual tailored risk advice
● Personal protection
● Companies should develop kidnap ransom procedures

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SUMMARY
● Risk Assessment of the environment
● Plan-ahead checking documentation
● Do not draw attention with expensive
accessories (jewels, electronic gadgets etc)
● Communicate your itinerary with employee.
● know your contact arrange to meet on arrival
● Use official taxis or cars with security
● Stay alert and take note of safe heavens

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SUMMARY CONT.
For those resident in high risk areas observe the
following principles
● Awareness
● Low profile
● Unpredictable routine
● Communication
● Layers of security

27. DISCUSSIONS
REMEMBER…….
SECURITY IS A SHARED RESPONSIBILITY